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Panel Session 9:
Digital Innovations and Scaling
Moderator: Martin Bratschi, PhD
Key considerations for Digital Innovations and Scaling:
Digitization: Not Optional
• ICT is a must for contemporary CRVS systems
• Possible risks (e.g. data security) must be mitigated
Key considerations for Digital Innovations and Scaling:
Digitization: Use Scalable and
Sustainable Solutions
• Should not lead to barriers
to access
• Should be fit-for-purpose
(e.g. role for paper)
Key considerations for Digital Innovations and Scaling:
Digitization: an Occasion for Overall
System Improvement
• Should not just digitize existing system with any or all of its flaws
• Need to involve all stakeholders
• Should be combined with other system improvement tools
– legal review, business process analysis, international best practice –
“[Digitized] CRVS processes are re-defined processes that respond
directly to the weaknesses identified in the [current processes]. The
[digitized] processes should simplify and streamline existing processes
i.e. [….] improving service provision to citizens.” (Digitization Guide Book)
Questions
• How do you manage various levels of
innovation and digitization (e.g. acceptance
by the communities and policy makers)?
• What lessons have you learned regarding the
scaling and sustaining of digital innovations?
• Have digitization activities led to system
improvements beyond the digital solutions
themselves?
Panelists:
• Murodillo Latifov (Tajikistan)
• Jane Thomason (Abt, Austarlia)
• Claudine Henry-Anguna (Ministry of Justice,
Cook Islands)
• Dakota Gruener (ID2020, USA)

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Digital innovations and scaling

  • 1. Panel Session 9: Digital Innovations and Scaling Moderator: Martin Bratschi, PhD
  • 2. Key considerations for Digital Innovations and Scaling: Digitization: Not Optional • ICT is a must for contemporary CRVS systems • Possible risks (e.g. data security) must be mitigated
  • 3. Key considerations for Digital Innovations and Scaling: Digitization: Use Scalable and Sustainable Solutions • Should not lead to barriers to access • Should be fit-for-purpose (e.g. role for paper)
  • 4. Key considerations for Digital Innovations and Scaling: Digitization: an Occasion for Overall System Improvement • Should not just digitize existing system with any or all of its flaws • Need to involve all stakeholders • Should be combined with other system improvement tools – legal review, business process analysis, international best practice – “[Digitized] CRVS processes are re-defined processes that respond directly to the weaknesses identified in the [current processes]. The [digitized] processes should simplify and streamline existing processes i.e. [….] improving service provision to citizens.” (Digitization Guide Book)
  • 5. Questions • How do you manage various levels of innovation and digitization (e.g. acceptance by the communities and policy makers)? • What lessons have you learned regarding the scaling and sustaining of digital innovations? • Have digitization activities led to system improvements beyond the digital solutions themselves?
  • 6. Panelists: • Murodillo Latifov (Tajikistan) • Jane Thomason (Abt, Austarlia) • Claudine Henry-Anguna (Ministry of Justice, Cook Islands) • Dakota Gruener (ID2020, USA)