The document discusses the development of a food delivery app, highlighting the shift of restaurants to online platforms due to benefits like efficient customer service and better order management during peak hours. It outlines the challenges faced by restaurants, such as managing orders, reaching customers, and controlling customer data, and emphasizes the advantages of using a mobile app for these issues. It also mentions trends in the online food business, including filtering options, membership plans, and multiple payment methods, indicating a promising future for the food delivery industry.

1. Develop a
Food Delivery
App
Presented by: Gojekclone.com

2. Introduction Online food ordering has become a norm in today’s time. It is
not surprising to believe that on-demand food ordering apps
have solved a big problem, that is, helping users order food
quickly and get it delivered to their doorstep. Without leaving
the comfort of their homes and offices, people can easily
look through the digital menu of nearby restaurants on the
app, select the item they want, and place an order.
Along with delivering quick food to users, the on-demand app
also solves a ton of other problems for businesses. No doubt,
these mobile apps make it super easy for businesses to
deliver an excellent customer experience. Thus, encouraging
zillions of F&B businesses to shift to online platforms rather
than sticking to traditional brick-and-mortar stores.

3. 1
2
3
4
Unable to fulfill orders during peak
business hours
Difficulty in reaching out to more
customers
Fail to manage orders properly
Get control of the customer data
5
Access to accurate business reports
and analysis
Biggest Challenges Faced
by Restaurants

4. Challenge #1 Unable to fulfill orders during peak business hours
Online food ordering has made it easy for restaurants to serve their customers effectively. During peak business
hours, it gets chaotic for restaurants to serve the customers adequately, leaving them waiting at the table or in the
queue for a long time.
However, online food ordering mobile apps allow people to easily place orders, and restaurants can cook, pack, and
get them ready for takeaway or delivery.
Online ordering and delivery have helped restaurants to skip the hassles of taking down orders, cleaning tables, etc.
since most people prefer ordering food online.

5. Challenge #2 Difficulty in reaching out to
more customers
Previously, it was difficult for restaurants to reach
customers near and far. Either the restaurant has to spend
considerably on outdoor advertising or convince
customers to spread the good word about their food and
service.
However, with the advent of online food ordering and
delivery apps, it has become more convenient for
restaurants to market themselves.
They can use the platform for advertising their new dishes,
PROMO codes, special discounts, etc., attracting a lot of
customer’s attention.

6. By developing a food ordering system, restaurants can enhance
customer service and relationships.
Using the app admin panel, restaurant managers/owners can easily
handle new orders, ongoing, and canceled orders. All of this can be
managed and controlled from a single dashboard.
On top of that, the food ordering system notifies every time there
is a new order so that restaurants can quickly start preparing it.
Also, the same system enables customers to track their orders in
real-time and get instant updates on the app without calling the
restaurant back and forth.
Thus, unlike the conventional system, customer and order
management becomes way easier with a mobile app solution.
Challenge #3 Fail to manage orders properly

7. Challenge #4 Get control of the
customer data
Launching a mobile app for food ordering
and delivery makes it convenient for F&B
businesses to control customer data.
For instance, businesses can learn about:
• What do customers order often?
• Which is the top-most restaurant in the
region?
• When do people place orders the most?
• Which is the preferred mode of payment?
Therefore, businesses can learn about
their customers using these insights and
create more effective strategies.
They can also use the details to design
marketing campaigns to convert “users”
to loyal customers.
In short, using customer data effectively
can help businesses strategies better
and work towards getting more orders,
and ultimately, more profits.

8. When restaurants did all calculations and generated reports
manually, they were at a higher risk of making errors. And these
errors usually lead to inaccurate findings.
However, online food delivery apps and solutions provide the
business owner with precise information about everything from
profits to commissions earned, orders completed, etc.
For instance, you as the app owner can keep tabs on the order
fulfillment statistics, profits earned, commissions earned, how
many new users signed up on the app, etc.
Moreover, using the system, restaurant businesses can get a
complete overview of their daily, weekly, and monthly earnings.
Thus, using auto-generated reports, business owners can better
optimize their services and increase their revenues.
Challenge #5 Access to accurate business
reports and analysis

9. Filtering and search options
Membership plans to avoid extra charges
Multiple payment methods
3 Online Food Business Trends
to Keep an Eye Out For

10. Filtering and search options
The app must enable users to apply filters in order to get the best search
results within seconds. Allow your users to filter their options by
• Price
• Delivery time
• Distance from the location
• Top rated restaurants
• Veg, non-veg, and vegan dishes
• Discounts
• No delivery charge

11. Membership plans to avoid extra charges
People are all in for investing in purchasing membership plans on the application to
avoid paying additional charges on every order.
For example, Zomato, the Indian-origin food delivery app offers users to buy their
membership plan and skip paying delivery charges and surge prices while ordering.

12. Multiple payment
methods
Another trend that is taking the world by storm is
the inclusion of multiple payment options. Well,
offering customers several options to pay for the
food order helps you deliver greater service.
• In-app wallet
• Credit/debit card
• Cash on delivery
• Pay later options
Thus, to enhance your online
customer service and experience, you
can offer your customers to pay
using:

13. Finally,
Online food ordering and delivery surely
has a brighter future. The soon-to-be 1.4
trillion U.S. dollars industry is surely full of
challenges but, now you know how to
overcome them.
Launching the on-demand app for your
restaurant business will help you provide
an excellent experience to your
customers.
Remember to consider looking at these
trends before you get started with the app
development process!

14. We'd love to
hear from you!
Reach out to our team to get for any
inquiries
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Email Address
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Website
www.gojekclone.com/food-app