Hierarchy of management that covers different levels of management
VET4SBO Level 2 module 4 - unit 1 - v0.9 en
1. ECVET Training for Operatorsof IoT-enabledSmart Buildings (VET4SBO)
2018-1-RS01-KA202-000411
Level: 2 (two)
Module: 4 Preventive and predictive maintenance
and troubleshooting principles, damage
control
Unit 4.1 The purpose of preventive and
predictive maintenance
2. L2-M4-U4.1 The purpose of preventive and
predictive maintenance
• UNIT CONTENTS
– Maintenance and the purpose of preventive and predictive
maintenance.
– From corrective to preventive maintenance.
– Maintenance in buildings and its impact to the costs occurring in a
building’s life.
– Next Level of comfort and safety of smart buildings with predictive
maintenance.
– The role of occupants and facility managers in preventive and
predictive maintenance with smart buildings and facility
assessments.
– Digital transformation in facility management: a major role for
smart buildings and big data analytics.
https://pixabay.com/illustrations/business-
search-seo-engine-2082639/
3. The purpose of preventive and predictive
maintenance
• Maintenance represents the bulk of
the costs occurring in a building’s
life.
• The advent of smart technologies
can lessen this financial burden.
• Smart Buildings are also elevated to
the Next Level of comfort and
safety with Predictive Maintenance.
Gaurav Burman, From Reactive to Proactive:A Shiftin Smart Building
Technology, Smart BuildingBlog,https://www.75f.io/blog/from-reactive-to-
proactive-smart-building-technology
4. Maintenance vs. construction costs
• In the life cycle of a building, maintenance costs largely
exceed the construction costs.
• Buildings consume 40% of global energy and produce
36% of greenhouse gas emissions.
• EU targets have not been achieved (gap of 10-30%).
• 5-20% of energy consumed in buildings for HVAC,
lighting, water heating is wasted due to faults and
inefficiencies [1].
» [1] PHOEBE Research and Innovation Ltd,Nicosia, Cyprus,
http://www.phoebeinnovations.com/domognostics
https://pixabay.com/vectors/light-
bulb-pear-lamp-dollar-1918367/
5. The purpose maintenance
• Actually, maintenance is a strategic activity in
buildings and smart buildings as well.
• A sound planning that starts right from the
design stage is very important to ensure the
economic sustainability of future interventions. https://pixabay.com/photos/plumbing-pipe-
wrench-plumber-840835/
6. The purpose of preventive and predictive
maintenance
• For example, in Italy between 2014 and 2015, the cost of ordinary and
extraordinary maintenance works was around €117 billion while the
construction sector was worth €169 billion.
• Safeguarding existing stock was therefore equal to 70% of the building
sector’s entire turnover [2].
» [2] Loredana Pianta,Smart buildings: predictive maintenance is crucial, A talk with Italian
expert Antonio Disi about building maintenance, smart technologies and “energy illiterate”
citizens, http://www.youris.com/energy/ecobuildings/smart-buildings-predictive-
maintenance-is-crucial.kl#ixzz609i7rVco
7. The purpose of preventive and predictive
maintenance
• Modern buildings can gather millions of data
points that capture real-time information about
occupancy, temperature, humidity, and air quality
among many other measures.
• Intelligent data analytics empower these
buildings to make occupants more comfortable
and productive at the lowest cost, while
managing energy and operations more efficiently.
https://pixabay.com/illustrations/data-big-
data-internet-online-www-4132580/
8. The purpose of preventive and predictive
maintenance
• But that's just part of the story.
• By applying the right set of tools, powerful insights
can be obtained from the vast amount of data
garnered from a building.
• We can see patterns, we can build a model, and we
can predict.
• Building management can be made predictive and
proactive!
https://pixabay.com/illustrations/data-big-data-
internet-online-www-3808483/
9. The impact of smart technologies on
maintenance costs
• Innovative technologies in smart buildings
drastically reduce operating and maintenance
costs thanks to their ability to collect and
analyse data, which previously was
unattainable.
• In addition, sensors placed on equipment can
automatically programme maintenance
activities, which are therefore based on use
rather than pre-scheduled intervals.
https://pixabay.com/photos/data-
keyboard-mouse-big-data-4165393/
10. The impact of smart technologies on
maintenance costs
• Predictive maintenance is 3 to 9 times cheaper
than a reactive approach,traditionally achieved
when the damage has already occurred.
