2. A bit about me…
#heartwired www.heartwiredtech.com WordCamp Rochester 2018 #wcroc @heartwiredtech
Been in the “IT”
industry for almost
(gulp) 3 decades
Started blogging on
WordPress in 2008,
started working with
WordPress as a
designer.
2015 Went on first of
several Mission Trips,
felt like I needed to do
more.
2016 – started a
boutique web design
agency, HeartWired
Technical Solutions.
Current – serve clients
that are nonprofits
and small business
where design turns
into real change
locally and globally.
4. Nonprofits needs
are different
• Invest in a CMS (i.e. WordPress)
• 42% of all nonprofit websites are
on WordPress
• The WordPress trademark and the
WordPress.org domain is owned
by the WordPress foundation, a
non-profit 501(c)(3) organization,
whose sole purpose is to ensure
that WordPress is freely available,
maintained, and developed.
(Source: WPBeginner.com)
#heartwired www.heartwiredtech.com WordCamp Rochester 2018 #wcroc @heartwiredtech
5. Recommended Plugins and other items
Security
Jetpack
Akismet
SSL
Donation Options
Give
WooCommerce
Charitable
Paypal
Optins
Privy
OptinMonster
Bloom
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
6. Tell Their Story
• Animals
• Orphans
• Human Trafficking
• Environmental
• Religious
• Arts and Education
• Healthcare
• Global Injustices
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
8. Colors matter in
design
So many colors to choose from
but what does that mean?
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
9. Psychology of colors can cost dollars
Up to 90% of first impressions of products can be based on color alone.
Colors matter So does gender appeal
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
10. Know your
audience as you
design
Many times your client ‘thinks’
they know their donors.
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
11. How would you get to
know your audience?
• 1.
• 2.
• 3.
• 4.
• 5.
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
12. Why they don’t donate
• Solicitation is infrequent
• They don’t see how it will make
a difference.
• They never feel wanted or
needed.
• They receive no direct
personalized appeal.
• They gave an unacknowledged
gift in the past.
• They were not asked to give.
• The timing wasn’t right.
• The organization’s mission
wasn’t compelling.
13. Optimizing the design
• Every nonprofit is different and so are their donors.
• Color
• Theme
• SEO (Search Engine Optimization)
• Mission ready
• Get Social
• Content …content … content …
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
14. Storytelling
• Content is King or Queen all
depending
• Stories sell and donors give
• The more you share the more
they will give.
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
16. Do’s
• Easy to use Navigation
• Use Pictures
• Speed Matters
• Clear CTA
• Keep it Simple
• Secure it!
• Mobilize!
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
17. Don’ts
• Hide the Donate button
• Self Play Audio or Video
• Bury your story
• Forget to ask … again
• Be scared to ask
• Use big picture files
• Beg
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
18. A/B Testing – Increase
Conversions
• Long Form vs. Short Form (Increase 155%)
• Making fields in Optin optional (Increase 275%)
• Reduction of Eye Friction (Increase 135%)
• Less Steps through the process (Increase 166%)
• Adding simple CTA button upfront (Increase
246%)
Reference: MecLabs: Research-based Lead Gen Swipe File
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
19. Analytics and more
• Google Analytics
• Heat Mapping –
Crazy Egg
• Email Marketing
• Funnels
• Lead pages for Lead
Generation
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
20. Your clients are
the nonprofit
Not your agency!
1. Have a plan
2. Set expectations
3. Charge them!
4. Have a Heart
Nonprofit work is not free work!
#heartwired www.heartwiredtech.com WordCamp Rochester
2018 #wcroc @heartwiredtech
21. Final Thoughts
#heartwired www.heartwiredtech.com WordCamp Rochester 2018 #wcroc @heartwiredtech
Use a simple website builder (Divi, Elementor, Beaver, soon to use Gutenburg)
Have a strong visual identity (Logos, pictures, charts)
Optimize your web design for mobile devices.
Prioritize your online donation forms.
Build loyalty content that makes donors donate.
Make user engagement a priority.