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Supply Chain Risk Management
August 15-16, 2013 1:00-6:00 PM
The Heritage Hotel, Manila

IMPACT MANAGEMENT SYSTEMS
EMAIL: CONSULTANT.DLS@GMAIL.COM
 Rey	
  M.	
  De	
  Vera,	
  DSM	
  
	
  Management	
  Consultant	
  	
  

	
  
Specialized	
  in	
  the	
  areas	
  of:	
  
Ø  	
  Supply	
  chain	
  management	
  and	
  audit	
  
Ø  	
  Fraud	
  detection	
  and	
  prevention	
  in	
  SCM	
  
Ø  Productivity	
  improvement	
  and	
  cost	
  effectiveness	
  
Ø  	
  Strategic	
  planning	
  and	
  leadership	
  development	
  
Ø  	
  Change	
  management	
  and	
  organization	
  development	
  
	
  
n 

n 
n 
n 
n 

Rey	
  had	
  worked	
  for	
  Shell	
  Chemical	
  Arabia,	
  the	
  Company	
  that	
  operates	
  from	
  
one	
  of	
  the	
  world’s	
  largest	
  and	
  most	
  competitive	
  petrochemical	
  complexes	
  in	
  
KSA.	
  
Dynetics	
  Semiconductor	
  Philippines	
  
Dubai	
  Aluminum	
  Compnay	
  Ltd.,	
  UAE	
  
Arinco-­‐Aramco’s	
  Oil	
  Projects,	
  KSA	
  
Halliburton	
  International-­‐K	
  B	
  R	
  	
  	
  
n 

Had worked as a management consultant for De La
Salle-College of Saint Benilde, Manila, Black & Decker
Philippines, and Daiichi Electronics Manufacturing
Corporation.

n 

Post Graduate Diploma in Supply Chain Management
from De La Salle-College of Saint Benilde, Manila.

n 

Post Graduate Diploma in Organization Development
from De La Salle-College of Saint Benilde, Manila.
BSBA-Management from University of the East,
Manila.

n 
Highlights Of Discussion :

n  Fraud

Prevention
n  Fraud Detection
n  Fraud Investigation
What Is Fraud ?
n  A;

Deceit, Trickery; specifically
intentional perversion of truth….
n  B: an act of deceiving or
misrepresenting
n  Synonym:

Deception.
n  Fraud cannot be by accident or
negligence.
n  Fraud

is an intentional deception
made for personal gain or to
damage another individual;
n  the related adjective is fraudulent !
What Is Corruption ?
Practice” means the
offering, giving, receiving or
soliciting, directly or indirectly, of
anything of value to influence
improperly the actions of another
party.

n  “Corrupt

n  Bribery

and Kickbacks
IMPACT MANAGEMENT SYSTEMS
What Is Collusive Practice ?
Practice” means an
arrangement
n  between two or more
parties designed to
achieve an improper
purpose, including
influencing improperly
the actions of another party.
n  “Collusive
Fraud Facts
n 

30% of all business failures are due to fraud.

n 

As much as 80% of fraud is never detected.

n 

Only 70.6% of fraud is ever reported.

n 

A survey of 1,246 people showed 1/3 had
attempted to commit fraud in the last 12
months.

n 

48% said the fraud was successful.
NTT Canada Government
$ 650 Billion Annual Losses
n  On

average 5% revenue

n  Fraud

losses by men are 2 times more
than women.

n  The

most costly losses are with
organizations less than 100 employees
Definition of Occupational Fraud
The use of one’s occupation for
personal enrichment through the
deliberate misuse or misapplication
of the employing organization’s
resources or assets.”
n “
n How

would you
know if there is
fraud in your
SCM ?

IMPACT MANAGEMENT SYSTEMS
High Risk Areas ?
n  Purchase

Order and Invoice Frauds
n  Picking and Packing Frauds
n  Return Frauds
n  Distribution and Shipping Frauds
n  Receiving Frauds
n  QA and Manufacturing Frauds
n  Inventory Frauds
SCM Code of Conduct…
n 

The application of Code of Conduct in our
organization is to end-users, requestors,
buyers, vendors, QC auditor, and ISO
Quality representatives.

n 

Vendor scorecards and metrics only work if
measured accurately.

