1. Congratulations:
Karen Brown
From:
Scott E Barber
On This Day:
5/18/2015
Take ownership
Received a great compliment from member Will Garth
today. After being frustrated with a billing he had on his
account with Nationwide, he relieved to get Karen on
the phone to handle and resolve. In his words: "Thank
God I finally go Karen working on the problem! She is
courteous, professional and thorough!
Wish all your Customer Service people were like her!"
Great Job Karen!