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1
2017 East Coast
IDEAS Investor
Conference
May 18, 2017
2
EMC Insurance Group Inc. Representatives
Steve Walsh, CPA
Director of Investor Relations
Steve.T.Walsh@EMCIns.com
515-345-2515
Mark Reese, CPA
Senior Vice President and
Chief Financial Officer
3
Cautionary Note Regarding
Forward-Looking Statements
The Private Securities Litigation Reform Act of 1995 provides issuers the opportunity to make cautionary
statements regarding forward-looking statements. Accordingly, any forward-looking statement contained in this
presentation is based on management’s current beliefs, assumptions and expectations of the Company’s future
performance, taking into account all information currently available to management. These beliefs, assumptions
and expectations can change as the result of many possible events or factors, not all of which are known to
management. If a change occurs, the Company’s business, financial condition, liquidity, results of operations, plans
and objectives may vary materially from those expressed in the forward-looking statements. The risks and
uncertainties that may affect the actual results of the Company include, but are not limited to, the following:
• catastrophic events and the occurrence of significant severe weather conditions;
• the adequacy of loss and settlement expense reserves;
• state and federal legislation and regulations;
• changes in the property and casualty insurance industry, interest rates or the performance of financial markets
and the general economy;
• rating agency actions;
• “other-than-temporary” investment impairment losses; and
• other risks and uncertainties inherent to the Company’s business, including those discussed under the heading
“Risk Factors” in the Company’s Annual Report on Form 10-K.
Management intends to identify forward-looking statements when using the words “believe,” “expect,” “anticipate,”
“estimate,” “project,” or similar expressions. Undue reliance should not be placed on these forward-looking
statements. The Company disclaims any obligation to update such statements or to announce publicly the results
of any revisions that it may make to any forward-looking statements to reflect the occurrence of anticipated or
unanticipated events or circumstances after the date of such statements.
4
Table of Contents
Page/Slide Number
Who We Are 5
Corporate Structure 6
Benefits of Pooling Agreement –
Direct Business 7
Benefits of Quota Share Agreement
with EMCC – Assumed Reinsurance 8
Intercompany Reinsurance Programs 9
Key Reasons to Invest in EMCI 10
2016 Premiums Earned 11
Diversified Book of Business 12-13
Benefits of Local Market Presence 14
2016 Direct Premiums Written by Branch (CL) 15
2016 Premium Distribution by Account Size (CL) 16
Unique and Powerful Rate Compare System 17
Page/Slide Number
Commercial Renewal Rates Up 25.9%
Since 2010 18
Loss Cost Trend 19
GAAP Combined Ratios 20
Personal Lines Focused Accountability 21
Commercial Auto Trends 22
Investing in Innovation 23
Innovative Loss Control Services 24
Investment Portfolio 25
Stockholder Dividends 26
Maximizing Stockholder Value 27
Improving Valuation 28
Appendix 29-39
5
• Downstream holding company of Employers Mutual
Casualty Company (EMCC)
• Trade on NASDAQ: EMCI
• Enterprise began in 1911, IPO in 1982
• Property and Casualty Insurance Segment
(77% of premiums earned)
• 2,120 independent agency relationships
• 41 state distribution network, licensed in all 50 states and
District of Columbia
• 30% participation in EMCC pool
• Diversified premiums (91% commercial / 9% personal)
• Reinsurance Segment
(23% of premiums earned)
• EMCC has assumed reinsurance business since 1950s
• 100% Quota Share Agreement with EMCC, but some
contracts written directly
• 84% of business primarily from 16 reinsurance brokers
• 16% of business from participation in Mutual
Reinsurance Bureau underwriting association (MRB)
Who We Are
6
Corporate Structure
Reinsurance Segment
(100% Quota Share Agreement with EMCC)
Employers Mutual
Casualty Company
(Founded in 1911)
Public Shareholders
EMC Insurance Group Inc.
(IPO in 1982 - Follow-on offerings in 1985 and 2004)
55%* 45%*
*Ownership as of March 31, 2017
Dakota Fire
Insurance
Company
EMCASCO
Insurance
Company
Illinois
EMCASCO
Insurance Co.
EMC
Reinsurance
Company
EMC
Underwriters,
LLC
Property and Casualty
Insurance Segment
(Aggregate 30% pool participation)
7
Benefits of Pooling Agreement – Direct Business
• “A” (Excellent) rating with stable outlook from A.M. Best
Company
• Risks spread over a wide range of geographic locations,
lines of insurance written, rate filings, commission plans and
policy forms
• Benefits from capacity of the entire pool
• $1.6 billion in direct premiums written* in 2016
• $1.4 billion of statutory surplus as of Dec. 31, 2016
• Merger and acquisition flexibility
• Economies of scale in operations and purchase of
reinsurance
• Investment in innovation
*Premiums written is an industry metric used in statutory accounting to quantify the amount of insurance sold during a specified reporting
period. See p. 39 of the Appendix for additional information regarding this metric.
8
Benefits of Quota Share Agreement with EMCC –
Assumed Reinsurance
• EMCC’s surplus ($1.4 billion as of Dec. 31, 2016) and
financial strength exhibits ability to pay claims owed to
ceding companies
• Name recognition and long-standing domestic and
international relationships with EMCC
• Competitive advantage being licensed in all 50 states and
District of Columbia
• Utilize EMCC’s “A” (Excellent) rating from A.M. Best
Company (EMC Re also rated “A”)
9
Intercompany Reinsurance Programs
Overview
• Intercompany reinsurance program between EMCI’s three
insurance subsidiaries in the property and casualty insurance
segment and EMCC
• Intercompany reinsurance program between EMCI’s reinsurance
subsidiary (EMC Reinsurance Company) and EMCC
Objectives
• Reduce volatility of EMCI’s quarterly results caused by excessive
catastrophe and storm losses
• Provide protection from both elevated frequency and severity of
such losses
NOTE: The Inter-Company Committees of the boards of directors of EMCI and EMCC approved the terms of the agreements to ensure they
are fair and equitable to both parties.
