4 Scientifically Backed Ways To Make The Perfect First Impression by Resource Solutions, Inc.
•Download as PPTX, PDF•
0 likes•334 views
This document provides tips for making a good first impression and cites research supporting each tip. It recommends letting the other person speak first to appear more trustworthy, making eye contact to be perceived as more intelligent, having a firm handshake to enhance positive social interactions, and using a raised vocal tone to signal trustworthiness rather than monotone or deeper tones. The overall message is that small behaviors and nonverbal cues can significantly impact how someone forms a first impression of you.
Report
Share
Report
Share
Recommended
Excellence in Healthcare Communication by Jenny Rudolph
Achieving excellence in healthcare communication requires multiple skills. When conflict arises we are programmed to respond with exasperation and negative judgment. In healthcare, this is especially dangerous. When your patient is in a critical state, the decision about whether to intubate before or after a trip to the CT is best reached with minimal conflict.
Jenny Rudolph takes a refreshing angle on the practise of mastering yourself in difficult moments so that patient care is not compromised, and professional and personal relationships are not weakened.
Conflict can be healthy when constructive. When making difficult decisions for patient treatment and care this friction or conflict can be even more important. This is because at this critical moment we should be sceptical about our decision making process, when we tend not to be. Equally, in a disagreement, we are often certain when we ought not to be. However, if there is too much prickly feedback and defensiveness on both sides, solutions are often difficult to deliver.
When faced with such challenges in communication, Jenny discusses how to reset, and to reframe the situation and avoid reacting with negative emotion
She explains the battle between judgement and curiosity when faced with difficult situations. They are both normal. It just so happens we are naturally curious about that which fascinates and interests us and judgemental about the irritating and appalling.
By challenging listeners to get curious, Jenny explores techniques to manage conflict in high stress, time pressured, critical care conversations. She advocates for the efficiency and effectiveness of infusing positive regard into our interactions.
Join Jenny as she guides you through reconciling curiosity and judgement, providing practical tips to use in the Emergency Department or Intensive Care Unit, alongside moments of catharsis!
Ob1 unit 3 chapter - 10 - perception, attribuions, emotions and emotional i...
Discussions on
Dr. S. GOKULA KRISHNAN, 2 Associate Professor @NSM
Case Incident: Predictions That Didn’t Quite Pan Out(p.206)
What is Perception?
Factors that influencing Perception
Person Perception: Making Judgment About Others
Attribution Theory
Common shortcuts in judging others
Individual Decision Making
Impression Management
Case Incident: Is It Okay to Cry at Work(p.128)
Emotions
Emotional Intelligence
Reference:
Stephen P Robbins, Timothy A Judge & NeharikaVohra, Organizational Behaviour, 15thed., p. 175-201 & 101-125
What is impression formation? How does it contribute to sociability or social...
Impression formation is practically a part of our everyday life through which we endeavor to depict ourselves as worthy of other people's attention. This term paper explains in full detail what impression formation means and how this psychological process contributes to someone's sociability or social perception accuracy. The paper maintains that with the aid of several factors such as information from various sources and the emotional congeniality, we can form an impression of others – whether good or bad. There are some decisive issues such as social status, customs, gender, age, profession, personal attractiveness and attributes which determine the course of one's impression formation process and why those trying to impress should be attentive to some invisible but yet compelling forces that can either ruin or build up their impression before others. Quoting different authors in the field of psychology, the paper also highlights existing scholarly studies into impression formation which are necessary to understand the justified circumstances through which impression formation takes place. The two major theories of impression formation - Asch's theory of impression formation and the information integration theory are applied to explain the sharply contrasting scholarly views held about impression formation but one noteworthy concern is that they both offer accurate explanations of how both the externalities and internalities affect our impression before others. Furthermore, the paper explores the different ways through which impression formation contributes towards the sociability of someone or a group. Like the common saying ‘what you sow is what you reap', impression formation is a daunting task in which you have to portray the best version of you in order to yield the much-desired social perception accuracy. Also included are the practical recommendations for a positive impression formation which can prepare you appropriately for that critical moment when you all you have to do is putting up the most phenomenal impression to the job interview panel, product marketing or political debate. What needs to be acknowledged is that the kind of impression we create has the power to make us either socially acceptable or not and therefore, a well- planned impression formation will always contribute to a positive sociability while an unconvincing impression formation will definitely lead to a devastating sociability and its painstaking after effects.
