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10	
  steps	
  to	
  fight	
  	
  
crisis	
  fa1gue	
  	
  in	
  your	
  	
  
team	
  
(naar	
  Shawn	
  Murphy)	
  




                                             LEADERSHIP MADE SIMPLE
10	
  steps	
  to	
  fight	
  crisis	
  fa1gue	
  in	
  your	
  team	
  
 1  Recognize	
  the	
  signals	
  
                    	
  Lowe	
  engagement	
  levels,	
  low	
  energy	
  	
  level,	
  increased	
  absenteism,	
  slow	
  decision	
  making,	
  lack	
  of	
  emo1ons	
  as	
  well	
  as	
  an	
  
                        overload	
  of	
  emo1ons,	
  less	
  spirit	
  in	
  the	
  team	
  
 2  Talk	
  about	
  it	
  
                    	
  If	
  you	
  are	
  a	
  senior	
  manager,	
  talk	
  with	
  your	
  colleagues	
  about	
  your	
  findings.	
  	
  Put	
  it	
  on	
  the	
  agenda	
  of	
  your	
  management	
  
                        mee1ng	
  and	
  put	
  the	
  topic	
  in	
  the	
  spotlight	
  of	
  your	
  leaders.	
  Convince	
  your	
  colleagues	
  that	
  it’s	
  important	
  to	
  take	
  ac1on.	
  
 3  Clarity	
  
                    	
  Review	
  your	
  2012	
  plan	
  and	
  lower	
  the	
  tension	
  between	
  what	
  must	
  be	
  done	
  and	
  what	
  can	
  be	
  done.	
  Give	
  the	
  team	
  some	
  
                        breathing	
  space	
  where	
  and	
  when	
  this	
  is	
  possible.	
  
 4  Involve	
  the	
  Board	
  
                    	
  The	
  board	
  members	
  can	
  be	
  of	
  a	
  tremendous	
  influence	
  on	
  the	
  targets	
  and	
  the	
  1ming	
  of	
  the	
  running	
  projects.	
  Share	
  with	
  
                        them	
  the	
  impact	
  the	
  crisis	
  fa1gue	
  is	
  having	
  on	
  your	
  people.	
  	
  
 5  Support	
  the	
  middle	
  management	
  
                    	
  Usually,	
  this	
  level	
  in	
  the	
  organiza1on	
  carries	
  the	
  load	
  of	
  all	
  the	
  changes.	
  They	
  some1mes	
  feel	
  stuck	
  between	
  the	
  top	
  and	
  
                     their	
  team	
  members.	
  Build	
  a	
  solid	
  plan	
  to	
  help	
  middle	
  management	
  and	
  take	
  some	
  workload	
  from	
  their	
  plate	
  wherever	
  this	
  
                     is	
  possible.	
  
 6  Check	
  with	
  the	
  vision	
  
        	
  These	
  1mes	
  dont	
  call	
  for	
  trowing	
  the	
  vision	
  away.	
  On	
  the	
  contrary,	
  check	
  all	
  tasks	
  and	
  ac1vi1es	
  with	
  the	
  essence	
  of	
  your	
  
                     vision.	
  If	
  they	
  are	
  not	
  compa1ble,	
  stop	
  doing	
  these	
  tasks.	
  If	
  they	
  are	
  compa1ble,	
  reevaluate	
  their	
  priori1es.	
  
            .	
  
 7  Communicate	
  oVen	
  
       	
  We	
  oVen	
  tend	
  to	
  communicate	
  less	
  in	
  difficult	
  1mes.	
  In	
  order	
  to	
  fight	
  the	
  crisis	
  fa1gue	
  in	
  the	
  team,	
  we	
  need	
  to	
  communicate	
  
                     oVen	
  and	
  proac1vely.	
  Organise	
  short	
  mee1ngs	
  to	
  see	
  how	
  they	
  are	
  coping	
  and	
  discover	
  new	
  ways	
  to	
  learn	
  from	
  the	
  difficult	
  
                     period.	
  




                                                                                                                                                  LEADERSHIP MADE SIMPLE
10	
  steps	
  to	
  fight	
  crisis	
  fa1gue	
  in	
  your	
  team	
  
 8 	
  Adapt	
  quickly	
  
             	
  Adapt	
  your	
  “an1-­‐stress-­‐fa1gue-­‐plan”	
  wherever	
  and	
  whenever	
  necessary.	
  Make	
  the	
  adjustments	
  public,	
  good	
  and	
  bad.	
  Keep	
  
                 going.	
  
 9 	
  Be	
  the	
  example	
  and	
  limit	
  your	
  1me	
  in	
  mee1ngs	
  
             	
  Aren’t	
  we	
  all	
  a	
  lible	
  bit	
  too	
  obsessed	
  by	
  mee1ngs?	
  Be	
  a	
  role	
  model	
  and	
  limit	
  your	
  mee1ngs	
  as	
  much	
  as	
  possible.	
  S1ck	
  to	
  the	
  
                 priori1es	
  and	
  send	
  this	
  signal	
  to	
  all	
  employees.	
  
 10 	
  Recognise	
  your	
  handicap	
  	
  
             	
  As	
  a	
  leader,	
  we	
  all	
  have	
  a	
  drive.	
  An	
  internal	
  drive	
  that	
  makes	
  us	
  do	
  what	
  we	
  do	
  and	
  that	
  leads	
  us	
  to	
  the	
  right	
  results.	
  Tough	
  
                 1mes	
  have	
  a	
  tendancy	
  to	
  overdo;	
  we	
  use	
  to	
  much	
  of	
  our	
  natural	
  strenght	
  and	
  are	
  con1nuously	
  driving	
  ,	
  pushing,…	
  Dont	
  give	
  
                 up	
  this	
  quality,	
  but	
  use	
  it	
  mindfully.	
  Know	
  when	
  to	
  drive	
  and	
  know	
  when	
  to	
  pub.	
  A	
  golfer,	
  who	
  just	
  had	
  a	
  couple	
  of	
  bad	
  
                 holes,	
  will	
  not	
  help	
  his	
  game	
  if	
  he	
  decides	
  to	
  use	
  his	
  driver	
  the	
  next	
  strokes,	
  will	
  he?	
  




                                                                                                                                                     LEADERSHIP MADE SIMPLE

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10 Steps to Fight Team Crisis Fatigue

  • 1. 10  steps  to  fight     crisis  fa1gue    in  your     team   (naar  Shawn  Murphy)   LEADERSHIP MADE SIMPLE
  • 2. 10  steps  to  fight  crisis  fa1gue  in  your  team   1  Recognize  the  signals    Lowe  engagement  levels,  low  energy    level,  increased  absenteism,  slow  decision  making,  lack  of  emo1ons  as  well  as  an   overload  of  emo1ons,  less  spirit  in  the  team   2  Talk  about  it    If  you  are  a  senior  manager,  talk  with  your  colleagues  about  your  findings.    Put  it  on  the  agenda  of  your  management   mee1ng  and  put  the  topic  in  the  spotlight  of  your  leaders.  Convince  your  colleagues  that  it’s  important  to  take  ac1on.   3  Clarity    Review  your  2012  plan  and  lower  the  tension  between  what  must  be  done  and  what  can  be  done.  Give  the  team  some   breathing  space  where  and  when  this  is  possible.   4  Involve  the  Board    The  board  members  can  be  of  a  tremendous  influence  on  the  targets  and  the  1ming  of  the  running  projects.  Share  with   them  the  impact  the  crisis  fa1gue  is  having  on  your  people.     5  Support  the  middle  management    Usually,  this  level  in  the  organiza1on  carries  the  load  of  all  the  changes.  They  some1mes  feel  stuck  between  the  top  and   their  team  members.  Build  a  solid  plan  to  help  middle  management  and  take  some  workload  from  their  plate  wherever  this   is  possible.   6  Check  with  the  vision    These  1mes  dont  call  for  trowing  the  vision  away.  On  the  contrary,  check  all  tasks  and  ac1vi1es  with  the  essence  of  your   vision.  If  they  are  not  compa1ble,  stop  doing  these  tasks.  If  they  are  compa1ble,  reevaluate  their  priori1es.   .   7  Communicate  oVen    We  oVen  tend  to  communicate  less  in  difficult  1mes.  In  order  to  fight  the  crisis  fa1gue  in  the  team,  we  need  to  communicate   oVen  and  proac1vely.  Organise  short  mee1ngs  to  see  how  they  are  coping  and  discover  new  ways  to  learn  from  the  difficult   period.   LEADERSHIP MADE SIMPLE
  • 3. 10  steps  to  fight  crisis  fa1gue  in  your  team   8  Adapt  quickly    Adapt  your  “an1-­‐stress-­‐fa1gue-­‐plan”  wherever  and  whenever  necessary.  Make  the  adjustments  public,  good  and  bad.  Keep   going.   9  Be  the  example  and  limit  your  1me  in  mee1ngs    Aren’t  we  all  a  lible  bit  too  obsessed  by  mee1ngs?  Be  a  role  model  and  limit  your  mee1ngs  as  much  as  possible.  S1ck  to  the   priori1es  and  send  this  signal  to  all  employees.   10  Recognise  your  handicap      As  a  leader,  we  all  have  a  drive.  An  internal  drive  that  makes  us  do  what  we  do  and  that  leads  us  to  the  right  results.  Tough   1mes  have  a  tendancy  to  overdo;  we  use  to  much  of  our  natural  strenght  and  are  con1nuously  driving  ,  pushing,…  Dont  give   up  this  quality,  but  use  it  mindfully.  Know  when  to  drive  and  know  when  to  pub.  A  golfer,  who  just  had  a  couple  of  bad   holes,  will  not  help  his  game  if  he  decides  to  use  his  driver  the  next  strokes,  will  he?   LEADERSHIP MADE SIMPLE