SlideShare a Scribd company logo
1 of 27
Download to read offline
RUNNING THE ENTERPRISE 8
 8.4
 HUMAN RESOURCES

. Contracts Of Employment

. Understanding Employees' Rights

. Resolving Problems With Employees




                                      P 306
HUMAN RESOURCES 8.4
  CONTRACTS OF EMPLOYMENT
  Many businesses require employees to operate. Not all kinds of
  work can be handled on a self-employed basis. And the Inland
  Revenue will often treat people working for you as employees
  no matter what your arrangements. You or your business are
  very likely at some point to be an employer and your role as an
  employer is governed by law. You need to know your legal duties
  if you want to avoid trouble later.


When?                                          What’s In It?
As soon as an employee agrees to work for      Most employees must be given a
an employer, a ’contract’ exists, and some     written contract within 13 weeks of
legal rights and duties arise immediately.     starting work, (says the Employment
However, most rights and duties only apply     Protection (Consolidation) Act 1978).
when the employment starts and some            Details must include:
of them take time to come into effect, (for    . The employer’s name
example, you have to work for an employer
                                               . The employee’s name
for two years before you can claim unfair
dismissal at an industrial tribunal).          . The date employment began
                                               . The job title

In Writing?                                    And
                                               . The amount of pay and how often
A contract of apprenticeship must be in
writing. Terms and conditions can be verbal,     payments are made
not written down. Some part time workers       . Hours of work
do not have to be given a written statement,   . Holiday pay/entitlement
for example, someone who works less than
16 hours per week must work more than          . Sick pay arrangements
8 hours a week for over five years before      . Pension arrangements
they are entitled to a written statement.
                                               . Periods of notice
                                               . Disciplinary/grievance procedures
                                               . Appeals procedure




                                                                                       P 307
HUMAN RESOURCES 8.4
                                                 . Entitlement to pay if laid off
What’s Left Out?
                                                   (if allowed in their contract)
Items spelled out in detail (as above) are
                                                 . Entitlement to redundancy pay
called ’express’ terms, because they are
expressly agreed. Other things may be              (and time to look for work)
agreed but not be put in writing. They may       . Entitlement to safety at work
be implicit. The courts have established that
                                                 . Entitlement to statutory sick pay
the following are implicit in all contracts,
whether expressed or not:                        . Entitlement to time off for civic duties
. To maintain trust and confidence                 or Trade Union work
  through co-operation                           . Entitlement to protected rights if the
. To act in good faith towards each other          firm is taken over
                                                 . Entitlement to protection from
. To take reasonable care to ensure health
                                                   unfair dismissal
  and safety at work
                                                 . Entitlement to written reasons
Implicit terms can become part of the              for dismissal
contract through:
. Repeated conduct of the two sides
. ’Custom and practice’, especially if           Changing It?
  usual in the same trade                        To avoid problems later, any changes should
. Written rules of the company                   be agreed by both sides and detailed in
                                                 writing. Changes can be brought about:
                                                 . By individual agreement

Statutory Rights                                 . By collective bargaining

Other Acts Of Parliament cover employees’        . By working to new terms
rights, and these cannot be set aside, even if     without disagreement
the company tries to, in rules or contracts.     . By short term agreed variations
. No discrimination on grounds of race             e.g. place of work
. No discrimination of grounds of sex
  or marriage
. Entitlement to equal pay for equal work        Ending It?
. Entitlement to an itemised pay statement       Either side can end the contract by giving
                                                 the required notice. If notice is not given,
. Entitlement to maternity benefits              either side can claim damages. However,
. Entitlement to protection from the             no notice is necessary: (a) in cases of
  Wages Councils, (if they exist)                dismissal for Gross Misconduct, or (b) where
                                                 Constructive Dismissal occurs, (that is, the
. Entitlement to minimum notice
                                                 employee resigns because the employer
. No deductions from pay without                 has broken the contract).
  written permission




                                                                                         P 308
HUMAN RESOURCES 8.4
  UNDERSTANDING
  EMPLOYEES' RIGHTS
Workers And Employees                           Insuring Your Employees
An ’employee’ is someone who works              You must insure against any claims arising
for you under the terms of a contract of        from illness, diseases or injuries your staff
employment, whether it is written down,         may pick up as a result of working for you.
agreed orally or implied by the nature of the
relationship. Many casual workers are likely    Employees’ liability insurance, which
to be employees with short-term contracts.      protects your business against claims from
                                                employees for accidents or sickness they
A ’worker’ is any individual person who         may suffer as a result of working for you, is
works for you, whether under a contract of      a legal requirement. The statutory minimum
employment with you or not, who provides        cover is £5 million and you should display
a personal service e.g. a casual worker,        the certificate in any place of work. Keep
agency worker or some freelance workers.        your certificates even after they have
In terms of the rules and regulations in this   expired - employees could make a claim
section, genuinely self-employed people or      many years after they have worked for you.
businesses to whom you subcontract are
not defined as ’workers’.                       If you are an employer, you must purchase
                                                employees’ liability insurance.
All employees are workers, but not all
workers are employees. Many rules,
regulations and rights apply only to            Duty Of Care
employees, but some apply to all workers.
                                                The basic rule is that irrespective of the
                                                relationship between the social enterprise
Where ’workers’ are referred to in this
                                                and the individual worker or employee, it,
guide, everyone working for you who isn’t
                                                its employees and its committee members
self-employed or employed by someone
                                                have a duty of care which, if breached,
else is entitled to the employment rights
                                                may make them liable for prosecution or
in question.
                                                civil action. It is important therefore that
                                                all people involved understand their
                                                responsibilities to employees and act
                                                upon them.




