Presentatie Adecco Group Nederland

1. Corporate presentation Adecco Group March 2011

3. Our vision

5. Our global reach

6. Our global reach We help over 700,000 people find work every day through our network of more than 32,000 full-time employees and over 5,500 offices in over 60 countries and territories. The Adecco Group is the world’s leading provider of HR solutions. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement. Adecco Group operates in over 60 countries and territories worldwide

7. Our strategy

8. Adecco Group strategy Overview of staffing and other HR-related services market For more information: www.adecco.com/AboutAdecco

9. Adecco Group strategy Our twofold approach to the market

10. Our business

18. Our corporate social responsibility

19. Adecco corporate social responsibility Prioritising activities For more information: www.adecco.com/Corporate social responsibility Society Clients & shareholders Employees Stakeholders Global Programmes Excellence Excellence Awards Skills Win4Youth Integration IOC/IPC Athlete Career Programme

20. Our results

21. Q4 2010 results summary 1) Adjusted is a non US GAAP measure excluding in Q4 2009, for better comparison, the French business tax of EUR 15 million in costs of services and EUR 1 million in SG&A as those business tax components are shown as income tax as of 2010. It also excludes in Q4 2009 the positive impact on gross profit of EUR 14 million due to favorable developments in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as well as the negative impact on SG&A of EUR 30 million associated with restructuring costs. 2) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures. 3) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets. Reported Adjusted 1) organic 2)

22. Revenues and EBITA by geography Q4 2010 vs. Q4 2009 1) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures. 2) EBITA is a non US GAAP measure and refers to operating income before amortisation of intangible assets. Revenues in percent

23. FY 2010 results summary Reported Adjusted 1) organic 2) 1) Adjusted is a non US GAAP measure excluding in FY 2009 , for better comparison, the French business tax of EUR 60 million in costs of services and EUR 4 million in SG&A as those business tax components are shown as income tax as of 2010. It also excludes in FY 2009 the positive impact on gross profit of EUR 25 million due to favorable developments in France resulting in the reassessment of existing accruals and the negative impact of EUR 7 million on gross profit due to a sales tax accrual in the UK related to prior years, as well as the negative impact on SG&A of EUR 121 million associated with restructuring costs. 2) Organic growth is a non US GAAP measure and excludes the impact of currency, acquisitions and divestures. 3) EBITA is a non US GAAP measure and refers to operating income before amortisation and impairment of goodwill and intangible assets.

24. Revenue development by business lines FY 2010 vs. FY 2009 1) Breakdown of revenues is based on dedicated branches. The 2010 information includes certain changes in the allocation of branches to business lines. The 2009 information has been restated to conform to the current year presentation.

25. Our future perspective

26. Our future perspective Global trends 1. Regulation 2. Flexibility imperative 3. Job creation Adecco Group 1. Productivity and flexibility 2. Talent shortage 3. Changing labour force 1. Demographics 2. Skills mismatch 3. Lifestyle changes 1. Job search engines 2. e-intermediaries 3. eLearning Governments Companies Technology People

27. Thank you