Online Complaint of Society

2. CONTENT
 Introduction
 Objective
 Methodology
 Hardware & Software Requirements
 Technology Used
 Software Process Model
 Designing
 ER Diagram
 DFD
 Use case Diagram
 Flow Chart
 Snapshots
 Limitations
 Scope
 Conclusion
 References

3. INTRODUCTION
 A complaint system (also known as a conflict management
system, internal conflict management system, integrated conflict
management system, or dispute system) is a set of procedures used in
organizations to address complaints and resolve disputes.
 A Complaint Management System is one of latest productivity enhancement
tools used widely by all organization wherever there is a need of booking
of complaints via operators and analysis of complaints which are made or are
pending.
 A online complaint of society programmes help to all the people for booking
our complaint to the society management and save the time for all society
member. This software help to seen our problem are resolve or not at a time
and we all are check the status online. And all member are check that how
many complaint are registered in a day and how many complaint are resolve it
in a day and all member are seen that about complaint in a place like online
website for example our website online society complaint.

4. OBJECTIVE
The objective of the online society complaints is
 To make complaints easier to coordinate, monitor,
track and resolve,
 To help saving time as compare offline complaint.
 To make complaint registered easier to all people and
more member are easily share complaint/problems to
the society management.

5. Methodology

6. HARDWARE REQUIREMENTS & SPECIFICATION
HARDWARE REQUIREMENT
PROCESSOR PIV 2.8 GHZ PROCESSOR AND ABOVE
RAM RAM 512MB AND ABOVE
HARD DISK HDD 20 GB HARD DISK SPACE AND
ABOVE
CD-DRIVE OPTIONAL
MONITOR SVGA OR HIGHER
KEYBOARD ANY
MOUSE ANY
PRINTER DMP OR HIGHER

7. SOFTWARE REQUIREMENT
SOFTWARE REQUIREMENT
OPERATING SYSTEM WINDOWS OS (XP / 2000 / 2000 SERVER
/ 2003 SERVER/ XP SP3/WINDOW 10)
IDE Php language, Xampp server, wamp
server.
DATABASE SERVER SQL SERVER 2008
SCRIPT Java , CSS,HTML

8. TECHNOLOGY USED
we prefer to use the latest technologies for new generation
projects.
 Operating Systems
• Microsoft Windows family ( XP/2003/2007 /window 10)
 Programming Language
• php language
 Other Tools and Technologies
• JavaScript, HTML, CSS.
 Databases
• MYSQL

9. PROTOTYPE MODEL

10. DESIGNING
ER Diagram
DFD
Use case Diagram
Flow Chart

11. E-R DIAGRAM

12. DATA FLOW DIAGRAM

13. Continue

14. 13. CONCLUSION:
This project discusses about the study of implementation of “Push Notification
Technology”. Daily life in city areas has important things to deal with housing
society management.
Society management practices:
• Traditioal way of communcation.
• Cultural events.
• Miscellaneous contact for daily need.
• Security alerts.
• Scenario are handled manually.
Hence we can say that this application improve the society management problem
over the traditional way of attendance management.