                                                                                       P 309
HUMAN RESOURCES 8.4
Terms And Conditions                         Most benefits other than money can’t be
                                             included, apart from a small amount for
Of Employment
                                             free accommodation.
The National Minimum Wage
                                             Workers’ average pay must be at or above
Nearly everyone who works for you is         the minimum wage for the period for which
entitled by law to receive a minimum level   they’re being paid. For workers on a wage
of pay - the national minimum wage. This     or salary, the number of hours worked will
includes bonuses and incentive payments      generally be clear. If you have pieceworkers
- but not overtime or shift-work premiums.   or workers paid to do set tasks, you can
                                             agree with them a fair number of hours
You must pay everyone who works for you
                                             for the work to represent.
at least the national minimum wage. This
typically includes freelance and casual      You’ll need to keep records to prove you’re
workers as well as employees who have        complying. Workers can ask to see them if
a contract of employment.                    they think they’re being underpaid. If most
                                             of your staff have earnings well above the
 The rates current from October              minimum wage, you probably won’t need to
 2004 are:                                   keep any specific records beyond those you
 . £4.85 an hour - main (adult) rate         already keep for PAYE.

   for workers aged 22 and over
                                             Payments To Staff Who Are Off Sick
 . £4.10 an hour - development rate
                                             Staff who can’t work for four days or more
   for workers aged 18 - 21 inclusive
                                             because of illness are entitled to a minimum
 . £3.00 an hour - rate for 16 and 17        level of sick pay. You can claim some of the
   year olds (above compulsory school        money back from the Inland Revenue if your
   leaving age)                              business’s sick pay exceeds a set level.
 N.B. 16 and 17 year old apprentices are     You must pay statutory sick pay (SSP) to
 exempt from the young workers rate          employees who can’t work for four or more
                                             calendar days in a row because of physical
When calculating whether you’re paying       or mental illness or disablement. The rate
the minimum wage, you can take into          in the tax year 2004/05 is £66.15 a week.
account any incentive or performance
                                             All full and part-time employees and agency
-related payments, bonuses and tips paid
                                             workers who are employees for National
through the payroll. But extra money above
                                             Insurance purposes, aged between 16 and
basic pay - such as overtime or shift-work
                                             65, qualify for statutory sick pay provided
premiums - doesn’t count.
                                             they earn more than the National Insurance
                                             lower-earnings limit, which is £79 per week
                                             (2004/05 tax year). But you can withhold
                                             statutory sick pay if the employee has
                                             recently drawn incapacity benefit or severe
                                             disablement allowance or is in custody.




                                                                                   P 310
HUMAN RESOURCES 8.4
If your own arrangements are more               You are exempt from having to offer a
generous than the statutory sick pay            stakeholder pension scheme, even if you
scheme you can opt out. But you must            employ five or more people, if:
keep detailed records.                          . They all earn less than the National

Statutory sick pay is subject to income           Insurance lower earnings limit
tax and employee’s National Insurance           . You offer access to an occupational
contributions. It’s payable for up to 28          pension scheme which all employees
weeks for any one period of sickness.             can join within a year of starting work
                                                . You offer to pay a contribution of at least
You may be able to recover some SSP by
deducting this money from the National            3% of employees’ basic pay to a personal
Insurance contributions you pay to the            pension scheme and to deduct their
Inland Revenue (and from income tax if            contributions if requested. The scheme
necessary). Full details on what you can          shouldn’t penalise members who
claim back is available in the Inland Revenue     stop contributing.
booklet What To Do If Your Employee Is
                                                If you aren’t exempt, you must choose
Sick. Any sick pay you recover has to be
                                                a stakeholder scheme which is registered
recorded on your Inland Revenue P14 and
                                                with the Occupational Pensions Regulatory
P35 forms at the end of the tax year.
                                                Authority (OPRA).
You must keep full records of sick pay for
                                                You should consult employees about
three years. A form for this purpose can be
                                                your choice and then write to the scheme
found in the Inland Revenue booklet What
                                                provider to say you’ve formally chosen
To Do If Your Employee Is Sick. It is also
                                                their scheme. Keep a copy of the letter.
a good idea to record sick pay paid to an
employee in the relevant column on your         Give employees details of your chosen
P11 form.                                       provider and a contact name. You can give
                                                information about the scheme to employees
Employee Pensions                               - but you mustn’t advise them about its
If you’ve got five employees or more, you       financial benefits.
may need to offer employees access to a
                                                Employees aren’t obliged to sign up to
stakeholder pension scheme. The business
                                                the scheme. Tell staff you can take their
is not required to make contributions to an
                                                contributions from pay through PAYE but
employee’s scheme - but you must deduct
                                                that they can pay directly into the scheme
an employee’s contributions from their pay
                                                if they prefer.
if they ask you to.
                                                You must deduct the employee’s
                                                contributions from pay if asked to do so
                                                and forward them to the scheme provider.
                                                Keep records of the payments.

