2. PRACTICE 1 (Q.1-5)
digital camera n máy chụp hình kỹ thuật số
totally adv hoàn toàn
blank adj trắng; không có gì
screen n màn hình
directly adv trực tiếp
connect v kết nối
power source n nguồn điện
determine v quyết định
offer v đề nghị
barely = only adv chỉ
particular adj cụ thể
model n mẫu mã
compensation n sự bồi thường
3. PRACTICE 6 - PASSAGE 1 (Q.1-5)
loaner n người vay tiền
run-around adj vòng vo
finally = at last adv cuối cùng
bother v làm phiền
allow v cho phép
proof of warranty n chứng từ / giấy bảo hành
fix = to repair v sửa chữa
essentially adv quan trọng
be at fault v có lỗi
either adv cũng không
4. 1. When did the customer send the camera for repair?
A: May, 2003
B: December, 2003
C: February, 2004
D: March, 2004
Answer: B
Para.2, L.1: The camera was sent on December 21,
2003.
5. 2. What was wrong with the camera?
A: The pictures were not clear.
B: The flash did not work.
C: The screen went totally blank.
D: The zoom function did not work.
Answer: C
Para.1, L.2-3: … while using the camera, the screen
went totally blank.
6. 3. What was the customer given every time he called
the store?
A: was given a true answer.
B: He was given a clear explanation.
C: He was given a vain promise or an irresponsible
answer. (vain promise: hứa ảo)
D: He was given necessary information.
Answer: C
Para.2, L.2-3: I was given a run-around every time. “I’ll
call you back”, “I don’t have that information for you”,
etc. I never got any calls back.
7. 4. What was he told when he called himself on March
30?
A: He was told that his camera had been fixed 6 days
before.
B: He was told that he had to send his bill of sale for
proof of warranty.
C: He was told that his guarantee had been lost.
D: He was told that they had received his bill of sale 6
days before he called.
Answer: D
Para.2, L.6: … and was told that they had just
received my bill of sale for proof of warranty 6 days
before I called.
8. 5. Who does the customer blame for long delay?
A: Himself for being disorganized
B: Future Shop for making him wait
C: The repair shop for taking too long
D: The delivery service for the wrong address
Answer: B
Para.2, L.8: Future Shop is essentially at fault for me
having to wait over 3 months for a camera that only
took 1 week to fix.
9. PRACTICE 1 - PASSAGE 2 (Q.6-10)
count on = to depend on phụ thuộc vào; dựa vào
shipping n việc vận chuyển hàng
expect v mong đợi
promotion n việc khuyến mãi
really adv thực sự
impress v gây ấn tượng
huge adj to lớn; nhiều
retailer n nhà bán lẻ
provide v cung cấp
according to prep theo
release v đăng tải
10. PRACTICE 6 - PASSAGE 2 (Q.6-10)
organization n việc tổ chức
survey v khảo sát
offer n sự đề nghị
factor n yếu tố
consumer n người tiêu dùng
necessary evil n điều bắt buộc phải làm
spokeswoman n người phát ngôn
motivate v tạo động cơ; kích thích
justify v đưa ra
impose v áp đặt
condition n điều kiện
deal n việc giao dịch
require v đòi hỏi; yêu cầu
11. PRACTICE 6 - PASSAGE 2 (Q.6-10)
meet v đáp ứng (ntb)
certain adj nhất định
minimum n mức tối thiểu
consequently adv kết quả là
tend to v có xu hướng; có khuynh hướng
unplanned adj không có kế hoạch; tùy hứng
purchase n việc mua
qualify (for) v có quyền
take advantage of v tận dụng
12. 6. What is one of Kristen Roswell’s reasons to buy
items online?
A. Free gifts B. Discount offers
C. Convenience D. Free shipping
Answer: D
Para.1, L.3-4: “I will always choose a retailer that has
free shipping when buying something.”
