This document provides an overview and objectives of a 4-day training course on IBM Sterling Control Center. The course covers installing and configuring Sterling Control Center to monitor various IBM Sterling servers, including Sterling Connect:Direct, Sterling Connect:Enterprise, Sterling B2B Integrator, and an FTP server. Students will create service level criteria, rules, alerts and analyze reports to identify potential issues. Each lesson is based on a real customer support case study and provides hands-on experience with the Sterling Control Center interface.