The document outlines three tips for streamlining appointment scheduling: utilizing trained operators for flexible appointment management, transitioning to a computerized system with a shared calendar, and implementing an online portal for self-scheduling. These strategies aim to improve customer convenience and office efficiency. The recommendations emphasize the importance of modern technology and automation in enhancing the scheduling process.

1. 3 Tips for Streamlining Your Appointment
Scheduling Process
1. Add the right Services. Your Answering service has a dedicated appointment
setting queue that can be included in your package. This group of trained
operators will make, change and cancel appointments during business hours
and beyond, giving your patients more flexibility when it comes to handling
their appointments. Often, clients who work during the same hours as you do
really need the extra accommodation of making appointments after-hours.
2. Get computerized! If you’re still handling appointments by hand, stop that right
now. Buy an office laptop, desktop or even a tablet and hook yourself up with
a cloud-based planning calendar, like Google Calendar or Microsoft Outlook.
When a client or patient calls to book an appointment, whether you use an
Answering Service or not, you’ll be able to add the new appointment to the
one Calendar your whole office shares. Keeping everyone in the loop is vital
to your success with streamlining.
3. Online access. In this world of constantly increasing computing power, there’s
no reason to not have an online portal that allows your customers to self-
schedule appointments, As long as you set your available time correctly and
they can find an opening, it’s a sample automation that can free up labor in
your office and save you money with your Answering Service. Many
customers would prefer to self-serve, it can make you pretty popular with
them, too.
Source: https://www.answeringservicecare.net, Information shared above is the
personal opinion of the author and not affiliated with the website.