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Do better in 2017:
Startup Guide.
An interview with thought leaders at Web Summit Lisbon by Pepipost
2Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Contents.
Contents.......................................................................................................................................... 2
Foreword......................................................................................................................................... 3
Influencer Profiles........................................................................................................................... 4
Expert Speak. .................................................................................................................................. 7
Our Company Profile..................................................................................................................... 17
3Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Foreword.
Mega conferences such as the Web Summit bring lot of value and insights to entrepreneurs and
infuse growth to their companies. The Web Summit held in Lisbon in Fall 2016 witnessed 53,056
tech CEOs, founders, startups, investors and political leaders from across the world. It provided
the perfect opportunity for startups to receive constructive feedback and gain valuable learnings
from leaders in the space.
Is disruption an overrated term? What are the mistakes startups seem to be making
time and again? What do venture capitalists look for in a startups?
These are questions almost every startup has in their minds. So we went to people who know
better than anyone – influencers and thought leaders with solid experience in their field to pass
their wisdom forward and help startups learn from their experiences.
Reading this e-book won’t just leave motivated and inspired, you will leave equipped to
accelerate your startup in 2017.
Dibya Sahoo,
Co-founder, Pepipost
4Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Influencer Profiles.
5Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Dave Williams,
Founder & CEO At eBallers
Dave is one of Atlanta’s leading entrepreneurs recognized for his
expertise in online media, social media advertising and search engine
marketing. He is an active mentor, advisor and investor in the tech
startup scene with a perfect track record of success. A serial
entrepreneur, his companies have been consistently recognized as a
Fastest Growing Company, Healthiest Company, Best Places to Work,
and Best Workplaces for Commuters Awards. Dave has been
awarded Atlanta Small Business Person of the year, Atlanta
Marketing & Technology Lifetime Achievement Award and has been
featured in Wall Street Journal, Bloomberg TV and Adage
Brian Breslin,
Project Executive At IDA Ireland
The biggest tech companies – Google, Oracle, LinkedIn, Facebook
and Twitter have their international headquarters at Ireland. Strong
venture capital presence and incredible talent make Ireland the
perfect destination for tech companies to set up shop here, not to
mention tax opportunities. Brian is part of the IDA Ireland, a leading
global development agency that partners with multinational
companies to add value across their global operations using Ireland
as a business hub. Brian works for Growth Markets and guides clients
in growing their international footprint.
Simon Berger,
Founder Of IM2 Group
Simon is Founder of IM2 Group, who are world renowned exhibition
and conference organisers with an enviable reputation on a global
scale. Simon founded the company 22 years ago, and his experience
in the events space is recognised around the world. Simon recently
co-founded an exciting, disruptive expo called Millennial 2020, the
first expo of its kind that brings together the world’s biggest brands
and most exciting startups to uncover the future of millennial-driven
business, marketing & entrepreneurship.
6Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Tommy Otzen,
CEO & Co-founder Of KUBO Robot
One of the hot topics at this year's Web Summit was artificial
intelligence. Kubo Robot, a robot designed to teach young children
programming, was announced as the winner of the prestigious Alpha
Startup Award at the Web Summit 2016 and won top prize of
€100,000 in VC funding from Portugal Ventures. They also won at the
Pepipost #ThatsMyPitch Web Summit contest. Tommy Otzen is the
CEO & Co-founder of Kubo Robot and the brain behind this product.
Anshuman Mihir,
Founder & CEO MyTaxiIndia
India is home to the third largest number of technology driven
startups in the world beaten only by the US and UK in terms of the
number of ventures. One such promising startup from India is
MyTaxiIndia, a car rental and leasing portal that seeks to do what
Uber has opted out of – cater to intra-city cab booking market.
MyTaxiIndia was crowned the winner of PITCH competition 2016 at
RISE Conference (Web Summit), Hong Kong. Anshuman Mihir is the
Founder & CEO of this car rental startup.
7Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Expert Speak.
8Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
What is the most interesting/ promising sector
where globally VC investment is expected to
flow?
Artificial intelligence to automate monotonous tasks.
What are the five most important things you look
for in a startup?
1. Experience
2. Alignment
3. Focus
4. Tenacity
5. Strong culture
Dave
Founder & CEO At eBallers
9Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Apart from the tax benefit, what is the key
reason that makes Ireland an ideal location for
startups to set up shop?
Talent, talent and more talent. That is why companies come here. Ireland gives them the best
platform in the world to scale from!