                                                Employers don’t have to make
                                                contributions. If you want to, tell staff
                                                how much you intend to put in.




                                                                                            P 311
HUMAN RESOURCES 8.4
Length Of The Working Week                     Rest Breaks
Rules on working time fix the maximum          Workers have a right to minimum rest
average working week for most worker           breaks during and between shifts, and a set
at 48 hours. Workers can agree voluntarily     number of days off each week. There are
to forgo this limit - but you mustn’t put      special rules concerning young workers.
pressure on them to do so.
                                               Most people who work for you - employees,
For calculation purposes, hours are            freelancers, casual or agency workers - are
averaged over a 17-week period, though         entitled to minimum rest breaks. Workers
this can be extended by agreement. The         must have a minimum 20-minute rest break
calculation must add in hours spent on         in each shift lasting more than six hours.
holiday and sick leave which would             Young members of staff - who are over the
otherwise have been worked.                    minimum school-leaving age but under 18
                                               - are entitled to at least 30 minutes break
Workers can voluntarily agree to waive the     for each 4 1/2 hours they work.
48 hours’ limit - but you mustn’t force or
put pressure on them. You must ask those       In certain specified circumstances, rest
who do opt out to sign a written agreement.    breaks, rests between shifts and days off
The limits don’t apply to employees who        can be accumulated and used later. For
have the freedom to choose their own hours     example, this may happen during busy peak
of work - typically senior managers - nor to   periods, when an emergency crops up or
self-employed contractors. But freelance or    where someone works a long way from
agency staff who get paid a regular wage or    home and wants to work longer hours over
salary do qualify.                             a few days to complete a task more quickly.

Work-related training counts as part of        A young worker’s entitlement to breaks can
the working week, as do travel as part of      only be changed or not taken in exceptional
a worker’s duties and working lunches.         circumstances. Young workers must not
But journeys to and from work and lunch        work more than eight hours a day and
breaks don’t.                                  40 hours a week.

Staff have a right to 11 hours rest between    If you are covered by the Disability
each working day; young workers get 12         Discrimination Act and you have a worker
hours. You mustn’t force staff to work more    who requires extra work breaks, for example
than six days in every seven, or 12 days in    to take medication privately, you may be
every 14. Young workers should get two         discriminating by unreasonably refusing.
days off a week.
                                               Night Work
You need to keep a record to show you’re
complying with the 48-hour limit - but you     There are special regulations governing
may be able to do this by using records        night worker’s hours and they must also be
you already keep for pay (a payslip quoting    offered a free health assessment to check
hours worked, for example). You have           they’re up to working at night. Nearly
to keep an up-to-date record of workers        everyone who works for you, including
who’ve agreed to work more than 48             employees, freelancers and agency workers,
hours a week.                                  are covered by these rules.




