This is a 3-hour workshop that I give to language program administrators, ESL program directors, literacy program managers and others working in the field of languages and literacy. If you're interested in this professional development workshop, contact me at saraheaton2001@yahoo.ca or www.eatonintl.com. Past participant evaluations of this workshop include these comments: "Sarah, you are an excellent instructor." "An excellent workshop. Time well spent. Thank you!" "Great! Love the informality, combined with organization."