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Social engineering is the process of using interpersonal skills to convince people to reveal access
credentials or other valuable information to an attacker. Employees are the greatest threats to an
organization's information security, as they use all kinds of resources and information in daily
activities. The organization's data or systems will be at risk when employees make mistakes.
Describe three social engineering techniques attackers use to get information or gain system
access. Describe how to reduce these types of errors made by employees. Have you encountered
one of these social engineering attacks? If so, what was your response to the attack?

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