13. 7. How many businesses offered free shipping two
years ago
A. Nearly half of online retailers
B. 83 percent of online retailers
C. 18 percent of online retailers
D. 64 percent of online retailers
Answer: D
Para.2, L.3: Two years ago, only 64 percent of online
retailers offered free shipping.
14. 8. What is cited as a consequence of free shipping
offers? (to cite: nêu ra; nói đến)
- consequence (n): hậu quả
A. More discount offers
B. Impulse buying
C. Decreasing customers purchasing online
D. Quick purchase
Answer: B
Para. 4, L.4-5: Consequently people tend to spend
more and make unplanned purchases to qualify for
free shipping.
15. 9. What do people tend to do when online retailers
have free shipping?
A. People tend to buy more without planned purchases.
B. People tend to pay minimums to get the offer.
C. People tend to go shopping early.
D. People tend to buy more to get gifts.
Answer: A
Para.4, L.4-5: Consequently people tend to spend more
and make unplanned purchases to qualify for free
shipping.
16. 10. What is Ellen Davis’s recommendation for
shoppers?
A. Take quick action
B. Take advantage of discounts
C. Spend more to qualify for free shipping
D. Ask for free shipping
Answer: A
Para. 5, L.2: … so people who want to take advantage
of the discounts need to shop early,” …
18. PRACTICE 2 - PASSAGE 1 (Q.1-5)
merge (with) v sát nhập
spokesman n người phát ngôn
decision n sự quyết định
experience v trãi nghiệm
straight adj liên tiếp (ntb)
loss n thua lỗ
third straight year of losses năm thứ ba thua lỗ liên
tiếp
struggle v vật lộn; chiến đấu
compete (with) v cạnh tranh (với)
publishing company n nhà xuất bản
account for v chiếm
found = to establish v thành lập
19. force v (ép) buộc
declare v tuyên bố
bankruptcy n sự phá sản
complete = to finish v hoàn tất
launch = to introduce v tung ra; giới thiệu
marketing campaign n chiến dịch tiếp thị
announce v thông báo; tuyên bố
pursue v theo đuổi
contract = agreement n hợp đồng
20. 1. The word losses in line 3 is closest in meaning to
A: deficits
B: fortunes
C: properties
D: resources
Answer: A
: sự thâm hụt
: vận may / tiền của
: tài sản
: nguồn lực
21. 2. According to the article, why are the two companies
making the change?
A: To induce voluntary retirement
B: To hire more employees
C: To reduce operation costs
D: To remain competitive
Answer: D
L.4: Both companies have struggled to compete with
the world’s largest publishing company, …
22. 3. According to the article, what happened in 1999?
A. Watson Media Inc. went bankrupt.
B. Charles Duvet Jr. started a company.
C. Harvey Media introduced a new campaign.
D. Jackson Polkins published a book.
Answer: B
L.6: Since Watson Media Inc. was founded by Charles
Duvet Jr. in 1999, ….
23. 4. What can be inferred from the newspaper article?
A. The new company will lay off many workers.
B. McDowell Publishing will invest considerable
money.
C. Watson Media Inc. is a huge company.
D. Harvey Media will change locations.
Answer: C
L.6-7: …. the company has successfully forced ten
other small publishing companies to declare
bankruptcy.
24. 5. What is Jackson Polkins’s occupation?
A. Company spokesman
B. Financial advisor
C. Children’s writer
D. Publishing assistant
Answer: C
L.10: Jackson Polkins, the famous children’s writer ….