n 

SPEAR Program works best

IMPACT MANAGEMENT SYSTEMS

15
Reduce Supply Chain Fraud by
Detecting it.
1.  Make an assessment of your supply
chain in whole or in part, to determine
the very best of your abilities.
2. Identify the areas of concern, and also
include based on the depth and breadth
of your investigation, solutions and
recommendations.
n  Detection

of supply chain fraud
relies on the ability to cross-check
distinct pieces of information

n  Fraud

can be perpetrated via various
collusion scenarios and along any
link in the internal and external
supply chain
n  Employees

can be forced into
perpetration frauds in order to keep
their jobs.
n  Management is the real guilty party not
the employees.
n  Failure to govern accordingly, the failure
to bring integrity into your company’s
supply chains will result in an
environment where frauds
is able to exist and even grow.
4 Elements in Fraud Schemes
1. The activity is clandestine.
2. The activity violates the perpetrator’s
fiduciary responsibility.
3. The activity serves to financially benefit
the perpetrator.
4. The activity costs the organization assets,
revenue or reserves.
Asset Misappropriations
n 

87.7% of all Asset Misappropriations
involve cash.

n 

Cash Receipts (33.1%)

n 

Cash Disbursements (86.3%)

n 

23.4% of all Asset Misappropriations
involve other assets like inventory,
information and securities
IMPACT MANAGEMENT SYSTEMS
4 ways a perpetrator can use his or her
influence to obtain undisclosed
personal benefits during a business
transaction:
n  Bribery
n  Illegal

gratuities
n  Extortion
n  Conflicts of interest
IMPACT MANAGEMENT SYSTEMS
The Cycle of SCM
Requisitioning

Issuance

Buying

Delivery &
Storage
‘Red Flag’ in SCM
n  Requisitioning
n  Purchasing
n  Receiving

& Inspection
n  Issuance & Delivery
n  Usage or Consumption
n  Replacement & Replenishment
n  Returns
IMPACT MANAGEMENT SYSTEMS
Why Products Move Out
n  Issuance
n  Transfer
n  Sales
n  Wrong

Specs from Vendor
n  Replacement
Breakdown of Corruption Schemes
CONFLICT OF INTEREST
BRIBERY

40.0%

EXTORTION

25.0%

ILLEGAL
GRATUITIES

25.0%

77.1%
Initial Detection of Occupational
Frauds
TIP

42.2%

CONTROLS

18.9%

ACCIDENT

16.7%

INTERNAL AUDIT

13.3%

EXTERNAL AUDIT 6.7%
POLICE

4.4%
NNT Canada Government
Gender of Perpetrators

71.1% MALE
National Institute of Justice May 5, 2006

28.9 %FEMALE
Anti-Fraud Tactics are used ?
65.2 %
50.6 %

50.6 %

49.4 %
21.3 %

External Internal Fraud
Audit
Audit
Training

Tip
Hotline

Surprise
Audit
CONTROL

CASES

PERCENTAGE %

External
Audit
Internal
Audit
Fraud
Training
Surprise
Audit
Tip Hotline

58

65.2 %

45

50.6 %

45

50.6%

44

49.4%

19

21.3

National Institute of Justice, USA
May 5, 2006
Investigating Fraud
n 
n 
n 
n 
n 
n 

Male	
  (61%)	
  
Accounting	
  (30.3%)	
  Manager	
  (41.2%)	
  
Been	
  with	
  the	
  company	
  for	
  over	
  10	
  years	
  (37.7%)	
  
Has	
  an	
  undergraduate	
  degree	
  (33.4%)	
  
Is	
  between	
  41	
  –	
  50	
  years	
  old	
  (34.6%)	
  
No	
  previous	
  criminal	
  record	
  (87.9%)	
  

National Institute of Justice , USA
The	
  Fraud	
  Triangle	
  	
  
n 
n 
n 

1.	
  Motive	
  –	
  most	
  often	
  financial	
  pressure	
  from	
  
gambling,	
  drug	
  use,	
  expensive	
  lifestyle.	
  
2.	
  Opportunity	
  –	
  weak	
  internal	
  controls	
  that	
  lead	
  to	
  a	
  
perceived	
  lower	
  potential	
  of	
  being	
  caught	
  
3.	
  Rationalization	
  –	
  believes	
  that	
  they	
  are	
  underpaid	
  
or	
  thinks	
  that	
  boss	
  is	
  also	
  stealing.	
  
The	
  Triangle	
  Of	
  Fraud	
  	
  
MOTIVE	
  

RATIONALIZATION	
  

OPPORTUNITY	
  
Profiling the Fraudster
n  Things

to look for:

n  New

fancy car
n  New fancy house
n  New fancy girlfriend or boyfriend
n  Expensive trips
n  Dramatic lifestyle changes
IMPACT MANAGEMENT SYSTEMS
n  This	
  environment	
  has	
  not	
  stopped	
  

	
  

the	
  fraudster;	
  rather,	
  he/she	
  has	
  
been	
  forced	
  to	
  change	
  tactics	
  and	
  
targets.	
  	
