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Presented at UX Brighton February Triple Bill - 12/02/19
Original URL: https://uxbrighton.org.uk/February-triple-bill/
We will consider the journey of a patient having elective surgery: from time spent on the waiting list, then the operation, followed by recovery at home. The patient, let’s call them Val, has their own personal health data and information gathered from their smartwatch and smartphone which they are willing to share for a limited time. There are some in the national context who believe this personal health data is valuable and would like to make it available to healthcare professionals, but where might provisioning access to patient data and information add value to service delivery? This talk portrays a generative approach to answering this question with a few UX research titbits along the way. The talk is based on an MSc dissertation at the University of Brighton; supported by fieldwork in a healthcare setting.