• Moreover, with smart building management
technologies, owners are informed of potential
problems before the equipment actually fails.
https://pixabay.com/photos/money-coin-
investment-business-2724241/
11. Who will deal with smart building maintenance?
• Occupants have little role in the maintenance,
not even in reporting the faults. The process is
completely automated and any issue is solved
before the occupantsrealise it.
• Moreover, the technicians involved in the
intervention on the building will not waste time
looking for information to fix the problem.
https://pixabay.com/illustrations/electrician-
job-maintenance-4423534/
12. Who will deal with smart building maintenance?
• Thanks to thermography or infrared scanning,
for example, a building manager will be able to
detect any device running outside the
temperature range.
• This data can be easily detected in advance, so
that maintenance can be performed before the
equipment interrupts the system.
https://pixabay.com/illustrations/electrician-
job-maintenance-4423534/
13. Who will deal with smart building maintenance?
• Another example is the detection by ultrasound.
Electric transmission lines, which have slots or
holes, produce ultrasounds.
• This can go unnoticed in normal cases, but with
IoT technology, technicians can easily identify the
exact location that needs the maintenance
intervention [3].
» [3] Smart buildings: predictive maintenance is crucial, A talk
with Italian expert Antonio Disi about building maintenance,
smart technologies and “energy illiterate” citizens,
https://cordis.europa.eu/article/id/122950-smart-buildings-
predictive-maintenance-is-crucial/en
https://pixabay.com/illustrations/electrician-
job-maintenance-4423534/
14. Who will deal with smart building maintenance?
• Having said that, it is also true that the success
factor in a technologicalinnovation lies in the
degree of acceptance by users, who can perceive
it as a "threat" affecting their daily life.
• It’s therefore important to involve users early on
and to familiarise them with the smart
technology to be implemented.
https://pixabay.com/illustrations/electrician-
job-maintenance-4423534/
15. Facility Assessments
• There are two ways to assess a facility’s needs
to proactively prepare for and manage future
issues.
– The first, the old one, is by relying on the
knowledge and prior experience of the facility
manager.
– The facility manager knows the building, walks
the halls, and has equipment records to know
when the assets were first installed, their
expected life, frequency of maintenance, when
and why they last failed, and what repairs or
maintenance needs may have been deferred.
https://pixabay.com/photos/training-businessman-suit-
manager-2874597/
16. Facility Assessments
• There are two ways to assess a facility’s
needs to proactively prepare for and
manage future issues.
– Facility managers know the buildings better
than anyone else, understanding the
strengths and weaknesses of their
portfolio, and may have a good idea on
what’s in the immediate future for asset
performance.
https://pixabay.com/photos/training-businessman-suit-
manager-2874597/
17. Facility Assessments
• There are two ways to assess a
facility’s needs to proactively prepare
for and manage future issues.
– A secondmethod for accurately
measuring the needs of a facility is to
conduct a facilities condition audit.
– Some organizations are required for
perform audits periodically. An audit gives
facility managers a thorough
understanding of the major equipment
and systems in the building portfolio.
https://pixabay.com/vectors/statistic-wordpress-
web-data-1820320/
18. Facility Assessments
• There are two ways to assess a facility’s needs
to proactively prepare for and manage future
issues.
– The outcome of the audit will help managers
identify future needs, schedule upcoming
projects, and prioritize the projects using the data
accumulated during the audit.
– Audits help facility managers establish a baseline
to compare one facility’s condition against
another, and measure maintenance effectiveness.
– Perhaps most important of all, a facilities
condition audit helps facility managers develop
both long and short term budgets, taking into
account the future needs identified from the
audit.
https://pixabay.com/vectors/statistic-wordpress-
web-data-1820320/
19. Digital transformation in facility management:
a major role for smart buildings and
big data analytics
• Just like in virtually all professional
activities and industries,there is a digital
transformation sweeping through facility
management and as seen the Internet of
Things, plays an important role in it from a
technology and purpose (people, place,
safety, process, automation,insights and
action, efficiency,…..) perspective.
https://pixabay.com/illustrations/monitor-binary-
binary-system-1307227/
20. How IoT Devices Enable Predictive
Maintenance
• Internet of Things-enabled monitoring system
typically includes three components:
– Sensors will collect measurements from equipment
and record ambient conditions.
