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Management- caselets on management

  • 1. ! " ! " ! # ! # # ! ! $ $ % & # # ! # ! ' ( # ! $ # !" ) ( ( ( # ! ! # # * )+ # ! $ # # ! + ! # ! ! # ! # & , # ! # & # ! #
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  • 5. =, ;> ( 1 ! ! 1 =- @ ;> 1 =2 & ;> ( =- > ( =-&# # - ;> = ./ ?? ! - + & + - & & ! > 1 = ! & ! 6 B> ( 1 = - " C & > =- & # 2 & ; - - @ & " !&; + & ! B> 1 ! 9 = ! $ & ;> = 7 - ! :? ! 1 > =2 1 # & ;> 1 = 9 # > ( =- & ! ! - -& ! ! > ( =- -& ! -&# ! # & ! ! , - 7 & # .DE ! ( -& # -& ! ! ! > =2 & -& ! > 1 = " ! ! -& ! ! # - - & " - - & -& ! ! 1 ! > =4 ! 7 ( & ! D > ( = & > 1 $ ! ! FE
  • 6. 6? 1 ! ! 1 ( 2 =, 1;> 1 ! =- & ! 1 -& > =2 & ( ! > =- ! # - > $ 9= - # # # > =2 " > ( =2 > 1 =-& -& ! ! > 1 2 ! 9 = & > ( =+ > 1 $ =G # 9 B> ! ! 1 ( =2 ( # - ! -& > ! : $ 1 ! 1 # ! 1 ( ; 2 1 ; / 1 2 # 1 1& ! # ; 6 A < " 1 1 ! & 2 1& ! # ;
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  • 8. ( I " # ! H B $ 3 ! 1 ( 3 1 $ # I " # ( 3 # ( & I " # ! ( 1 ! # # ! I " # # ! ! ( $ )# ( ! ! $ # # " ( # " ( H ( ! ! B # # ! + ( ! # ! ) & # ( - ( ! ' ! FE ( ! ! J ( K ( & - # # ( ( # ( ( & # =L ! ! - - > ( !
  • 9. + ( ( G ! # & # ( ! $ " ( ( ! ! 1 < ! # # 1 B 2 ; ! : 2 ( ; 2 ; / ( # ( ; 2 ( ;
  • 10. $ % " " I C " 1 1 C # ! M M I 1 ! M # I " < # " ! ! " $ 1 1 " " ! M I " ( 1 1 ! A( A3 " 3 # 1 ! I 1 ! " ! I " & # 9 ! 1 $ $ ! ! $ ! ! 2 ! ! ! ! = - # > I ! ! ! ! # < M I ( I H ! # ( I $ # # 1 $ # ! ! # H ! # I ! M ! ! N ! & I ! # 9 - 9 - I ! $ # 1 $ ! "
  • 11. $ ! ! # ! $ $ # ! ! $ ! # " $ ! I ! # ( 2 ! =L ;> C < I ( =+ ! ;> I ! ! # , ! # ! ! ! I ! $ # # I & ! ! ! ! $ $ ! $ 9! ( " ! =2 ; # ( " # ! " J # & ;> I 2 # ; $ # ! , ! I < ! 2 1 !
  • 12. $ ! ! ! # ( # - B - " ! I ( ! ! # # # # # I ! H ! $ & J ! $ ! G ! I ! " ! : 2 I & ; & $ C / 2 I # ; 2 # # N ! ;
  • 13. & ' ( ) * + )# 1 7 ! ! ! # 9 < # " 5 # & 0?9 9 # " ! # # & & # ! C # " A & # ! # ! # # ! )# 1 7 ! ! ! ! # # # ! # " @ ! # & )1 ! # & ! - =-&# ! ! - ! " > =- - ! 1@ ! & > 1 = > # ! 9 9 = > # , 1 0?9 # " 2 & # ! - # #
  • 14. G 1 ! * =2 ;> 1 =A - & > ( =- & > $ = - ! & # ! # ! # > , 1 =, - & ! & > ! =2 ;> )# =L - & > =7 ;> =- - > =2 # 2 ;> ! $ ! ! & ! & # 6? " # ! ! G & < =L > =* & > ! =2 & # > ( # 1 )# + ! & ! ! ! # # ! # # # ! # ! ! 1 ! ! " & ! ! &
  • 15. # - 1 =- # L > =2 # - & - # ;> =L # C ! - > + 1 # # & ( & ! $ 1 # # - < # 1 # # ! ! # = > = ! 1 > ! =+ & ! > ( # & = & & ! * # ! - ! ! 2 ! # > 2 # & ! + # ! ! " ! 0?9
  • 16. # - ! # & # & ! # 1 ! • 2 ! # ; # ! ; • # # # $ # ! ; • ! $ < # & # ; • 2 9 # # ; • $ ! & ; 2 & # ; - ! # ;
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  • 18. = # ;> =- & # # ! - > ) < 1 # # ! - 1 # # 6 = & > =- & = - < ! & ! # # ! > ) 2 # ) & # ! # =( ;> =L - > =-& .:E? > ) & # + & =G -& > # ) # (A' # @ = # # > # 4 & ! ! > =)# ;> ) =2 # (A';> =L & ! 1 & - ! > ( # ) & ! & " < ! ( ! (A' ! ( ) & # - ) # # ! # # !
  • 19. # # & # 7 I # ! # @ 1 I # 1 # $ # # ! I # ) G ! , ) # # I 1 ( ! # ! ! ! & 1 , ! I # ( ) 2 I & ! ) & I @ G @ ) & C ) & # ! I ( ! - ! ! ! ! ( ( # # & # ! , ( # ! ) & =$ ; ;> ) # =( - > =L O ! I O= ! • A 1 ) ! # 2 ) # ; 2 ; • $ & ) & ! # ; 2 ! ; 2 # ;
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