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CONSUMER
BEHAVIOUR:
RENAULT
KWID
“If I have seen further, it is by
standing on the shoulders of giants
Let’s go back little in time
Once upon a time there was a little bug
They asked if it would ever Die?
The Little Bug Proved them All Wrong
All We’re saying is…..
History Repeats Itself
1. About
the Kwid Let’s Talk A Bit
About the little
car that could
RENAULT KWID
▸ Renault Kwid is an entry-level crossover produced by the
French car manufacturer Renault, initially intended for the
Indian market According to Renault, the interior was "inspired
by a nest" and has a 3-seat front and 2-seat rear arrangement.
VARIANTS
Renault Kwid Standard
Renault Kwid RXE
Renault Kwid RXL
Renault Kwid RXT
Key Features KWID
(Petrol)
Price 2-4 lkhs
Mileage 22.89-25.17kmpl
BHP 53.3bhp
Performance
Top Speed 135kmps
Acceleration 16sec
Engine Disp 799cc
Capacity
Seating/Doors 5
Length 3679
Width 1579
TECHNICAL FEATURES
2.
UNDERSTANDING
COMPETITION
75,956
Total Sales Since July 2015
Major Competition in ENTRY LEVEL SEGMENT
Expert Opinions
3.
CUSTOMER
JOURNEY
Let’s move
ahead with the
first set of
slides
BRAND REFLECTION: VIA ADVERTISING ( REFLECTION)
Need is
triggered
Information
Search
Decision
Making
The Last
Mile
Switch
▸ Income high, market sluggish, penetration low.
▸ Word of Mouth, online searches, word-of-mouth(online)
▸ Top Searches
▸ Major Decision Makers
▸ Variant, brand, Fuel Type, Budget, Colour
CAR BUYING JOURNEY
Source: Neilson
4. SOME ANALYTICS
Let’s Have A Look At The Consumer From A Statistical
Point Of View
20-25 25-35 25-55 <20 and >55
Age Profile
1.5 -5 Lakhs 5 -10 lkhs 10- 30 lkhs >30 lks
Income Profile
3.6
24
36
362 -5 Lakhs
5 -10 Lakhs
7-10 Lakhs
>10 Lakhs
Spending Intent
Type of Car preferred
Name you trust!
Parameter Maruti Hyundai Tata Renault Nisaan
Score 179 162 128 143 137
Perception
Brand
Attitude towards Brand
Parameter Maruti Hyundai Tata Renault Nisaan
Score 140 179 97 139 134
Renaults’ brand perception has also risen taking into consideration the release of
Renault Kwid and the aggressive advertisement and promotional campaign
Key Desirable Attributes
Parameter Fuel
Efficiency
Exteriors Interiors Power &
Performance
Comfort Reliability Tech
Innovation
Score 165 180 174 183 197 185 166
Frequent long travel
Status Symbol
Survey boring
Daily Commute
Universal Buying Requirement
38%
17%
10%
15%
12%
8%
Internet
Friends and Family
Specialist Magazines
TV shows dedicated to cars
Salesperson
Advertising
Information Source
5.
Recommendations
USING INSIGHTS TO EXPLAIN COMPLEX MIX
YOUNG
BUYERS
INTERNET
MARKETING
5 LAKHS
SWEET SPOT
LONG
COMMUTE
01
INTRODUCING
A
SMART
SWITCH
MODE IN KWID TO
GIVE MORE CHOICE
OF PERFORMANCE
AND ECONOMY
ECONOMY SPORTSWITCH!
02
MORE SEATING COMFORT03
Place your screenshot here
ONLINE ADVERTISING
▸ You Tube mid-video
advertisements
▸Twitter Influencer Outreach
▸Facebook Flashcard Ads
04
ALL INDIA ROAD SIDE
ASSISTANCE AND
SUPPORT
BY RENAULT ITSELF
05
NEXT STEP
THANKS!
Any questions?

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