The document discusses the business of GOTER WEB SERVICES OPC PRIVATE LIMITED. It highlights that the company provides digital transformation and other IT services to industries like CPG, retail, manufacturing, travel and hospitality. It also summarizes the company's offerings, awards, clients, revenue distribution by industry and geography. The document contains forward-looking statements and notes that COVID-19 could impact business performance.
2. SAFE HARBOR
2
This presentation may contain forward-looking statements, which involves a number
of risks, and uncertainties that could cause our actual results to differ materially
from those in such forward-looking statements.
The conditions caused by the COVID-19 pandemic could decrease customer’s
technology spending, affecting demand for our services, delaying prospective
customers’ purchasing decisions, and impacting our ability to provide on-site
consulting services; all of which could adversely affect our future revenue, margin
and overall financial performance. Our operations may also be negatively affected
by a range of external factors related to the COVID-19 pandemic that are not within
our control. We do not undertake to update any forward-looking statement that may
be made from time to time by us or on our behalf.
3. OFFERINGS
Solution Architecture - Central Architecture Group
Agile Application
Development & Maintenance
Application Maintenance Services
Managed Services
Project & Program Management
CPG, Retail &
Manufacturing
Travel, Transportation
& Hospitality
Banking, Financial
Services & Insurance
Communications,
Media &
Technology
Digital
(e-commerce,
Marketing,Mobile,
Cloud)
Data-
warehouse
&Analytics
EAI
(BPM,SOA)
Engineering
R&D
Test
Engineering
ERP
(SAP)
Infrastructure Mainframe &
Management Midrange
3
4. WE ARE WAY AHEAD IN THE DIGITAL EVOLUTION JOURNEY
COMPARED TO INDUSTRY
GREAT QUALITY, DELIVERED FASTER
Digital Transformation
Delivering complex digital
programs at scale with better
quality and faster time to market
Integrated DevSecOps
& Automation
Transform Run organization
driven by automation and
integrated operations platform
Beyond Digital
Help Customers reimagine their
Enterprise with IOT,AI,
Blockchain etc.
4
5. MAKE DIGITAL REAL – DELIVERING UNIQUE VALUE TO CLIENTS
Next-gen airport platform
for self baggage and
boarding
True-blue
digital
industrial IoT
on Azure
IoT enabled
devices and
self- certified
through Cloud
Redevelo
ping
airport
systems
Consumer goods giant
engaging with consumers
faster and better across all
digital channels
70 unique brands
12 countries
1600 digital
properties
40% cost
savings
50% decrease
in time-to-
market
Created a
unified web
content
management
platform
Predictive analytics improves market
share and grows assortment
mix
Cloud-based 8,000 cross-sell Used gut-based
platform using recommendations methods for sales
statistical and /Month
planning machine learning 3% estimated
techniques sales growth
Global hotel chain giving do-it-yourself
power to customers with mobile
concierge
Global
framework that
can be applied
across brands
Centralized
system to create
and fulfill all
event related
requests
Connects event
planners directly
to hotel services
across 500
properties
Service models to drive
competitive differentiation
and retention
Delivering
contextual,
connected,
cognitive
experiences
Digitalize the
ecosystem led
value chain
Insights
fueled
enterprise
Experience-
driven
Frictionless
Loyalty-led
Disruption-
ready
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6. MARKET DISTRIBUTION
6
Industry Distribution
73.7% 76.8% 79.0%
17.8% 15.3% 13.1%
4.1%4.4% 3.9%4.0% 4.1%3.8%
2019
West South
2020
North
2021
Rest of India
39.4%
43.1%
51.0%
21.6% 20.4% 20.3%
22.2% 20.3% 20.6%
16.8% 16.2%
8.1%
2019 2020 2021
Communications, Media & Technology
Retail, CPG & Manufacturing
BFSI
Travel & Hospitality
North q-o-q de-growth 6.3%, y-o-y growth 2.9%
South q-o-q de-growth 22.6%, y-o-y de-growth 29.8%
Communications, Media & Technology q-o-q growth 7.7%, y-o-y growth 24.1%
Retail, CPG & Manufacturing. q-o-q de-growth 7.7%, y-o-y de-growth 11.3%
BFSI q-o-q de-growth 9.5%, y-o-y de-growth 9.6%
Travel & Hospitality q-o-q de-growth 54.6%, y-o-y de-growth 53.9%
7. SERVICE LINE DISTRIBUTION
7
Digital Distribution
2020 2021
38.0% 38.5% 37.0%
7.4%
18.2%
6.0%
18.2%
5.5%
15.5%
23.8% 25.8% 28.7%
12.6% 11.5% 13.3%
2019
Digital Test Eng. Package Solutions IMTS ADM and Product Eng.
