2. www.telehouse.com 2
The 7 Teleport Campus:
162,000 square feet on 100-acre office park
• In 25 years, the Teleport facility has never lost critical
power, achieving 99.999+ uptime
• Carrier neutrality / connectivity to Peering exchanges
• Over a dozen carriers to choose from
• A multitude of connectivity options (Carriers, ISPs, Peering)
• Private suites and dedicated space for business continuity
• Common & caged colocation space
• Low to high density solutions available
• 24/7 Customer Assistance Center
SPACE
THINK
3. www.telehouse.com 3
The Teleport Powerhouse
• Power sourced from Con Edison (New York) and PSE&G (New
Jersey)
• Metered pricing models
• N+1 redundancy throughout all systems
• New chillers and cooling towers installed April 2015
• 2 independent UPS systems for greater redundancy
• New UPS system installed in 2016
• Power sources: Total 10 MVA, Generator N+1 redundancy
• Water cooling, N+1 redundancy
• HIPAA, PCI and SSAE 16 and Safe Harbor certified
POWER
THINK
4. www.telehouse.com 4
• Direct access to New York’s largest Peering exchange:
NYIIX (New York International Internet Exchange) -
owned and operated by Telehouse
• Carrier neutral
• 2 diverse points of entry for fiber into the building and
facility
TELEHOUSE TELEPORT Carriers/ISP
List
AT&T Lightower
Atlantic Metro OCG
Cogent Verizon
Level 3 Telehouse
ISPNet Time Warner Cable
KDDI and more…
CONNECTIVITY
THINK
The First Teleport Built in the World
5. www.telehouse.com 5
Get Up and Running Fast
• Quick turnaround time for installations
• 10 days or less for shared or caged environments
• Suites in as little as 20 business days
FAST
THINK
6. www.telehouse.com 6
Remote Hands
• Checking alarm status and provide fault
investigation
• Change out of faulty equipment peripherals
• Perform equipment resets/reboots
• Investigate localized customer network issues
• On-site support for equipment and circuit
installations
• First 30 minutes hands free – troubleshooting
without on-site technical support
SERVICE
THINK
7. www.telehouse.com 7
Migration and Hardware Supply
• Partnerships with OEM’s through KDDI allow
Telehouse to offer the best price to our customers
• Setting up a local IT infrastructure for customers with
international operations
• Includes provisioning, installation, configuration and
ongoing maintenance
SERVICE
THINK
8. www.telehouse.com 8
Systems Monitoring
• Telehouse customers have the ability to pro-actively
monitor device response time, packet loss, memory usage
and a wide range of other metrics.
• A powerful, web-based, managed device monitoring
service, requiring no proprietary software installation
with email and SMS alerts
SERVICE
THINK
9. www.telehouse.com 9
Cross-Connects
• Connect your cabinet directly to a diverse community
of trading exchange platforms, cloud and content providers,
Internet exchanges, carriers and Internet service providers.
• Low MRC and ability to order in single increments
• No annual term or pack obligations
SERVICE
THINK
10. New Jersey
Brooklyn
Staten Island
Queens
Bronx
www.telehouse.com 10
Minutes from Midtown
• 17 miles from midtown Manhattan
• 12 miles from Newark Airport
• Tri state area locations for Disaster Recovery requirements.
• Qualified technicians and security
• Business Continuity planning available
• Meets or exceeds local building codes
LOCATION
THINK
11. www.telehouse.com 11
Security is Paramount
• Telehouse is on a 100 acre campus owned by the Port
Authority.
• Designated high-level gated security zone
• 24x7 Patrol by Port Authority of NY/NJ Police Department
• 24x7 Telehouse security personnel on-site
SECURITY
THINK
14. www.telehouse.com 14
Room 1006
• White Space: 2,900 sq ft
• Rack Capacity: 94 Standard
Footprints
• Total KvA: Built to Scale
• Total Cooling: Built to Scale
• Office Space: 500 sq ft
Note
• Dotted Lines represent future
equipment
• Hot & Cold aisles are 3’0’ wide
• Office space cannot be converted
without a complete modification of the
fire system.
15. www.telehouse.com 15
Room 1008
• White Space: 3,000 sq ft
• Rack Capacity: 123 Standard Footprints
• Total KvA: Built to Scale
• Total Cooling: Built to Scale
• Office Space: 700 sq ft
Note
• Dotted Lines represent future
equipment
• Hot & Cold aisles are 3’0’ wide
• Office space cannot be converted
without a complete modification of the
fire system.
16. www.telehouse.com 16
Room 1011
• White Space: 2,520 sq ft
• Rack Capacity: 92 Standard Footprints
• Total KvA: 300 KvA (Scalable)
• Total Cooling: 75 Tons N+1 (Scalable)
• Office Space: 1200 sq ft