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Promoting Child Welfare
- 1. Department of Human Resources Online Directives Information System Index: MAN3030 Effective: 1/1/2003 Review: 1/1/2005 SUBJECT: Promotion and Protection of the Welfare of Children Table of Contents SECTION # TITLES Section I Introduction 2101.1 Purpose of Child Protective Services 2101.2 Legal Basis 2101.3 Statement of Good Practice Principles 2101.4 Distinctive Characteristics 2101.5 Definitions Section II Juvenile Court - Placement Issues 2102.1 Court Intervention to Protect Children 2102.2 Permanency for Children 2102.3 Reasonable Efforts 2102.4 Reasonable Efforts - Documentation 2102.4a Diligent Search 2102.5 Authority to Remove a Child from the Parent/Legal Guardian 2102.6 Indian Child Welfare Act 2102.7 Juvenile Court Procedures 2102.8 Appointment of a Guardian ad Litem 2102.9 Deprivation Resulting From Substance Abuse 2102.10 Emergency Removal 2102.11 Other Removal Options 2102.12 Verbal Orders 2102.13 Family Assessment and 30-Day Case Plan 2102.14 Developing the 30-Day Case Plan 2102.15 Responsibility for Children in the Department’s Custody 2102.16 Family Visitation for Children in the Department’s Custody 2102.17 Keeping the Court Informed 2102.18 Taking a Case Back to Court 2102.19 Return of Custody to Parent 2102.20 Grounds for Termination of Parental Rights Section III Intake Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page i
- 2. 2103.1 Introduction 2103.2 Twenty-Four Hour Report and Response Capacity 2103.3 Public Awareness 2103.4 Receiving Reports 2103.5 Mandated Reporters 2103.6 Mandated Reporters Not Reporting 2103.7 Components of a Report 2103.8 Reports of Parental Alcohol and Other Substance Abuse 2103.9 Reports of Juvenile Substance Abuse 2103.10 Report Received of a Newborn in a Family with previous CPS History 2103.11 Reports of Cases of Suspected Statutory Rape 2103.12 Form 453 (Child Abuse/Neglect Intake Worksheet) 2103.13 CPS History 2103.14 Making an Intake Decision 2103.15 Response Time Calculation 2103.16 Immediate to 24-Hour Response Required 2103.17 Request for Immediate Short-Term Emergency Care 2103.18 Screened-Out Reports 2103.19 Report Received on An Active Case 2103.20 Referrals to Law Enforcement 2103.21 Child Protective Services Log 2103.22 CPS Across County Lines 2103.23 Form 590 (Internal Data System) 2103.24 Reporting Procedures Following Placement Activities 2103.25 Response to a Request to Evaluate a TANF Recipient Prior to a Second Sanction Appendix A Decision Trees Appendix B Substance Abuse and Child Maltreatment Section IV Investigation 2104.1 Introduction 2104.2 Time Frame 2104.3 Drug Exposed/Addicted Infants 2104.4 Lack of Supervision 2104.4a Child Taken into Custody by Physician 2104.4b “Safe Place for Newborns” Infant 2104.5 Requests for Immediate Short-Term Emergency Care 2104.6 Court-Ordered Supervision 2104.7 CPS Investigation of a TANF Recipient 2104.8 Special Investigations and Miscellaneous Requests 2104.9 Preparing for the Initial Interview 2104.10 Meeting Response Time 2104.10a Obtaining Offender and Conviction Data 2104.11 Contact With Children 2104.12 Initial Contact Made with Child Away From Home 2104.13 Initial Contact Made with Child in the Home 2104.14 Notifying Parent of Interview with Child Away from Home 2104.15 Confidentiality of Reporter Information 2104.16 Initial Interview with the Parent 2104.17 Safety Assessment (Form 455A) 2104.18 Safety Plan (Form 455B) 2104.19 Unsuccessful Attempted Contact 2104.20 Family Refuses to Cooperate Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page ii