What are the key things startups must do to run
a successful offshore business?
I think the key thing is to build the right partnerships. The best companies rarely go for it alone,
whether they advertise that fact or not. When you set up an office in a new market the success
of that can be greatly help with the right strategic partners. At IDA Ireland we place huge
importance on creating these channels for companies coming to Ireland. This is why most of our
clients end up growing to a scale far beyond what they originally planned.
Brian
Project Executive At IDA Ireland
10Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
How can startups use events and conferences to
grow their business?
Go to events where they can meet customers directly – Millennial20-20 is the best example of
this!
What are the 3 tips for startups to boost social
media engagement at events and conferences?
1. Be prepared with a full/daily social media strategy before arriving at the event
2. Schedule posts in advance and
3. Work with the Organisers’ PR & Comms team to schedule interviews, joint posts &
distribution.
Simon
Founder Of IM2 Group
11Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Tell us about one of the overwhelming challenges
you faced when setting up your startup and how
you overcame it.
KUBO started as a researched based project during our master-study at the University of
Southern Denmark. Very early in the process, we received a grant from the Danish government,
which we wanted to spend on a whole new set of prototypes. The grant was around 3500€. We
found a company in Lithuania that could help us build our prototypes. Long story short, the
company did not deliver as promised and we ended up losing our only two existing prototypes
of our product and the 3500€. That was a huge disappointment, but also a critical lesson on how
to out-source your production. To fix the problem, we had work day and night to build our
prototypes from scratch, since we already had booked test session in local schools in Denmark.
What’s the biggest risk that you’ve ever taken
and how did it turn?
At the moment we have invested almost all our time and resources in our upcoming
crowdfunding campaign on Indiegogo in January. As a team, we believe this is the right way for
us to bring our solution (KUBO Robot) to the market. If our intuition is wrong, we would have to
work hard to come up with a plan B in a very short time. To answer how it turned out, you would
have to ask me that same question in February, but I’m confident that it will be a definite answer.
Tommy
CEO & Co-founder Of KUBO Robot Ireland
12Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Tell us about one of the overwhelming challenges
you faced when setting up your startup and how
you overcame it
The journey of an entrepreneur is always challenging. I too faced many challenges in
my entrepreneur journey so far likewise finding co-founders / team, convincing investors,
execution of idea on real ground. But one of the biggest challenge was & is that “how to delight
and keep your customers with your company?" We have successfully found the mantra to give
the best experience to our customer for retention and we keep improving on this by improving
our product interface, service and after sales experience.
What’s the biggest risk that you’ve ever taken
and how did it turn out?
The biggest risk I took was when I started implementing the idea of MyTaxiIndia, I simply quit my
high salary job and started this company with my own savings. This came up as a direct hit on
pocket and when only I was confident on my doings. But this paid off, within few months
MyTaxiIndia became a bootstrapping company and in the next year we got seed and angle
funding from Singapore and Japan.
Anshuman
Founder & CEO MyTaxiIndia
13Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Main disruptions
happening in the
startup marketplace.
14Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Anshuman, MyTaxiIndia
Startup market place is
changing its priorities - Earlier
the focus was on GMV, number
of visitors and app downloads.
But now Investors
and companies are
focusing more on
actual business that
means - actual revenue and
profitability. It was speculated
that 2016 is not good a year for
investment but companies who
are focusing on bottom line are
getting cheque from investors.
According to me I find this is
one major disruptions in
startup market place till date.
Brian, IDA Ireland
Convergence seems to be the most important
theme within the tech industry at the moment. The
way adopting new technology and forming cross
over partnerships is fascinating. The health sector
and financial services sector are primed for major
disruption on the back of convergence. Exciting
times for the tech world! The world of IoT has
created a platform to make all companies
technology companies of sorts. It’s hard to
imagine what industry sectors won’t be
‘connected’ in the coming years!
Simon, IM2 Group
Startups are completely transforming the way
business is consumed and activated in all and
every area of business – out is not just about
technology innovation but disruption in
every department in every sector.
It is not a revolution it is an evolution; and
those that fail to adapt to the new
environment and consumer will join the
other failed brands/retailers/businesses that
already little the landscape!
Dave, eBallers
Startups from all over the world
competing against
each other with very
low startup costs. And,
employees have much greater
flexibility in work time and place
than ever before.
Tommy, KUBO Robot
In a broad sense, AI and chat agents seem to be very popular at
websummit. It is going to be fascinating to see how this
domain will develop and change the landscape
of online customer service and other customer oriented fields.
15Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Startup mistakes
entrepreneurs are
making time and
again.
16Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Brian, IDA Ireland
This is a difficult question to
answer. A lot of people would
argue that it is mistakes that
make entrepreneurs
successful in the end. I guess
to try and answer your
question though, the
biggest mistake I
see people making is
forgetting they are
building a business.
Ideas are great but it’s the
execution of that idea that
really counts. If you can’t
execute, you won’t succeed.
Anshuman, MyTaxiIndia
I find many entrepreneurs focusing on customer
acquisition without knowing why
their customer acquisition cost is not
dropping even if they are enhancing
their marketing budget plans and burn
rate. Customer acquisition holds importance but
with burn rate they should also improve their
product performance, customer experience and
delight to move ahead to the top or to remain on
top in the market.
Tommy, KUBO Robot
I believe that we always should strive to lower
the number of errors that we make. That
being said, I also believe that mistakes are
the fuel of wisdom for any
entrepreneur. Entrepreneurs are risk-
takers that rather take a change and make an
error than wait for the full report to arrive.
Simon, IM2 Group
Looking for funding
as opposed to
looking for paying
customers
Dave, eBallers
1. Unwillingness to be flexible in the startup's path
2. Getting too caught up in their own ego and
lose perspective on themselves and the company
3. Spending capital too quickly
17Pepipost
www.pepipost.com
Do better in 2017: Startup Guide
Pepipost is an email delivery service helping
businesses send their important emails like
notifications, newsletters, updates, etc.
Pepipost has a highly scalable cloud based
platform that is capable of delivering billions of
emails every hour with email delivery expertise
that ensures the best inbox rates. Easy
integration and disruptive pricing model makes
Pepipost the ideal email delivery partner for
both burgeoning startups and industry bigwigs.
Pepipost has been rated as #1 Transactional
Email Software for Small Business.
Our Company
Profile.

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Do better in 2017: Startup Success Guide by Pepipost

  • 1. tart Do better in 2017: Startup Guide. An interview with thought leaders at Web Summit Lisbon by Pepipost
  • 2. 2Pepipost www.pepipost.com Do better in 2017: Startup Guide Contents. Contents.......................................................................................................................................... 2 Foreword......................................................................................................................................... 3 Influencer Profiles........................................................................................................................... 4 Expert Speak. .................................................................................................................................. 7 Our Company Profile..................................................................................................................... 17
  • 3. 3Pepipost www.pepipost.com Do better in 2017: Startup Guide Foreword. Mega conferences such as the Web Summit bring lot of value and insights to entrepreneurs and infuse growth to their companies. The Web Summit held in Lisbon in Fall 2016 witnessed 53,056 tech CEOs, founders, startups, investors and political leaders from across the world. It provided the perfect opportunity for startups to receive constructive feedback and gain valuable learnings from leaders in the space. Is disruption an overrated term? What are the mistakes startups seem to be making time and again? What do venture capitalists look for in a startups? These are questions almost every startup has in their minds. So we went to people who know better than anyone – influencers and thought leaders with solid experience in their field to pass their wisdom forward and help startups learn from their experiences. Reading this e-book won’t just leave motivated and inspired, you will leave equipped to accelerate your startup in 2017. Dibya Sahoo, Co-founder, Pepipost
  • 4. 4Pepipost www.pepipost.com Do better in 2017: Startup Guide Influencer Profiles.
  • 5. 5Pepipost www.pepipost.com Do better in 2017: Startup Guide Dave Williams, Founder & CEO At eBallers Dave is one of Atlanta’s leading entrepreneurs recognized for his expertise in online media, social media advertising and search engine marketing. He is an active mentor, advisor and investor in the tech startup scene with a perfect track record of success. A serial entrepreneur, his companies have been consistently recognized as a Fastest Growing Company, Healthiest Company, Best Places to Work, and Best Workplaces for Commuters Awards. Dave has been awarded Atlanta Small Business Person of the year, Atlanta Marketing & Technology Lifetime Achievement Award and has been featured in Wall Street Journal, Bloomberg TV and Adage Brian Breslin, Project Executive At IDA Ireland The biggest tech companies – Google, Oracle, LinkedIn, Facebook and Twitter have their international headquarters at Ireland. Strong venture capital presence and incredible talent make Ireland the perfect destination for tech companies to set up shop here, not to mention tax opportunities. Brian is part of the IDA Ireland, a leading global development agency that partners with multinational companies to add value across their global operations using Ireland as a business hub. Brian works for Growth Markets and guides clients in growing their international footprint. Simon Berger, Founder Of IM2 Group Simon is Founder of IM2 Group, who are world renowned exhibition and conference organisers with an enviable reputation on a global scale. Simon founded the company 22 years ago, and his experience in the events space is recognised around the world. Simon recently co-founded an exciting, disruptive expo called Millennial 2020, the first expo of its kind that brings together the world’s biggest brands and most exciting startups to uncover the future of millennial-driven business, marketing & entrepreneurship.
