Yolene Francois has extensive experience in psychology, criminal justice, security, and nonprofit work. She has worked as a psychotherapist, crime scene investigator, security officer, and program coordinator. Currently, she is pursuing her Doctorate in Educational Leadership and Management from St. Thomas University, where she has previously earned degrees in Mental Health Counseling, Child and Adolescent Studies, and Loss and Healing. She is skilled in English, French, Creole, and Spanish and proficient in Microsoft Office.

1. Yolene Francois
(786) 704-7746 yolenemiami@aol.com www.LinkedIn.com/pub/yolene-francois/a9/386/816/en
EXPERIENCE:
Monsignor Edward Pace High School Miami Gardens, Florida February 2015
Psychotherapist/Guest Speaker
• Presented to six groups of 25 High School students per group
• Explained the field of Psychology to them
• Facilitated exploration and selection of four careers most appealing to them from a list of
100 professions provided to them
• Assisted them at verbalizing and discussing their choices to their peers
• Helped them at giving feedbacks to each other about their career choices
New Horizons Community Mental Health Center for Children and Adolescents, Miami-Dade,
Florida December 2009 to December 2010
Psychotherapist/Intern
• Assessed children and adolescents’ mental illnesses
• Provided groups, individual, and family psychotherapeutic services
• Prepared bio-psychosocial, treatment plans, and made quarterly evaluations
• Assessed Children and adults who were the victims of the 2010’s Earthquake in Haiti
using French and Creole languages
• Prepared biopsychosocial and treatment plans in English
Mercy Hospital/G4s Secure Solution USA, Coconut Grove, Florida August 2007 to August 2013
Custom Protection/Front-Desk Information Officer
• Managed access to patients’ information
• Granted or denied access to their physical environments after normal visiting hours
• Ensured compliance to Mercy Hospital and G4S Secure Solution’s rules and protocol on
accessing Mercy Hospital
• Prepared incidents reports
State of Florida Department of Elder Affairs, Miami-Dade, Florida January 2003 to April 2008
Council Member/Ombudsman/Volunteer
• Visited, talked with, and listened to seniors in Nursing Homes, and in Assisted Living
Facilities (ALFs) about their concerns such as abuses, neglects, food, medicines, and
privacy.
• Inspected their Nursing Homes and Assisted Living Facilities (ALFs) for hazardous items
and situations
• Investigated seniors’ various complaints and referred cases.
• Appealed some of Nursing Homes’ decisions against residents
City of Miami Police Department, Miami-Dade, Florida September 2006 to June 2007
Crime Scene Investigator
• Performed crime Scene Investigation
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2. Yolene Francois
• Handled all types of scenes such as domestic violence, burglary, armed robbery and
shooting.
• Photographed scenes and evidence
• Turned evidence into property
• Processed evidence for fingerprints and DNA
• Testified in Courts
USA Security Associate Inc. Miami-Dade, Florida March 2005 to December 2007
Store Detective/Lost Prevention Officer
• Detected and prevented thefts
• Apprehended shoplifters
• Compiled evidence
• Wrote reports
• Referred cases and shoplifters to the police and attorneys
Command Security Corporation, Miami Dade, Florida December 2001 to February 2005
Security Officer
• Secured facility
• Protected residents
• Wrote incidents reports
• Verbally reported to Road Supervisor, and Manager
NDI-National Democratic Institute for International Affairs, Haiti May 1995 to June 2000
Moderator/Public Speaker/ Consultant
• Organized 50 forums per month on Civic Education with 50 different community groups
and associations
• Wrote 50 reports in relation to those forums
• Consulted at least two political leaders per week on their democratic approaches as well
as the politic situations of their respective regions
• Documented and submitted their insights to NDI
Centre Pétion Bolivar/UFODEV, Pétion-Ville, Haiti May 1993 to October 1996
Program Coordinator
• Assessed the health and intellectual conditions of needy kids and adolescents from one to
thirteen years old
• Raised funds and looked for human and material resources to help those kids in
collaboration with the committee.
• Met with internal and interagency staffs such as UNICEF and UNESCO to report on the
children’s development and discussed plans and grants that were beneficial to their
intellectual, emotional, and physical growth
• Coordinated, supported, and trained women organizations’ leaders who registered their
NGOs as members of UFODEV
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3. Yolene Francois
UNICEF/CHREPROF Port-au-Prince, Haiti July 1994 July 1995
Research Supervisor
• Supervised researches for social actions
• Organized seminars based on the outcomes of the UNICEF/CHREPROF’s research
results in liaison with UFODEV and Alliance des Femmes Haitiennes (AFHA)
• Supported and helped organizations leaders at preparing their action plans and programs
around the research results
Non- Governmental Organization MOFHADEP, Haiti January 1992 to Present
President/Founder
• Work on strategies
• Write proposals and coordinate grants
• Manage finance and educative programs
EDUCATION:
St. Thomas University, Miami Gardens, Florida
Educational Leadership & Management Ed. D August 2013 to
December 2015
(Expected)
St. Thomas University, Miami Gardens, Florida
Post-Masters in Child and Adolescent Studies January 2008 to May 2014
Graduated: August 2014
GPA: 3.5
St. Thomas University, Miami Gardens, Florida
Post-Masters in Loss and Healing May 2007 to July 2013
Graduated: December 2013
GPA: 3. 67
St. Thomas University Miami Gardens, Florida
Masters of Science Mental Health Counseling/MHC January 2006 to
December 2013
Graduated: August 2013
GPA: 3. 47
Florida Metropolitan University Pompano Beach, Florida
Bachelor of Science Criminal Justice January 2003
to October 2004
Graduated: October 2004
GPA: 3.40
President and Dean’s Lists
Florida Metropolitan University Pompano Beach, Florida April 2001 to January 2003
Associate of Science Criminal Justice
Graduated: January 2003
GPA: 3.25
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4. Yolene Francois
SKILLS:
LANGUAGES: COMPUTER: COMMUNICATION:
English (Full Professional proficiency) MS Word Mass Communicator
French (Full Professional proficiency) MS ExcelPublic Public-Speaker
Creole (Full Professional proficiency) MS Access Trainer
Spanish (Intermediary) MS Power Point
Typing
Public Relations
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