This document summarizes a training on the 7 QC (Quality Control) Tools. The 7 QC Tools are a systematic approach to problem solving that help identify issues, determine causes, suggest improvements, and ensure process consistency. The training objectives are for participants to understand problem solving principles and how to apply the 7 QC Tools to avoid mistakes and improve quality. The two-day training will cover constructing and interpreting the various tools - Pareto diagram, fishbone diagram, process flow chart, checksheet, histogram, scatter diagram, and control charts. Upon completion, participants will receive a certificate in 7QC Tools.

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7 QC Tools Training
7 QC Tools Training Features
The need to meet and exceed customer expectations in a cost competitive environment
makes the correct usage of the 7 QC (Quality Control) Tools imperative today for a
unified and systematic approach toteam problem solving. Thetools help to develop and
sustain a strong customer focus and improve all processes by identifying rejects,
determining causes, suggesting improvements, and establishing tractability of each
process. The 7 QC tools are fundamental for Continuous Improvement.
This course will show the participants the basics of teamwork and problem solving and
how the 7 QC Tools are used in problem solving.
Who should attend 7 QC Tools Training
All personnel / team members directly involved in continuous improvement / quality
improvement initiatives from both the manufacturing and service (including banking
and finance, logistics, healthcare, government and public service) sectors
7 QC Tools Training Objectives
At the end of 7 QC Tools training, participants should be able to:

5. Understand the fundamental principles of problem-solving
Understand how to apply the 7 QC tools in the workplace
Comment critically on corrective actions raised as a result of applying the tools
Take ownership of applying 7 QC Tools as a correctiveand preventive measureto avoid
mistakes and improve product / service quality
Interpret and measure the effectiveness of implemented solutions
7 QC Tools Training Course Outline
Procedures For Problem Solving Using The 7 QC Tools
– Making use of data to increase productivity
– Applying the 7 QC Tools towards problem-solving
The Pareto Diagram
– How to construct Pareto Diagrams
– How to classify the defects and display using a Pareto Diagram
– How to identify the problems in their order of severity
– How to get a hand on the real problem from among many
The Fishbone Diagram (Cause & Effect Diagram)
– How to construct Fishbone Diagram
– How to generate all the probable causes for every defect
– How to apply the Brainstorming Technique during problem solving meetings
– How to search out and organize all possible factors
Process Flow Chart
– How to construct a Process Flow Chart
– Considerations for constructing process flow charts
– How to interpret process flow charts
Checksheet
– What is the best method to take down data simply?
– How to prevent inspection slip-throughs
– How to construct simple Check sheets for convenient usage in the workplace
The Histogram
– How to know and predict occurrence of defects
– How to construct a Histogram
– How to interpret various shapes of a distribution diagram
Scatter Diagrams
– Is there a way to find out a correlation between the cause and effect of a problem?
– How to construct a Scatter Diagram
– How to interpret the Scatter Diagrams
Control Charts

6. – Why do defects occur?
– Is it due to dispersion?
– How to plot these dispersionover a period of timeto determinethe probablecauseof
dispersion
– How to interpret whether a process is stable or not
7 QC Tools Training Achievement
Upon SUCCESSFUL completion of the 7 QC Tools course a Certificate of “7QC tools
Certified Practitioner Training” will be issued.
CPD-16
CEU-1.6
7 QC Tools Training Duration- 02 days
7 QC Tools Training Calendar [ Click here ]
Value added 7 QC Tools Training
Accelerate learning with the expert faculty Lead Auditors and Principal Trainers from
the Industry. 7 QC Tools Training Learning from the "Specialist Expert" has many
advantages:-
● It will drastically change the way of thinking and basic approach towards the
Management System Standards.
● You would cherish & Benchmark our training for a very long time to come.
● No fictitious case studies you can not connect with.
● Real time examples, real time scenarios you can quickly relate to.
● Complete Focus on your systems, processes and line of businesses.
● 100% involvement and engagement of the participants
● Learn to make the ISO Standard sweat to:-
A). Improve the profits.
B). Reduce rework, defects, customer rejections, wastage,& cost of operation
C). Enhance customer delight
D). Reduce attrition of customers and employees
E). Enhance confidence of all stakeholders
7 QC Tools Training