Rough Draft of Analytics Planned with Gathered MicroNews Data.

1. MicroNews Analytics

2. Parties of Interest
• Citizens
• Commercial
• Political parties
• Social Activists

3. • Each Civic Amenity ( System) ,,, Complain can be
divided into majorly into four Categories:
– Lack in Infrastructure
• Most probably corruption
– Lack in Maintenance
• Poor Ground level operations
• Outdated staff
– Poor Behavior of Staff
• Non performing govt. staff
• Rude staff ( police man rude behavior)
– System is too pricey.

4. Citizens
• Best Managed Constituency
– Best , Worst , Top5 , Bottom5
– Criteria : total number of complaints
• Most Active Citizens Constituency
– Criteria total number of Complaints+Comments
• Most troubling issue(civic Amenity) per constituency
– Top complaint type per constituency
• Best Place to live
– Overall ( take input wt. of issue type)
• For example look at table below
– Same thing Per issue (Civic Amenity)

6. Commercial
• Where Can I start a Auto service ?
– Place/ constituency from where you receive most no public buses/transport in my area
complains.
• Where should I be selling water purifier ?
– Place from where you receive most complains as water pipes are broken everywhere ,
municipality water tastes bad .
• Where Can I sell UPS ?
– Area which is most active & has power cuts problems there more people like to be
online .
• Where Can I start Private Garbage collection company ?
– Place from where We are receive most complains on sewage & Sanitation , He can go deeper
into that constituency and figure out actual locality and then do ground survey and price his
service accordingly and thus start his/her company.
• Where Shall I sell my private Guard services ?
– Constituency which has most tweets related to lack of trust , my area feels insecure , he can
then go deeper in constituency data and figure out colonies , from which tweets are coming in
thus Can do a ground survey and start private guard services.

7. Social Activists
• Which Constituency are top candidate for RTI’s ?
• Which is the hottest Issue ?
– Select the constituency / select the issue / zoom in Google map figure out the
most affected area / file RTI / go and meet people in the area , make them
aware // use this data to question MLA in next web conferencing meeting ?
• Where Shall I do my next Nukkad Natak on law & Order ?
– Area where you get tweets of lack of trust , needs a law & order awareness
day , etc.
• Where Shall I carry out my water Awareness Plan ?
– area is most active & suffering from water problems .
• Which All MLA’s are up to execute right to recall motion against them ,
launch a campaign , make people aware , get them removed ?
• All the data has backing from ground , making noise will get support .

8. Political Parties
• Best / Worst performing MLA
• Best Candidate for MP for next election
– Top performer among all MLA under that Parliamentary
Constituency.
• Which Area Lacks most in infrastructure ?
– Launch a campaign , Highlight the issue , get budget allotted ,
show that as achievement , get people vote in next election.
• Which MLA has worst control over government staff
– Area from which you receive most complains as police
staff not co-operative , public buses conductor misbehavior ,
auto refusal menace , Lot of garbage is left unaddressed etc.
– We can also tell which government department needs staff
needs up-gradation/training , lacks motivation etc.

9. PRIMER

10. • We will first discuss what is a system ?
• General Components of a System ?
– Lacks in infra.
– Lacks in maintenance.
– Suffers from poor staff.
– System Services are unfairly priced.
• Then We will go through each system as a team .
• Classify , typical complains in a system under
these three areas .
• This will become basis of all of our analytics.

11. • Idea is:: people talk in a language they understand .
• We at our end , through our system level
understanding , translate to technical specs , and do
analytics which are measurable and will help in
improving systems ( infra / maintenance / or staff
Quality )
• We will achieve all this by changing people mindset on
voting , how they can control their constituency civic
amenities Quality , if they vote for right candidate &
exercise right to recall judicially based on analytics.

12. Typical complains

13. Law & Order System
• rowdiness in on the rise in the neighborhood.
• police station staff not co-operative.
• police is not working hard to reach to people.
• high level of distrust on police.
• my area feels very insecure.
• should not be there a police awareness day , once in 3 months , where citizen
should be encouraged to review there police stations , if they are happy with
service of staff.
• police station not well maintained, gives gloomy feeling.
• Quality of lawyers deteriorating.
• Court compounds not well maintained.
• Should not there be a court awareness day , once in 3 months , where citizens
should be encouraged to review their courts , to check that they are happy with
service of the staff.
• Judgments are dragging for long , improve the judiciary.
• Court system sucks, I want to bow out of contract of signing the constitution.

14. Water Supply System
• No municipality water supply in our area.
• Water charges are too much.
• Water pipes leaking all over the place , water
contamination dangers.
• We have to heavily rely on tankers for water
supply , please look into it.

15. Electricity Supply System
• Power too costly , totally not affordable, reduce prices.
• Powerlines are hanging too low in my neighborhood.
• Transformers unprotected, dangerous for living life forms.
• No initiative from power department on educating
customer.
• Enough of these power cuts, increase power generation
capacity.
• Power stations and transformers are not well maintained,
making my area look dirty.
• Why do not we have electricity awareness day, I want to
know what I pay for.

16. Transportation System
• Public buses not on time.
• No Public bus route in our area.
• Public buses not clean.
• Public bus conductors being rude.
• Public buses not sufficient.
• Autorickshaw refusal menace.
• Autorickshaw not following meters ...
Overcharging.
• Autorickshaw misbehavior menace

17. Sewage & Sanitation System
• Sewage is over flowing everywhere.
• Lot of manholes left open.
• Sewage charges are too much.
• Lot of garbage is left unaddressed.
• My surrounding has become a garbage yard , please
take care of it.
• Garbage has made environment look like hell , is this
the city we dreamt of ?
• Please increase the garbage truck capacity.
• Streets are dirty all the time , please launch
awareness programme. Explain how citizens can help.

18. Roads System
• Road in bad shape.
• No roads in my area.
• Potholes everywhere on the road.
• Congestion is causing the havoc in the city ,
we need a bridge.
• Please work with engineers deliver us
congestion free routes.
• We need metro tracks.

19. • On surface they make look generic but , with little bit
of thinking we will come to conclusion that information
is more than enough to take action.
• Just imagine if you are mla of an area with proper
funds , and willing to solve the issues or improve
governance quality , what sort of feedback you need ,
to make a progress
• To remember we are talking about things which are
deliver via a system , if its fails masses suffers , it is not
same system where product is custom for each citizens,
i.e if water pipes are borken easily 5000 people suffer,