Explore how Uber-like food delivery apps work in-depth. Learn about the typical workflow of these apps before you start developing yours. For more Visit: https://www.gojekclone.com/food-app

1. Uber-like
Food Delivery
Apps
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2. Online food delivery apps have strengthened
their foothold in multiple countries across
the world. It wouldn’t be wrong to say that
Uber-like food delivery platforms have
become an indispensable part of our lives.
These apps have constantly improved and
changed the way people used to order food
from restaurants near them. But have you
ever wondered how on-demand food
delivery apps work?
INTRODUCTION
UBER-LIKE FOOD DELIVERY APPS

3. It brings together all the top local
eateries or restaurants on one platform
where customers can easily browse
their menus and order their food.
The application helps users to get their
food delivered in the shortest time
possible
It helps the users to provide their feedback
about the service, quality of food, and
delivery.
What Is the Purpose
of a Food Delivery
App?
In case the customer faces any issue with
their order, they can use the application to
connect with the restaurant or customer
support system.

4. For a food delivery app a "user" is someone who wants to order
food from a nearby restaurant and get it delivered to their location
To place the order, the user first needs to download the app from
the Apple App Store (iPhone users) or Google Play Store (Android
users). Once they download and install the app on their
smartphone, they need to undertake the following steps:
1. Sign up using their phone number, email, or social media
account, or Login with their Face ID/Fingerprint Scanning.
2. Select their location on the map and provide their complete
address.
3. Start browsing/searching the restaurants nearby.
User App
A SIMPLE WORKFLOW OF A FOOD DELIVERY APP LIKE UBER

5. Personalization
the app considers the user's past orders,
their location, and their preferences to
display relevant options.
Popularity
The application displays the restaurants
that are frequently ordered from and have
higher ratings by other users.
Proximity
Restaurants that are closer to the user's
location are displayed on the top.
The application uses various algorithms and then shows the most relevant
results. Well, based on the following algorithms, the food delivery app
displays the restaurants:
Real-time data
The application displays restaurants with
a shorter wait time as users may find
them more convenient to order from.

6. Now, the user can select any restaurant from the list on the screen. They can
then select the item they want to order from the menu. Subsequently, the user
has to select their preferred payment option to place the order.
The user will receive all the updates about their order via push notifications
and Live Activity. Simply put, they will receive prompt alerts about the order
status such as:
"RESTAURANT HAS ACCEPTED YOUR ORDER."
"RESTAURANT IS PREPARING YOUR FOOD."
"YOUR ORDER IS ON THE WAY."
"DELIVERY PARTNER HAS REACHED YOUR LOCATION."

7. As soon as the restaurant owner/manager accepts the request, the user is notified
about the order confirmation. In case, the restaurant cancels the order, the user will
be instantly notified about the same, and the app system will initiate the refund if the
order is already paid for.
To be precise, the Uber-like food delivery app for restaurants helps the
manager/owner receive the orders. Thereafter, it is their responsibility to get the food
ready and pack it for delivery.
The restaurant app enables the manager/owner to contact the user. Also, they get
complete control over their orders and operations.
Restaurants can pause accepting orders temporarily if they are currently unavailable
for service. Moreover, they can adjust the availability of the item and update the
status as "Sold out" or "Available tomorrow."
Using the app, restaurants can also manage their operational hours and connect
with the support team if they need assistance.
Once the order is delivered to the user, the restaurant receives payment.
Depending on the food item availability or pending orders, the restaurant app
owner/manager will accept or reject the user's order request.
Restaurant App

8. The delivery partner delivers the food from the restaurant to the user's doorstep.
A delivery partner's primary responsibility involves delivering the food quickly to
the user. Once that is done, they receive their payments for each order they
deliver.
For cash-on-delivery (COD) payments, the delivery driver needs to collect the
cash from the user and transfer the received money online to the food delivery
app admin.
For online paid orders, the app admin deducts the commission from the
delivery partner's income from completed deliveries and then transfers it to
their in-app wallet or bank.
The delivery partners can use the Uber-like app to:
• Make money as per their schedule.
• Cash-out the money they earn.
• Connect with the support team if they need assistance.
• See their earning statistics.
Delivery Partner App

9. The online food delivery app admin controls and manages the
business. Using the robust app admin panel, they can track all
the activities across the users, restaurants, and delivery
partner's apps.
Also, they can manage discounts and PROMO codes, respond to
inquiries, manage restaurants, and user profiles, verify
documents, set commission rates, and much more.
Apart from controlling and managing the business, the app
administrator can also use the panel to access customer
insights, advanced reports, and analysis.
Using these reports, they can improve the food delivery business
further, solve issues, and simply make more money.
App Admin Panel

10. Given that the majority of people prefer online food
ordering today, it isn’t difficult to believe that the
demand for apps like Uber for food delivery is increasing
exponentially.
People would love to invest their money in ordering food
online from an app that is convenient, easy to use, and
offers exemplary services.
Therefore, when developing your Uber-like food delivery
app, make sure that you offer people value for their
money.
Consider glancing through the workflow mentioned here
again when designing one for your mobile app.
Finally,

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