Butler is the most important male servant in a house, usually responsible for organizing the other servants. As a hotel butler, their responsibilities include: 1. Escorting guests to their rooms and providing services like recommending facilities. 2. Having knowledge of food and drinks to serve guests and perform basic check-in and check-out functions. 3. Ensuring rooms are clean and guests' needs are met by communicating with housekeeping and other departments.

1. INTRODUCTION
TO BUTLER
By Ms. Rofa

2. Sub Topics
Introduction
Reading and
Exercise
Vocabulary Banks
and Exercise
Job Desk and
Exercise
5
4
1 3
2
Listening
6
Homework

3. ● Butler is the
most important male servant in a house,
usually responsible for organizing the
other servants (Cambridge Dictionary).
Meanwhile, butler is a personal service
that is given by the hotel to the guest.
What is butler?
● How to pronounce is…
UK:/ˈbʌt.lʌ/ US:/ˈbʌt.lər/

4. Butler Job Desk
1. Escorting the
guest to their
rooms.

5. 2. Having
knowledge of
various drink
and food in
stock.

6. 3. Serving
beverage and
food to the
guest.

7. 4. Keeping up
hotel policies
about safety
and hygine.

8. 5. Escorting the
guest out of
their rooms or
table when
they’re
checking out of
the hotel

9. 6. Recommending
and arranging
facilities for each
guest in the hotel.

10. 7. Communication
maintaining with
the housekeeper
to ensure that the
rooms are kept
clean, so that the
guest feels
convinience.

11. 8. Making sure if
the rooms are
always kept cleen.

12. 9. Carrying the
guest luggage on
arrival to the
room or the door
of the room.

13. 10. Performing basic
check in and check out
function
11. Handling request,
applying payment,
verifying bills, etc.
12. Clearing table after the
guest finishing the food/
drink.
13. Maintaining the clean
environment.
14. A butler could also give
a farewell greeting to the
guest in the end of their
stay.
15. Working with the
kitchen staff to ensure
timely service of food to
the guest.

14. Work with your partners to discuss other
responsibilities as:
1. Housekeeping Department
2. FO Department
3. F & B Department
4. Kitcen Department
Exercise!

15. Vocabulary Banks
Room Corridors Check in Towels
Bar Napkin Plate Rolling pin
Glass Bathtub Bed covers Stove
Shampoo Toothbrush Table Spoon
Soap Sheet Blanket Duve
Sink Frying pan Curtain Water goblet

16. Name the following pictures based on the
previous vocabulary banks! (submit your work
at ELMO)
1……………… 2……………… 3……..…………

17. 4……………… 5……………… 6……..…………

18. 7………………
8………………
9……..…………
10……..…………

19. Go to page 1
part 1. Put the
words based
on the
categories!

20. Go to page 1
part 2. Reading!
Read the text
and answer the
following
questions!
1. What is the title of the
paragraph?
2. How many paragraphs in the
text?
3. What are the responsibilities
of the butler?
4. What is the synonym of the
word “tailor”?
5. Why is a butler as important
as other staff?

21. Listen to the audio and choose True or
false the statements below!
1. The customer wants two tables. (T/F)
2. There are two customers eating together. (T/F)
3. The two customers order the same order. (T/F)
4. They order Thai Chicken for the main course. (T/F)
5. The customers order cold drinks. (T/F)
6. Both customers order dessert. (T/F)

22. Watch the video
out on the link
below and sum up!
Homework!
https://www.youtube.com/watch?v=GW4pCIIw4GY

23. Thank You