1. NAME : C.SEETHAVALLI
COURSE : Computer Science and Engineering
MOBILE NO : 9791220643
E-Mail : seethavalli7@gmai.com
OBJECTIVE:
To Utilize the opportunity of Working with the reputed and Progressive Organization where I
can perform my professional skill and Strength in conjunction with the company Goal and
objectives and face new challenges.
PROFESSIONAL EXPERIENCE:
Working as Process Advisor in Complaint Management Team(PPI) at Barclays Shared Service
Chennai from July 2014 to Till Date
PROJECT DETAILS #1:
 Well-versed in Complaints Handling and Query on Loan and Mortgage,
Analysing Data with Internal System and Make Decision for customer needs.
 Wide Knowledge in Insurance that held along with Bank Products such as Loan
and Mortgage.
 Analysing the complaint and Decision at Right Time
 In Depth Knowledge in Loan Ledgers.
 Having Knowledge on KYC which Orient With Process
 An Ambitious and Confident Individual, with drive to achieve and excel on given
targets.
 Having Knowledge on MS Excel Operations.
KEY RESPONSIBILITIES:
 Accrediated 2nd Generation Process which I Handle for Floor Support.
 Working for Team Quality to achive normal BAU.
 Support for Accreditation for New Batch
ACHEIVEMENTS :
 Done a Project based on MS EXCEL to Eroticate Letter Errors and Got Award for
Best Idea.
 Appreciate for continues Achievements of Quality and Target.

2. PROJECT DETAIL #2:
Designation: Process Advisor (LEVEL B2 – UAT TESTER)
Organisation: Barclays Shared Services, Chennai
Period: June 2015-Present
Assisted with user-acceptance testing and defect tracking for new software releases.
Offered full-time UAT position for 6 months.
HIGHLIGHTS:
 High level of functional, analytical and technical skills
 Strong understanding of UAT testing methodologies and practice
 Good review of requirements and development of test plans
 Collaborates well with business analysts for testing procedures
 Excellent documentation of testing and issues to ensure high-quality final
products
 Excellent test execution and validation of testing results
 Extensive knowledge of real-world application needs
 Detail-oriented and focused
EDUCATIONAL QUALIFICATION:
 Completed B.E (CSE) in Srinivasa Institute of Engineering and Technology
during 2009-2013 with 7.4 CGPA.
 Completed HSC in The Holy Cross Matriculation Higher Secondary School
during 2008-2009 with 62.08%.
 Completed SSLC in The St. Johns Matriculation School during 2008-2007 with
72.85%.
AREA OF INTEREST:
 HTML, C# ,Javascirpt
 MySQL
CO-CURRICULAR ACTIVITIES
 I am Oracle Java Trained Professional.
 NIIT Certified in Java , J2EE Courses
 Good Fundamentals in C++ Languages

3. PERSONAL DETAILS:
FATHER NAME : Mr.S.Chelliah
MOTHER NAME : Mrs. C.Lakshmi
DATE OF BIRTH : 07-09-1991
GENDER : Female
PERMANENT ADDRESS : C126 3rd Cross Street, Kurinji Nagar,
Ramapuram, Chennai-600089
LANGUAGES KNOWN : English, Tamil

DECLARATION
I hereby declare that the above furnished information is true to the best of my knowledge
and belief.
PLACE:
DATE: (C.SEETHAVALLI)