Watch the full livestream here: https://www.lucidchart.com/pages/webinars/on-demand/lucidchart-for-operations The world of operations revolves around processes—you need to know them like the back of your hand. Join Angie Mecham for this free livestream to learn how Lucidchart can simplify the documentation and improvement of all your processes.

1. Lucidchart for Operations:
Project Managers and Process Engineers
Accelerate understanding,
improvement, and innovation.

2. Webinar Agenda
Case studies + Practical application:
●Gloo - Defining workflows
●Delta - Achieving alignment
●Yoder Lumber - Lean
manufacturing + risk management

3. How
defines workflows

4. The Challenge: Defining Workflows
● Handoffs are unclear
● Lack of procedures
● Lack of accountability
● Stakeholders need an easy overview

5. Daniel Proudfoot
Project Manager
“I have to basically tell people there's a more
efficient way to do their jobs, which is a tough
conversation to have. Everyone needs to know
exactly what happens before they get a project
passed to them and what happens after they
get it. Dealing with confusion on that level is
just a huge time suck.”

6. The Lucidchart Difference
● Clarity on roles and
responsibilities
● Increase in efficiency
● Workflow simplification and
automation
● Streamlined on-boarding

7. Daniel Proudfoot
Project Manager
“When you can show people a graphic of how
everything should be done and at what time
things should be popping off to be most
strategic, it is a huge relief to people. That
visual representation has cleared up so much
for my team.”

8. How
achieves alignment on
processes

9. The Challenge: Achieving Alignment
● Current processes unknown and/or
unenforced
● Lack of accountability measures
● Lack of transparency
● No accessible single source of truth

10. Steve Groff
Process Engineer
“We have millions and millions and millions of
dollars of aircraft parts sitting around, and then
we can’t find probably 20% of them because
we’re not following processes that were once in
place.”

11. The Lucidchart Difference
● Time and money savings
● Continuous improvement with
adaptable processes
● Quick implementation of new
processes
● Facilitated buy-in

12. Steve Groff
Process Engineer
“Getting people to understand a process just by
looking at a diagram rather than searching
through written-out instructions has saved us
hundreds, thousands, tens of thousands,
hundreds of thousands of dollars. For me,
Lucidchart is just invaluable.”

13. How
makes lean manufacturing
processes accessible

14. The Challenge: Lean manufacturing
● Implement a new Six Sigma program
● Keep production aligned with
business strategy
● Anticipate and quickly respond to
changing customer needs
● Mitigate process risk

15. Tony Yoder
Chief Production Officer
“We’ve got a lean Six Sigma program, and my
job is to keep the upper-level strategy in motion
in our actual production. Sometimes, it’s
difficult to really be able to quickly respond to
customer needs. It shouldn’t necessarily just be
responding, but actually being proactive with
your customers.”

16. The Lucidchart Difference
● Communicate lean processes
with clarity
● Continuous improvement with
adaptable processes
● Accelerated reaction to
manage risks on the floor

17. Tony Yoder
Chief Production Officer
“Visualizing lean processes is really nice to be
able to do because it clarifies abstract ideas and
helps people see what a process actually
entails. All our processes, inputs, decisions, and
things like that go into a Lucidchart, breaking
processes down to where people's
responsibilities start and stop.”

18. Thank you for your time!
Q&A