25. PRACTICE 2 - PASSAGE 2 (Q.6-10)
by adv trước
be scheduled v theo kế hoạch; theo lịch
create v tạo ra
approximately = about adv xấp xỉ; khoảng
local adj địa phương; tại chỗ
community n cộng đồng
mayor n thị trưởng
positive adj tốt; tích cực
addition (to) n sự đóng góp (ntb)
support v hỗ trợ
effort n nổ lực; cố gắng
construct = to build v xây dựng
as conj như
26. producer = maker n nhà sản xuất
part n bộ phận; thiết bị
be renowned (for) v nổi tiếng (vì)
strict adj nghiêm nhặt; triệt để
environmental adj (thuộc về) môi trường
policy n chính sách
prestigious adj danh giá; đáng kính trọng
award n giải thưởng
implement = to do v thực hiện
waste n chất thải
management n việc quản lý
decrease = to reduce v làm giảm
the amount of + UN n số
nearly = approximately adv xấp xỉ; khoảng
currently = now adv hiện tại
27. own = to have v sở hữu; làm chủ
secure v đảm bảo
affect v tác động; ảnh hưởng
sponsor v tài trợ
charity n từ thiện
raise (money) v gây quĩ; huy động (tiền)
elementary school n trường tiểu học
resident n cư dân
benefit n lợi ích
facility n nhà máy; cơ sở vật chất
grounds n vùng đất
abandon = to leave v từ bỏ
north n phương bắc
demolish v đập bỏ
construction = building n việc xây dựng
28. 6. What will probably happen in Dobson County by the
end of 2008?
A: An elementary school will be built.
B: More jobs will be generated.
C: A tax cut will be introduced.
D: A mayoral election will be held.
Answer: B
L.3: …. and will create approximately 1,000 new jobs
for the local community.
29. 7. The word ‘renowned’ in line 6 is closest in meaning
to
A: obscure
B: eminent
C: anonymous
D: complicated
Answer: B
: not clear; not known: không rõ ràng
: nổi tiếng
: nặc danh
: phức tạp
30. 8. According to the article, what was one benefit of the
company’s award-winning program?
A: It increased production capacity.
B. It created more industrial facilities.
C. It reduced environmental damage.
D. It decreased operation costs.
Answer: C
L.8-9: … a new waste management program that
decreased the amount of industrial waste it produced
by nearly 25 percent.
31. 9. How did the Grant Corporation help Trenton
residents?
A. It opened a new factory.
B. It held an educational seminar.
C. It bought local products.
D. It sponsored a fundraiser.
Answer: D
L.11-12: Just last March, the factory in Trenton, New
Jersey, sponsored a charity event that raised 2 million
dollars for a local elementary school.
32. 10. Why did the Milner Factory most probably close?
A. The company went out of business.
B. The facility did not meet environmental standards.
C. The company moved to a different location.
D. The factory had to be renovated.
Answer: C
L.15: Milner Automobiles abandoned the factory last
year after it built a bigger factory in Michelan, …
34. PRACTICE 5 QUESTIONS 1 – 5
- notice (n): thông báo
- passenger (n): hành khách
- national (n): quốc tịch
- complete = to fill out: điền vào
- Immigration Form (n): phiếu nhập cư
- arrival (n) # departure (n): việc đến # khởi hành (đi)
- back (n): mặt sau; phía sau
- capital letter (n): chữ in hoa
- valid (adj): có hiệu lực; còn giá trị
- to participate (in): tham gia (vào)
- visa-waiver program: chương trình từ bỏ visa
- in-transit stop (n): chặng dừng trên đường đi đến
- en route (adv): trên đường
- to require: đòi hỏi
- Customs Declaration Form: tờ khai hải quan
- prior to: trước
35. 1. How many Immigration Forms must be filled out
by a family of two adults and one child who are not
U.S. or Canadian nationals?
A. None
B. One
C. Two
D. Three
Answer: D
Line 3: Fill out one for each family member.
36. 2. What should a traveler do with the Immigration
Form?
A. Give it to an immigrations agent right after landing
B. Keep it until leaving the U.S.
C. Fill it out after arrival
D. Give it to a U.S. Customs agent
Answer: B
Line 3 & 4: Keep the form until your departure from
the United States.
37. 3. If you are changing planes in Miami on a flight from
Madrid to Mexico City, which form should you fill out?
A. A white one B. A green one
C. A blue one D. No form is required.
Answer: C
Line 7: Use the blue 1-94T form if you are only making
an in-transit stop en route to another country.
38. 4. Who must fill out a Customs Declaration Form?
A. Each passenger, or one passenger per family
B. Everyone except U.S. and Canadian nationals
C. Only U.S. residents
D. Only passengers from one of the 22 designated
countries
Answer: A
Line 8: All passengers (or one passenger per family)
are required to complete a Customs Declaration Form
…..
39. 5. What should passengers write on the back of the
Customs Declaration Forms?
A. Nothing
B. Their signatures
C. Their flight number
D. The date
Answer: B
Line 9 & 10: Be sure to sign your name on the back of
the form.
40. Practice 5 – PASSAGE 2 (Q.6-10)
structure = building n tòa nhà (ntb)
main (adj): chính
lobby n hành lang; sảnh lớn
dining area n khu vực ăn
sleeping quarter n khu vực phòng ở
cottage n nhà tranh
unit n căn hộ
conference n hội nghị
expect v mong đợi
accommodation n chỗ nghỉ
equip (with) v trang bị (bằng)
amenity n các tiện ích; tiện nghi
shower n vòi tắm hoa sen
bathtub n bồn tắm
buffet basis n kiểu tự phục vụ
fancy adj trang trí tỉ mỉ
41. low-sodium adj ít muối
vegetarian n người ăn chay
in advance adv trước
individual adj cá nhân; riêng
dietary adj (thuộc về) chế độ ăn uống
dairy-free adj không bơ sữa
wheat-free adj không tinh bột
diet n chế độ ăn uống
accommodate v đáp ứng (ntb)
due to = because of bởi vì; do bởi
limitation n sự hạn chế
electrical system n hệ thống điện
generate v tạo; phát ra
island n hòn đảo
appliance n thiệt bị; máy móc
heating pad n túi chườm nóng
hairdryer n máy sấy tóc
42. 6. What does the brochure imply about the
Oceanbreeze Estate?
A: Its guest rooms are recently renovated.
B: It provides high-tech facilities for business
conferences.
C: It is a historical building without modern
conveniences.
D: It is a popular vacation spot for young professionals.
Answer: C
Para.1, L.1: Built over 120 years ago, Built over 120
years ago, …
Para.2, L.1: Expect your accommodations to be very
comfortable but not modern.
43. 7. What type of special meals are available?
A: Meals that contain little sodium.
B: Meals that are made without wheat.
C: Meals that have low sugar.
D: Meals that contain no dairy product.
Answer: A
Para.3, L.1: Low-sodium and vegetarian meals are
available for those …
44. 8. What best describes the dining room service at
Oceanbreeze Estate?
A: Each guest orders individually from a menu.
B: Guests serve themselves from a buffet table.
C: Each group of guests chooses the meals from their
own table.
D: Guests are served as a group menu.
Answer: B
Para.2, L.3: Meals are served on a buffet basis.
45. 9. What are guests asked for refrain from doing?
- to refrain … from + V-ing: cấm … không được làm gì
A: Taking long showers.
B: Using the kitchen facilities.
C: Taking room towels to the swimming pool.
D: Using their own hairdryers.
Answer: D
Para.4, L.2: … guests are asked not to bring appliances
with heating electronics such as heating pads and
hairdryers.
46. 10. Which word in the passage means “to produce”?
A. to serve
B. to provide
C. to generate
D. to build
Answer: C
48. PRACTICE 6 – Q.1-5
- proud (adj): tự hào
- to announce: thông báo
- simply (adv): đơn giản
- comfort (n): sự thoải mái
- plus: cộng thêm
- promotion (n): khuyến mãi
- cardholder (n): chủ thẻ
- application (n): đơn xin; phiếu yêu cầu
- to apply: nộp đơn
- additional (adj) = extra: thêm
49. JP Store is proud to announce its new catalogue
service, which will begin this September. Each month
all customers with a JP Gold Card will receive a free
catalogue. What’s so great about the JP Catalogue?
You don’t have to go to our store to buy your clothes.
You can simply call the customer service hotline and
place your order from the comfort of your own home.
Plus, each month’s catalogue will include special
discounts on all our clothing. If you have any
questions about this special promotion, contact us at
1-800-2365-9864. If you are not a cardholder and
would like to become one, then download an
application from our website, www.jpclothes.com. All
customers who apply online before August 15th will
receive an additional 20 percent of their first order.
50. 1. What kind of product does JP Store sell?
A. Home furnishings
B. Kitchenware
C. Clothing
D. Office supplies
Answer: C
L.3-4: You don’t have to go to our store to buy your
clothes.
51. 2. What will JP Gold Card holders receive?
A. Complimentary (= free) catalogues
B. A discount on shipping charges
C. Special coupons for the store
D. An online account
Answer: A
L.2: Each month all customers with a JP Gold Card
will receive a free catalogue.
52. 3. How often will cardholders receive the JP
Catalogue?
A. Once a week
B. Every two weeks
C. Once a month
D. Once a year
Answer: C
L.5: Plus, each month’s catalogue will include special
discounts on all our clothing.
53. 4. How can interested customers apply for a card?
A. Get an application from the store
B. Call customer service
C. Email the company
D. Submit an online application
Answer: D
L.8: … and would like to become one, then download
an application from our website, www.jpclothes.com.
54. 5. To get more discount for the first order, the
deadline for submitting an online application is
A: on August 15th
B: by August 15th (by: trước)
C: in August
D: in December
Answer: B
The last line: All customers who apply online before
August 15th will receive an additional 20 percent off
their first order.
55. PRACTICE 6 - Questions 6-10 (p.51)
should = if: nếu
to fail to pay: không trả
to accept : chấp nhận; chấp thuận
to add (to): thêm (vào)
additional ( adj): thêm
to assess: đánh giá
to charge: tính tiền
charge (n): tiền phạt; tiền phí
to contain: chứa đựng
to fill out = fill in: điền vào
to improve: cải tiến
invoice (n): hóa đơn
to leave: rời bỏ (công việc)
loyal (adj): trung thành
56. To miss: thất lạc
To notice: để ý
office supplies (n): dụng cụ văn phòng phẩm
Overdue (adj): quá hạn
payment (n): việc thanh toán
Process (n): quá trình
purchase = buy v mua
recently = lately adv gần đây
request n yêu cầu
restructuring n tái cấu trúc công ty; sắp xếp lại
nhân sự
reverse v sửa đổi (ntb)
survey n cuộc khảo sát
undergo v trãi qua
unfortunately = unluckily adv không may thay
57. 6. What kind of service does NanoMac Technology
provide?
A: It develops computer software.
B: It distributes office supplies.
C: It repairs electronic devices.
D: It provides financial advice.
Answer: B
Invoice:
Invoice for:
1 desktop computer $590.75
1 laser jet printer $195.95
2 cartons glossy 8 X 11 inch copy 54.25
100 blue Shic pens $103.96
58. 7. Which of the following is TRUE about Brooks
Brothers Marketing?
A: It has offices in Sharonville.
B: It is an electronics store.
C: It works with NanoMac frequently.
D: It is an established company.
Answer: C
Invoice, L.3: Since your company has been a loyal
customer of ours, ….
59. 8. What is the purpose of the e-mail?
A: To increase the volume of the order
B: To inquire about an upcoming sale
C: To request an address change
D: To respond to a service charge
Answer: D
Email: L.1-2: I noticed that we were charged an
additional $100 dollars ….
60. 9. What happened at Brooks Brothers Marketing in
July?
A: It merged with another marketing firm.
B: The management structure was changed.
C: A new marketing campaign was introduced.
