1. FOCUS® Support Services
At Tech Systems we realize that a security management system is only as good as the
company that provides it. The entire Tech Systems’ team is dedicated to providing our
clients with support services that set the standards by which other integrators are measured.
Tech Systems’ FOCUS®
Support Services provides 24-hours-a-day, 7-days-a-week
unconditional support; a level of accessibility unsurpassed in the security industry. When
you have a problem, Tech Systems guarantees on-site response in less than 8 hours and
100% functionality upon completion of the call or we’ll pay you!
Additional benefits may include but are not limited to:
 System Software Upgrades
 Buyer Protection Policy
 Maintenance Inspections
 System Rebates
 Web Based Project and Service Database Management
 Unlimited Operator Training
Our goal is to develop a long-term relationship with all clients. Participating clients will
receive increased levels of benefits as their system and relationship with Tech Systems
grows.
FOCUS®
Support Services is our commitment to your organization. At Tech Systems we
know it takes more than just providing state-of-the-art equipment. It requires attention,
responsiveness, and exceptional customer service. It requires FOCUS®
.
Tech Systems, Inc.
3400 Corporate Way
Suite F
Duluth, GA 30096
Telephone: (770-495-8700
Fax: 770-495-1882
www.techsystemsinc.com