  • 6. 6Pepipost www.pepipost.com Do better in 2017: Startup Guide Tommy Otzen, CEO & Co-founder Of KUBO Robot One of the hot topics at this year's Web Summit was artificial intelligence. Kubo Robot, a robot designed to teach young children programming, was announced as the winner of the prestigious Alpha Startup Award at the Web Summit 2016 and won top prize of €100,000 in VC funding from Portugal Ventures. They also won at the Pepipost #ThatsMyPitch Web Summit contest. Tommy Otzen is the CEO & Co-founder of Kubo Robot and the brain behind this product. Anshuman Mihir, Founder & CEO MyTaxiIndia India is home to the third largest number of technology driven startups in the world beaten only by the US and UK in terms of the number of ventures. One such promising startup from India is MyTaxiIndia, a car rental and leasing portal that seeks to do what Uber has opted out of – cater to intra-city cab booking market. MyTaxiIndia was crowned the winner of PITCH competition 2016 at RISE Conference (Web Summit), Hong Kong. Anshuman Mihir is the Founder & CEO of this car rental startup.
  • 7. 7Pepipost www.pepipost.com Do better in 2017: Startup Guide Expert Speak.
  • 8. 8Pepipost www.pepipost.com Do better in 2017: Startup Guide What is the most interesting/ promising sector where globally VC investment is expected to flow? Artificial intelligence to automate monotonous tasks. What are the five most important things you look for in a startup? 1. Experience 2. Alignment 3. Focus 4. Tenacity 5. Strong culture Dave Founder & CEO At eBallers
  • 9. 9Pepipost www.pepipost.com Do better in 2017: Startup Guide Apart from the tax benefit, what is the key reason that makes Ireland an ideal location for startups to set up shop? Talent, talent and more talent. That is why companies come here. Ireland gives them the best platform in the world to scale from! What are the key things startups must do to run a successful offshore business? I think the key thing is to build the right partnerships. The best companies rarely go for it alone, whether they advertise that fact or not. When you set up an office in a new market the success of that can be greatly help with the right strategic partners. At IDA Ireland we place huge importance on creating these channels for companies coming to Ireland. This is why most of our clients end up growing to a scale far beyond what they originally planned. Brian Project Executive At IDA Ireland
  • 10. 10Pepipost www.pepipost.com Do better in 2017: Startup Guide How can startups use events and conferences to grow their business? Go to events where they can meet customers directly – Millennial20-20 is the best example of this! What are the 3 tips for startups to boost social media engagement at events and conferences? 1. Be prepared with a full/daily social media strategy before arriving at the event 2. Schedule posts in advance and 3. Work with the Organisers’ PR & Comms team to schedule interviews, joint posts & distribution. Simon Founder Of IM2 Group
  • 11. 11Pepipost www.pepipost.com Do better in 2017: Startup Guide Tell us about one of the overwhelming challenges you faced when setting up your startup and how you overcame it. KUBO started as a researched based project during our master-study at the University of Southern Denmark. Very early in the process, we received a grant from the Danish government, which we wanted to spend on a whole new set of prototypes. The grant was around 3500€. We found a company in Lithuania that could help us build our prototypes. Long story short, the company did not deliver as promised and we ended up losing our only two existing prototypes of our product and the 3500€. That was a huge disappointment, but also a critical lesson on how to out-source your production. To fix the problem, we had work day and night to build our prototypes from scratch, since we already had booked test session in local schools in Denmark. What’s the biggest risk that you’ve ever taken and how did it turn? At the moment we have invested almost all our time and resources in our upcoming crowdfunding campaign on Indiegogo in January. As a team, we believe this is the right way for us to bring our solution (KUBO Robot) to the market. If our intuition is wrong, we would have to work hard to come up with a plan B in a very short time. To answer how it turned out, you would have to ask me that same question in February, but I’m confident that it will be a definite answer. Tommy CEO & Co-founder Of KUBO Robot Ireland
  • 12. 12Pepipost www.pepipost.com Do better in 2017: Startup Guide Tell us about one of the overwhelming challenges you faced when setting up your startup and how you overcame it The journey of an entrepreneur is always challenging. I too faced many challenges in my entrepreneur journey so far likewise finding co-founders / team, convincing investors, execution of idea on real ground. But one of the biggest challenge was & is that “how to delight and keep your customers with your company?" We have successfully found the mantra to give the best experience to our customer for retention and we keep improving on this by improving our product interface, service and after sales experience. What’s the biggest risk that you’ve ever taken and how did it turn out? The biggest risk I took was when I started implementing the idea of MyTaxiIndia, I simply quit my high salary job and started this company with my own savings. This came up as a direct hit on pocket and when only I was confident on my doings. But this paid off, within few months MyTaxiIndia became a bootstrapping company and in the next year we got seed and angle funding from Singapore and Japan. Anshuman Founder & CEO MyTaxiIndia
  • 13. 13Pepipost www.pepipost.com Do better in 2017: Startup Guide Main disruptions happening in the startup marketplace.