                                                                                    P 312
HUMAN RESOURCES 8.4
Night time is defined as a period of at         amount of days they work each week. You
least seven hours between 10pm and 7am.         are of course free to specify a longer period
Unless you agree otherwise with your staff,     in your employees’ contracts if you wish.
it is defined as the period between 11pm
                                                So a full-time worker who works five days
and 6am.
                                                a week is entitled to 20 days’ annual leave,
Night workers - people who regularly            while a part-timer who works two days a
work at least three hours during night time     week is entitled to eight days.
- shouldn’t average more than 8 hours in
                                                The minimum leave period can include
24-hour period. This is normally calculated
                                                bank holidays. There’s no automatic right
over 17 weeks, though it can be extended by
                                                to take bank holidays off.
agreement with staff. If a night worker’s
job involves special hazards or physical or     The leave entitlement starts building up
mental strain, there is no averaging - they     from a worker’s first day at work. With your
mustn’t work more than eight hours in any       staff’s agreement, during their first year of
one 24-hour period.                             work you can use a system in which they get
                                                one twelfth of their annual leave entitlement
You must offer workers a free health
                                                for each month they work, rounded to the
assessment before they start working at
                                                nearest half day.
night and repeat it regularly (typically once
a year) after that. This will generally be in   Holiday pay must be based on the worker’s
the form of a questionnaire, with a medical     average pay. If, for example, their normal
examination following if you have any           pay includes additional money for working
doubts about the employee’s fitness for         unsocial hours, so must the holiday pay.
night work. You should pay particular
attention to young (under 18) workers’          You should agree with staff how much
suitability for night work - specific           notice of leave they should give. If you don’t
regulations on the times at which they          have an agreement, the notice period should
are allowed to work became law on April 6,      be twice the length of the leave requested.
2003. A sample assessment questionnaire is
                                                If someone stops working for you, they’re
available from www.dti.gov.uk/er. You must
                                                entitled to be paid for any leave they
keep records of these assessments
                                                haven’t taken.
for two years.

                                                Time Off Work Other Than Annual Leave
Paid Annual Leave
                                                There is a range of other circumstances
People who work for you must get a
                                                in which employees will be eligible for paid
minimum of four weeks’ paid annual leave a
                                                or unpaid time off - including acting as a
year - though this can include bank holidays.
                                                safety representative, going to antenatal
Most people who work for you, including         appointments and dealing with an
your employees, freelancers and agency          emergency involving a dependant. You
workers, are entitled to a minimum of 4         must allow staff time off in a number
weeks’ paid annual leave, with part-time        of circumstances.
workers enjoying leave proportionate to the




                                                                                       P 313
HUMAN RESOURCES 8.4
If an employee is pregnant, she is entitled to    . A range of public duties, including
time off for any appointments made on the           acting as a magistrate; a member of a
advice of a registered medical practitioner,        local authority, police authority, health
midwife or health visitor.                          authority or NHS trust; a member of a
                                                    school governing body. If you don’t release
You must give time off to employees                 an employee for jury service, you could be
who are:                                            prosecuted for contempt of court
. Carrying out duties or receiving training
                                                  If you are covered by the Disability
  as a safety representative
                                                  Discrimination Act and you have a worker
. Carrying out industrial-relations duties or
                                                  who requires time off for reasons related to
  being trained as an official of a recognised    the disability, for example for treatment or
  trade union                                     rehabilitation, you may be discriminating by
. Carrying out duties as a pension                unreasonably refusing.
  scheme trustee
                                                  In other cases, you only have to allow
. Looking for another job or arranging            ’reasonable’ time off.
  training for future employment when
  being made redundant                            Right To Belong To A Trade Union
. Carrying out duties or receiving training       You mustn’t penalise employees for joining
  as an employee representative for               - or refusing to join - a trade union. You
  consultation over collective redundancies       mustn’t base recruitment decisions on
  or business transfers                           whether or not an employee belongs
. Young people doing studying or training         to a trade union. Staff don’t need your
  leading to a relevant qualification             permission to belong to a union. You can’t
                                                  dismiss or threaten to dismiss someone
In the following instances you have to give       for being a member.
employees time off but you’re not obliged
to pay them if you don’t want to:                 You cannot take any other action to
                                                  prevent, penalise of deter an employee
. Taking action to deal with an emergency
                                                  from belonging to a union - such as
  involving a dependant, such as helping          refusing to promote them. Nor can you
  a dependant who falls ill, is injured or        make an employee join or stay in a union.
  assaulted, arranging a dependant’s funeral,
  helping a dependant give birth, dealing         If you employ more than 20 people and
  with an unexpected breakdown in care            refuse to recognise a union for bargaining
  arrangements for a dependant or dealing         purposes, you may be required to do so
  with an incident at a school attended by        after a ballot or if the majority of the
  a child of the employee                         relevant workforce are union members.
. Taking part in certain trade union activities