- 3. 2104.21 Collateral Contacts - Gathering and Verifying All Available Evidence 2104.22 Investigative Conclusion (Form 454) 2104.23 Case Determination 2104.24 Closure of Case with Child Fatality 2104.25 Alcohol and Other Substance Abuse in Substantiated Investigations 2104.26 Drug Screens 2104.27 Risk Assessment Scale (Form 457) 2104.28 Failure to Meet 30-Day Time Frame for Completing an Investigation 2104.29 Client Notification 2104.30 Case Review Request 2104.31 Additional Reports 2104.32 Form 431 2104.33 Use of Relative, Neighbor or Other Individual as a Safety Resource 2104.34 Imminent Risk and Safety 2104.35 Response Overrides 2104.36 Contact for Cases Transferred for Ongoing Services 2104.37 Substantiated Cases and Community Resources 2104.38 Employment Services Responsibility at Investigation 2104.39 Investigation Documentation 2104.40 Family Moves During Investigation or Ongoing Services 2104.41 Family Moves to Unknown Location - Loss of Contact Appendix A Drug Screens Section V Case Management 2105.1 Introduction 2105.2 CPS Targeted Case Management Tearsheet 2105.3 Case Contact 2105.4 Face-to-Face Contacts 2105.5 Collaterals 2105.6 Strengths/Needs Assessment and Case Plan Preparation 2105.7 Strengths and Needs 2105.8 Form 458 (Strengths/Needs Assessment Scale) 2105.9 Case Plan - Initiation and Time Frame 2105.10 Form 387 (Social Services - Case Plan) Form 388 (Case Plan: Goals / Steps) Case Plan Development 2105.11 Joint CPS/TANF Cases 2105.12 Service Selection 2105.13 Service Provision 2105.14 Use of Drug Screens in Ongoing Case Management 2105.15 Relapse Issues in Substance Abuse Cases 2105.16 Purpose of Case Contacts 2105.17 Case Management Documentation 2105.18 Case Reassessment 2105.19 Collecting Information for Case Reassessment 2105.20 Case Closure Decision 2105.21 Case Closure Requirements 2105.22 Closure of Cases Active with TANF Section VI Special Investigations Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page iii
- 4. 2106.1 Introduction 2106.2 Assignment of an Investigator for a Special Investigation 2106.3 Responsibilities of the Resident County and Out-of-County Investigator in a Special Investigation 2106.4 Staff Notifications of Reports of Abuse and Neglect on a Child in the Legal Custody of DFCS/DHR 2106.5 Response Time Calculations for Reports of Abuse or Neglect on a Child in the Legal custody of DFCS/DHR 2106.6 Report of Abuse and Neglect in DFCS Homes - Introduction 2106.7 Intake Procedures for Reports of Abuse and Neglect in DFCS Homes 2106.8 Investigative Standards for CPS Investigations in DFCS Homes 2106.9 Documentation of CPS Investigations in DFCS Homes 2106.10 Required Staffings in CPS Investigations of DFCS Homes 2106.11 Administrative Review of CPS Investigations in DFCS Homes 2106.12 Policy Waiver Requests for DFCS Homes 2106.13 Release of Information in CPS Investigations of DFCS Homes 2106.14 Reports of Abuse and Neglect of Children in the Legal Custody of the DFCS Caregiver 2106.15 Reports of Abuse and Neglect in Private Agency Homes and State Operated Homes - Introduction 2106.16 Intake Procedures for Reports of Abuse and Neglect in Private Agency and State Operated Homes 2106.17 Investigative Standards for CPS Investigations in Private Agency and State Operated Homes 2106.18 Documentation of CPS Investigations in Private Agency and State Operated Homes 2106.19 Required Staffing in CPS Investigations in Private Agency and State Operated Homes 2106.20 Administrative Review of CPS Investigations in Private Agency and State Operated homes Approved for Children in the Legal Custody of DFCS/DHR 2106.21 Requests for Children in the Legal Custody of DFCS/DHR to Remain in a Private Agency/State Operated Home 2106.22 Release of Information in CPS Investigations of Private Agency and State Operated Homes 2106.23 Reports of Abuse and Neglect in Residential Facilities - Introduction 2106.24 Developing Procedures for CPS Investigations in Residential Facilities 2106.25 Intake Procedures for Reports of Abuse and Neglect in Residential Facilities 2106.26 Investigative Standards for CPS Investigations in Residential Facilities 2106.27 Documentation of CPS Investigations in Residential Facilities 2106.28 Release of Information in CPS Investigations of Residential Facilities Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page iv
