The Wi-Fi connection is one of the most common issues that Security camera users face. And there are a few ways that we can check and find the causes for why the Ring camera is not connecting to Wi-Fi. If you need help troubleshooting the Ring camera not connecting to the wifi issue, contact our support team. Our Ring Camera Experts are available at toll-free +1-888-937-0088 to Resolve All Your Issues Regarding Your Ring Smart Devices Such As Security Cameras, doorbells, Base Stations, and Smart Hubs. Contact us at our toll-free number +1-888-937-0088.

1. 1

2. There could be several reasons why your Ring
camera is not connecting to your Wi-Fi. Here are
some troubleshooting steps you can try:
1. CHECK YOUR WI-FI NETWORK
2. CHECK CAMERA PLACEMENT AND DISTANCE
3. RESTART YOUR RING CAMERA AND ROUTER
4. CHECK WI-FI NETWORK SETTINGS
5. VERIFY WI-FI CREDENTIALS
6. RESET THE RING CAMERA
7. CONTACT OUR RING SUPPORT TEAM (+1-888-937-0088 )
2

3. Check your Wi-Fi
network
Ensure that your Wi-Fi network is working properly and that
other devices can connect to it without any issues. If other
devices are also having trouble connecting, there may be
an issue with your Wi-Fi router or internet service provider. In
that case, contact your ISP for assistance.
3

4. Check camera
placement and
distance
If your Ring camera is too far from your Wi-Fi router, it may
have trouble establishing a stable connection. Try moving
the camera closer to the router to see if that resolves the
issue. Additionally, avoid placing the camera near objects
that could interfere with the Wi-Fi signal, such as thick walls,
large metal objects, or other electronic devices.
4

5. Restart your Ring
camera and route
Sometimes, a simple restart can fix connectivity issues.
Power off your Ring camera and unplug your Wi-Fi router for
about 30 seconds. Then, plug them back in and wait for
them to fully boot up. Once they're back online, try
reconnecting the camera to your Wi-Fi network.
5

6. Check Wi-Fi
network settings
Ensure that your Wi-Fi network is operating on a compatible
frequency (2.4 GHz or 5 GHz) with your Ring camera. Some
Ring camera models only support 2.4 GHz networks, so if
you have a dual-band router, make sure you're connecting
to the correct network. You can check your router settings
or consult the camera's user manual for specific
requirements.
6

7. Verify Wi-Fi
credentials
Double-check the Wi-Fi network name (SSID) and password
you entered during the setup process. Ensure that you're
entering the correct credentials, including any uppercase
or lowercase letters, special characters, and spaces. It's
easy to make a typo, so be thorough when entering the
details.
7

8. Reset the Ring
camera
If none of the above steps work, you can try resetting your
Ring camera to its factory settings. Refer to the camera's
user manual for instructions on how to perform a reset.
Afterward, set up the camera again as if it were brand new
and try connecting it to your Wi-Fi network
8

9. Contact Our Ring
support team at
+1-888-937-0088
If you need help troubleshooting the Ring camera not
connecting to the wifi issue, contact our support team. Our
Ring Camera Experts are available at toll-free +1-888-937-
0088 to Resolve All Your Issues Regarding Your Ring Smart
Devices Such As Security Cameras, doorbells, Base Stations,
and Smart Hubs. Contact us at our toll-free number +1-888-
937-0088.
9

10.  The Wi-Fi connection is one of the
most common issues that Security
camera users face. And there are a
few ways that we can check and
find the causes for why the Ring
camera is not connecting to Wi-Fi. If
you need help troubleshooting the
Ring camera not connecting to the
wifi issue, contact our support
team. Our Ring Camera Experts are
available at toll-free +1-888-937-
0088 to Resolve All Your Issues
Regarding Your Ring Smart Devices
Such As Security Cameras,
doorbells, Base Stations, and Smart
Hubs. Contact us at our toll-free
number +1-888-937-0088.
10