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4. CIFFA's Standard Trading Conditions (STCs) govern the relationship between the freight
forwarding company and its customer. In order for the Standard Trading Conditions to be valid in
court, the customer must be fully aware of the STCs. List at least 3 ways the CIFFA Member might
communicate the STCS to its customers. Explain the legal complications if your customer is not
aware of the CIFFA STCs. 5. FIATA issues standardized transportation documentation for its
Members. Complete the name of each of these documents: FCR: FCT: FBL: FWR: SDT: FWB:

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