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Dr No and Mr Right - Dov Tsal

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AGILE GURUGRAM 2017 | Day 2 | Talk | 11:30 - 12:15

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Dr No and Mr Right - Dov Tsal

  1. 1. AGILE GURUGRAM 2017 @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com Dov Tsal Dr. NO & Mr. Right Agile Transformation coach, Krungthai AXA, Bangkok
  2. 2. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comTwo super-powers: Imagine: • You could say NO to anything ! • You could be Right all the time, ...and prove it !! How invincible would you be ?
  3. 3. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com Dr No. (the why…) The story of Thai... (or the 120% solution) The Say NO to Deliver More mystery...
  4. 4. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com For you, more: • Impact • Reliability • Control • Home-time • Happiness For “them” more: • Predictability • Trust • Productivity And less: • Waste • Panic Dr No. ...the WIIFMs (*) (*) WIIFM: What’s In It For Me
  5. 5. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com OK… But HOW?
  6. 6. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com • Don’t Panic!!! • Explain the Why • Wait before “Yes” • Demand Details • Propose Simplifications • Be Clear • Offer Alternatives (...How to) Say “NO!” .... DPEWDSCA is not a good acronym… :(
  7. 7. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comPractice time... Shake (not stir) a mental cube (1..6) .
  8. 8. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comBoss: Demand a report for tomorrow morning! Because (choose one): 1.Your boss asked you 2.You need it in a week (but playing it safe) 3.You need the bottom line rough estimate 4.You want to ‘torture’ your employee 5.You need it in case your boss will ask for it. 6.Choose your own reason
  9. 9. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comEmployee Say No! Because: (choose one) 1. You have tons of work to finish for tomorrow 2. You don’t think it is urgent 3. You think it will never be read 4. You want to get out early today 5. It is not your role to do it 6. You hate your boss & want to make her mad
  10. 10. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comBeing mr. (& mrs.) Right What can you be sure of? (*) (*) Besides the love of Carry Bradshaw & mr. Right, that is….
  11. 11. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comTo be Right Simply... Be an expert of what you talk about! Are you an expert of anything? A world expert?? The world #1 expert???
  12. 12. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comYour domain of expertise Yes, you have one! You are the #1 world expert of ... You!
  13. 13. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comTry this… (just for a week) If you start any statement with • In my opinion... • The way I see it... • I think that... • If I understand correctly... How can you be wrong?
  14. 14. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com Hearing & rephrasing all implict ⇒ Plus Saying an explicit ⇒ • In my opinion ... • The way I see it ... • I think that ... • If I understand ... Avoid & resolve conflicts by... (Just for a week…)
  15. 15. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comPractice Time! ² Story point estimation Important ⇐ ⇒ Waste of time
  16. 16. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com I just had to show this...
  17. 17. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.comNow what? Practice, practice, Practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice, practice and practice.
  18. 18. @ Agile Network India , All Rights Reserved. www.agilenetworkindia.com Bibliography, Q&A and a Thank-you medium.com/agile-stuff: • Say NO now (ask me how...) • Stop being wrong now! (ask me how…) Questions? Thank you!

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