                                                                                           P 314
HUMAN RESOURCES 8.4
Race And Sex Discrimination                       new shift patterns which make things hard
                                                  for working mothers or introducing a
People have the right not to be
                                                  uniform banning headgear when some
discriminated against on the grounds of
                                                  people wear headwear relating to their
race, sex or marital status. And this doesn’t
                                                  religious or ethnic background.
just mean giving all your staff access to the
same opportunities - you must also protect        Staff have the right not to be subject to
them against verbal or physical harassment.       racial or sexual harassment - which might
                                                  include lewd, sexist or racist remarks,
You mustn’t discriminate against anyone
                                                  graffiti, jokes, verbal abuse or physical
who works for you (including self-employed
                                                  assault. Remember that you may be held
contractors) or treat them less favourably
                                                  responsible for any discrimination or
because of their: colour; race; nationality;
                                                  harassment practised by your employees,
ethnic or national origin; sex; status as a
                                                  so you must deal with any problems. You
married person.
                                                  mustn’t victimise anyone who makes
Apart from yourself, you also have to ensure      a complaint of discrimination against you.
that other managers or members of staff
                                                  There are a few limited exceptions to the
don’t discriminate against their colleagues.
                                                  rules - for example, in jobs such as acting
The way you recruit staff mustn’t                 and modelling where someone from a
discriminate against anyone because               particular racial group or sex may be
of their race or sex.                             needed for the purposes of authenticity.
                                                  Some restaurants where food is served in
You mustn’t offer less favourable                 a particularly authentic setting may also
contractual terms - including those covering      be allowed to recruit from particular
pay and benefits nor deny people access to        racial groups.
promotion, transfers, training or any other
schemes, facilities or services. Under            Some welfare or social workers may be able
equal-pay laws, you must offer the same           to serve the interests of a particular racial
level of pay to men and women doing the           group better if they’re a member of that
same or similar work as someone of the            group. And in areas such as care work, it
opposite sex.                                     may be necessary to appoint someone of
                                                  a particular sex for reasons of privacy
You mustn’t dismiss an employee because           and decency.
they are married or because of their sex,
race, nationality or ethnic or national origins   It’s best to take advice if you intend to
and any attempt at separating people of a         apply one of the exceptions. You may also
particular race from other staff counts           take positive action to help men or women
as discrimination.                                or members of a particular racial group
                                                  compete on equal terms when looking for
You must also avoid indirect discrimination       work - perhaps by running a training course
- where you apply a seemingly unbiased            or offering work experience. You can
requirement or practice which members             encourage people to apply for work - but
of one sex or a racial group are much less        you must always select the best person
likely to be able to comply with. Examples        for the job when recruiting.
of indirect discrimination might be creating




                                                                                         P 315
HUMAN RESOURCES 8.4
Workers With Disabilities                        For example, this may mean holding an
                                                 interview in a room that is more accessible
You mustn’t treat staff less favourably
                                                 to a wheelchair user, removing a
on the grounds of their disability unless
                                                 requirement that people phone in to discuss
you can justify such treatment.
                                                 a vacancy or providing special equipment or
Disability is defined as a physical or mental    a sign language interpreter for an interview.
impairment which has a substantial and
                                                 You mustn’t offer less favourable
long-term adverse effect on a person’s
                                                 contractual terms - including those covering
ability to carry out normal day to
                                                 pay and benefits - to staff because they’re
day activities.
                                                 disabled. Nor can you deny them access to
You must be prepared to make ’reasonable         promotion, transfers, training or any other
adjustments’ for disabled people - changes       schemes, facilities or services.
that would assist them to work or continue
                                                 You mustn’t dismiss staff on the grounds
to work for you. Examples might include:
                                                 of disability or victimise anyone who makes
. Making alterations to your premises            a complaint of disability discrimination
. Giving some of the disabled person’s           against you.
  duties to another member of staff
. Buying special equipment
                                                 Rights Of Part Time Workers
. Changing the person’s working hours
                                                 Part time workers are generally entitled
In some circumstances you may be justified       to the same treatment as full timers - from
in refusing such adjustments. This might         the same hourly rates of pay to access to
include when the adjustment would:               promotion opportunities, pension schemes
. Make no significant difference to the          and training.

  disabled person’s ability to do the job        You mustn’t treat part time workers less
. Not be practical                               favourably than a comparable full timer
                                                 - anyone working for the same employer
. Cost more than you could afford,
                                                 doing the same or broadly similar work.
  particularly when there is no financial
                                                 The rules cover employees, freelancers or
  help available to you
                                                 casual workers, but not the genuinely
. Contravene other legislation, such             self-employed. However, you may be able
  as health and safety rules                     to treat a part timer differently from a
                                                 full timer if you can show that it’s necessary
The way you recruit staff (including             and appropriate to achieve a real
self-employed contractors) should not            business aim.
discriminate against people with a disability.
                                                 Part time workers should get the
You may need to make reasonable                  same hourly rates of pay as comparable
adjustments to your recruitment process          full timers. Overtime rates must be the
to make sure people with disabilities are        same, too - but legally you do not need to
not disadvantaged in their application.          pay overtime rates until they have exceeded
                                                 normal full-time hours.