Maximum impact - Making first impressions count
This presentation was created for Thrive in the Hive - one of the UK's leading independent training company's. Based in Brighton they do creative communication training, workshops and consultancy.
Successful people have one thing in common. They are creative communicators. They know how to motivate, inspire, capture imaginations and deliver their vision. That's how they get results.
Thrive can transform communication skills using creative strategies and expertise from the world of live, entertainment TV.
After years producing on screen talent for the BBC they know that the one-size-fits-all approach just doesn't work - so everything they do is focused on the individual.
Science tells us there are five communication styles: Assertive, agressive, passive-aggressive, submissive and manipulative. Most of us have a dominant style. Thrive help you to find yours and, if necessary, break out of the stereotype.
Just because you're funny it doesn't mean people won't take you seriously. Just because you're quiet it doesn't mean people won't listen.
At Thrive they don't rely on tips and tricks, but work on unleashing your unique qualities and helping you figure out how to use them. And to do it, they use the same techniques they use when putting brand new talent on screen.
Their training uses self-awareness, critical thinking, creativity and brutal honesty to spring the creative communicator from anyone put in front of them. They've done it before and helped household names engage with audiences of millions ... so they know it works
Their Mission is to set free the best public version of yourself so you can rule the room, any room.
Psychologists’ Attitudes and Ethical Concerns Regarding the Us.docx
Psychologists’ Attitudes and Ethical Concerns Regarding the Use of Social
Networking Web Sites
Laura Taylor, Mark R. McMinn, Rodger K. Bufford, and Kelly B. T. Chang
George Fox University
Most psychologists seek to control self-disclosures they make to patients, but the Internet’s rapid
development and widespread use over the past decade have introduced new problems for psychologists
trying to avoid inappropriate disclosures. A total of 695 psychology graduate students and psychologists
were surveyed about their current use of social networking Web sites (SNWs), opinions regarding
regulation of online activities by the American Psychological Association (APA), and interactions in
clinical work as a result of online activities. Established psychologists seldom use SNWs and may lack
the experience to provide relevant supervisory guidance. No consensus about the need for APA
guidelines emerged. Historically, APA has not issued guidelines in technological areas of rapid change.
Thus, graduate training and continuing education should address the ethics of SNWs.
Keywords: social networking, MySpace, Facebook, self-disclosure, Internet
During an intake interview, a male client asks a female psychol-
ogist if she is married. Should the psychologist provide a direct
answer, or would it be better to focus on the client’s feelings and
motives in asking such a question? It would be a much simpler
matter if the client were to ask the psychologist for sexual favors—
the answer to such a question is no and is clearly mandated by
ethics and practice standards. Similarly, it would be relatively
simple if the client were to ask for a glass of water. The answer
would be yes, supported by human civility, compassion, and
common sense. But the question about a psychologist’s marital
status is not a simple matter. Is this as innocuous as asking for a
glass of water, or could it be a precursor to sexual innuendo or
flirtation?
Whereas some professional practice behaviors are simple mat-
ters of adhering to well-defined practice standards, self-disclosure
is a more difficult matter because practice standards are not highly
prescriptive, and because both advantages and disadvantages
abound when it comes to revealing personal information to clients.
Not surprisingly, different psychologists come to different conclu-
sions, but virtually all psychologists affirm the importance of being
thoughtful and intentional about how they handle issues of self-
disclosure (Schwartz, 1993).
Professional distance helps maintain safety for clients. Psychol-
ogists who fail to maintain personal boundaries can emotionally
harm clients. Appropriate boundaries can aid in focusing thera-
peutic work on the issues of clients. Self-disclosures of an intimate
nature by the psychotherapist can be especially damaging when a
strong therapeutic relationship has not been previously established.
There are many instances when self-disclosure is contraindicated,
such as when clients have poor ...
Recommended
Excellence in Healthcare Communication by Jenny Rudolph
Achieving excellence in healthcare communication requires multiple skills. When conflict arises we are programmed to respond with exasperation and negative judgment. In healthcare, this is especially dangerous. When your patient is in a critical state, the decision about whether to intubate before or after a trip to the CT is best reached with minimal conflict.
Jenny Rudolph takes a refreshing angle on the practise of mastering yourself in difficult moments so that patient care is not compromised, and professional and personal relationships are not weakened.