  

n  The	
  modern	
  “professional”	
  

fraudster	
  has	
  become	
  more	
  
sophisticated,	
  developing	
  schemes	
  
to	
  maneuvre	
  around	
  accounting	
  
controls	
  
CASES

DEPARTMENT
Purchasing
Warehouse
Manufacturing
Sales
Marketing
Customer Service
HR
MIS
R&D
Internal Audit

25
23
31
115
13
92
15

20
10
2
‘ Red Flag ‘

n What

to do when
you suspect
fraud ?
Stage	
  1	
  
n 

Continue	
  as	
  normal	
  

	
  

n 

Begin	
  a	
  covert	
  investigation	
  using	
  trusted	
  internal	
  
investigators	
  and	
  or	
  external	
  specialists	
  

	
  

n 

List	
  all	
  reasons	
  for	
  suspicion	
  

	
  

n 

Keep	
  a	
  detailed	
  log	
  of	
  all	
  actions	
  and	
  events	
  from	
  first	
  
suspicion	
  
Stage	
  2	
  
n 

The	
  management	
  can	
  search	
  for	
  evidence.	
  

	
  

n 
	
  

n 

Full	
  background	
  check	
  on	
  suspect	
  companies	
  previous	
  
employers	
  and	
  records	
  
Download	
  and	
  analyze	
  suspects	
  work	
  computer	
  

	
  

n 

Detail	
  analysis	
  of	
  transactions,	
  documents,	
  files	
  

	
  

n 

Detail	
  analysis	
  of	
  phone	
  records,	
  etc.	
  
What	
  You	
  Should	
  Not	
  Do	
  :	
  
n  Suspend	
  or	
  dismiss	
  suspect	
  
	
  

n  Question	
  any	
  suspect	
  or	
  potential	
  witness	
  
n  Make	
  any	
  unsubstantiated	
  accusations	
  
	
  

n  Make	
  any	
  other	
  action	
  that	
  may	
  compromise	
  

your	
  investigation	
  
Stage	
  3	
  	
  
n  Contact	
  your	
  attorney	
  for	
  Civil	
  Suit	
  
	
  

n 	
  Contact	
  law	
  enforcement	
  for	
  Criminal	
  	
  	
  

	
  	
  	
  	
  Suit	
  
	
  

n 	
  Let	
  others	
  know	
  that	
  this	
  activity	
  will	
  	
  

	
  	
  	
  not	
  be	
  tolerated	
  
Cracking Down on Unethical
Practices
n 

Collusive Bidding

n 

Restrictive Condition in Specification

n 

Artificial Stimulation of Demand

n 

Sabotage of Competitive Products

n 

Padding of Orders and Shipments

n 

Use of Unfamiliar Terms & Measurements

n 

Obscure Contract Clauses
Excessive Sample Orders

n 
Investigation Process in
Embezzlement
1.  Determine if the embezzlement actually
occurred.
2. Finding out the total amount of the theft,
and how it occurred
3. Removing the culprits from the workplace
and taking further action to make sure
that the theft does not continue
into the future.
IMPACT MANAGEMENT SYSTEMS
End	
  Of	
  Presentation	
  

Email:	
  reydevera.ph@gmail.com	
  
Mobile:	
  	
  

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How to Detect & Prevent Fraud in SCM pdf