- 5. 2106.29 Reports of Abuse and Neglect in Public and Private Non- Residential Schools - Introduction 2106.30 Intake Procedures for Reports of Abuse and Neglect in Public and Private Non-Residential Schools 2106.31 Investigative Standards for CPS Investigations in Public and Private Non-Residential Schools 2106.32 Documentation of CPS Investigations in Public and Private Non-Residential Schools 2106.33 Release of Information in CPS Investigations in Public and Private Non-Residential Schools 2106.34 Reports of Abuse and Neglect in Non-Residential Facilities - Introduction 2106.35 Intake Procedures for Reports of Abuse or Neglect in Non- Residential Facilities 2106.36 Investigative Standards for CPS Investigations in Non- Residential Facilities 2106.37 Documentation of CPS Investigations in Non-Residential Facilities 2106.38 Release of Information in CPS Investigations of Private Agency and State Operated Homes Appendix Appendix A Taylor v. Ledbetter, U.S. District Consent Decree Appendix B Special Investigations Cover Memorandum Appendix C Special Investigations Summary Report of a Home Approved for a Child in the Legal Custody of DFCS/DHR Appendix D Special Investigations Summary Report of a Facility Approved for a Child in the Legal Custody of DFCS/DHR Appendix E Facility/Agency Case Determination Letter Appendix F Use of Corporal Punishment in Schools Section VII Family Preservation 2107 Family Preservation Programs 2107.1 Early Intervention/Preventive Services 2107.2 Role of Early Intervention/Preventive Services 2107.3 Eligibility for Early Intervention/Preventive Services 2107.4 Early Intervention/Preventive Services Application and Record Maintenance 2107.5 Early Intervention Fees and Program Structure 2107.6 Services Reporting Requirements 2107.7 Contracting for Early Intervention Services 2107.8 Parent Aide Program 2107.9 Role of the Parent Aide 2107.10 Eligibility for Parent Aide Services 2107.11 Parent Aide Services Application and Record Maintenance 2107.12 Parent Aide Services: Fees and Program Structure 2107.13 Parent Aide Services Reporting Requirements 2107.14 Contracting for Parent Aide Services Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page v
- 6. 2107.15 Prevention of Unnecessary Placement Program (PUP) 2107.16 Eligibility for PUP Services 2107.17 Financial Need/Family Contribution 2107.18 PUP Services Application and Record Maintenance 2107.19 Determining Funding Approval Amounts 2107.20 PUP Program: Approved Services 2107.21 Verification of PUP Expenditures 2107.22 PUP as Part of the Case Plan 2107.23 Documentation of Changing PUP Needs 2107.24 PUP Between Counties 2107.25 PUP Reporting Requirements 2107.26 Homestead Program 2107.27 Eligibility for Homestead Services 2107.28 Homestead Services Application and Record Maintenance 2107.29 Homestead Services: Fees and Program Structure 2107.30 Homestead Services Reporting Requirements 2107.31 Contracting for Homestead Services 2107.32 Homestead Provider Qualification Guidelines Appendix A Determination of PUP Authorization Amount 75% Per Diem Cost Chart Appendix B Social Services MOU Annex B: Early Intervention/PUP/Parent Aide/Homestead Monthly Report Section VIII Administrative Case Review 2108.1 Introduction 2108.2 Reporting a Child Death or Serious Injury 2108.3 Investigations of Child Deaths and Serious Injuries of Children in DFCS Legal Custody 2108.4 Case Record Management 2108.5 State Office Internal Review Process 2108.6 Supplemental Reports 2108.7 Administrative Review of CPS Investigations in Homes Approved for Children in Legal Custody of DFCS 2108.8 Administrative Review of CPS Special Investigations by the Social Services Section Director 2108.9 Child Fatality Review Appendix A Concurrence Letter Section IX Information Management 2109.1 Contact With the Media 2109.2 Confidentiality 2109.3 Information Subject to Open Records Act 2109.4 Requests to Inspect Records 2109.5 Release of Information to Parents 2109.6 Subpoenas for Depositions and Case Records 2109.7 Responsibility for Case Confidentiality in Court Testimony 2109.8 Request for Assistance from DFCS Legal Officer 2109.9 Report to the Missing Children Bulletin 2109.10 Contact with Board Members Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page vi
- 7. 2109.11 Contact with Legislators and County Officials Appendix A Information Which May be Maintained in Case Records Section X Forms BACK TO POL 3030 BACK TO INDEX Social Services Manual Child Protective Chapter 2100, Table of Contents May 2002 Page vii