– A data logging or networking devicewill intercept
the streams of data from of the sensors and
aggregate them in a central location.
– A dashboard or other interface will interpret the
data and help you prioritize what to act on first.
https://pixabay.com/illustrations/monitor-binary-
binary-system-1307227/
21. How IoT Devices Enable Predictive
Maintenance
• There are also a number of conditions for
equipment that can be monitored with IoT
devices.
• For example:
– Is a piece of equipment on or off?
– How fast or hard is a drive running?
• On the environmental side, using the
Internet of Things is suggested to measure
temperature, carbon dioxide or particulate
matter.
https://pixabay.com/vectors/network-iot-internet-
of-things-782707/
22. Monitoring software – example from Bosch
• Humans and buildings: Connected to work together
– Software solution from Bosh – Connected Building [4]
– Marketed as: adapt your facility management strategy
to embrace the digital transformation – get connected
– Software analyzes and interprets building data and
converts it into valuable information.
– Offers to connect building technology and devices to
gain unprecedented insights into your facility’s
condition.
– Data evaluation provides the information needed to
take action based on actual usage and wear, for
example, to forecast faults and take preventative
measures.
» [4] Connected Building - Facility Management Solutions
Software, Bosch Software Innovations | Ullsteinstrasse 128 |
12109 Berlin, www.bosch-si.com/connected-building
From the Flyer - Connected Building - Facility Management
Solutions Software, Bosch Software Innovations | Ullsteinstrasse
128 | 12109 Berlin,www.bosch-si.com/connected-building
23. Monitoring software – example from Bosch
• Humans and buildings: Connected to work
together
– Digital transformation is having a far-reaching
and already visible impact on our working
world and the environment in the buildings we
work in.
– With so many assets,extensive technologies,
increasingly sophisticatedsystemlandscapes
and complex data, facility managers are
inundated with information – which poses new
challenges.
Connected Building - Facility Management Solutions Software, Bosch Software Innovations | Ullsteinstrasse128 |
12109 Berlin,www.bosch-si.com/connected-building
From the Flyer - Connected Building - Facility Management
Solutions Software, Bosch Software Innovations | Ullsteinstrasse
128 | 12109 Berlin,www.bosch-si.com/connected-building
24. Monitoring software – example from Bosch
• Humans and buildings: Connected to work together
…
– On top of previous, companies want easier-to-manage
buildings that perform better while delivering greater
energy efficiency.
– One way to achieve this is to connect buildings so they
can interact with humans.
– If we link up building technology and sensors, and
collect their data at a central point, we can analyze this
information to gain new insights.
– With this knowledge, we can optimize building
operations, come up with new value-creation
processes, and make building management a whole lot
easier.
Connected Building - Facility Management Solutions Software, Bosch Software Innovations | Ullsteinstrasse128 |
12109 Berlin,www.bosch-si.com/connected-building
From the Flyer - Connected Building - Facility Management
Solutions Software, Bosch Software Innovations | Ullsteinstrasse
128 | 12109 Berlin,www.bosch-si.com/connected-building
25. Monitoring software – example from Bosch
Connected Building - Facility Management Solutions Software, Bosch Software Innovations | Ullsteinstrasse128 |
12109 Berlin,www.bosch-si.com/connected-building
26. Monitoring
software –
example from
Bosch
From the Flyer - Connected Building - Facility Management
Solutions Software, Bosch Software Innovations | Ullsteinstrasse
128 | 12109 Berlin,www.bosch-si.com/connected-building
27. Monitoring software – example from Bosch
• Get insights from the elevators in building with Bosch – Elevator Manager
– The number of high-rise buildingsis rapidlygrowing due to urbanizationandthe
demand for more office and living space. Elevatorsare a critical part of a multi-
story building’sinfrastructure. In a bid to ensure their safe and reliable
functioning, facilitymanagers face many challenges ranging from the lack of
operational transparencyto the shortage of skilled technicians.
– Bosch effective end-to-end IoT solutionfor elevatormonitoring puts facility
managers in control of their elevators’operationsand maintenance.It provides
valuableinsightsinto elevators’usage patterns, allowsto optimize their
servicing, and helps prevent breakdowns.
