The Surrey Sports Park is a £35 million sports facility owned by the University of Surrey that includes an indoor and outdoor athletic facilities. When choosing a vending partner, Surrey Sports Park selected LTT Vending based on a recommendation from Surrey University. LTT provides branded machines stocked with Lucozade sports drinks tailored to athletes. Sales have increased month over month as the right products appeal to park users. The account manager from LTT provides reliable service such that any machine issues are addressed within hours.
1. Case study LT T V E N D I N G G R O U P
refreshingpeople
Surrey Sports Park
Surrey Sports Park Education - Case Study - www.lttvending.co.uk
2. Case study LT T V E N D I N G G R O U P
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“a world class venue”
BaCkground
This £35m sports centre opened its doors April 2010 after a two-year
construction project. Owned by the University of Surrey, it was designed for use
by students, local residents, and high performance athletic teams.
Its facilities include a 50m swimming pool, three sports arenas, 10 grass and
three artificial pitches, eight tennis courts and a 60m sprint track. Designed as a
world glass venue to put Surrey on the global stage.
“No expense has been spared
with the Surrey Sports Park
- we have bought in the best
equipment we can from around
the world.”
Jason Harborow, Chief executive
Surrey Sports Park Education - Case Study - www.lttvending.co.uk
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Surrey Sports Park - August 2010
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“LTT came highly recommended”
THE rESuLTS
“When Surrey Sports were looking for a vending partner we called upon our
neighbours and partners Surrey University for a recommendation. Without
hesitation they proposed LTT Vending and to this date we have not been
disappointed,” said Emily Wise, Commercial Executive at Surrey Sports Park.
“Machines are branded with Surrey Sports Park logo driving the brand forward.”
“One of the most successful aspects of the arrangement is LTT’s wonderful
relationship with Lucozade and our ability to work closely with both parties
to ensure our guests, members, staff and students receive the best possible
service from our vending operation”
This premium sports centre requires refreshments appealing to athletes, the
Lucozade Sport range provide nutrition supplements designed to improve
mental and physical performance.
A Lucozade nutritionist visited the site to teach the staff about the benefits of
the products.
Providing the right products for this site has paid off - the average product
retailing at £1.50 has not dissuaded the consumer with sales increasing month
on month proving athletes take their nutrition very series.
Surrey Sports Park Education - Case Study - www.lttvending.co.uk
4. Case study LT T V E N D I N G G R O U P
Surrey Sports Park - August 2010
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The Service
Our account manager has been extremely professional, helpful and efficient
since the day we met and remains one of the most reliable supplier contacts we
maintain here at Surrey Sports Park.”
“A prime example of this would be that if a machine does happen to be empty
or faulty, one phone call will see it being remedied in a matter of hours, if not
minutes!” said Emily.
“one phone call will see it
being remedied”
Emily Wise, Commercial Executive at Surrey Sport Park
Surrey Sports Park Education - Case Study - www.lttvending.co.uk