Case Study Sync IT

1. www.syncit.ie
Cloud
Adoption
Client:
Viking Splash Tours
Viking Splash Tours is one
of Ireland’s premium tour
companies. Combining
authentic World War II
amphibious vehicles with an
imaginative Viking-themed
tour, the Viking Splash
experience is unrivalled in
Dublin City.
Sync IT is the virtual IT department for
SMEs that will improve your business
outcomes using cloud technology.
Business Challenge:
In order to make for a fun experience every time, the team at
Viking Splash understand that they need to get as many
customers as possible on each trip.
As their ticketing platform is online they need a stable and
affordable IT platform, that can scale to meet demand during
peak times. However they do not have internal technology
expertise and like most small businesses they have tight budgets.
Our Solution:
Viking Splash Tours engaged Sync IT to propose an IT solution
that would meet their business needs now and in the future.
Our solution was to move their IT systems 100% to the cloud,
and have no data or IT systems internally. With the guidance
and assistance of Sync IT as their trusted IT partner, they now
operate their business using:
 Cloud-based phone system (VoIP).
 Ticket booking engine is web based, in the cloud.
 Email & internal document-sharing runs on the
Microsoft Office 365 platform.
 Dual internet connectivity.
While the majority of staff are office based, some key executives
work remotely. This new IT setup gives all staff access to their
productivity tools and business data and documents regardless
of their location.
Viking Splash Tours wanted to have a fixed monthly overhead
for all of their IT needs. This is now a reality for the company
with the added benefit of all updates and enhancements built-in
to the service. They are always up to date.
CaseStudy

2. www.syncit.ie
“Our new IT setup ticks all
the boxes in terms of better
workflows internally and the
assurance that there is a
back-up plan to keep things
live, in case of emergency.”
Fergal Rogers,
Director,
Viking Splash Tours.
For more
information, and
to request a
consultation,
please contact
Joe Molloy:
087 699 3126
joe@syncit.ie.
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As part of a business continuity and investment program for the
business, they needed to demonstrate that stability is built into
their systems. By having their business systems 100% in the
cloud this gives them this assurance. Should a “disaster” occur,
they can operate and have all data accessible within a predefined
period of time.
Business Benefits:
 Flexibility
By moving their IT infrastructure to the cloud, the team at
Viking Splash Tours can work from anywhere without
restrictions. This facilitates improved collaboration and
productivity, even when staff are not present in the office.
 Scalability
The IT environment can also grow as their business needs grow,
meaning the company only pays for what they use. In particular,
keeping the ticket portal live during times of peak demand is of
critical importance to their business.
 Cash Flow
As Viking Splash Tours now have a single predictable monthly
overhead, they can effectively plan their IT spend from month to
month.
 Business Continuity
In the event of a cyber-attack, or other adverse event, there is
built-in redundancy to ensure their IT platform, and their
business, remains in operation.