10
Key Reasons to Invest in EMCI
• Dividend yield of 3.1% as of
May 8, 2017
• Access to large capital base
• Diversified, seasoned book
of business
• Regional, decentralized
operating structure
• Conservative balance sheet
• Experienced senior
management
• For our agents – focus on
innovation and differentiation
Source: Bloomberg
Total Stockholder Return*
*Total annual stockholder return is the percentage change in the stock price plus the amount of dividends paid, assuming dividend
reinvestment, to the stock price at the beginning of the one-year, three-year, five-year and ten-year periods ending March 31, 2017.
12.7%
9.0%
19.7%
8.5%
17.2%
10.4%
13.3%
7.5%
0%
5%
10%
15%
20%
25%
1-Year 3-Year 5-Year 10-Year
EMCI S&P500
11
EMCC, Subs. &
Affil.
$1,094.8 million
Reinsurance
Segment
$135.9 million
P&C Insurance
Segment
$456.5 million
2016 Premiums Earned
EMCI
Total EMC premiums earned of ~$1.7 billion
12
Excess of
Loss
58.6%
Pro Rata
41.4%
Diversified Book of Business
Reinsurance Segment Premiums Earned
Domestic 85%
International (mainly Europe & Japan) 15%
P&C Insurance Segment
$456.5 million
Reinsurance Segment
$135.9 million
13
Reinsurance Segment
$135.9 million
P&C Insurance Segment
$456.5 million
Diversified Book of Business
Property and Casualty Insurance Segment Premiums Earned
Commercial
Auto
24.3%
Commercial
Liability
21.2%
Commercial
Property
23.0%
Workers'
Compensation
21.1%
Bonds
1.8%
Personal
Lines
8.6%
14
Benefits of Local Market Presence
• Decentralized decision making/guided autonomy:
• Marketing
• Underwriting
• Risk improvement
• Claims
• Strengthens agency relationships, get to quote best
business generally resulting in superior loss ratio
• Develop products, marketing strategies and pricing
targeted to specific territories
• Individual approaches within EMC risk appetite and
framework
• Retention levels consistently stay between 80%-90%
• 86.9% at March 31, 2017
15
6.0%
4.7%
13.5%
7.2%
3.6%
4.2%
4.4%
3.8%
14.8%
4.3%
5.4%
4.3%
4.7%
5.5%
9.9%
3.7%
2016 Direct Premiums Written by Branch
Property and Casualty Insurance Segment Commercial Lines
16
31%
34%
35%
$1-$25K
$25-$100K
$100K+
2016 Premium Distribution by Account Size
• Approximately 86% of commercial accounts are under $25,000 in account
premium, but only represent 31% of commercial lines premiums written volume
• Invest more per dollar of premium in loss control services than most
competitors – available to all commercial policyholders
Property and Casualty Insurance Segment Commercial Lines
17
Unique and Powerful Rate Compare System
Rates current exposures of
commercial renewal policies
at current and prior period rates
Provides near real-time measure
of rate increase obtained by
policy, account underwriter,
line of business or branch
Able to target specific accounts
needing more or less rate
when combined with our
internal analytical models
Provides accountability for our
branch offices and underwriters,
used in performance management to
achieve desired rate level increases
Rate Compare
System
18
Commercial Renewal Rates up 25.9% Since 2010
Cumulative Rate Compare Year Over Year Change by Month
-5.0%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
19
Loss Cost Trend
• Provides a
measure of the
change in the
Company’s losses
• Calculated using
the change in
frequency of
normalized claim
counts and the
change in severity
of the claims
adjusted for
changes in rate
levels
Direct Business Compound Ultimate
Annual Trend: 2012-2017*
*Trend from April 1, 2012 through March 31, 2017. Excludes catastrophe
and storm losses, and large losses.
-2.9%
5.7%
2.6%
-4%
-2%
0%
2%
4%
6%
8%
Frequency
Severity
Loss Cost Trend
20
87.9% 88.5% 91.3% 88.5% 89.6% 91.2%
11.7% 9.4%
10.6%
7.8% 8.1% 9.3%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
110%
2012 2013 2014 2015 2016 2017 Q1
Catastrophe and Storm Losses
GAAP Combined Ratio Excluding Catastrophe and Storm Losses
100.5%
GAAP Combined Ratios
99.6% 97.9%
101.9%
96.3% 97.7%
21
Personal Lines Focused Accountability
2016 Direct Premiums Written by State
NOTE: Premiums written
amounts represent entire PL
business for pool. EMCI is
30% participant in pool.
Premiums Written
• Centralized accountability for personal lines
profitability and growth began in 2016
• Implemented new personal automobile and
homeowners products in 2016 for all active states
2016 Direct Premiums Written by State
22
Commercial Auto Trends
• Commercial auto represents ~24% of property and casualty
insurance segment’s commercial business
• Projected combined ratio of 110.8%* for industry in 2017
• Increase in frequency driven by distracted drivers and increase in miles
driven due to lower gas prices
• Increase in severity driven by more costly repairs
• Implemented multi-year “Accelerate Commercial Auto
Profitability” project in 2016
• Goal of returning to underwriting profitability by mid-2019 – expect
incremental improvement each year
• Eight teams complement local branch efforts, each focused on different
opportunities such as underwriting, pricing and claims handling
• Develop and introduce better tools to help agencies struggling with
commercial auto profitability
*Projection by Conning research
23
Investing in Innovation
International business accelerator focused
on developing and growing early-stage
innovative InsurTech startups
Innovation Lab
Customer
Focus and
Collaboration
Cutting-Edge
Analytics
Connected/
Real-Time
Feedback
+ +
Superior Agency Relationships/Services that
Improve Company Performance
=
World’s largest InsurTech business
accelerator connecting corporations with
innovative startups in various growth stages
24
Innovative Loss Control Services
App that allows organizations to easily
identify and report hazards that can lead to
slip and fall incidents––leading cause of
unintentional injuries in U.S.