D: It relocated its headquarters to a different city.
Answer: B
Email: L.5: At the end of July, our department
underwent restructuring ….
61. 10. What can be inferred about Michael Shoe?
A: He works in the Finance Department at NanoMac.
B: He usually delivers the orders himself.
C: He was recently hired from Brooks Brothers
Marketing.
D: He was in charge of renovating the building.
Answer: A
Email: L.1: Hi Michael,
I recently received an invoice for the products we
purchased from your company in July.
Invoice: Address:
NanoMac Inc.
Finance Department
63. PRACTICE 7 - Questions 1-5
administrative adj (thuộc về) hành chánh
appearance n ngoại hình
appointment n cuộc hẹn
arrange v sắp xếp
assign v giao cho
benefit n phúc lợi
client n khách hàng
D.O.E = depends on experience n tùy thuộc vào
kinh nghiệm
dependability n khả năng làm việc độc lập
description n sự mô tả
duty n nhiệm vụ
etiquette n phong cách; phép lịch sự
excellent adj tuyệt vời
64. expectationn sự mong đợi
experience n kinh nghiệm
familiar (with) adj quen thuộc
file v lưu trữ hồ sơ
front desk n bàn hướng dẫn; bàn thông tin
general adj chung; tổng hợp
greet v chào hỏi
grow = develop v phát triển
incoming mail n thư từ đến
internship n việc thực tập; tập sự
job opening n việc làm còn trống
multi-line adj nhiều đường dây
must n điều bắt buộc
opportunity n cơ hội
out coming mail n thư từ đi
65. plus n điểm cộng
pressure n áp lực
process v xử lý
professional n người chuyên nghiệp
punctuality n sự đúng giờ
relevant adj liên quan
require v yêu cầu
resume n sơ yếu lý lịch
specific adj cụ thể
submit = send v nộp
suitable adj thích hợp; phù hợp
transmission n sự chuyển đi
willing (to inf) adj sẳn sàng
66. 1. What is Ms. Lilly most concerned about?
A. Finding a place to move in
B. Getting a job
C. Studying in Washington
D. Getting married
Answer: B
Email: L.1: I have heard that you have a job opening
for a receptionist in Washington.
67. 2. Why is Ms. Lilly moving?
A. She is getting married.
B. She is graduating.
C. Her mother passed away.
- to pass away = to die
D. She is starting a new internship.
Answer: B
Email: L.2-3: I am moving in to my parents' house in
Washington, and I decided to find a job there.
68. 3. What position is Ms. Lilly interested in?
A. Intern
B. Administrator
C. Attorney
D. Receptionist
Answer: D
Email: L.1: I have heard that you have a job opening
for a receptionist in Washington.
69. 4. Which of the following is NOT the duties of a
receptionist?
A. Sending fax transmissions
B. Answering multi-line phones
C. Supervising investigations
D. Greeting clients
Answer: C
Press release: L.2-3: Qualified applicants will be
required
+ to answer multi-line phones B
+ greet clients D
+ send and receive fax transmissions A
70. 5. What is not a method of contacting JH Law Firm?