                                                                                        P 316
HUMAN RESOURCES 8.4
In addition, part time employees enjoy leave   of treatment - though you can be more
proportionate to the amount of days they       generous if you wish.
work each week. So if a full time employee
                                               You must give pregnant women paid time
who works five days a week is entitled to 20
                                               off to attend antenatal care appointments
day’s annual leave, a part timer who works
                                               which may include relaxation and parenting
2 days a week is entitles to eight days.
                                               classes attended on the advice of a
You must also treat part timers the same as    registered medical practitioner, midwife
full timers when calculating entitlement to    or health visitor. They’re also entitled to
maternity and parental leave and calculating   up to 26 weeks’ ordinary maternity leave.
levels of sick pay and maternity pay.          Ordinary maternity leave can start any time
                                               from the 11th week before the baby is due to
You must give them the same access as          be born. The employee must give you three
full time workers to promotion opportunities   weeks’ notice of the leave, where possible.
and pension schemes.
                                               Many women will be entitled to receive
Part timers mustn’t be treated unfavourably    statutory maternity pay during ordinary
if you’re selecting position for redundancy.   maternity leave (see ’Pay While On
You shouldn’t exclude people from              Maternity Leave’ page 318).
training because they work part time.          A woman expecting a baby must notify you
Where possible, training should be             by the 15th week before the expected week
organised when all staff can attend.           of childbirth. You’ll have to write to her
You mustn’t victimise part timers who’ve       stating when you expect her to return to
made a complaint of unfair treatment           work if she takes her full maternity leave
against you.                                   entitlement. A pregnant employee must
                                               give you a certificate giving details of the
                                               expected week of childbirth from her doctor
                                               or midwife. Keep this as a record.
Maternity, Paternity
And Dependents                                 A pregnant woman keeps all her normal
                                               terms and conditions except wages or salary
When An Employee Is Pregnant                   while she’s on ordinary maternity leave. Her
A pregnant employee automatically qualifies    holiday will continue to build up as normal,
for ordinary maternity leave. Those with a     for example. If her job becomes redundant
minimum length of service can also take        during the maternity leave, you must offer
additional, unpaid leave if they wish. You     any suitable alternative work available. You
mustn’t dismiss a pregnant employee - or       must also ’seriously consider’ any request
single her out for redundancy - for reasons    by the employee to return to work part time.
connected with her pregnancy, childbirth       Refusal to offer such an option may amount
or maternity leave. Nor must you treat her     to indirect sex discrimination.
unfairly. Regardless of the size of your
                                               If a woman has worked for you for 26 weeks
business or the hours she works, a pregnant
                                               by the beginning of the 11th week before the
employee is entitled to a minimum standard
                                               baby is due to be born, she can also take up




                                                                                    P 317
HUMAN RESOURCES 8.4
to 26 weeks’ unpaid additional maternity          year) will be entitled to receive statutory
leave, and the period of unpaid additional        maternity pay during their ordinary
leave runs from the end of ordinary               maternity leave. Women are entitled to
maternity leave.                                  26 weeks’ statutory maternity pay, and will
                                                  receive 90% of average weekly earnings for
Only some terms and conditions of                 the first six weeks. This is followed by a
employment remain during the unpaid               standard rate of £102.80 per week or 90%
additional leave period - relating to             of average weekly earnings, whichever is
compensation in the event of redundancy,          the lower.
notice periods and discipline and grievance
procedures, for example.                          Statutory maternity pay is subject to income
                                                  tax and National Insurance contributions in
After additional maternity leave, an              the same way as normal earnings.
employee is entitled to return to the same
job. If this job has been made redundant,         Employers recover statutory maternity
you must offer any suitable alternative           pay from the income tax and National
available. But if her job has been made           Insurance contributions they pay to the
redundant and you’ve got five employees           Inland Revenue.
or fewer, you don’t have to re-employ her
if it wouldn’t be practical to do so and          If your business’s total annual National
there’s no suitable alternative work.             Insurance contributions are £40,000 or less,
However, you may need to prove this               you can claim back all statutory maternity
to an employment tribunal.                        pay plus a compensation payment on top
                                                  from the Inland Revenue. Otherwise you can
If there’s an unavoidable health or safety        claim 92% of the payments you make.
risk to a new or expectant mother or her
                                                  You must record maternity payments in the
baby, and you can’t find other suitable work
                                                  relevant sections of your P11, P14 and P35
for her, you must suspend her on full pay.
                                                  tax forms from the Inland Revenue. You
It is illegal for new mothers to return to work   can also use for SMP2 to keep a record of
within two weeks of giving birth (four weeks      statutory maternity payments if you wish.
for factory workers).                             These are available from the Inland Revenue
                                                  (see References page 322). All records must
Pay While On Maternity Leave                      be kept for three years.
Many pregnant women also have the right
                                                  Paternity Pay
to receive a minimum level of pay during
their ordinary maternity leave. You can           Working fathers can take up to two
claim most - or all - of this money back          weeks’ paid leave following the birth of a
from the Government.                              baby. Their pay will be set at the same level
                                                  as statutory maternity pay.
Women who’ve worked for you for at
least 26 weeks into the 15th week before
the baby is due and earn more than the
lower earnings limit for National Insurance
contributions (£79 for the 2004/05 tax