Partnered with MākuSafe, an innovative
startup that developed patent-pending
wearable technology that monitors
environmental exposures to identify risks
in industrial workplaces
Pilot program utilizing sensors and
monitoring system in schools that alerts
policyholders of real-time issues if triggered
School Sensor and
Monitoring Program
25
Investment Portfolio
March 31, 2017
($ in millions)
*Investment securities purchased under reverse repurchase agreements of $16.5 million are not reflected in total investments; however, income from
these agreements is included in net investment income.
**Securitized assets include commercial mortgage-backed, residential mortgage-backed and other asset-backed securities.
• Increased market volatility = increased investment opportunities
• Fixed income continues to be fully valued
• Company specific risk is elevated, do not reach for yield
• Equity market valuation has increased
• Monitor equity allocation with tail-risk hedge to alleviate downside risk
• Hedge cost reduces equity portfolio return by 1.5–2% annually, dependent
on volatility in financial markets
Portfolio Summary
Fixed Income $ 1,198.3
Equities 230.2
Other 41.7
Total* $ 1,470.2
Treasuries/Agencies
16%
Corporate Bonds
31%
S-T
Investments/Other
3%
Equities
16%
Municipal Bonds
24%
Securitized Assets**
10%
26
$-
$0.03
$0.06
$0.09
$0.12
$0.15
$0.18
$0.21
2012 2013 2014 2015 2016 2017
Quarterly Cash Dividend
1Q 2Q 3Q 4Q
Stockholder Dividends
• Paid consecutive quarterly
dividend since IPO in 1982
• Dividend has never been
reduced
• Increased quarterly
dividend 10.5% in 2016,
demonstrating:
• Confidence in financial
condition and long-term
outlook
• Desire to improve total
stockholder return
• Dividend yield of 3.1% as
of May 8, 2017
27
$-
$5
$10
$15
$20
$25
$30
$35
2012 2013 2014 2015 2016 2017 Q1
Book Value Per Share Cumulative Dividends Per Share
* Approximately $0.88 per share of the book value per share increase in 2013 is attributable to a change in EMCC’s postretirement healthcare plan.
Maximizing Stockholder Value
*
28
0.40
0.60
0.80
1.00
1.20
1.40
1.60
1.80
May-12 May-13 May-14 May-15 May-16 May-17
EMCI Peer Group SNL U.S. Insurance P&C
Improving Valuation
EMCI Price/Book Value
1-Year Avg. 1.05x
3-Year Avg. 0.98x
5-Year Avg. 0.94x
Note: Peer Group consists of Cincinnati Financial Corporation, Donegal Group Inc., Selective Insurance Group, Inc., State Auto
Financial Corporation and United Fire Group, Inc.
Source: SNL Financial
2013 2014 2015 2016 2017
29
Appendix
30
Local Service Focus
Agencies Represented by Territory
z61
112
141
108
142
101
100
90
71
146
129
146
86174
286
228
• Feedback from annual agent
survey drives future product
and service enhancements
• Formal tiering program ties
compensation to performance
31
Strength in Group Programs
Direct Premiums Written
Target Market
Loss Ratio
Safety Group
Loss Ratio
Total Program
Loss Ratio
2016 42.1% 38.6% 40.4%
5-Year Average 50.1% 47.0% 48.6%
Target Markets
Branch and industry specific
programs such as:
• Schools
• Municipalities
• Petroleum Marketers
• Manufactured Housing
• Water Well Drillers
Safety Groups
• Similar to Target Markets, except
offer dividends for favorable loss
experience of the group
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
2012 2013 2014 2015 2016
Target Market Safety Group
($inthousands)
32
New Reserving Methodology
• New bulk reserving methodology implemented in the
property and casualty insurance segment beginning in third
quarter of 2016–Accident year ultimate estimate approach
• Transition to new methodology did not have a material
impact on earnings
Benefits of new methodology
• Increased transparency of drivers of performance
• Better conforms to industry practices
33
2017 Intercompany Reinsurance Treaties
$20M
$15M
$24M
$12M
JANUARY 1 - JUNE 30
AGGREGATE TREATY
JULY 1 - DECEMBER 31
AGGREGATE TREATY
Retention Limit
Cost: $6.0M
Property and Casualty Insurance Segment
Catastrophe Treaties Between EMCI and EMCC
Cost: $1.4M
$10M
$20M
$10M
$100M
ONE-TIME PER OCCURRENCE
TREATY
ANNUAL AGGREGATE TREATY
Retention Limit
Reinsurance Segment
Catastrophe Treaties Between EMCI and EMCC
Cost: $1.7M
Cost: $3.2M
Per Occurrence
Treaty
Annual Aggregate
Treaty
Jan. 1 – June 30
Aggregate Treaty
July 1 – Dec. 31
Aggregate Treaty
20% Co-participation
• EMC Re purchases additional reinsurance protections
(Industry Loss Warranties) in peak exposure territories –
Ceded premiums earned of approximately $3.5 million in 2016
34
Award-Winning Workplace
• No. 2 Ranking on Best Companies for
Leaders (Chief Executive)
• No. 16 Top Workplaces in Iowa
(The Des Moines Register)
• Best Property/Casualty Company in
Des Moines (Business Record)
• Plan Sponsor of the Year
(PLANSPONSOR)
• American Heart Association’s Platinum
Level Fit-Friendly Worksite
Forbes 2016 America’s
50 Most Trustworthy
Financial Companies
35
Kevin J. Hovick
CPCU
Executive Vice President
& Chief Operating Officer
37 years with EMC
Experienced Executive Management Team
Scott R. Jean
FCAS, MAAA
Executive Vice President
for Finance & Analytics
26 years with EMC
Mick A. Lovell
CPCU
Executive Vice President
for Corporate Development
13 years with EMC
Bruce G. Kelley
J.D., CPCU, CLU
President, Chief Executive
Officer & Treasurer
32 years with EMC
Jason R. Bogart
CPCU, ARM
Senior Vice President/
Branch Operations
23 years with EMC
AVERAGE YEARS
With EMC:
29
Vicki L. Freese
CPCU, ARe
President of
EMC Reinsurance Co.
