1. STEPHEN JOHN BAILEY
Senior Operations Leader
Inspiring Operational Excellence around the Globe
Generates year-over-year growth for world-leader Research In Motion (RIM).
Secures $10 billion annual revenue through market strategy and governance models.
Reduces costs and adds stakeholder value through system and process performance.
Galvanises cross-functional teams inspiring action to achieve operational excellence.
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Kitchener, ON CANADA  C: +1 519 572 2834  E: sjbailey@rogers.com  LI: http://www.linkedin.com/in/stephenjohnbailey.com

2. STEPHEN JOHN BAILEY
Operations Leadership Competencies
Growing Revenue through Strategic and Tactical Planning
Achieving Savings by Improving System and Process Performance
Maximizing ROI in the Deployment of Operational Assets
Attaining Excellence through Sound Business Governance Plans
Inspiring Action through Partnerships that Span Cultures
Inspiring Operational Excellence around the Globe

3. Global Career with RIM
Progressive leadership career with Research In Motion, cultivating global partnerships with
colleagues and customers which span cultures. Inspiring solutions to operational challenges
and opportunities to attain monumental results.
Vice President, Business Operations Western Hemisphere
Vice President, Business Operations South America, Mexico, and the Caribbean
Senior Director, Business Governance South America, Mexico and Caribbean
Director, Global Demand Management America, Asia-Pacific, and Europe
Business Director, Orange Business Unit Europe
Commercial Manager, Orange Business Unit Europe
Technical Account Manager United Kingdom
Inspiring Operational Excellence around the Globe

4. Operational Leadership in Action
Revenue in Billions
5
2.5
0
FY 2010 FY 2011 FY 2012
 Secured one quarter of RIM’s total annual revenue.
 Inspired action in 50 direct, and 500 indirect reports.
 Achieved cost savings of $480M USD.
 Improved forecast accuracy by 30%.
Inspiring Operational Excellence around the Globe

5. Global Operational Results
Opened 13 European
Secured sales contract worth $2.5M, opening countries, building a subscriber base
UK Police Services to BlackBerry market. of half a million from zero.
Led North and South
American operations
generating $10 billion in Managed implementation of IT
revenue. infrastructure in Asia-
Pacific, Africa, North America, and
Realigned demand the UK.
Doubled revenue, reaching $5 billion
management, securing $480 million
USD in Latin America.
of savings in two years across global
operations.
Inspiring Operational Excellence around the Globe

6. Global Business Governance
Q2 | 2011
North American
Q1 | 2012
operations introduces
Asia Pacific introduces
Governance model.
Q1 | 2012 governance model.
Africa, Middle East and
Europe adopt model.
Q1 | 2010 Developed Latin American
Latin America rolls out Business Governance
business model. model, doubling
revenue, contribution
margin, and net activations.
Inspiring Operational Excellence around the Globe

7. STEPHEN JOHN BAILEY
Thank you for taking your time to view my
presentation.
I welcome the opportunity to explore all
that I can do for your organization. Please
call, email, or connect with me via
LinkedIn at your convenience.
Warm regards,
Stephen John Bailey
Kitchener, ON CANADA  C: +1 519 572 2834  E: sjbailey@rogers.com  LI: http://www.linkedin.com/in/stephenjohnbailey.com