  • 1. Supply Chain Risk Management August 15-16, 2013 1:00-6:00 PM The Heritage Hotel, Manila IMPACT MANAGEMENT SYSTEMS EMAIL: CONSULTANT.DLS@GMAIL.COM
  • 2.  Rey  M.  De  Vera,  DSM    Management  Consultant       Specialized  in  the  areas  of:   Ø   Supply  chain  management  and  audit   Ø   Fraud  detection  and  prevention  in  SCM   Ø  Productivity  improvement  and  cost  effectiveness   Ø   Strategic  planning  and  leadership  development   Ø   Change  management  and  organization  development    
  • 3. n  n  n  n  n  Rey  had  worked  for  Shell  Chemical  Arabia,  the  Company  that  operates  from   one  of  the  world’s  largest  and  most  competitive  petrochemical  complexes  in   KSA.   Dynetics  Semiconductor  Philippines   Dubai  Aluminum  Compnay  Ltd.,  UAE   Arinco-­‐Aramco’s  Oil  Projects,  KSA   Halliburton  International-­‐K  B  R      
  • 4. n  Had worked as a management consultant for De La Salle-College of Saint Benilde, Manila, Black & Decker Philippines, and Daiichi Electronics Manufacturing Corporation. n  Post Graduate Diploma in Supply Chain Management from De La Salle-College of Saint Benilde, Manila. n  Post Graduate Diploma in Organization Development from De La Salle-College of Saint Benilde, Manila. BSBA-Management from University of the East, Manila. n 
  • 5. Highlights Of Discussion : n  Fraud Prevention n  Fraud Detection n  Fraud Investigation
  • 6. What Is Fraud ? n  A; Deceit, Trickery; specifically intentional perversion of truth…. n  B: an act of deceiving or misrepresenting n  Synonym: Deception. n  Fraud cannot be by accident or negligence.
  • 7. n  Fraud is an intentional deception made for personal gain or to damage another individual; n  the related adjective is fraudulent !
  • 8. What Is Corruption ? Practice” means the offering, giving, receiving or soliciting, directly or indirectly, of anything of value to influence improperly the actions of another party. n  “Corrupt n  Bribery and Kickbacks IMPACT MANAGEMENT SYSTEMS
  • 9. What Is Collusive Practice ? Practice” means an arrangement n  between two or more parties designed to achieve an improper purpose, including influencing improperly the actions of another party. n  “Collusive
  • 10. Fraud Facts n  30% of all business failures are due to fraud. n  As much as 80% of fraud is never detected. n  Only 70.6% of fraud is ever reported. n  A survey of 1,246 people showed 1/3 had attempted to commit fraud in the last 12 months. n  48% said the fraud was successful. NTT Canada Government
  • 11. $ 650 Billion Annual Losses n  On average 5% revenue n  Fraud losses by men are 2 times more than women. n  The most costly losses are with organizations less than 100 employees
  • 12. Definition of Occupational Fraud The use of one’s occupation for personal enrichment through the deliberate misuse or misapplication of the employing organization’s resources or assets.” n “
  • 13. n How would you know if there is fraud in your SCM ? IMPACT MANAGEMENT SYSTEMS
  • 14. High Risk Areas ? n  Purchase Order and Invoice Frauds n  Picking and Packing Frauds n  Return Frauds n  Distribution and Shipping Frauds n  Receiving Frauds n  QA and Manufacturing Frauds n  Inventory Frauds
  • 15. SCM Code of Conduct… n  The application of Code of Conduct in our organization is to end-users, requestors, buyers, vendors, QC auditor, and ISO Quality representatives. n  Vendor scorecards and metrics only work if measured accurately. n  SPEAR Program works best IMPACT MANAGEMENT SYSTEMS 15
  • 16. Reduce Supply Chain Fraud by Detecting it. 1.  Make an assessment of your supply chain in whole or in part, to determine the very best of your abilities. 2. Identify the areas of concern, and also include based on the depth and breadth of your investigation, solutions and recommendations.
  • 17. n  Detection of supply chain fraud relies on the ability to cross-check distinct pieces of information n  Fraud can be perpetrated via various collusion scenarios and along any link in the internal and external supply chain
  • 18. n  Employees can be forced into perpetration frauds in order to keep their jobs. n  Management is the real guilty party not the employees. n  Failure to govern accordingly, the failure to bring integrity into your company’s supply chains will result in an environment where frauds is able to exist and even grow.
  • 19. 4 Elements in Fraud Schemes 1. The activity is clandestine. 2. The activity violates the perpetrator’s fiduciary responsibility. 3. The activity serves to financially benefit the perpetrator. 4. The activity costs the organization assets, revenue or reserves.