40 years with EMC
36
Fixed Income Portfolio
March 31, 2017
Bond Ratings
AAA 37.3%
AA 30.0%
A 26.4%
BAA 6.0%
BA and below 0.3%
Total 100.0%
Portfolio Characteristics
Average Life: 6.3 Years
Duration: 5.1
Pre-tax Book Yield: 3.5%
21%
20%
16%
24%
19%
Expected Maturities
0-2 Years 2-5 Years
5-7 Years 7-10 Years
10+ Years
37
Selected Financial Results
(1) Operating income and operating income per share are non-GAAP financial measures. See p.38 for additional information regarding its calculation.
(2) Based on PLRB event occurrence numbers for the P&C insurance segment and PCS catastrophe serial numbers for the reinsurance segment.
Three Months Ended
March 31, Year Ended December 31,
($ in thousands, except per share amounts) 2017 2016 2016 2015 2014
Revenues $ 155,084 $ 154,956 $ 640,909 $ 617,573 $ 590,118
Net realized investment gains (losses) (408) (705) 4,074 6,153 4,349
Losses and expenses (146,017) (132,994) (581,776) (552,070) (553,560)
Income tax expense (1,855) (6,603) (17,004) (21,494) (10,915)
Net income $ 6,804 $ 14,654 $ 46,203 $ 50,162 $ 29,992
Net income per share $ 0.32 $ 0.70 $ 2.20 $ 2.43 $ 1.48
Non-GAAP operating income (1) $ 7,212 $ 15,359 $ 43,555 $ 46,163 $ 27,165
Non-GAAP operating income per share (1) $ 0.34 $ 0.74 $ 2.07 $ 2.24 $ 1.34
Loss and settlement expense ratio 66.6% 59.6% 65.3% 65.0% 71.3%
Acquisition expense ratio 33.9% 33.1% 32.4% 31.3% 30.6%
Combined ratio 100.5% 92.7% 97.7% 96.3% 101.9%
After-tax per share data:
Catastrophe and storm losses (2) $ (0.41) $ (0.19) $ (1.48) $ (1.40) $ (1.84)
Favorable development that had an impact on earnings $ 0.46 $ 0.24 $ 1.10 $ 1.12 $ 0.60
38
Three Months Ended March 31, Year Ended December 31,
($ in thousands) 2017 2016 2016 2015 2014
Net income $ 6,804 $ 14,654 $ 46,203 $ 50,162 $ 29,992
Realized investment gains (losses) (627) (1,085) 4,074 6,153 4,349
Income tax expense (benefit) (219) (380) 1,426 2,154 1,522
Net realized investment gains (losses) (408) (705) 2,648 3,999 2,827
Non-GAAP operating income $ 7,212 $ 15,359 $ 43,555 $ 46,163 $ 27,165
Non-GAAP Information
• Non-GAAP operating income is calculated by excluding net realized investment gains/losses (defined as realized investment gains and losses after applicable federal
and state income taxes) from net income. While realized investment gains/losses are integral to the Company’s insurance operations over the long term, the decision
to realize investment gains or losses in any particular period is subject to changing market conditions and management’s discretion, and is independent of the
Company’s insurance operations. The Company’s calculation of non-GAAP operating income may differ from similar measures used by other companies, so
investors should exercise caution when comparing the Company’s measure of non-GAAP operating income to the measure used by other companies.
• Management believes non-GAAP operating income is useful to investors because it illustrates the performance of the Company’s normal, ongoing operations, which
is important in understanding and evaluating the Company’s financial condition and results of operations. While this measure is consistent with measures utilized by
investors and analysts to evaluate performance, it is not intended as a substitute for the GAAP financial measure of net income. Therefore, the Company has
provided the following reconciliations of the GAAP financial measures of net income and net income per share, to the non-GAAP financial measures of non-GAAP
operating income and non-GAAP operating income per share.
The reconciliations of net income to non-GAAP operating income, and net income per share to non-GAAP operating income per share, are as follows:
Three Months Ended March 31, Year Ended December 31,
($ per share) 2017 2016 2016 2015 2014
Net income $ 0.32 $ 0.70 $ 2.20 $ 2.43 $ 1.48
Realized investment gains (losses) (0.03) (0.05) 0.19 0.29 0.22
Income tax expense (benefit) (0.01) (0.01) 0.06 0.10 0.08
Net realized investment gains (losses) (0.02) (0.04) 0.13 0.19 0.14
Non-GAAP operating income $ 0.34 $ 0.74 $ 2.07 $ 2.24 $ 1.34
39
Industry Metric – Premiums Written
• Premiums written is an industry metric used in statutory accounting to quantify the amount of insurance
sold during a specified reporting period. Management analyzes trends in premiums written to assess
business efforts, and uses it as a financial measure for goal setting and determining a portion of
employee and senior management awards and compensation. Premiums earned, used in both statutory
and GAAP accounting, is the recognition of the portion of premiums written directly related to the expired
portion of an insurance policy for a given reporting period. The unexpired portion of premiums written is
referred to as unearned premiums, and represents the portion of premiums written that would be returned
to a policyholder upon cancellation of a policy.

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2017 East Coast IDEAS Investor Conference

  • 1. 1 2017 East Coast IDEAS Investor Conference May 18, 2017
  • 2. 2 EMC Insurance Group Inc. Representatives Steve Walsh, CPA Director of Investor Relations Steve.T.Walsh@EMCIns.com 515-345-2515 Mark Reese, CPA Senior Vice President and Chief Financial Officer
  • 3. 3 Cautionary Note Regarding Forward-Looking Statements The Private Securities Litigation Reform Act of 1995 provides issuers the opportunity to make cautionary statements regarding forward-looking statements. Accordingly, any forward-looking statement contained in this presentation is based on management’s current beliefs, assumptions and expectations of the Company’s future performance, taking into account all information currently available to management. These beliefs, assumptions and expectations can change as the result of many possible events or factors, not all of which are known to management. If a change occurs, the Company’s business, financial condition, liquidity, results of operations, plans and objectives may vary materially from those expressed in the forward-looking statements. The risks and uncertainties that may affect the actual results of the Company include, but are not limited to, the following: • catastrophic events and the occurrence of significant severe weather conditions; • the adequacy of loss and settlement expense reserves; • state and federal legislation and regulations; • changes in the property and casualty insurance industry, interest rates or the performance of financial markets and the general economy; • rating agency actions; • “other-than-temporary” investment impairment losses; and • other risks and uncertainties inherent to the Company’s business, including those discussed under the heading “Risk Factors” in the Company’s Annual Report on Form 10-K. Management intends to identify forward-looking statements when using the words “believe,” “expect,” “anticipate,” “estimate,” “project,” or similar expressions. Undue reliance should not be placed on these forward-looking statements. The Company disclaims any obligation to update such statements or to announce publicly the results of any revisions that it may make to any forward-looking statements to reflect the occurrence of anticipated or unanticipated events or circumstances after the date of such statements.
  • 4. 4 Table of Contents Page/Slide Number Who We Are 5 Corporate Structure 6 Benefits of Pooling Agreement – Direct Business 7 Benefits of Quota Share Agreement with EMCC – Assumed Reinsurance 8 Intercompany Reinsurance Programs 9 Key Reasons to Invest in EMCI 10 2016 Premiums Earned 11 Diversified Book of Business 12-13 Benefits of Local Market Presence 14 2016 Direct Premiums Written by Branch (CL) 15 2016 Premium Distribution by Account Size (CL) 16 Unique and Powerful Rate Compare System 17 Page/Slide Number Commercial Renewal Rates Up 25.9% Since 2010 18 Loss Cost Trend 19 GAAP Combined Ratios 20 Personal Lines Focused Accountability 21 Commercial Auto Trends 22 Investing in Innovation 23 Innovative Loss Control Services 24 Investment Portfolio 25 Stockholder Dividends 26 Maximizing Stockholder Value 27 Improving Valuation 28 Appendix 29-39
  • 5. 5 • Downstream holding company of Employers Mutual Casualty Company (EMCC) • Trade on NASDAQ: EMCI • Enterprise began in 1911, IPO in 1982 • Property and Casualty Insurance Segment (77% of premiums earned) • 2,120 independent agency relationships • 41 state distribution network, licensed in all 50 states and District of Columbia • 30% participation in EMCC pool • Diversified premiums (91% commercial / 9% personal) • Reinsurance Segment (23% of premiums earned) • EMCC has assumed reinsurance business since 1950s • 100% Quota Share Agreement with EMCC, but some contracts written directly • 84% of business primarily from 16 reinsurance brokers • 16% of business from participation in Mutual Reinsurance Bureau underwriting association (MRB) Who We Are
  • 6. 6 Corporate Structure Reinsurance Segment (100% Quota Share Agreement with EMCC) Employers Mutual Casualty Company (Founded in 1911) Public Shareholders EMC Insurance Group Inc. (IPO in 1982 - Follow-on offerings in 1985 and 2004) 55%* 45%* *Ownership as of March 31, 2017 Dakota Fire Insurance Company EMCASCO Insurance Company Illinois EMCASCO Insurance Co. EMC Reinsurance Company EMC Underwriters, LLC Property and Casualty Insurance Segment (Aggregate 30% pool participation)
  • 7. 7 Benefits of Pooling Agreement – Direct Business • “A” (Excellent) rating with stable outlook from A.M. Best Company • Risks spread over a wide range of geographic locations, lines of insurance written, rate filings, commission plans and policy forms • Benefits from capacity of the entire pool • $1.6 billion in direct premiums written* in 2016 • $1.4 billion of statutory surplus as of Dec. 31, 2016 • Merger and acquisition flexibility • Economies of scale in operations and purchase of reinsurance • Investment in innovation *Premiums written is an industry metric used in statutory accounting to quantify the amount of insurance sold during a specified reporting period. See p. 39 of the Appendix for additional information regarding this metric.
  • 8. 8 Benefits of Quota Share Agreement with EMCC – Assumed Reinsurance • EMCC’s surplus ($1.4 billion as of Dec. 31, 2016) and financial strength exhibits ability to pay claims owed to ceding companies • Name recognition and long-standing domestic and international relationships with EMCC • Competitive advantage being licensed in all 50 states and District of Columbia • Utilize EMCC’s “A” (Excellent) rating from A.M. Best Company (EMC Re also rated “A”)
  • 9. 9 Intercompany Reinsurance Programs Overview • Intercompany reinsurance program between EMCI’s three insurance subsidiaries in the property and casualty insurance segment and EMCC • Intercompany reinsurance program between EMCI’s reinsurance subsidiary (EMC Reinsurance Company) and EMCC Objectives • Reduce volatility of EMCI’s quarterly results caused by excessive catastrophe and storm losses • Provide protection from both elevated frequency and severity of such losses NOTE: The Inter-Company Committees of the boards of directors of EMCI and EMCC approved the terms of the agreements to ensure they are fair and equitable to both parties.