  • 14. 14Pepipost www.pepipost.com Do better in 2017: Startup Guide Anshuman, MyTaxiIndia Startup market place is changing its priorities - Earlier the focus was on GMV, number of visitors and app downloads. But now Investors and companies are focusing more on actual business that means - actual revenue and profitability. It was speculated that 2016 is not good a year for investment but companies who are focusing on bottom line are getting cheque from investors. According to me I find this is one major disruptions in startup market place till date. Brian, IDA Ireland Convergence seems to be the most important theme within the tech industry at the moment. The way adopting new technology and forming cross over partnerships is fascinating. The health sector and financial services sector are primed for major disruption on the back of convergence. Exciting times for the tech world! The world of IoT has created a platform to make all companies technology companies of sorts. It’s hard to imagine what industry sectors won’t be ‘connected’ in the coming years! Simon, IM2 Group Startups are completely transforming the way business is consumed and activated in all and every area of business – out is not just about technology innovation but disruption in every department in every sector. It is not a revolution it is an evolution; and those that fail to adapt to the new environment and consumer will join the other failed brands/retailers/businesses that already little the landscape! Dave, eBallers Startups from all over the world competing against each other with very low startup costs. And, employees have much greater flexibility in work time and place than ever before. Tommy, KUBO Robot In a broad sense, AI and chat agents seem to be very popular at websummit. It is going to be fascinating to see how this domain will develop and change the landscape of online customer service and other customer oriented fields.
  • 15. 15Pepipost www.pepipost.com Do better in 2017: Startup Guide Startup mistakes entrepreneurs are making time and again.
  • 16. 16Pepipost www.pepipost.com Do better in 2017: Startup Guide Brian, IDA Ireland This is a difficult question to answer. A lot of people would argue that it is mistakes that make entrepreneurs successful in the end. I guess to try and answer your question though, the biggest mistake I see people making is forgetting they are building a business. Ideas are great but it’s the execution of that idea that really counts. If you can’t execute, you won’t succeed. Anshuman, MyTaxiIndia I find many entrepreneurs focusing on customer acquisition without knowing why their customer acquisition cost is not dropping even if they are enhancing their marketing budget plans and burn rate. Customer acquisition holds importance but with burn rate they should also improve their product performance, customer experience and delight to move ahead to the top or to remain on top in the market. Tommy, KUBO Robot I believe that we always should strive to lower the number of errors that we make. That being said, I also believe that mistakes are the fuel of wisdom for any entrepreneur. Entrepreneurs are risk- takers that rather take a change and make an error than wait for the full report to arrive. Simon, IM2 Group Looking for funding as opposed to looking for paying customers Dave, eBallers 1. Unwillingness to be flexible in the startup's path 2. Getting too caught up in their own ego and lose perspective on themselves and the company 3. Spending capital too quickly
  • 17. 17Pepipost www.pepipost.com Do better in 2017: Startup Guide Pepipost is an email delivery service helping businesses send their important emails like notifications, newsletters, updates, etc. Pepipost has a highly scalable cloud based platform that is capable of delivering billions of emails every hour with email delivery expertise that ensures the best inbox rates. Easy integration and disruptive pricing model makes Pepipost the ideal email delivery partner for both burgeoning startups and industry bigwigs. Pepipost has been rated as #1 Transactional Email Software for Small Business. Our Company Profile.