Ms. Tiara N. Diggs has over 15 years of experience in education, including roles as a substitute teacher, assistant teacher, educational consultant, and billing executive/tech support specialist. She holds a Doctorate in Organizational Leadership with a focus on Instructional Leadership, as well as a Master's degree in Curriculum and Instruction. Her experience includes developing lesson plans, assisting teachers, monitoring student performance, and providing technical support to customers.

1. Ms. Tiara N. Diggs
115 Woodsia, Jackson, MS39211
C: 601-345-6650
natrill1@yahoo.com
Objective
To seek employmentinyourestablishment.
Experience
BillingExecutive and Tech Support Specialist
Comcast Madison,Ms. Aug 14 - April '16
Handled everythingfromtechnical questionsaboutourproductsandequipment,addressingbilling
issues,promotingandsellingnewproductsandservices,andgenerally doingwhateverittakestohelp
customers.Otherdutiesmayinclude calculatinginterest,penaltiesandlate feesforclientswhoare past
due on theiraccounts.Upsell wheneverthe opportunity arisesandsome dataentrywasrequired.
Educational Consultant
Education forHope Ridgeland, MS Aug'12 – Aug ‘14
To monitorteachersandadministratorsandprovide feedback.Lookoverdataandcreate data driven
changes.Assistteacherswithcreatinganddevelopingteachingstrategies,lessonplans,andgaining
materialsthataligns withthe curriculum.Assistandpresentprofessional developmentsandlearning
communities.
Substitute Teacher
Jackson PublicSchools Jackson, MS Aug'05 - Apr'10

2. Completed long-termteachingassignments.Successfullyimprovedstudentparticipation inthe
classroomthroughintegrationof creative role-playingexercises.Developedinterestingcourse plansto
meetacademic,intellectual andsocial needsof students.Developedandimplementedinterestingand
interactive learningmediumstoincrease studentunderstandingof course materials.Modifiedthe
general educationcurriculumforspecial-needsstudentsbaseduponavarietyof instructional
techniquesandtechnologies.Developed,administeredandcorrectedtestsandquizzesinatimely
manner.Organizedgrade recordstoincrease referencespeed.Enforcedthe BuddySystemmentoring
program between1stand5th grade students,increasingstudentdevelopmentandenthusiasmfor
learning.Receivedhighremarksforthe creativityof classroomlessonplansandinstructionaltechniques
fromstudents,parentsandfaculty.Fosteredmeaningful relationshipsamongstudentsthroughstudent
field-tripretreatsandteam-workcommunityserviceprojects.Createdandenforcedchild-basedhands-
on curriculumtopromote studentinterestandreceptive learning.Developedandtaughtlessonson
relevantchildren'sbooks,poems,moviesandthemestopromote studentinterest.Implemented
studentdisciplinemeasures,decreasingclassroomdisruptionsby80%.Employed[activities] and
[techniques] techniquestoencourage studentlearningandbuildcommunitywithinthe classroom.
Designedlessonplansfocusedonage andlevel-appropriate material.
Assistant Teacher
Madison PublicSchools Ridgeland, MS Jan '01 - Jul '06
 Assisted teachertosuccessfullyimprove studentparticipationinthe classroomthrough
integrationof creative role-playingexercisesandotherstudentcenteredexercises.Assisted
teachersindevelopingcourse planstomeetacademicandsocial needsof students. Assisted
teacherswiththe implementationof active learningactivitiestoincrease studentunderstanding
of learningmaterialsbasedonthe curriculumguide.Assistedteachertoapplyprogressive
teachingprincipalstoaclass of 29 to 30 studentsandimprovingstandardizedscores.Assisted
teachersindevelopingtailoredlessonsbasedonstudentneeds.Usedvarietyof teaching
techniquestoencourage studentcritical thinkinganddiscussionaboutthe subjectinwhichwas
beingtaught.Assistedteacherwithcreative writingactivitiesinwhichthe studentswould
participate in.Assistedteacherstoestablishandenforce rulesforbehaviorandproceduresfor
maintainingorderamongthe classroom.Assistedteachersinplanning,implementation,
monitoring,and assessmentof the studentsinwhichcompliedwiththe Mississippicurriculum
and goalsfor education.
Education
Doctor of Education (OrganizationalLeadership:Instructional Leadership)

3. Grand Canyon University Phoenix, AZ May '15
Master of Arts (specializationincurriculumandinstruction)
Ashford Universtiy Clinton, IA May '12
ConcentrationinCurriculumandInstruction
ContinuingEducation:IntegratingTechnologyinthe Classroom
TeacherMentorshipProgram
Course included:
· Assessmentandlearningoutcome
· Use of technologytomeetstudentneeds
· Human Relations
· Differentiatedinstruction
· Leadingchange inprocessincurriculumand instruction
· Curriculumandinstructiondesignstoincrease achievement
· Monitorand evaluate curriculumandinstructiondiverseneeds
· Researchdesignandmethodology
· Foundationsandtrendsindiverse andinstructionleadingchange processincurriculumandinstruction
Bachelor of Arts (Social Science w/educational background)
Ashford Clinton, IA Aug'10
 Managing classroomfordiverse populations.Activeparticipationingroups,plans,events.
Expertise incurriculumfocus.DifferentiatedinstructionStudent-centeredlearningMasteryof
teachingmethod.Grouplearningmechanics Parent/teacherconferencesInterpersonal skills
Outstandingsocial skillsBehaviormodificationPositive reinforcementActivelisteningskills
Creative learningstrategiesExcellentreadingcomprehensionDiverse classroomsettings
 MA EducationExperience workingspecialneedsstudentsEffective timemanagementSpecial
educationSchool improvementcommittee StandardizedtestingInstructional bestpractices
ClassroommanagementClassroomdisciplineThematicstudytechniquesInterdisciplinary
teachingAge-appropriate lessonplanningCreativeimaginationstimulationPositiveatmosphere
promotionBehavioral/cognitiveskillsdevelopmentstudentmotivationExcellentclassroom

4. managementTeaching,tutoringandcounselingStrongcollaboratorExperience with
instructional designEffectivelyworkwithparentsExperience withspecial-needsstudents
 Teaching/tutoringMotivatingstudentsTechnological instructionTechnological instruction
Interactive teaching/learningTailoringcurriculumplansClassroommanagementPositive
learningenvironmentLearningstyleassessment
 Creative questioningPerformance assessmentsCritical thinkingEmergentcurriculumComputer
proficientEffectivelisteningInquiry-basedlearningCreative lessonplandevelopmentVaried
lessonplans