  • 10. 10 Key Reasons to Invest in EMCI • Dividend yield of 3.1% as of May 8, 2017 • Access to large capital base • Diversified, seasoned book of business • Regional, decentralized operating structure • Conservative balance sheet • Experienced senior management • For our agents – focus on innovation and differentiation Source: Bloomberg Total Stockholder Return* *Total annual stockholder return is the percentage change in the stock price plus the amount of dividends paid, assuming dividend reinvestment, to the stock price at the beginning of the one-year, three-year, five-year and ten-year periods ending March 31, 2017. 12.7% 9.0% 19.7% 8.5% 17.2% 10.4% 13.3% 7.5% 0% 5% 10% 15% 20% 25% 1-Year 3-Year 5-Year 10-Year EMCI S&P500
  • 11. 11 EMCC, Subs. & Affil. $1,094.8 million Reinsurance Segment $135.9 million P&C Insurance Segment $456.5 million 2016 Premiums Earned EMCI Total EMC premiums earned of ~$1.7 billion
  • 12. 12 Excess of Loss 58.6% Pro Rata 41.4% Diversified Book of Business Reinsurance Segment Premiums Earned Domestic 85% International (mainly Europe & Japan) 15% P&C Insurance Segment $456.5 million Reinsurance Segment $135.9 million
  • 13. 13 Reinsurance Segment $135.9 million P&C Insurance Segment $456.5 million Diversified Book of Business Property and Casualty Insurance Segment Premiums Earned Commercial Auto 24.3% Commercial Liability 21.2% Commercial Property 23.0% Workers' Compensation 21.1% Bonds 1.8% Personal Lines 8.6%
  • 14. 14 Benefits of Local Market Presence • Decentralized decision making/guided autonomy: • Marketing • Underwriting • Risk improvement • Claims • Strengthens agency relationships, get to quote best business generally resulting in superior loss ratio • Develop products, marketing strategies and pricing targeted to specific territories • Individual approaches within EMC risk appetite and framework • Retention levels consistently stay between 80%-90% • 86.9% at March 31, 2017
  • 15. 15 6.0% 4.7% 13.5% 7.2% 3.6% 4.2% 4.4% 3.8% 14.8% 4.3% 5.4% 4.3% 4.7% 5.5% 9.9% 3.7% 2016 Direct Premiums Written by Branch Property and Casualty Insurance Segment Commercial Lines
  • 16. 16 31% 34% 35% $1-$25K $25-$100K $100K+ 2016 Premium Distribution by Account Size • Approximately 86% of commercial accounts are under $25,000 in account premium, but only represent 31% of commercial lines premiums written volume • Invest more per dollar of premium in loss control services than most competitors – available to all commercial policyholders Property and Casualty Insurance Segment Commercial Lines
  • 17. 17 Unique and Powerful Rate Compare System Rates current exposures of commercial renewal policies at current and prior period rates Provides near real-time measure of rate increase obtained by policy, account underwriter, line of business or branch Able to target specific accounts needing more or less rate when combined with our internal analytical models Provides accountability for our branch offices and underwriters, used in performance management to achieve desired rate level increases Rate Compare System
  • 18. 18 Commercial Renewal Rates up 25.9% Since 2010 Cumulative Rate Compare Year Over Year Change by Month -5.0% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%
  • 19. 19 Loss Cost Trend • Provides a measure of the change in the Company’s losses • Calculated using the change in frequency of normalized claim counts and the change in severity of the claims adjusted for changes in rate levels Direct Business Compound Ultimate Annual Trend: 2012-2017* *Trend from April 1, 2012 through March 31, 2017. Excludes catastrophe and storm losses, and large losses. -2.9% 5.7% 2.6% -4% -2% 0% 2% 4% 6% 8% Frequency Severity Loss Cost Trend
  • 20. 20 87.9% 88.5% 91.3% 88.5% 89.6% 91.2% 11.7% 9.4% 10.6% 7.8% 8.1% 9.3% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 110% 2012 2013 2014 2015 2016 2017 Q1 Catastrophe and Storm Losses GAAP Combined Ratio Excluding Catastrophe and Storm Losses 100.5% GAAP Combined Ratios 99.6% 97.9% 101.9% 96.3% 97.7%
  • 21. 21 Personal Lines Focused Accountability 2016 Direct Premiums Written by State NOTE: Premiums written amounts represent entire PL business for pool. EMCI is 30% participant in pool. Premiums Written • Centralized accountability for personal lines profitability and growth began in 2016 • Implemented new personal automobile and homeowners products in 2016 for all active states 2016 Direct Premiums Written by State
  • 22. 22 Commercial Auto Trends • Commercial auto represents ~24% of property and casualty insurance segment’s commercial business • Projected combined ratio of 110.8%* for industry in 2017 • Increase in frequency driven by distracted drivers and increase in miles driven due to lower gas prices • Increase in severity driven by more costly repairs • Implemented multi-year “Accelerate Commercial Auto Profitability” project in 2016 • Goal of returning to underwriting profitability by mid-2019 – expect incremental improvement each year • Eight teams complement local branch efforts, each focused on different opportunities such as underwriting, pricing and claims handling • Develop and introduce better tools to help agencies struggling with commercial auto profitability *Projection by Conning research
  • 23. 23 Investing in Innovation International business accelerator focused on developing and growing early-stage innovative InsurTech startups Innovation Lab Customer Focus and Collaboration Cutting-Edge Analytics Connected/ Real-Time Feedback + + Superior Agency Relationships/Services that Improve Company Performance = World’s largest InsurTech business accelerator connecting corporations with innovative startups in various growth stages
  • 24. 24 Innovative Loss Control Services App that allows organizations to easily identify and report hazards that can lead to slip and fall incidents––leading cause of unintentional injuries in U.S. Partnered with MākuSafe, an innovative startup that developed patent-pending wearable technology that monitors environmental exposures to identify risks in industrial workplaces Pilot program utilizing sensors and monitoring system in schools that alerts policyholders of real-time issues if triggered School Sensor and Monitoring Program
  • 25. 25 Investment Portfolio March 31, 2017 ($ in millions) *Investment securities purchased under reverse repurchase agreements of $16.5 million are not reflected in total investments; however, income from these agreements is included in net investment income. **Securitized assets include commercial mortgage-backed, residential mortgage-backed and other asset-backed securities. • Increased market volatility = increased investment opportunities • Fixed income continues to be fully valued • Company specific risk is elevated, do not reach for yield • Equity market valuation has increased • Monitor equity allocation with tail-risk hedge to alleviate downside risk • Hedge cost reduces equity portfolio return by 1.5–2% annually, dependent on volatility in financial markets Portfolio Summary Fixed Income $ 1,198.3 Equities 230.2 Other 41.7 Total* $ 1,470.2 Treasuries/Agencies 16% Corporate Bonds 31% S-T Investments/Other 3% Equities 16% Municipal Bonds 24% Securitized Assets** 10%
  • 26. 26 $- $0.03 $0.06 $0.09 $0.12 $0.15 $0.18 $0.21 2012 2013 2014 2015 2016 2017 Quarterly Cash Dividend 1Q 2Q 3Q 4Q Stockholder Dividends • Paid consecutive quarterly dividend since IPO in 1982 • Dividend has never been reduced • Increased quarterly dividend 10.5% in 2016, demonstrating: • Confidence in financial condition and long-term outlook • Desire to improve total stockholder return • Dividend yield of 3.1% as of May 8, 2017
  • 27. 27 $- $5 $10 $15 $20 $25 $30 $35 2012 2013 2014 2015 2016 2017 Q1 Book Value Per Share Cumulative Dividends Per Share * Approximately $0.88 per share of the book value per share increase in 2013 is attributable to a change in EMCC’s postretirement healthcare plan. Maximizing Stockholder Value *
  • 28. 28 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 May-12 May-13 May-14 May-15 May-16 May-17 EMCI Peer Group SNL U.S. Insurance P&C Improving Valuation EMCI Price/Book Value 1-Year Avg. 1.05x 3-Year Avg. 0.98x 5-Year Avg. 0.94x Note: Peer Group consists of Cincinnati Financial Corporation, Donegal Group Inc., Selective Insurance Group, Inc., State Auto Financial Corporation and United Fire Group, Inc. Source: SNL Financial 2013 2014 2015 2016 2017
  • 30. 30 Local Service Focus Agencies Represented by Territory z61 112 141 108 142 101 100 90 71 146 129 146 86174 286 228 • Feedback from annual agent survey drives future product and service enhancements • Formal tiering program ties compensation to performance
  • 31. 31 Strength in Group Programs Direct Premiums Written Target Market Loss Ratio Safety Group Loss Ratio Total Program Loss Ratio 2016 42.1% 38.6% 40.4% 5-Year Average 50.1% 47.0% 48.6% Target Markets Branch and industry specific programs such as: • Schools • Municipalities • Petroleum Marketers • Manufactured Housing • Water Well Drillers Safety Groups • Similar to Target Markets, except offer dividends for favorable loss experience of the group $0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 2012 2013 2014 2015 2016 Target Market Safety Group ($inthousands)
  • 32. 32 New Reserving Methodology • New bulk reserving methodology implemented in the property and casualty insurance segment beginning in third quarter of 2016–Accident year ultimate estimate approach • Transition to new methodology did not have a material impact on earnings Benefits of new methodology • Increased transparency of drivers of performance • Better conforms to industry practices
  • 33. 33 2017 Intercompany Reinsurance Treaties $20M $15M $24M $12M JANUARY 1 - JUNE 30 AGGREGATE TREATY JULY 1 - DECEMBER 31 AGGREGATE TREATY Retention Limit Cost: $6.0M Property and Casualty Insurance Segment Catastrophe Treaties Between EMCI and EMCC Cost: $1.4M $10M $20M $10M $100M ONE-TIME PER OCCURRENCE TREATY ANNUAL AGGREGATE TREATY Retention Limit Reinsurance Segment Catastrophe Treaties Between EMCI and EMCC Cost: $1.7M Cost: $3.2M Per Occurrence Treaty Annual Aggregate Treaty Jan. 1 – June 30 Aggregate Treaty July 1 – Dec. 31 Aggregate Treaty 20% Co-participation • EMC Re purchases additional reinsurance protections (Industry Loss Warranties) in peak exposure territories – Ceded premiums earned of approximately $3.5 million in 2016
  • 34. 34 Award-Winning Workplace • No. 2 Ranking on Best Companies for Leaders (Chief Executive) • No. 16 Top Workplaces in Iowa (The Des Moines Register) • Best Property/Casualty Company in Des Moines (Business Record) • Plan Sponsor of the Year (PLANSPONSOR) • American Heart Association’s Platinum Level Fit-Friendly Worksite Forbes 2016 America’s 50 Most Trustworthy Financial Companies
