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REKAPAN
KEPUASAN
REGISTER KEPUASAN
BULAN : JANUARI s/d MARET 2021
No Nama UNIT Kepuasan KUMULATIF PERSENTASE
1PY. KIA KB PUAS 1130 96,3%
TIDAK PUAS 44 3,7%
2
PY. IMUNISASI &
SDIDTK PUAS 118 100,0%
TIDAK PUAS 0 0,0%
3PY.UMUM PUAS 1608 95,2%
TIDAK PUAS 81 4,8%
4PY. GIGI PUAS 108 93,9%
TIDAK PUAS 7 6,1%
5PY. LABORATORIUM PUAS 510 88,9%
TIDAK PUAS 64 11,1%
6PY.FARMASI PUAS 3020 97,9%
TIDAK PUAS 66 2,1%
7PY. LOKET PUAS 3020 97,5%
TIDAK PUAS 78 2,5%
8PY. KONSELING PUAS 0 0,0%
TIDAK PUAS 0 0,0%
9PY. UGD PUAS 107 89,2%
TIDAK PUAS 13 10,8%
10PY. VK PUAS 58 81,7%
TIDAK PUAS 0 0,0%
PUAS 96%
TIDAKPUAS 4%
PUAS 9679
TIDAK PUAS 353
JUMLAH 10032
Hasil Rekap Kepuasan Trimester Tahun 2022
didapatkan,
Dari seluruh kunjungan ke unit pelayanan
puskesmas didapatkan 96% puas
terhadap pelayanan sedangkan yang tidak
puas adalah 4%, dimana terdapat 10032 kunjungan
yang tidak Puas 353 kunjungan.
KESIMPULAN

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TIM KEPUASAN TRIMESTER I 2022.pptx

  • 1.
  • 3. REGISTER KEPUASAN BULAN : JANUARI s/d MARET 2021 No Nama UNIT Kepuasan KUMULATIF PERSENTASE 1PY. KIA KB PUAS 1130 96,3% TIDAK PUAS 44 3,7% 2 PY. IMUNISASI & SDIDTK PUAS 118 100,0% TIDAK PUAS 0 0,0% 3PY.UMUM PUAS 1608 95,2% TIDAK PUAS 81 4,8% 4PY. GIGI PUAS 108 93,9% TIDAK PUAS 7 6,1% 5PY. LABORATORIUM PUAS 510 88,9% TIDAK PUAS 64 11,1% 6PY.FARMASI PUAS 3020 97,9% TIDAK PUAS 66 2,1% 7PY. LOKET PUAS 3020 97,5% TIDAK PUAS 78 2,5% 8PY. KONSELING PUAS 0 0,0% TIDAK PUAS 0 0,0% 9PY. UGD PUAS 107 89,2% TIDAK PUAS 13 10,8% 10PY. VK PUAS 58 81,7% TIDAK PUAS 0 0,0% PUAS 96% TIDAKPUAS 4% PUAS 9679 TIDAK PUAS 353 JUMLAH 10032
  • 4. Hasil Rekap Kepuasan Trimester Tahun 2022 didapatkan, Dari seluruh kunjungan ke unit pelayanan puskesmas didapatkan 96% puas terhadap pelayanan sedangkan yang tidak puas adalah 4%, dimana terdapat 10032 kunjungan yang tidak Puas 353 kunjungan. KESIMPULAN