23.9%
22.3%
20.9%
10.5%
12.4% 11.8%
3.3% 3.8% 4.3%
0.3% 0.0% 0.0%
2021
2019 2020
Interactive Data Science and Engineering services Cloud Services Others
8. ENGAGEMENT AND CLIENT COMPOSITION
8
Time & Materials Fixed Cost, Fixed Monthly
Revenue acceleration in focused
strategic accounts
55.3% 58.8%
67.1%
2019 2020 2021
44.7%
41.2%
32.9%
2019 2020 2021
20.1% 24.8% 30.1%
33.6%
37.9%
42.9%
43.0%
47.4%
52.0%
2019 2020 2021
Top Client Top 5 Clients Top 10 Clients
9. Analytics & informationmanagement
Application development &
maintenance
Business technology consulting
Digital business
Independenttesting
Infrastructure managementservices
BFSI
Manufacturing
Consumer packaged goods & Retail
Travel, hospitality & logistics
IT
SERVICES
Services focus
Industry focus
10. Services focus
Product engineering & support
Analytics & informationmanagement
Independenttesting
Infrastructure managementservices
Industry focus
Consumer & communication
Enterprise software
PRODUCT
ENGINEERING
11. A PROVENTRACK RECORDWITH GLOBAL ENTERPRISES
3+ years. Improved adoption
of Windows Azure. End-to-end
engineering partnership.
2+ years. Help generate overUSD
1 billion online revenue through
eCommerce solution.
2+ years. Over 30% reduction in
operational costs. 500+ customers.
Co-innovated a cloud services
aggregation platform.
3+ years. Migrated mission-critical
flight planning system. Used by 180+
airlines.
12. AWARDSAND RECOGNITION
Neo Advisory 100 listfor
ITO and PES - 2019
Best among tier2.
Dataquest top 50
Zinnov top 5 globalR&D
services providers 2010,
2019 and 2020
Winner ‘2021’ most
admired knowledge
enterprise award
Ranked # 12 within
IT services.
HBR case study
Corporate governance,
India, 2021
2020 NASSCOM IT user
award in ‘Social Media
Adoption’
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15. HIGH QUALITY AND DIVERSITY OF REVENUES
By Industry By Geography
ITS –
Manufacturing
& Retail
18.8%
ITS – BFSI
23.0%
ITS – Travel,
Media &
Services
18.8%
ITS – Others
7.9%
PES
31.5% US
58.1%
Europe
29.3%
Rest of the
India World
6.0% 6.6%
Client Contribution
2019 2020 2021
Top Client 7.0% 7.6% 8.1%
Top 5 Clients 28.0% 33.5% 33.7%
Top 10 Clients 42.0% 47.1% 46.8%
Client Details
2019 2020 2021
5lac+ 72 78 73
10lac+ 17 17 17
50lac+ 7 8 8
5cr+ 2 4 4
16. OTHER OPERATING METRICS
Revenue by Business
2019 2020 2021
IT Services 64.2% 69.0% 68.5%
Project
Engineering
Services (PES)
35.8% 31.0% 31.5%
Revenue by Project Type
2019 2020 2021
Fixed Cost,
Fixed Monthly
33.7% 37.5% 38.8%
Time &
Materials
66.3% 62.5% 61.2%
Revenue Mix
2019 2020 2021
Onsite 33.3% 37.8% 37.8%
Offshore 66.7% 62.2% 62.2%
Utilization
2019 2020 2021
Including
Trainees
71.3% 68.9% 71.7%
Excluding
Trainees
77.7% 71.5% 72.3%