  • 35. 35 Kevin J. Hovick CPCU Executive Vice President & Chief Operating Officer 37 years with EMC Experienced Executive Management Team Scott R. Jean FCAS, MAAA Executive Vice President for Finance & Analytics 26 years with EMC Mick A. Lovell CPCU Executive Vice President for Corporate Development 13 years with EMC Bruce G. Kelley J.D., CPCU, CLU President, Chief Executive Officer & Treasurer 32 years with EMC Jason R. Bogart CPCU, ARM Senior Vice President/ Branch Operations 23 years with EMC AVERAGE YEARS With EMC: 29 Vicki L. Freese CPCU, ARe President of EMC Reinsurance Co. 40 years with EMC
  • 36. 36 Fixed Income Portfolio March 31, 2017 Bond Ratings AAA 37.3% AA 30.0% A 26.4% BAA 6.0% BA and below 0.3% Total 100.0% Portfolio Characteristics Average Life: 6.3 Years Duration: 5.1 Pre-tax Book Yield: 3.5% 21% 20% 16% 24% 19% Expected Maturities 0-2 Years 2-5 Years 5-7 Years 7-10 Years 10+ Years
  • 37. 37 Selected Financial Results (1) Operating income and operating income per share are non-GAAP financial measures. See p.38 for additional information regarding its calculation. (2) Based on PLRB event occurrence numbers for the P&C insurance segment and PCS catastrophe serial numbers for the reinsurance segment. Three Months Ended March 31, Year Ended December 31, ($ in thousands, except per share amounts) 2017 2016 2016 2015 2014 Revenues $ 155,084 $ 154,956 $ 640,909 $ 617,573 $ 590,118 Net realized investment gains (losses) (408) (705) 4,074 6,153 4,349 Losses and expenses (146,017) (132,994) (581,776) (552,070) (553,560) Income tax expense (1,855) (6,603) (17,004) (21,494) (10,915) Net income $ 6,804 $ 14,654 $ 46,203 $ 50,162 $ 29,992 Net income per share $ 0.32 $ 0.70 $ 2.20 $ 2.43 $ 1.48 Non-GAAP operating income (1) $ 7,212 $ 15,359 $ 43,555 $ 46,163 $ 27,165 Non-GAAP operating income per share (1) $ 0.34 $ 0.74 $ 2.07 $ 2.24 $ 1.34 Loss and settlement expense ratio 66.6% 59.6% 65.3% 65.0% 71.3% Acquisition expense ratio 33.9% 33.1% 32.4% 31.3% 30.6% Combined ratio 100.5% 92.7% 97.7% 96.3% 101.9% After-tax per share data: Catastrophe and storm losses (2) $ (0.41) $ (0.19) $ (1.48) $ (1.40) $ (1.84) Favorable development that had an impact on earnings $ 0.46 $ 0.24 $ 1.10 $ 1.12 $ 0.60
  • 38. 38 Three Months Ended March 31, Year Ended December 31, ($ in thousands) 2017 2016 2016 2015 2014 Net income $ 6,804 $ 14,654 $ 46,203 $ 50,162 $ 29,992 Realized investment gains (losses) (627) (1,085) 4,074 6,153 4,349 Income tax expense (benefit) (219) (380) 1,426 2,154 1,522 Net realized investment gains (losses) (408) (705) 2,648 3,999 2,827 Non-GAAP operating income $ 7,212 $ 15,359 $ 43,555 $ 46,163 $ 27,165 Non-GAAP Information • Non-GAAP operating income is calculated by excluding net realized investment gains/losses (defined as realized investment gains and losses after applicable federal and state income taxes) from net income. While realized investment gains/losses are integral to the Company’s insurance operations over the long term, the decision to realize investment gains or losses in any particular period is subject to changing market conditions and management’s discretion, and is independent of the Company’s insurance operations. The Company’s calculation of non-GAAP operating income may differ from similar measures used by other companies, so investors should exercise caution when comparing the Company’s measure of non-GAAP operating income to the measure used by other companies. • Management believes non-GAAP operating income is useful to investors because it illustrates the performance of the Company’s normal, ongoing operations, which is important in understanding and evaluating the Company’s financial condition and results of operations. While this measure is consistent with measures utilized by investors and analysts to evaluate performance, it is not intended as a substitute for the GAAP financial measure of net income. Therefore, the Company has provided the following reconciliations of the GAAP financial measures of net income and net income per share, to the non-GAAP financial measures of non-GAAP operating income and non-GAAP operating income per share. The reconciliations of net income to non-GAAP operating income, and net income per share to non-GAAP operating income per share, are as follows: Three Months Ended March 31, Year Ended December 31, ($ per share) 2017 2016 2016 2015 2014 Net income $ 0.32 $ 0.70 $ 2.20 $ 2.43 $ 1.48 Realized investment gains (losses) (0.03) (0.05) 0.19 0.29 0.22 Income tax expense (benefit) (0.01) (0.01) 0.06 0.10 0.08 Net realized investment gains (losses) (0.02) (0.04) 0.13 0.19 0.14 Non-GAAP operating income $ 0.34 $ 0.74 $ 2.07 $ 2.24 $ 1.34
  • 39. 39 Industry Metric – Premiums Written • Premiums written is an industry metric used in statutory accounting to quantify the amount of insurance sold during a specified reporting period. Management analyzes trends in premiums written to assess business efforts, and uses it as a financial measure for goal setting and determining a portion of employee and senior management awards and compensation. Premiums earned, used in both statutory and GAAP accounting, is the recognition of the portion of premiums written directly related to the expired portion of an insurance policy for a given reporting period. The unexpired portion of premiums written is referred to as unearned premiums, and represents the portion of premiums written that would be returned to a policyholder upon cancellation of a policy.