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Athina Fragkouli!
Governance documents!
      Corporate governance!


    Maintain a good registry!


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Athina Fragkouli, 4 April 2011!         2!
Governance Documents I!
          Corporate Governance!


             Articles of          •  Scope!
            Association!          •  Structure!

      Standard Service
                                  •  Services to members!
         Agreement!

  End User Assignment
                      •  Services to non-members!
      Agreement!


   Arbitration procedure! •  Disputes resolution!



Athina Fragkouli, 4 April 2011!                             3!
Governance documents!
      Corporate governance!


    Maintain a good registry!


   Secure maintenance of information!




Athina Fragkouli, 4 April 2011!         4!
Governance Documents II!
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Athina Fragkouli, 4 April 2011!   5!
Governance Documents II!
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•    Closure and deregistration!




 Athina Fragkouli, 4 April 2011!   6!
Governance Documents II!
     Maintain a good registry!

•    Closure and deregistration!
•    Transfer of resources and name
     changes!




 Athina Fragkouli, 4 April 2011!      7!
Governance Documents II!
     Maintain a good registry!

•    Closure and deregistration!
•    Transfer of resources and name
     change!
•    Due diligence !




 Athina Fragkouli, 4 April 2011!      8!
Governance Documents II!
     Maintain a good registry!

•    Closure and deregistration!
•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaint handling!




 Athina Fragkouli, 4 April 2011!      9!
Governance Documents II!
     Maintain a good registry!

•    Closure and deregistration!
•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit activity!




 Athina Fragkouli, 4 April 2011!      10!
Governance Documents II!
     Maintain a good registry!

•    Closure and deregistration!
•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit activity!




 Athina Fragkouli, 4 April 2011!      11!
Governance documents!
      Corporate governance!


    Maintain a good registry!


   Secure maintenance of information!




Athina Fragkouli, 4 April 2011!         12!
Governance Documents III!
     Maintain a good registry!                       Secure maintenance of information!

•    Closure and deregistration!
     –    Contractual relationships management (eg
          End Users/sponsoring LIRs)!

•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit!




 Athina Fragkouli, 4 April 2011!                                                     13!
Governance Documents III!
     Maintain a good registry!                       Secure maintenance of information!

•    Closure and deregistration!                     •    Privacy statement !
     –    Contractual relationships management (eg
          End Users/sponsoring LIRs)!

•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit!




 Athina Fragkouli, 4 April 2011!                                                     14!
Governance Documents III!
     Maintain a good registry!                       Secure maintenance of information!

•    Closure and deregistration!                     •    Privacy statement!
     –    Contractual relationships management (eg   •    Confidentiality !
          End Users/sponsoring LIRs)!

•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit!




 Athina Fragkouli, 4 April 2011!                                                     15!
Governance Documents III!
     Maintain a good registry!                       Secure maintenance of information!

•    Closure and deregistration!                     •    Privacy statement!
     –    Contractual relationships management (eg   •    Confidentiality!
          End Users/sponsoring LIRs)!
                                                     •    Information Security !
•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit!




 Athina Fragkouli, 4 April 2011!                                                     16!
Governance Documents III!
     Maintain a good registry!                       Secure maintenance of information!

•    Closure and deregistration!                     •    Privacy statement!
     –    Contractual relationships management (eg   •    Confidentiality!
          End Users/sponsoring LIRs)!
                                                     •    Information Security!
•    Transfer of resources and name
     change!
•    Due diligence !
•    Abuse complaints handling!
•    Audit!




 Athina Fragkouli, 4 April 2011!                                                     17!
Governance documents!
      Corporate governance!


    Maintain a good registry!


   Secure maintenance of information!




Athina Fragkouli, 4 April 2011!         18!
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RIPE NCC Governance Documents

  • 2. Governance documents! Corporate governance! Maintain a good registry! Secure maintenance of information! Athina Fragkouli, 4 April 2011! 2!
  • 3. Governance Documents I! Corporate Governance! Articles of •  Scope! Association! •  Structure! Standard Service •  Services to members! Agreement! End User Assignment •  Services to non-members! Agreement! Arbitration procedure! •  Disputes resolution! Athina Fragkouli, 4 April 2011! 3!
  • 4. Governance documents! Corporate governance! Maintain a good registry! Secure maintenance of information! Athina Fragkouli, 4 April 2011! 4!
  • 5. Governance Documents II! Maintain a good registry! Athina Fragkouli, 4 April 2011! 5!
  • 6. Governance Documents II! Maintain a good registry! •  Closure and deregistration! Athina Fragkouli, 4 April 2011! 6!
  • 7. Governance Documents II! Maintain a good registry! •  Closure and deregistration! •  Transfer of resources and name changes! Athina Fragkouli, 4 April 2011! 7!
  • 8. Governance Documents II! Maintain a good registry! •  Closure and deregistration! •  Transfer of resources and name change! •  Due diligence ! Athina Fragkouli, 4 April 2011! 8!
  • 9. Governance Documents II! Maintain a good registry! •  Closure and deregistration! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaint handling! Athina Fragkouli, 4 April 2011! 9!
  • 10. Governance Documents II! Maintain a good registry! •  Closure and deregistration! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit activity! Athina Fragkouli, 4 April 2011! 10!
  • 11. Governance Documents II! Maintain a good registry! •  Closure and deregistration! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit activity! Athina Fragkouli, 4 April 2011! 11!
  • 12. Governance documents! Corporate governance! Maintain a good registry! Secure maintenance of information! Athina Fragkouli, 4 April 2011! 12!
  • 13. Governance Documents III! Maintain a good registry! Secure maintenance of information! •  Closure and deregistration! –  Contractual relationships management (eg End Users/sponsoring LIRs)! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit! Athina Fragkouli, 4 April 2011! 13!
  • 14. Governance Documents III! Maintain a good registry! Secure maintenance of information! •  Closure and deregistration! •  Privacy statement ! –  Contractual relationships management (eg End Users/sponsoring LIRs)! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit! Athina Fragkouli, 4 April 2011! 14!
  • 15. Governance Documents III! Maintain a good registry! Secure maintenance of information! •  Closure and deregistration! •  Privacy statement! –  Contractual relationships management (eg •  Confidentiality ! End Users/sponsoring LIRs)! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit! Athina Fragkouli, 4 April 2011! 15!
  • 16. Governance Documents III! Maintain a good registry! Secure maintenance of information! •  Closure and deregistration! •  Privacy statement! –  Contractual relationships management (eg •  Confidentiality! End Users/sponsoring LIRs)! •  Information Security ! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit! Athina Fragkouli, 4 April 2011! 16!
  • 17. Governance Documents III! Maintain a good registry! Secure maintenance of information! •  Closure and deregistration! •  Privacy statement! –  Contractual relationships management (eg •  Confidentiality! End Users/sponsoring LIRs)! •  Information Security! •  Transfer of resources and name change! •  Due diligence ! •  Abuse complaints handling! •  Audit! Athina Fragkouli, 4 April 2011! 17!
  • 18. Governance documents! Corporate governance! Maintain a good registry! Secure maintenance of information! Athina Fragkouli, 4 April 2011! 18!