                                                                                         P 318
HUMAN RESOURCES 8.4
To qualify, an employee must:                      Staff who earn less than the lower earnings
. Have or expect to have responsibility            limit for National Insurance contributions
                                                   don’t qualify for statutory paternity pay.
  for the child’s upbringing
. Be the child’s biological father or the          You can recover statutory paternity pay
  mother’s husband or partner                      from the income tax and National Insurance
. Have worked continuously for you for at          contributions you pay to the Inland Revenue.

  least 26 weeks by the 15th week before the       If your business’s total annual National
  baby was due and have continued working          Insurance contributions are £40,000 or less,
  for you until after the birth                    you can claim back all statutory maternity
. (When paternity leave is being taken by an       pay plus a compensation payment on top
  adoptive parent) have worked for you for         from the Inland Revenue. Otherwise you
  at least 26 weeks by the week in which           can claim 92% of the payments you make.
  they were told they had been matched
                                                   You must record maternity payments in the
  with a child, and have continued working
                                                   relevant sections of your P11, P14 and P35
  for you until the child was placed with
                                                   tax forms from the Inland Revenue. You
  the adopter
                                                   can also use for SMP2 to keep a record of
You can ask the employee to fill in a              statutory maternity payments if you wish.
self-certificating form as evidence of their       These are available from the Inland Revenue
entitlement to statutory paternity pay.            (see References page 322). All records must
You can use the Inland Revenue’s form              be kept for three years.
Becoming A Parent (SC3).
                                                   Paid Leave For Adoptive Parents
Fathers can take a block of either one or
                                                   Employees who are newly matched with a
two whole weeks’ leave - but not odd days.
                                                   child for adoption by an adoption agency
Leave must be taken within 56 days of the
                                                   can take adoption leave if they have worked
child’s birth or, if the child is born early, in
                                                   for you for at least 26 weeks. While they
the period from the actual date of birth until
                                                   are off work they will also be entitled to a
56 days after the expected week of birth.
                                                   minimum level of statutory adoption pay.
Employees have the right to return to the
                                                   One member of a couple - or an individual
same job after taking paternity leave. You
                                                   - who adopts a child will be entitled to
must not dismiss an employee or treat him
                                                   adoption leave and pay. The other member
unfairly because he’s taken paternity leave.
                                                   of a couple may qualify for paternity leave
Working fathers are entitled to keep their
                                                   and pay.
normal terms and conditions - except those
relating to wages or salary - while taking         To qualify for adoption leave, an employee
paternity leave.                                   must have worked continuously for you
                                                   for at least 26 weeks when they’ve been
Most fathers will be entitled to statutory
                                                   matched with a child by an adoption agency.
paternity pay - the lower of £102.80 or 90%
of the employee’s average weekly earnings.




                                                                                        P 319
HUMAN RESOURCES 8.4
Employees must give you evidence from            All records must be kept for three years.
the adoption agency as proof of their
                                                 Parents who take ordinary adoption leave
entitlement to adoption leave and pay:
                                                 can also take 26 weeks’ additional adoption
for example, a letter on headed paper
                                                 leave. This is unpaid unless the employee’s
confirming the matching.
                                                 contract states otherwise.
Adoptive parents will be entitled to up to 26
                                                 Some terms and conditions of
weeks’ ordinary adoption leave. Leave can
                                                 employment remain during this period
start from the date of the child’s placement
                                                 - relating to compensation in the event of
or from up to 14 days beforehand.
                                                 redundancy and notice periods, for example.
You mustn’t dismiss employees or treat
them unfairly because they’ve taken              Unpaid Leave For Parents
adoption leave. They’ll be entitled to keep
                                                 Parents can take extra, unpaid time off
their normal terms and conditions of
                                                 during the first few years of their children’s
employment - except those relating to
                                                 lives. Generally, you agree with your
wages or salary - throughout this period.
                                                 employee how this parental leave is taken.
They’ll also be entitled to statutory adoption
pay. From April 6, 2003 this will be the lower   Mothers and fathers have a right to take
of £100 a week or 90% of the employee’s          unpaid parental leave to look after young
average weekly earnings - though you can         and disabled children. Parents can take 13
pay more than this if you wish.                  weeks’ unpaid parental leave for each child
                                                 born or adopted on or after December 15
Employees with average weekly
                                                 1999. They can take leave until the child’s
earnings below the lower earnings limit
                                                 fifth birthday or until five years after they
for National Insurance Contributions don’t
                                                 have adopted a child. They must have
qualify for statutory adoption pay.
                                                 completed a year’s continuous service
Employers can recover statutory adoption
                                                 with you.
pay from the income tax and National
Insurance contributions they pay to the          Regulations have also been introduced to
Inland Revenue.                                  help parents with children born before the
                                                 original starting date of December 15 1999.
If your business’s total annual National
                                                 As a result, parents with children born
Insurance contributions are £40,000
                                                 between December 15 1994 and December
or less, you can claim back all statutory
                                                 14 1999 can claim 13 weeks’ unpaid leave
adoption pay plus a compensation payment
                                                 until March 31, 2005. In this case, parents
on top. Otherwise you can claim 92%
                                                 must have completed one year’s continuous
of the payments you make.
                                                 service with an employer - not necessarily
You must record statutory adoption               you - between December 15 1998 and
payments in the relevant sections of your        January 9 2002. Parents of disabled
P11, P14 and P35 forms available from the        children born on or after December 15 1994
Inland Revenue; a number of Government           can take 18 weeks unpaid leave until the
explanatory booklets are also available.         child’s 18th birthday.




