The document discusses how retailers and shopping will change in the future. It predicts that interaction with retailers will become more personalized and complement human interaction. It also suggests that virtual social networks will consolidate and become more specialized, while small businesses will use affordable technologies to compete. Checkout locations will no longer be necessary as customers can shop and pay anytime from anywhere.

1. H h p c m be
ig im at o il
po oio s te it
rm tn in h cy
o te uue
fh f r.
t
John Staines
V e rs e t S l
ic Peid n - a s
e
1

2. Interaction with retailers
will be more personalized...
May I suggest...
2

3. ...and complement
human interaction...
3

4. ...unless, it’s after normal
business hours or unnecessary
4

5. Retailers and shopping centres need
to focus on the social experience
5

6. Virtual social networks will
consolidate and more specialized
6

7. When it comes to shoppers’
time, don’t waste it
7

8. You will shop &
payanytime...anywhere
8

9. Stores will locate
anywhere and everywhere
9

10. You will pick up
purchases or have them
delivered
10

11. Checkout will no longer
be a place
11

12. Tell your customers when
you are busiest, in real
time
12

13. Tell your customers what
you have to offer, in real
time
13

14. Small business will do battle
using affordable technologies
14

15. Technology will reduce
waste, saving key
resources
15

16. Consumers will pull inventory
through the supply chain...
16

17. ...reducing the need for
large warehouses...
17

18. ...making logistics more
efficient...
18

19. ...putting the focus on
local products...
19

20. ...growing the local
economy.
20

21. T ak o .
h n yu
John Staines
V e rs e t S l
ic Peid n - a s
e
21