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Internet Annual Analysis
              Internet                                                                                   Monthly Close Rate
             Key Drivers
                                                                                                                  20

► Make direct contact

► Show genuine interest                                                                                           15




                                                ▲ = 2006
► Provide a price quote

► Confirm vehicle availability                                                                                    10




                                            Sales
► Make multiple contacts




                                                ü = 2007
                                                                                                                  5




2006                  2007                                                                                        0
YTD                   Goal                                                                                                                                                Feb
Close %              Close %                               Jan       Feb        Mar      Apr       May      Jun        Jly          Aug        Sep       Oct        Nov         Dec
_________            __________                                                                                    Month


                                                           January   February    March     April      May      June          July         August   September   October    November    December           2007 Totals
                        Number of Leads                                                                                                                                                           # of Leads

                         Response Time

   Baseline: 2006 eSales / Close Rate %                                                                                                                                                           2006 eSales

              2007 eSales / Close Rate %                                                                                                                                                          2007 eSales

            Lost eSales / Lost Close Rate                                                                                                                                                         Lost eSales

                            Front Gross                                                                                                                                                           Front Gross

                            Back Gross                                                                                                                                                            Back Gross

                                                                                                                                                                                                  Total Gross
              Total Gross: Front + Back                                                                                                                                                          (Front + Back)
200     Jan   Feb           Mar   Apr    May     Jun     Jly         Aug         Sep
180   Feb
160   Mar
140   Apr
120   May
100   Jun
 80   Jly
 60   Aug
 40   Sept
 20   Oct
  0   Nov
      Dec                                                            Sales Totals
                                                                 200

                                                                 180

                                                                 160

                                                                 140

                                                                 120

                                                                 100
                    Sales




                                                                     80

                                                                     60

                                                                     40

                                                                     20

                                                                      0

              Jan           Feb    Mar     Apr     May         Jun         Jly         Aug
                                                                           Month
Aug         Sep         Oct         Nov         Dec




     Sales Totals
 200

 180

 160

 140

 120

 100

     80

     60

     40

     20

      0
                                                     Feb
un         Jly         Aug         Sep         Oct         Nov   Dec
           Month

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133 internet annual-analysis_chart

  • 1. Internet Annual Analysis Internet Monthly Close Rate Key Drivers 20 ► Make direct contact ► Show genuine interest 15 ▲ = 2006 ► Provide a price quote ► Confirm vehicle availability 10 Sales ► Make multiple contacts ü = 2007 5 2006 2007 0 YTD Goal Feb Close % Close % Jan Feb Mar Apr May Jun Jly Aug Sep Oct Nov Dec _________ __________ Month January February March April May June July August September October November December 2007 Totals Number of Leads # of Leads Response Time Baseline: 2006 eSales / Close Rate % 2006 eSales 2007 eSales / Close Rate % 2007 eSales Lost eSales / Lost Close Rate Lost eSales Front Gross Front Gross Back Gross Back Gross Total Gross Total Gross: Front + Back (Front + Back)
  • 2. 200 Jan Feb Mar Apr May Jun Jly Aug Sep 180 Feb 160 Mar 140 Apr 120 May 100 Jun 80 Jly 60 Aug 40 Sept 20 Oct 0 Nov Dec Sales Totals 200 180 160 140 120 100 Sales 80 60 40 20 0 Jan Feb Mar Apr May Jun Jly Aug Month
  • 3. Aug Sep Oct Nov Dec Sales Totals 200 180 160 140 120 100 80 60 40 20 0 Feb un Jly Aug Sep Oct Nov Dec Month