Big 5 Safari Destinations experts covering from the basic bush camp safari experience to the luxury and up-market safari lodge. www.safaridestinations.co.za

1. If you had
all the money & time
in the world
what would you do?

2. 90% will say
Travel
/
Go on Holiday

3. Where
would
you go?

4. What is your budget?
How old are your kids?

5. But it’s not just families….
It’s Golfers
Honeymooners
Sport supporters
Teenagers
Baby Boomers
Business people

6. Who would you trust
with your
accommodation & travel
arrangements?

7. So?
What is more effective?
Because you experienced the service, A good friend
referred you to SD, you realize you will actually save money,
You know that Safari Destinations does not add to the cost
of your trip & you understand the value our experience adds.

9. - We make use of registered & experienced tour guides
- Close working relationships with our suppliers of lodges, hotels, activities….
- We’ve hand-picked almost every establishment…experienced & tested them myself.
- Offer various types of activities and places of interest…from….
climbing Kilimanjaro, kayaking, culture, historical, adventure, cycling, extreme
- Assist with excellent maps & directions.
- Available during your travels should you experience problems such as
Flight delays, natural disasters, unpredicted circumstances …..

10. Booking procedure – 20 steps
1 Client contact us with a request for accommodation/travel
2 We check what their expectations are
Budget, Where, Dates/duration, Type of accommodation, type of activities, what they want to experience
Have they done something similar before, Are there children with them, ages of children,
Will they self-drive, or fly, rent a car
3 With answers to these we start checking availability, getting quotations together
4 Compile a quotation for different establishments and packages
5 Email the list of options to the client, but at the same time make provisional bookings to secure availability
6 Client send us a short list
7 We then assist them making a decision out of the short listed options - providing more information
8 Client decide which option they would take
9 We invoice
10 Client pay a deposit (always – secure – client feel comfortable/ lodge comfortable)

11. 11 We pay the deposit over to the lodge
12 Lodge confirm with us
13 We confirm with the client
14 We go back and cancel all the provisional reservations not needed
15 4 to 6 weeks prior to travel we collect balance payment and pay over to Lodge.
16 Lodge confirm final payment received.
17 We prepare final confirmation vouchers, include additional driving instructions, packing lists,
recommend vaccinations and medical precautions where necessary
18 Communicate client’s requirements to the lodge
19 24 hours prior to departure
Where flights are part of the booking we would electronically check clients in if they require this
We re-confirm with the lodge, car hire, flight times
Make sure the lodge took notice of special occasions such as a birthday
20 On day of arrival we will phone out-front and make sure the lodge is ready for your arrival.
Phone again to make sure you’ve arrived safely. Do this following your itinerary. We might phone you
but usually don’t want to bother clients traveling. But if you are late we will make sure if you are ok.

13. You should have booked with Safari Destinations
We offer hand-picked accommodation and stayed at most of them.
You will not end up here….