  • 20. Asset Misappropriations n  87.7% of all Asset Misappropriations involve cash. n  Cash Receipts (33.1%) n  Cash Disbursements (86.3%) n  23.4% of all Asset Misappropriations involve other assets like inventory, information and securities IMPACT MANAGEMENT SYSTEMS
  • 21. 4 ways a perpetrator can use his or her influence to obtain undisclosed personal benefits during a business transaction: n  Bribery n  Illegal gratuities n  Extortion n  Conflicts of interest IMPACT MANAGEMENT SYSTEMS
  • 22. The Cycle of SCM Requisitioning Issuance Buying Delivery & Storage
  • 23. ‘Red Flag’ in SCM n  Requisitioning n  Purchasing n  Receiving & Inspection n  Issuance & Delivery n  Usage or Consumption n  Replacement & Replenishment n  Returns IMPACT MANAGEMENT SYSTEMS
  • 24. Why Products Move Out n  Issuance n  Transfer n  Sales n  Wrong Specs from Vendor n  Replacement
  • 25. Breakdown of Corruption Schemes CONFLICT OF INTEREST BRIBERY 40.0% EXTORTION 25.0% ILLEGAL GRATUITIES 25.0% 77.1%
  • 26. Initial Detection of Occupational Frauds TIP 42.2% CONTROLS 18.9% ACCIDENT 16.7% INTERNAL AUDIT 13.3% EXTERNAL AUDIT 6.7% POLICE 4.4% NNT Canada Government
  • 27. Gender of Perpetrators 71.1% MALE National Institute of Justice May 5, 2006 28.9 %FEMALE
  • 28. Anti-Fraud Tactics are used ? 65.2 % 50.6 % 50.6 % 49.4 % 21.3 % External Internal Fraud Audit Audit Training Tip Hotline Surprise Audit
  • 29. CONTROL CASES PERCENTAGE % External Audit Internal Audit Fraud Training Surprise Audit Tip Hotline 58 65.2 % 45 50.6 % 45 50.6% 44 49.4% 19 21.3 National Institute of Justice, USA May 5, 2006
  • 30. Investigating Fraud n  n  n  n  n  n  Male  (61%)   Accounting  (30.3%)  Manager  (41.2%)   Been  with  the  company  for  over  10  years  (37.7%)   Has  an  undergraduate  degree  (33.4%)   Is  between  41  –  50  years  old  (34.6%)   No  previous  criminal  record  (87.9%)   National Institute of Justice , USA
  • 31. The  Fraud  Triangle     n  n  n  1.  Motive  –  most  often  financial  pressure  from   gambling,  drug  use,  expensive  lifestyle.   2.  Opportunity  –  weak  internal  controls  that  lead  to  a   perceived  lower  potential  of  being  caught   3.  Rationalization  –  believes  that  they  are  underpaid   or  thinks  that  boss  is  also  stealing.  
  • 32. The  Triangle  Of  Fraud     MOTIVE   RATIONALIZATION   OPPORTUNITY  
  • 33. Profiling the Fraudster n  Things to look for: n  New fancy car n  New fancy house n  New fancy girlfriend or boyfriend n  Expensive trips n  Dramatic lifestyle changes IMPACT MANAGEMENT SYSTEMS
  • 34. n  This  environment  has  not  stopped     the  fraudster;  rather,  he/she  has   been  forced  to  change  tactics  and   targets.     n  The  modern  “professional”   fraudster  has  become  more   sophisticated,  developing  schemes   to  maneuvre  around  accounting   controls  
  • 36. ‘ Red Flag ‘ n What to do when you suspect fraud ?
  • 37. Stage  1   n  Continue  as  normal     n  Begin  a  covert  investigation  using  trusted  internal   investigators  and  or  external  specialists     n  List  all  reasons  for  suspicion     n  Keep  a  detailed  log  of  all  actions  and  events  from  first   suspicion  
  • 38. Stage  2   n  The  management  can  search  for  evidence.     n    n  Full  background  check  on  suspect  companies  previous   employers  and  records   Download  and  analyze  suspects  work  computer     n  Detail  analysis  of  transactions,  documents,  files     n  Detail  analysis  of  phone  records,  etc.  
  • 39. What  You  Should  Not  Do  :   n  Suspend  or  dismiss  suspect     n  Question  any  suspect  or  potential  witness   n  Make  any  unsubstantiated  accusations     n  Make  any  other  action  that  may  compromise   your  investigation  
  • 40. Stage  3     n  Contact  your  attorney  for  Civil  Suit     n   Contact  law  enforcement  for  Criminal              Suit     n   Let  others  know  that  this  activity  will          not  be  tolerated  
  • 41. Cracking Down on Unethical Practices n  Collusive Bidding n  Restrictive Condition in Specification n  Artificial Stimulation of Demand n  Sabotage of Competitive Products n  Padding of Orders and Shipments n  Use of Unfamiliar Terms & Measurements n  Obscure Contract Clauses Excessive Sample Orders n 
  • 42. Investigation Process in Embezzlement 1.  Determine if the embezzlement actually occurred. 2. Finding out the total amount of the theft, and how it occurred 3. Removing the culprits from the workplace and taking further action to make sure that the theft does not continue into the future. IMPACT MANAGEMENT SYSTEMS
  • 43. End  Of  Presentation   Email:  reydevera.ph@gmail.com   Mobile: