1. Evoe Spring Spa:
A Positioning
Dilemma 210101167Anjali Singh
210101077Raghav Daga
210101170Shubh Agarwal
210102049 Saurav Jolly
210101153 Akshay Shah
210102024Himanshu Rajput
210103210Pranay Mathur
APO GROUP- 1
2. Evoe Spring Spa
▪ Founders – Gopal Raman, Anil Kumar and Sumit Gupta
▪ Saw a growth potential in the proactive health and wellness sector
▪ Startup aiming to rejuvenate/de-stress the Indian consumer at an affordable
price.
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3. Industry Background
▪ Global Wellness Market – US$2 Trillion
▪ International Spa Industry – US$60 Billion
▪ Great potential in India
▪ Indian Wellness market – INR490 Billion
▪ 20% CAGR expected
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4. Spa Industry Outline for India
▪ Spas are not accepted socially and culturally
▪ With proper awareness and at affordable prices people are
willing to try out the spa experience
▪ Potential demand mostly is in Urban and Upcoming cities
▪ People want services that could help them in relieving stress
from there hectic work schedule
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5. Positioning for Evoe Spring Spa
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Affordable Health -
• The roots on which the start-up is built on, is affordability which makes this option a
favourable one. A key insight from the focus group discussions was ‘that men in general
were not willing to spend much on this experience 'implying that affordability is a key
aspect
• Additionally the health component was highlighted as a prominent factor in the focus
group discussion. Working men as well as women were stressed and sought relaxation
and rejuvenation.
• Convincing people based on this idea is easier considering health is a priority in the
lives of the targeted audience.
6. Cont.-
Reasons for rejecting the other two concepts –
Affordable indulgence-
▪ While affordability is a favorable characteristic, indulgence is not seen in a good light, a key
insight from the FGDs was ‘ spas were also found to be intimidating due to their general
aura of wealth and indulgence and their perceived premium image ‘. It also reveals that
indulgence is on a lower preference for the Indian customers as compared to health.
A little vacation-
▪ The prospect promoted spas as a full family vacation which was portrayed in a negative light
during the FGDs, wherein some were of the opinion that weekends are the only time that
they get to spend with families and they are not sure if they can go to spas with family
members
▪ An additional challenge lies in convincing people to increase not only their idea of a vacation
but also its frequency.
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7. Targeted Consumer Segments
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After positioning itself in the affordable health category, EVO spring spa can initially
target the following segments
Sprinters and Racers
▪ Their total population is approximately 16-27 M providing a fairly good chunk of
the market.
▪ Both of these lie at the extreme right end of the spending spectrum implying they
are willing to pay more if they were convinced of the benefits.
▪ Both of these had a three star score in the ‘consumer testing of positioning
concepts’ table implying that they showed most resonance in the affordable
health concept.