Conflict can be healthy when constructive. When making difficult decisions for patient treatment and care this friction or conflict can be even more important. This is because at this critical moment we should be sceptical about our decision making process, when we tend not to be. Equally, in a disagreement, we are often certain when we ought not to be. However, if there is too much prickly feedback and defensiveness on both sides, solutions are often difficult to deliver.
When faced with such challenges in communication, Jenny discusses how to reset, and to reframe the situation and avoid reacting with negative emotion
She explains the battle between judgement and curiosity when faced with difficult situations. They are both normal. It just so happens we are naturally curious about that which fascinates and interests us and judgemental about the irritating and appalling.
By challenging listeners to get curious, Jenny explores techniques to manage conflict in high stress, time pressured, critical care conversations. She advocates for the efficiency and effectiveness of infusing positive regard into our interactions.
Join Jenny as she guides you through reconciling curiosity and judgement, providing practical tips to use in the Emergency Department or Intensive Care Unit, alongside moments of catharsis!
Ob1 unit 3 chapter - 10 - perception, attribuions, emotions and emotional i...
Discussions on
Dr. S. GOKULA KRISHNAN, 2 Associate Professor @NSM
Case Incident: Predictions That Didn’t Quite Pan Out(p.206)
What is Perception?
Factors that influencing Perception
Person Perception: Making Judgment About Others
Attribution Theory
Common shortcuts in judging others
Individual Decision Making
Impression Management
Case Incident: Is It Okay to Cry at Work(p.128)
Emotions
Emotional Intelligence
Reference:
Stephen P Robbins, Timothy A Judge & NeharikaVohra, Organizational Behaviour, 15thed., p. 175-201 & 101-125
What is impression formation? How does it contribute to sociability or social...
Impression formation is practically a part of our everyday life through which we endeavor to depict ourselves as worthy of other people's attention. This term paper explains in full detail what impression formation means and how this psychological process contributes to someone's sociability or social perception accuracy. The paper maintains that with the aid of several factors such as information from various sources and the emotional congeniality, we can form an impression of others – whether good or bad. There are some decisive issues such as social status, customs, gender, age, profession, personal attractiveness and attributes which determine the course of one's impression formation process and why those trying to impress should be attentive to some invisible but yet compelling forces that can either ruin or build up their impression before others. Quoting different authors in the field of psychology, the paper also highlights existing scholarly studies into impression formation which are necessary to understand the justified circumstances through which impression formation takes place. The two major theories of impression formation - Asch's theory of impression formation and the information integration theory are applied to explain the sharply contrasting scholarly views held about impression formation but one noteworthy concern is that they both offer accurate explanations of how both the externalities and internalities affect our impression before others. Furthermore, the paper explores the different ways through which impression formation contributes towards the sociability of someone or a group. Like the common saying ‘what you sow is what you reap', impression formation is a daunting task in which you have to portray the best version of you in order to yield the much-desired social perception accuracy. Also included are the practical recommendations for a positive impression formation which can prepare you appropriately for that critical moment when you all you have to do is putting up the most phenomenal impression to the job interview panel, product marketing or political debate. What needs to be acknowledged is that the kind of impression we create has the power to make us either socially acceptable or not and therefore, a well- planned impression formation will always contribute to a positive sociability while an unconvincing impression formation will definitely lead to a devastating sociability and its painstaking after effects.
Maximum impact - Making first impressions count
This presentation was created for Thrive in the Hive - one of the UK's leading independent training company's. Based in Brighton they do creative communication training, workshops and consultancy.
Successful people have one thing in common. They are creative communicators. They know how to motivate, inspire, capture imaginations and deliver their vision. That's how they get results.
Thrive can transform communication skills using creative strategies and expertise from the world of live, entertainment TV.
After years producing on screen talent for the BBC they know that the one-size-fits-all approach just doesn't work - so everything they do is focused on the individual.
Science tells us there are five communication styles: Assertive, agressive, passive-aggressive, submissive and manipulative. Most of us have a dominant style. Thrive help you to find yours and, if necessary, break out of the stereotype.
Just because you're funny it doesn't mean people won't take you seriously. Just because you're quiet it doesn't mean people won't listen.
At Thrive they don't rely on tips and tricks, but work on unleashing your unique qualities and helping you figure out how to use them. And to do it, they use the same techniques they use when putting brand new talent on screen.
Their training uses self-awareness, critical thinking, creativity and brutal honesty to spring the creative communicator from anyone put in front of them. They've done it before and helped household names engage with audiences of millions ... so they know it works
Their Mission is to set free the best public version of yourself so you can rule the room, any room.
Psychologists’ Attitudes and Ethical Concerns Regarding the Us.docx
Psychologists’ Attitudes and Ethical Concerns Regarding the Use of Social
Networking Web Sites
Laura Taylor, Mark R. McMinn, Rodger K. Bufford, and Kelly B. T. Chang
George Fox University
Most psychologists seek to control self-disclosures they make to patients, but the Internet’s rapid
development and widespread use over the past decade have introduced new problems for psychologists
trying to avoid inappropriate disclosures. A total of 695 psychology graduate students and psychologists
were surveyed about their current use of social networking Web sites (SNWs), opinions regarding
regulation of online activities by the American Psychological Association (APA), and interactions in
clinical work as a result of online activities. Established psychologists seldom use SNWs and may lack
the experience to provide relevant supervisory guidance. No consensus about the need for APA
guidelines emerged. Historically, APA has not issued guidelines in technological areas of rapid change.
Thus, graduate training and continuing education should address the ethics of SNWs.
Keywords: social networking, MySpace, Facebook, self-disclosure, Internet
During an intake interview, a male client asks a female psychol-
ogist if she is married. Should the psychologist provide a direct
answer, or would it be better to focus on the client’s feelings and
motives in asking such a question? It would be a much simpler
matter if the client were to ask the psychologist for sexual favors—
the answer to such a question is no and is clearly mandated by
ethics and practice standards. Similarly, it would be relatively
simple if the client were to ask for a glass of water. The answer
would be yes, supported by human civility, compassion, and
common sense. But the question about a psychologist’s marital
status is not a simple matter. Is this as innocuous as asking for a
glass of water, or could it be a precursor to sexual innuendo or
flirtation?
Whereas some professional practice behaviors are simple mat-
ters of adhering to well-defined practice standards, self-disclosure
is a more difficult matter because practice standards are not highly
prescriptive, and because both advantages and disadvantages
abound when it comes to revealing personal information to clients.
Not surprisingly, different psychologists come to different conclu-
sions, but virtually all psychologists affirm the importance of being
thoughtful and intentional about how they handle issues of self-
disclosure (Schwartz, 1993).
Professional distance helps maintain safety for clients. Psychol-
ogists who fail to maintain personal boundaries can emotionally
harm clients. Appropriate boundaries can aid in focusing thera-
peutic work on the issues of clients. Self-disclosures of an intimate
nature by the psychotherapist can be especially damaging when a
strong therapeutic relationship has not been previously established.
There are many instances when self-disclosure is contraindicated,
such as when clients have poor ...
Please provide substantial in your own word answers to the followi.docx
Please provide substantial in your own word answers to the following questions. Word count must be 50 or more.
1. The Good and Bad of Anger at Work Andrew Cornell, CEO of Cornell Iron Works, understands the days of the screaming boss are numbered. He deals with anger towards his employees by holding frequent and brief meetings, “rather than ‘waiting until the end, throwing a nuclear bomb and leaving blood all over the wall.’” Screaming takes other forms too. At work you might receive a hostile e-mail berating you, copied to coworkers, in ALL CAPS. Science supports the many people who believe that “yelling” via e-mail or face-to-face is inappropriate and counterproductive. You may have been in a group meeting when someone was so angry he or she began to scream and bully another person. Bullying and yelling are unprofessional, are uncalled for, and damage the reputation of the perpetrator.
COSTS OF NEGATIVE EMOTIONS Growing research evidence supports the undesirable outcomes from negative emotions that we all suspect. Negative emotions due to organizational change, for example, are linked to more sick time used and employee turnover.
UNHAPPY CUSTOMERS MAY SUFFER TWICE Customers’ negative emotional displays (e.g., verbal aggression) have been shown to negatively affect employee job performance. Specifically, receivers of the aggression made more mistakes recalling and processing the customers’ complaints! You may want to think twice before venting on a customer service representative.
WHAT ABOUT THE BENEFITS OF ANGER?Expressing your anger sometimes can actually solve the problem. Your message is communicated, albeit forcefully, which can lead to better understanding. Displays of anger also are more likely to be beneficial if they are directed at organizational issues and problems instead of individuals. Being angry at the problem rather than the person is likely to be perceived more constructively and less defensively.
Provide your thoughts to the following questions?
1.What advice would you give to managers on how to handle their own anger and other negative emotions at work?
2.What advice would you give to managers on how to handle the anger and negative emotions felt (and expressed) by their direct reports?
3.What has been the most productive way for you to deal with your negative emotions?
2. What type of assessments and evaluations might you use to determine the characteristics of your employees? Does the type of tool make a difference? Why or why not?
How might an individual employee's personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this?
As a manager, how can you use your knowledge of employee characteristics to improve organizational performance? Provide specific examples to support your response.
3. How do you think perceptions impact the manager/employee relationship? Do you have any examples?
How might the topics .
What are the types of nonverbal communication used by President John.pdf
What are the types of nonverbal communication used by President John F. Kennedy in his
inaugural address? How effectively was it used?
Solution
Once you have spoken words, they are no longer yours. Other people will translate them,
evaluate them, and measure them. Choose your words, make them appropriate for the situation,
and be aware of the power of words. Poorly chosen words or speech used for personal, hubris, or
evil can impact self-esteem, destroy morale, kill enthusiasm, inflame bias, incite hatred, lower
expectations, hold people back, and even make people physically or mentally ill. Inappropriate
words can make work and home toxic, abusive environments. There are many empirical studies
showing that people who live and/or work in toxic environments suffer more colds, more cases
of flu, more heart attacks, more depression, more of almost all chronic disorders, physical and
emotional, than people who report living and/or working in happy, enjoyable, caring
environments.
The old parental advice, “Sticks and stones can break your bones, but words can never hurt you,”
was simply bad advice. However, well-chosen words or speech for the benefit of good or hope
for others can motivate or inspire others to greater feats and deeds. They can offer hope; create
vision; impact thinking beliefs and behavior of others; and alter results of strategy, plans,
objectives, and people’s lives.
Peggy Noonan, the national syndicated columnist, knows a thing or two about words and how
they impact us. She wrote recently about the advice Clare Boothe Luce once gave the newly
inaugurated U.S. President John F. Kennedy. Ms. Luce was truly a remarkable woman. Her
career spanned seven decades and nearly as many professional interests—journalism, politics,
theatre, diplomacy, and intelligence.
According to Ms. Noonan, the sentence idea comes from a story Clare Boothe Luce told about a
conversation she had in 1962 in the White House with her old friend John F. Kennedy. She said
she told him that “a great man is one sentence.” His leadership can be so well summed up in a
single sentence that you don’t have to hear his name to know who’s being talked about. “He
preserved the union and freed the slaves” or “He lifted us out of a great depression and helped to
win a World War.” You didn’t have to be told “Lincoln” or “FDR.”
She wondered what Kennedy’s sentence would be. She was telling him to concentrate, to know
the great themes and demands of his time, and focus on them. It was good advice. History has
imperatives, and sometimes they are clear. Sometimes they are met, and sometimes not. When
they’re clear and met, you get quite a sentence
Let’s look at a more contemporary example: the historic 2012 presidential debates. These
debates may have more significance than previous ones because of the words chosen by the
candidates, their rhythm, and their physical, nonverbal cues. A big part of communicating
successfully depends on how well we negotiate the paradox of how th.
Using neuroscience to make feedback work & feel better
In work cultures where asking is the norm, givers can ask permission to give explicit feedback; receivers can understand the giver’s intent; & both can enjoy more accurate feedback, fewer perceived threats, & stronger learning.
We all need to become get comfortable with the uncomfortable, for the sake of personal & organizational growth.
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...Indian dental academy
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.
Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...Indian dental academy
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.
Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...Indian dental academy
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.
Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078Does power posing increases your confidence
A critical thinking, based on what Amy Cuddy suggested at TED Talks
Public Opinion and Persuasion: Lecture 1
First and introductory lecture for POP, second year unit on the BA (Hons) Public Relations unit
Why incompetent people think they're amazing
How good are you with money? What about reading people’s emotions? How healthy are you, compared to other people you know? Knowing how our skills stack up against others is useful in many ways. But psychological research suggests that we’re not very good at evaluating ourselves accurately. In fact, we frequently overestimate our own abilities. David Dunning describes the Dunning-Kruger effect.
Ob1 unit 3 chapter - 8 - personality
Case Incident: Is there a Price for Being to Nice
What is Personality?
Measuring Personality
Determinants of Personality
The Myers-Briggs Type Indicator
The Big Five Personality Model
Other Personality Traits Relevant to OB
Reference:
Stephen P Robbins, Timothy A Judge & Neharika Vohra, Organizational Behaviour, 15th ed., p. 135-150
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
More Related Content
Similar to 4 Scientifically Backed Ways To Make The Perfect First Impression by Resource Solutions, Inc.
Please provide substantial in your own word answers to the followi.docx
Please provide substantial in your own word answers to the following questions. Word count must be 50 or more.
1. The Good and Bad of Anger at Work Andrew Cornell, CEO of Cornell Iron Works, understands the days of the screaming boss are numbered. He deals with anger towards his employees by holding frequent and brief meetings, “rather than ‘waiting until the end, throwing a nuclear bomb and leaving blood all over the wall.’” Screaming takes other forms too. At work you might receive a hostile e-mail berating you, copied to coworkers, in ALL CAPS. Science supports the many people who believe that “yelling” via e-mail or face-to-face is inappropriate and counterproductive. You may have been in a group meeting when someone was so angry he or she began to scream and bully another person. Bullying and yelling are unprofessional, are uncalled for, and damage the reputation of the perpetrator.
COSTS OF NEGATIVE EMOTIONS Growing research evidence supports the undesirable outcomes from negative emotions that we all suspect. Negative emotions due to organizational change, for example, are linked to more sick time used and employee turnover.
UNHAPPY CUSTOMERS MAY SUFFER TWICE Customers’ negative emotional displays (e.g., verbal aggression) have been shown to negatively affect employee job performance. Specifically, receivers of the aggression made more mistakes recalling and processing the customers’ complaints! You may want to think twice before venting on a customer service representative.
WHAT ABOUT THE BENEFITS OF ANGER?Expressing your anger sometimes can actually solve the problem. Your message is communicated, albeit forcefully, which can lead to better understanding. Displays of anger also are more likely to be beneficial if they are directed at organizational issues and problems instead of individuals. Being angry at the problem rather than the person is likely to be perceived more constructively and less defensively.
Provide your thoughts to the following questions?
1.What advice would you give to managers on how to handle their own anger and other negative emotions at work?
2.What advice would you give to managers on how to handle the anger and negative emotions felt (and expressed) by their direct reports?
3.What has been the most productive way for you to deal with your negative emotions?
2. What type of assessments and evaluations might you use to determine the characteristics of your employees? Does the type of tool make a difference? Why or why not?
How might an individual employee's personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this?
As a manager, how can you use your knowledge of employee characteristics to improve organizational performance? Provide specific examples to support your response.
3. How do you think perceptions impact the manager/employee relationship? Do you have any examples?
How might the topics .
What are the types of nonverbal communication used by President John.pdf
What are the types of nonverbal communication used by President John F. Kennedy in his
inaugural address? How effectively was it used?
Solution
Once you have spoken words, they are no longer yours. Other people will translate them,
evaluate them, and measure them. Choose your words, make them appropriate for the situation,
and be aware of the power of words. Poorly chosen words or speech used for personal, hubris, or
evil can impact self-esteem, destroy morale, kill enthusiasm, inflame bias, incite hatred, lower
expectations, hold people back, and even make people physically or mentally ill. Inappropriate
words can make work and home toxic, abusive environments. There are many empirical studies
showing that people who live and/or work in toxic environments suffer more colds, more cases
of flu, more heart attacks, more depression, more of almost all chronic disorders, physical and
emotional, than people who report living and/or working in happy, enjoyable, caring
environments.
The old parental advice, “Sticks and stones can break your bones, but words can never hurt you,”
was simply bad advice. However, well-chosen words or speech for the benefit of good or hope
for others can motivate or inspire others to greater feats and deeds. They can offer hope; create
vision; impact thinking beliefs and behavior of others; and alter results of strategy, plans,
objectives, and people’s lives.
Peggy Noonan, the national syndicated columnist, knows a thing or two about words and how
they impact us. She wrote recently about the advice Clare Boothe Luce once gave the newly
inaugurated U.S. President John F. Kennedy. Ms. Luce was truly a remarkable woman. Her
career spanned seven decades and nearly as many professional interests—journalism, politics,
theatre, diplomacy, and intelligence.
According to Ms. Noonan, the sentence idea comes from a story Clare Boothe Luce told about a
conversation she had in 1962 in the White House with her old friend John F. Kennedy. She said
she told him that “a great man is one sentence.” His leadership can be so well summed up in a
single sentence that you don’t have to hear his name to know who’s being talked about. “He
preserved the union and freed the slaves” or “He lifted us out of a great depression and helped to
win a World War.” You didn’t have to be told “Lincoln” or “FDR.”
She wondered what Kennedy’s sentence would be. She was telling him to concentrate, to know
the great themes and demands of his time, and focus on them. It was good advice. History has
imperatives, and sometimes they are clear. Sometimes they are met, and sometimes not. When
they’re clear and met, you get quite a sentence
Let’s look at a more contemporary example: the historic 2012 presidential debates. These
debates may have more significance than previous ones because of the words chosen by the
candidates, their rhythm, and their physical, nonverbal cues. A big part of communicating
successfully depends on how well we negotiate the paradox of how th.
Using neuroscience to make feedback work & feel better
In work cultures where asking is the norm, givers can ask permission to give explicit feedback; receivers can understand the giver’s intent; & both can enjoy more accurate feedback, fewer perceived threats, & stronger learning.
We all need to become get comfortable with the uncomfortable, for the sake of personal & organizational growth.
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...Indian dental academy
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.
Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...Indian dental academy
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.
Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...Indian dental academy
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and offering a wide range of dental certified courses in different formats.
Indian dental academy provides dental crown & Bridge,rotary endodontics,fixed orthodontics,
Dental implants courses.for details pls visit www.indiandentalacademy.com ,or call
0091-9248678078Does power posing increases your confidence
A critical thinking, based on what Amy Cuddy suggested at TED Talks
Public Opinion and Persuasion: Lecture 1
First and introductory lecture for POP, second year unit on the BA (Hons) Public Relations unit
Why incompetent people think they're amazing
How good are you with money? What about reading people’s emotions? How healthy are you, compared to other people you know? Knowing how our skills stack up against others is useful in many ways. But psychological research suggests that we’re not very good at evaluating ourselves accurately. In fact, we frequently overestimate our own abilities. David Dunning describes the Dunning-Kruger effect.
Ob1 unit 3 chapter - 8 - personality
Case Incident: Is there a Price for Being to Nice
What is Personality?
Measuring Personality
Determinants of Personality
The Myers-Briggs Type Indicator
The Big Five Personality Model
Other Personality Traits Relevant to OB
Reference:
Stephen P Robbins, Timothy A Judge & Neharika Vohra, Organizational Behaviour, 15th ed., p. 135-150
Similar to 4 Scientifically Backed Ways To Make The Perfect First Impression by Resource Solutions, Inc. (20)
Please provide substantial in your own word answers to the followi.docx
Please provide substantial in your own word answers to the followi.docx
What are the types of nonverbal communication used by President John.pdf
What are the types of nonverbal communication used by President John.pdf
Using neuroscience to make feedback work & feel better
Using neuroscience to make feedback work & feel better
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Psychosocial factos /certified fixed orthodontic courses by Indian dental aca...
Ethical Standards By The APA For Psychological Research
Ethical Standards By The APA For Psychological Research
Communication in helping relationships (schein) 2 28-17
Communication in helping relationships (schein) 2 28-17
Recently uploaded
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny LeibrandtDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platformsFrom Likes to Leads - Navigating 2024 Marketing Challenges with B2B & B2C Inf...
From Likes to Leads - Navigating 2024 Marketing Challenges with B2B & B2C Inf...DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Influencer marketing isn't just for big brands or consumer products anymore. In 2024, marketers face hurdles like escalating paid channel costs, diminishing organic reach, and building trust in their ideal customer accounts. This session offers practical ways to bring influencer marketing into your organization, to provide cost-effective access to niche audiences, countering budget constraints and rising CPMs. We'll discuss the impact of social algorithms on reach, the trust deficit in traditional advertising and how influencer partnerships offer genuine connections with audiences. Attendees will gain actionable insights to integrate influencer marketing into their strategies, leveraging influencers for impactful campaigns in both B2B and B2C environments. Join us to unlock the potential of influencers in navigating the evolving marketing landscape of 2024 and driving meaningful business growth.
Key Takeaways:
- Educate on the various types of influence we can use as marketers
- Establish the problems that make influencers a priority
- Walk through some practical tactics on HOW to run a program leveraging several of these influence channelsDigital Marketing Trends - Experts Insights on How to Gain a Competitive Edge
Digital Marketing Trends - Experts Insights on How to Gain a Competitive EdgeDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya KellyDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Short video marketing has sweeped the nation and is the fastest way to build an online brand on social media in 2024. In this session you will learn:- What is short video marketing- Which platforms work best for your business- Content strategies that are on brand for your business- How to sell organically without paying for ads.Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recoverWinning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
Marketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee LevittDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
For too many years marketing and sales have operated in silos...while in some forward thinking companies, the two organizations work together to drive new opportunity development and revenue. This session will explore the lessons learned in that beautiful dance that can occur when marketing and sales work together...to drive new opportunity development, account expansion and customer satisfaction.
No, this is not a conversation about MQLs and SQLs. Instead we will focus on a framework that allows the two organizations to drive company success together.Digital Marketing Trends - Experts Insights on How
Digital Marketing Trends - Experts Insights on HowDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter WeltmanDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.Winning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting GroupDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performanceWinning local SEO in the Age of AI - Dennis Yu
Winning local SEO in the Age of AI - Dennis YuDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
In this session, Demandbase’s Stephanie Quinn, Sr. Director of Integrated and Digital Marketing, Devin Rosenberg, Director of Sales, and Kevin Rooney, Senior Director of Sales Development will share how sales and marketing shapes their day-to-day and what key areas are needed for true alignment.
10 Videos Any Business Can Make Right Now! - Shelly Nathan
10 Videos Any Business Can Make Right Now! - Shelly NathanDigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideasRecently uploaded (20)
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024. Balmer Lawrie Online Monthly Bulletin
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CRO
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
From Likes to Leads - Navigating 2024 Marketing Challenges with B2B & B2C Inf...
From Likes to Leads - Navigating 2024 Marketing Challenges with B2B & B2C Inf...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
How to use Short Form Video To Grow Your Brand and Business - Keenya Kelly
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
34-Rahul-Mande.pdf PROJECT REPORT MBA 4TH SEMESTER
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
Your Path to Profits - The Game-Changing Power of a Marketing OS for Your Bus...
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
BLOOM_May2024 (r). Balmer Lawrie Online Monthly Bulletin
Marketing as a Primary Revenue Driver - Lee Levitt
Marketing as a Primary Revenue Driver - Lee Levitt
Digital Marketing Trends - Experts Insights on How
Digital Marketing Trends - Experts Insights on How
Generative AI - Unleash Creative Opportunity - Peter Weltman
Generative AI - Unleash Creative Opportunity - Peter Weltman
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
SEO Master Class - Steve Wiideman, Wiideman Consulting Group
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
Top 3 Ways to Align Sales and Marketing Teams for Rapid Growth
10 Videos Any Business Can Make Right Now! - Shelly Nathan
10 Videos Any Business Can Make Right Now! - Shelly Nathan
4 Scientifically Backed Ways To Make The Perfect First Impression by Resource Solutions, Inc.
- 2. Did You Know? A 2006 Princeton Study Found It Only Takes 100-MS(one-tenth of a second) For Someone To Form An Opinion Of You From Your Facial Expression Alone.
- 3. Let The Other Person Speak First 1
- 4. Why? According to Harvard social psychologist Amy Cuddy, known for her work on first impressions; by being less dominant and letting others talk first, you will appear more trustworthy and sincere.
- 6. Why? A 2007 published study in the journal of Personality and Social Psychology found a correlation in intelligence perception and eye contact.
- 8. Why? A 2012 study published in the Journal of Cognitive Neuroscience, found that, “a handshake preceding social interaction enhanced the positive impact of approach and diminished the negative impact of avoidance behavior on the evaluation of social interaction.”
- 10. Why? A study conducted by researchers at the University of Glasgow in Scotland found tone had a crucial impact on traits such as trustworthiness. Raising vocals while talking signals trust over monotone or deeper vocalizations.
- 11. The Premiere Marketing And Turnkey Solutions Company For The Financial and Insurance Industry Specializing In Direct Mail. www.ResourceForSolutions.com 1 (866) 855-3710