A. E-mail
B. Telephone
C. Fax
D. In person (trực tiếp)
Answer: C
Press release:
+ L.8: Please submit resume and salary expectations
to david@jhlaw.com. A
+ 250 S. 3rd Street, Suite 107
Washington, DC D
+ 20009 (202) 344-0000 B
72. Questions 6-10 (letter) (p.63)
crew n đội làm việc
catastrophe n thảm họa
professionalism n sự chuyên nghiệp
renovation n sự cải tạo
responsiveness n sự trả lời
seriously adv một cách nghiêm túc
considerable adj đáng kể / lớn
designate v dành riêng
cause v gây ra
discomfort n sự không thoải mái
premises n mặt bằng kinh doanh
productivity n năng suất
minimize v giảm thiểu
allow v cho phép
be astonished adj ngạc nhiên
break n nghỉ giải lao
confirm v xác nhận
73. Questions 6-10 (letter) (p.63)
allow v cho phép
be astonished adj ngạc nhiên
break n nghỉ giải lao
catastrophe n thảm họa
cause v gây ra
confirm v xác nhận
considerable adj đáng kể
crew n đội làm việc
crucial adj quan trọng
damage n sự thiệt hại
designate v dành riêng
discomfort n sự không thoải mái
end n sự kết thúc
entire = whole adj toàn bộ
74. express v diễn đạt
garbage n rác
huge = big adj to lớn
immediate adj ngay lập tức
in summary = in general: nói chung; nhìn chung
instead of thay vì
issue n vấn đề
lack n thiếu hụt
periods of time n giai đoạn; thời gian
precious adj quí giá
quality n chất lượng
75. realize v nhận ra
sign n dấu hiệu
stage n giai đoạn
supervision n sự giám sát
to date cho tới bây giờ
unattended adj không được quan tâm đến
warn v cảnh báo
waste removal n xử lý chất thải
76. Questions 6-10 (email)
alongside = together with prep cùng với
apology n lời xin lỗi
assigned crew n đội nhân công được phân công
be unable to v không thể
convince v thuyết phục
due to = because of do bởi
emergency n khẩn cấp
endure v chịu đựng
entirely adv toàn bộ
excuse n sự biện hộ; lời bào chữa
extenuating circumstance (n): tình thế chẳng đặng đừng
hard cost n chi phí cứng
77. labor n nhân công
normally = usually adv thông thường
personal commitment n sự cam kết của riêng cá
nhân tôi
properly adv đàng hoàng
proposal n lời đề nghị
reliable adj đáng tin cậy
reputation n danh tiếng
retrieve v truy xuất
senior supervisor n người quản lý cấp cao
sincere = deep adj chân thành
source n nguồn
subcontract v thuê thầu phụ
waive v từ bỏ; không nhận (ntb)
78. 6. What is the main purpose of the letter?
A. To complain about the progress of the work
B. To terminate a work contract
C. To warn of some dangers in the work area
D. To request reimbursement for some damages
Answer: B
Letter: L.4: …. and put a stop to the project to
minimize the damage that it has since caused.
79. 7. Which of the following is NOT a complaint made by
Mr. Martin?
A. Workers didn't show up to work on time.
B. The crew did not clean after themselves.
C. Workers slacked off too much.
- To slack off: lười biếng; uể oải
D. The crew didn't offer to work overtime.
Answer: D
Letter:
L.6: Firstly, the crew showed little professionalism by
being late in meeting their starting times … A
L.6: .. Took a long break during crucial stages, C
L.8: … and considerable garbage was left in areas
that were not designated for waste removal. B
80. 8. What does Mr. Warner offer to do?
A. Replace the work crew
B. Provide a discount on labor costs
C. Forgo all the fees other than the material cost
To forgo: không nhận được; không có được
D. Meet with Mr. Martin to listen to his proposal
Answer: C
Email, L.11: Our labor and other fees will be waived
entirely.
81. 9. What can be inferred about Warner Associates
Incorporated?
- to infer: suy luận
A. The company has a history of performing bad
work.
B. Mr. Warner has a habit of giving excuses for
everything.
C. Some of the senior managers are unreliable.
D. The company cares about what others think.
Answer: D
Email, L.8-9: I am shocked and severely sorry for the
troubles this has caused, and to the reputation of my
company.
82. 10. Why will Mr. Warner call the client?
A. To try to convince Mr. Martin to sign the agreement
B. To discuss further about the details of the contract
C. To demand payment for the work they have done to
date
D. To see if he can convince Mr. Martin to allow the
crew back on the site
Answer: D
Email, L.14 - 15: I will give you a call in the morning
hopefully to be able to discuss this proposal with you
and to convince you to allow us to finish this project.
