The document summarizes a presentation given by Prof. Dr. Pieter Ballon on living labs and smart cities. It provides an overview of IBBT, a research institute in Belgium, and its work establishing living labs as open innovation platforms since 2003. This includes pioneering trials of new technologies with users. IBBT's iLab.o offers services like user selection and testing of new products/services to generate insights. The presentation agenda outlines sessions on living labs, smart cities projects in Europe, and how future internet can impact these areas and foster innovation ecosystems across cities and regions.