Collegian Parent Intervention. Goodbye Helicopter and Hello Backpack Parents
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NAA Student Housing Conference 2012. Kim Cory and Dan Oltersdorf present Collegian Parent Intervention: A DOSE OF SANITY FOR TODAY'S HOVERING "BACKPACK" PARENTS. GOODBYE "HELICOPTER" AND HELLO "BACKPACK" PARENTS!
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Collegian Parent Intervention. Goodbye Helicopter and Hello Backpack Parents
- 1. COLLEGIAN PARENT INTERVENTION: A DOSE OF SANITY FOR TODAY'S HOVERING "BACKPACK" PARENTS. GOODBYE "HELICOPTER" AND HELLO "BACKPACK" PARENTS! By: Kim Cory and Dan Oltersdorf
- 3. No longer just hovering.
- 4. "You don't want to block the energy of the parent. It's like jujitsu. You just want to channel it in a certain direction.“ Neil Howe
- 6. Bommers grew up having family time and real time conversations with Mom
- 7. Boomers and GenX only had cream. Millennials have Fragmentation. It’s the law today
- 8. Millenials •Text •Facebook Chat • Email Mom
- 9. This generations parents will play the authoritarian role their Boomer parents didn't This generations parents understand and know how to use technology!
- 10. A Millennial grew up playing on Leapster The next generation will grow up with an iPod Touch and iPad as a toy
- 11. 1/3 of teens today cite their parents as a source for discovering new music
- 12. Family among the Generations! Boomers Gen-X Millenials
- 13. No Longer Mom Jeans
- 14. Mom Culture IS Youth Culture
- 16. 1. Communication
- 20. Property Newsletters The parents are high tech and mobile too! Include them on property newsletters.
- 22. The Top 10 List of: Just for: Parents!
- 23. We have some exciting news we want to share with you! Sarah has decided to continue living at University Village for another lease term. We are grateful Sarah has chosen to live here at UV and we look forward to continuing to make this her home away from home. We would like to confirm with you the details of the renewal document Sarah has signed. The following Lessee(s) have signed the renewal document: _______________ _______________ _______________ The new lease term will begin on____________ and will Expire on_______________. As of _____________ the monthly rent will be ______________ and the EAS will be ____________. As a reminder by signing the renewal agreement all leaseholders and Co-Signers will remain responsible for the terms and conditions of the lease agreement between University Village and the Leaseholder(s). In case Sarah has ever asked you what to do about maintenance, paying rent or questions about his lease, we would like to make sure you have all of our contact information to pass along. If there are any maintenance issues or service request that need to be made, our Maintenance Team can be reached at 614-267- 7600 or online through our website at universityvillage.com Questions about paying rent or resident concerns our Management Team is available to help anytime. They can be reached at 614-267-7831 or by email at: tlusk@universityvillage.com Finally, our Leasing Team can be reached at 614-261-1211 or by email at: leasing@universityvillage.com for any questions about the lease, subleasing or resident events. We look forward to getting to know all our residents and helping to make this a memorable experience of a lifetime. As always parents, friends and family are always welcome to join us at UV for resident events. We sure hope to see you around the community soon! Please do not hesitate to reach out to any of us here at UV should you have any questions.
- 30. Parent Orientation •Parent Advisory Boards •Parent Role/Expectations •Parent Involvement •Parent Social Committee National Survey of College and University Parent Programs In 2007, over 95% of colleges conduct parent orientation
- 31. Think about the Parent experience! what they like/don’t like about your community
- 32. 3. Events
- 33. Parents ARE part of the fun!
- 37. Mom and Dad pay attention to Reviews… on Facebook!!!
- 40. Parents
- 42. Academic superiority for your child if they live at Dover Hills… smart marketing!
- 45. Trends To Take Notice •Calling To Inquire About Job Opportunities •Filling out employment applications and submitting documents •Stepping in for interviews •Discussing Review Status with Boss •Negotiate Job Offers and Terms •1/3 of employers have had resumes submitted by parents. •¼ get calls urging hiring decisions for son or daughter.
Editor's Notes
- Having worked closely over the past 6 years with some parents who have tended to get a bit over involved, my suspicions is that the great majority are well-intended. I imagine it’s not easy to transition from guiding a child through elementary, middle & high school to college. We need to begin shifting the conversations away from what parents are doing wrong to what they can do right is more useful for all of our teams. This session is packed full of ideas, tips and suggestions on how we can relate to students, their parents and ultimately put them back on the young-adult learning track!
- This generation of parents has worked hard to protect their children from stressful experiences, and as a result they have fostered more dependence. The college years are full of new choices never faced alone before from: finances, nutrition, mental/physical health, academics, new relationships and most importantly a new home!Actions will sometimes have uncomfortable consequences. Walking through them with integrity is just as important as resolving them.
- 75% of parents communicate with college students at least 2-3 times per week. *Annual survey of college parent expectations
- Everyone needs to know and understand/embrace youth culture
- It’s inevitable that students will contact their parents for advice and support, particularly about their housing experiences. So it is important to a parent to familiarize themselves with the inner workings of their students residence. Having FAQ available just for parents will help to filter this communication and they will be able to coach and guide them through the process instead of diving in and taking control themselves.
- Take it a step further and consider creating a top 10 list of do’s and don’t just for parents on your website. For instance parents should not contact the leasing office about their child’s roommate or leasing issues, but rather encourage their student to utilize us as a resource to discuss any concerns they may have. Many times we receive phone calls from parents about concerns/issues their child is having. It’s likely there is a communication breakdown between the parent and the student. Take the phone call as an opportunity where to support and direct both the parent and student to reopen the lines of communication with each other.
- Universities have been and continue to expand programs to help parents balance the complexities of stepping in to their children. How can we learn from the universities to be clearer in our messages and get them involved in a mentor rather than hovering way?
- Conduct parent surveys much like resident surveys. Parents have a very strong word of mouth movement from miles away!