how to become a goof conversationalist

1. “The Art of Conversation”
Presented to Miss Uzma Qazi
Group Members;
› Ariba Usman
› Avaz Sadruddin
›Bakhtawar Shaikh

2. COMMUNICATION IS A
UNIVERSAL
HUMAN TRAIT.

3. What is Communication ?
The imparting or
exchanging of information
by speaking, writing or
using some other
medium.

4. What are skills ?
A developed talent or ability
in person are called his skills.

5. Communication skill
The way to express feelings in a
better and effective way so that
everybody is able to understand.

6. PROCESS OF COMMUNICATION

7. THE THREE COMPONENTS
OF COMMUNICATION
i. Verbal messages
ii. Nonverbal messages
iii. Paraverbal messages

8. Verbal Communication
Verbal communication is
communication that uses
words, either written or
spoken.

9. NON VERBAL
Communication
Art of communicating
successfully only by
gestures & or facial
expressions & body
language.

11. Para verbal
communication
Paraverbal communication refers to
the messages that we transmit
through the tone, pitch, and pacing of
our voices.

13. 4
1 23
56
“Six Examples of
Ineffective
Communication
Errors”

14. 2 3
4 5 6
“Ineffective Communication”
Show
Enthusiasm

15. 3
4 5 6
“Ineffective Communication”
1
Avoid
Fidgeting

17. 4 5 6
“Ineffective Communication”
1 2 Get to
the Point

18. 5 6
“Ineffective Communication”
1 2 3Who’s the message,
You or PowerPoint?

19. 6
“Ineffective Communication”
1 2 3
4
Words that
Create
distractions

20. 5
“Ineffective Communication”
1 2 3
4
Who are
you talking
to?

21. Common mistakes in
communication
Nervousness
Repetition
Laughter
Clapping
Outspokenness
Children
Humility
Flattery
Speaking too fast
Mumbling
Personal matters
Temper
Taking too long
 Failing to ask for clarification
 Assuming the listener/audience “Gets it.”
 Listen First, Speak Second
 Being dull and monotonous
 Saying too much
 Making assumptions
 We don’t tailor our message to the recipient.


22. IN THE LIGHT OF
QURAN AND AHADEES

23. Ten Quranic Commandments
1.“Speak kindly.” (Quran, 2:83)
2.“Speak the Truth.” (Quran, 3:17)
3.“Speak justice.” (Quran, 6:152)
4.“Speak graciously.” (Quran, 17:23)
5.“Speak fairly.” (Quran, 17:28)
6.“Speak politely.” (Quran, 17:53)
7.“Speak no lie.” (Quran, 22:30)
8.“Speak gently.” (Quran, 20:44)
9.“Speak not in vain.” (Quran, 23:3)
10.“Speak straight.” (Quran, 33:70)

24. MISCHIEFS OF TONGUE
Aimless conversation
Immoral conversation
Mendaciousness
Vulgarity
Humor
Ridicule
Letting out others secrets

25. CONVERSATION CARRIES YOU
TO THE DESTINATION
WHEN A VEHICLE IS IN USE, YOU TAKE CARE
OF THINGS LIKE THE FUEL, OIL, WATER IN THE
RADIATOR, GEAR, BRAKES, STEERING AND SO
ON. SIMILARLY WHILE YOU ARE ABOUT TO
DISCUSS AN ISSUE WITH SOMEONE, YOU
MUST GRAST OVER THE SUBJECT SO THAT
YOU MIGHT BE IN POSITION TO TURN TO
YOUR DESIRED DIRECTION..

26. THINGS THAT
CARRIES YOU TO
THE RIGHT
DESTINATION

27. BODY LANgUAGE
Positive facial expression and
appropriate movements of your hands,
shoulders and other body parts.
Changing your postures, standing up, or
sitting down may also help you in making
point.
Continuous and intermittent eye contact.

28. Speaking with your hand on shoulders of
the listener would also convey different
message.
Nodding your head in agreement and
disagreement also affects the impact of
conversation
Your appearance like hairstyle, shave,
dress, even shoes means a lot.

30. PERSONAL ATTRIBUTES OF A
SUCCESSFUL CONVERSATIONALIST

31. To BE SUCCESSFUL
CONVERSATIONALIST ONE MUST
POSSESS THE FOLLOWING
ATTRIBUTES
Clarity of speech
Correct pronunciation
Appropriate accent
Sincerity
Ability to control tension

32. FORCEFUL SPEECH

33. YOU CAN MAKE YOUR SPEECH
FORCEFUL BY TAKING CARE OF
FOLLOWING POINTS
Sequences of Words and
Sentences
Pitch and inflection of voice
Appropriate choice of words
and phrases
Pace and pauses

35. ‘to butter someone up’
‘MaKhan LaGana’

36. COMMUNICATION
IN BUSINESS

37. 4 Communication Skills
Needed As a Business
Owner
1- Clarity
2- Empathy
3- Enthusiasm
4- Negotiation

38. 1- Clarity
The best product in the world won't sell if you
can't clearly and concisely explain what it is.
Keep your messaging simple,
straightforward and focused.

39. Empathy is understanding another person's
situation and relating to his emotions.
Persuading others, understand and
address what is most important to them.
2- Empathy

40. 3- enthusiasm
Intense and eager enjoyment, interest in your work.
Make your target audience realize that you love what
you're doing.
Smile, nod, make eye contact, invite interaction and
maintain a friendly tone.

41. 4- negotiation
A discussion intended to produce an agreement.
A good communicator must not only be a competent
leader but good in teamwork,
as teamwork needs communication.

43. HOW TO BECOME
POPULAR

44. YOU CAN GAIN POPULARITY
BY
Responding promptly
Communicating in a Pleasant
environment
Adopting a unique style
Speaking with confidence
Resolving issues

45. Taking interest in others
Having a friendly attitude
Paying compliments
Communicating with prudence
Avoiding emotions
Speaking politely and modestly

46. THE ART OF CONVERSATION
IN BRIEF
1. Don’t talk too long without pausing for a
reaction. More than a minute is usually too
long..
2. Never contradict or flatly disagree with the other
person. It’s an implied insult.
3. Don’t be too forceful or emphatic in stating your
opinions until you learn the other person’s attitude.

47. Communicatioin Chart
Verbal (words only)
Para-Verbal (tone of voice,
inflection)
Non-Verbal
“The total impact of a message is about 7% verbal (words only) 38%
vocal (including tone of voice, inflection) and 55% non-verbal.”
~Albert Mehrabian~

48. IN THE END

49. ;[