– The ElevatorManager is part of the Connected BuildingSolutionsbuilt on top of
the Bosch IoT Suite. Thisset of solutionsdeliverscomprehensive information on
how the building’sinfrastructure is functioning straight to the hands of building
owners and facility managers [5].
» [5] Connected Building, ELEVATOR MANAGER - Facility Management Solutions Software,
Bosch Software Innovations | Ullsteinstrasse 128 | 12109 Berlin, https://www.bosch-
si.com/connected-building/connected-building/lift-manager.html
https://pixabay.com/photos/skyscraper-
elevator-city-hotel-1542311/
28. Monitoring software – example from Bosch
• Get insights from the elevators in building with Bosch – Elevator Manager
Flyer - Connected Building,ELEVATOR MANAGER - Facility Management Solutions Software, Bosch Software Innovations | Ullsteinstrasse128 |
12109 Berlin,https://www.bosch-si.com/media/bosch_si/building/elevator_monitoring_solution_page/20190405_flyer_connected-
building_elevator-monitoring_singapore.pdf
29. Monitoring
software –
example
from Bosch
• Get insights from
the elevators in
building with
Bosch – Elevator
Manager
Flyer - Connected Building,
ELEVATOR MANAGER -
Facility Management
Solutions Software, Bosch
Software Innovations |
Ullsteinstrasse128 | 12109
Berlin,https://www.bosch-
si.com/media/bosch_si/buil
ding/elevator_monitoring_s
olution_page/20190405_fly
er_connected-
building_elevator-
monitoring_singapore.pdf
30. Monitoring software – example from Bosch
• Get insights from the elevators in building with Bosch – Elevator Manager
• Key features [6]
– Centralized monitoring
• Improves operational transparency, responsiveness, and efficiency by tracking anomalies and
maintenance lapses centrally for all elevators.
– Condition monitoring & predictive maintenance
• Provides elevator status info and utilization data, ensures safety and helps forecast faults and
schedule maintenance accordingly.
– Notifications and escalations
• Monitors elevator status, notifies support staff of critical events and, if necessary, escalates to
maintenance personnel.
– Maintenance tracking
• Serves to monitor the duration of preventive maintenance checks, track their lapses, and compare
elevator performance before and after maintenance.
» [6] Flyer - Connected Building, ELEVATOR MANAGER - Facility Management Solutions Software, Bosch
Software Innovations | Ullsteinstrasse 128 | 12109 Berlin, https://www.bosch-
si.com/media/bosch_si/building/elevator_monitoring_solution_page/20190405_flyer_connected-
building_elevator-monitoring_singapore.pdf
31. Monitoring software – example from Phoebe
Domognostics,PHOEBE Research and Innovation Ltd
http://www.phoebeinnovations.com/domognostics
Domognostics, Software solution from PHOEBEResearch and Innovation Ltd.
32. Monitoring software – example from Phoebe
Domognostics, PHOEBE Research and InnovationLtd
http://www.phoebeinnovations.com/domognostics
33. Monitoring software – example from Phoebe
• Domognostics+ is the next expected future version of
Domognostics software solution from Phoebe.
• Aims to use industrial research and develop an innovative low-cost
intelligent software/hardware solution designed for building
operators to better monitor and control their building systems and
reduce their operational expenses due to systems' inefficiencies or
previously undetected events (i.e. water leakages, energy losses),
based on state-of-the-art research-based data analytics, machine
learning and artificial intelligence methods.
Domognostics+, PHOEBE Research and InnovationLtd
http://www.phoebeinnovations.com/domognostics
34. Thank you for your attention.
https://pixabay.com/illustrations/thank-you-polaroid-letters-2490552/
35. Disclaimer
For further information, relatedto the VET4SBO project, please visit the project’swebsite at https://smart-building-
operator.euor visit us at https://www.facebook.com/Vet4sbo.
Downloadour mobile app at https://play.google.com/store/apps/details?id=com.vet4sbo.mobile.
This project (2018-1-RS01-KA202-000411) has been funded with support from the European Commission (Erasmus+
Programme). Thispublicationreflects the views only of the author, and the Commission cannot be held responsible
for any use which may be made of the informationcontainedtherein.