SlideShare a Scribd company logo
Be sure to respond to as
many, if not all comments
and questions to
demonstrate that there is
an open dialogue
between the business
and the public.
Decide on a company-wide
message and communicate that
message to all employees. Doing
so will help to eliminate
conflicting statements and will
help to unite your employees in
the eyes of your
stakeholders.
While you may delegate tasks throughout the
business, as the leader or member of the
leadership team, it is your responsibility to know
what is being posted and what information is
being released.
6 Quick Tips for Managing Crisis through Social Media
6 Quick Tips for Managing Crisis through Social Media
6 Quick Tips for Managing Crisis through Social Media

More Related Content

Viewers also liked

Raising Dough: Financing Your Farm or Food-Based Business
Raising Dough: Financing Your Farm or Food-Based BusinessRaising Dough: Financing Your Farm or Food-Based Business
Raising Dough: Financing Your Farm or Food-Based Business
Elizabeth Ü
 
How to Handle a Crisis Internally
How to Handle a Crisis InternallyHow to Handle a Crisis Internally
How to Handle a Crisis Internally
Fallston Group, LLC
 
Evangelische Schule "Dr Eckart Schwerin"- Germany
 Evangelische Schule "Dr Eckart Schwerin"- Germany Evangelische Schule "Dr Eckart Schwerin"- Germany
Evangelische Schule "Dr Eckart Schwerin"- Germanymylefacu
 
Katalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamika
Katalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamikaKatalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamika
Katalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamika
PT. Tridinamika Jaya Instrument
 
Roseburn Primary School - Scotland
Roseburn Primary School - ScotlandRoseburn Primary School - Scotland
Roseburn Primary School - Scotlandmylefacu
 
Katalog produk kyoritsu distributed by tridinamika
Katalog produk kyoritsu distributed by tridinamikaKatalog produk kyoritsu distributed by tridinamika
Katalog produk kyoritsu distributed by tridinamika
PT. Tridinamika Jaya Instrument
 

Viewers also liked (6)

Raising Dough: Financing Your Farm or Food-Based Business
Raising Dough: Financing Your Farm or Food-Based BusinessRaising Dough: Financing Your Farm or Food-Based Business
Raising Dough: Financing Your Farm or Food-Based Business
 
How to Handle a Crisis Internally
How to Handle a Crisis InternallyHow to Handle a Crisis Internally
How to Handle a Crisis Internally
 
Evangelische Schule "Dr Eckart Schwerin"- Germany
 Evangelische Schule "Dr Eckart Schwerin"- Germany Evangelische Schule "Dr Eckart Schwerin"- Germany
Evangelische Schule "Dr Eckart Schwerin"- Germany
 
Katalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamika
Katalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamikaKatalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamika
Katalog agilent-n6731 b-dc-power-module-05v- 010a-50w-tridinamika
 
Roseburn Primary School - Scotland
Roseburn Primary School - ScotlandRoseburn Primary School - Scotland
Roseburn Primary School - Scotland
 
Katalog produk kyoritsu distributed by tridinamika
Katalog produk kyoritsu distributed by tridinamikaKatalog produk kyoritsu distributed by tridinamika
Katalog produk kyoritsu distributed by tridinamika
 

Recently uploaded

Transform Your Presence Now!..............
Transform Your Presence Now!..............Transform Your Presence Now!..............
Transform Your Presence Now!..............
SocioCosmos
 
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANEEASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
Febless Hernane
 
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
ryxqoswi
 
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAMLORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
lorraineandreiamcidl
 
SluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor ProposalSluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor Proposal
grogshiregames
 
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing AgencyThe Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
Digital Marketing Lab
 
Project Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docxProject Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docx
zeqirielmedina8
 
Your Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts HereYour Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts Here
SocioCosmos
 
HOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa CreditoHOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa Credito
ClarissaAlanoCredito
 
Social Media Marketing Strategies .
Social Media Marketing Strategies                     .Social Media Marketing Strategies                     .
Social Media Marketing Strategies .
Virtual Real Design
 
Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..
SocioCosmos
 
SluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final ProposalSluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final Proposal
grogshiregames
 
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
AJHSSR Journal
 
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa CreditoHOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
ClarissaAlanoCredito
 
Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......
SocioCosmos
 
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
AJHSSR Journal
 
Surat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculumSurat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculum
digitalcourseshop4
 

Recently uploaded (17)

Transform Your Presence Now!..............
Transform Your Presence Now!..............Transform Your Presence Now!..............
Transform Your Presence Now!..............
 
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANEEASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
 
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
 
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAMLORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
 
SluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor ProposalSluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor Proposal
 
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing AgencyThe Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
 
Project Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docxProject Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docx
 
Your Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts HereYour Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts Here
 
HOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa CreditoHOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa Credito
 
Social Media Marketing Strategies .
Social Media Marketing Strategies                     .Social Media Marketing Strategies                     .
Social Media Marketing Strategies .
 
Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..
 
SluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final ProposalSluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final Proposal
 
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
 
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa CreditoHOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
 
Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......
 
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
 
Surat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculumSurat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculum
 

6 Quick Tips for Managing Crisis through Social Media

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Be sure to respond to as many, if not all comments and questions to demonstrate that there is an open dialogue between the business and the public.
  • 8.
  • 9. Decide on a company-wide message and communicate that message to all employees. Doing so will help to eliminate conflicting statements and will help to unite your employees in the eyes of your stakeholders.
  • 10.
  • 11. While you may delegate tasks throughout the business, as the leader or member of the leadership team, it is your responsibility to know what is being posted and what information is being released.