                                                                                        P 320
HUMAN RESOURCES 8.4
Employees remain employed while on              Employees And Flexible Working
parental leave. Some contractual terms and
conditions - such as those relating to notice   Flexitime, job-sharing and term-time
periods and redundancy - still apply. You       working - all examples of the kind of flexible
must allow staff returning from parental        working patterns parents can request from
leave of four weeks or less to return to the    you from April 2003.
same job.
                                                From April 6, 2003 you have to consider
With longer periods of leave, you must let      seriously requests to work flexibly from
them go back to the same job or, if that’s      parents of children under six or disabled
impractical, to a job with similar or better    children under 18. To make a request,
terms and conditions.                           parents must have worked continuously for
                                                you for at least 26 weeks. Where you may
You can agree how and when leave is to          have a clear business reason why the work
be taken with staff or their representatives,
though there’s a fallback scheme if there       pattern cannot be accommodated, you may
isn’t an agreement. Under this, up to four      refuse the request.
weeks’ leave can be taken in one year, in
                                                Flexible working includes working
blocks of one week at a time.
                                                patterns such as annualised hours, flexitime,
You can postpone parental leave if you          job-sharing, shift-working and term-time
think an employee’s absence would disrupt       working. Or it might simply be starting
the business too much - perhaps when work       half-an-hour later and making up the time
is at a seasonal peak or when an employee’s     later in the day.
skills are essential to the business at a
                                                Employees have to make a written
particular time. You must discuss the
                                                application to work flexibly. You are required
postponement with the employee and then
                                                to meet them within 28 days to discuss
give them written notice. The leave can be
                                                their request.
postponed for a maximum of six months.
                                                You then have 14 days to write to the
                                                employee with your decision. Staff have a
                                                further 14 days to appeal if they disagree
                                                with it.

                                                If you are covered by the Disability
                                                Discrimination Act and a disabled person
                                                needs to work different hours for a reason
                                                related to their disability, for example to
                                                avoid travelling on public transport during
                                                rush hour or because their disability means
                                                that they work better later in the day, you
                                                may be discriminating if you refuse this.




                                                                                       P 321
HUMAN RESOURCES 8.4
References                                    Holiday And Holiday Pay
                                              Contact Acas Publications 08702 42 90 90
Employers' Liability (Compulsory Insurance)   www.acas.org.uk
Act 1969: A Guide for Employers (HSE40)
Contact HSE Books 01787 88 11 65              Time Off Work (ERF12)
www.hsebooks.co.uk                            Contact 0870 150 2500
                                              www.businesslink.org
National Minimum Wage (ERF05)
Contact 0870 150 2500
                                              Time Off For Public Duties (PL702);
www.businesslink.org
                                              Redundancy Entitlement: Statutory Rights
                                              (PL808); Time Off For Your Dependants
National Minimum Wage
                                              (URN 99/1186)
Helpline 0845 600 0678
                                              Contact 0870 150 2500
Decision trees to check if staff are
                                              www.dti.gov.uk/er
eligible for the national minimum wage
are available online at www.tiger.gov.uk
                                              Time Off For Trade Union
                                              Duties And Activities
What To Do If Your Employee Is Sick (E14);
                                              Contact Acas Publications 08702 42 90 90
Employee's Statement Of Sickness (SC2);
                                              www.acas.org.uk
Statutory Sick Pay Manual For
Employers (CA30)
                                              Racial Discrimination In Employment
Contact 0845 7 646 646
                                              (ERF09); Sex Discrimination And
www.inlandrevenue.gov.uk/employers
                                              Equal Pay (ERF10)
                                              Contact 0870 150 2500
The Occupational Pensions Regulatory
                                              www.businesslink.org
Authority (OPRA) offers a decision tree
for employers and a register of stakeholder
                                              The Commission For Racial Equality's
pension providers.
                                              Employment Code Of Practice
Contact 01273 627600
                                              Contact 020 7939 0000
www.stakeholder.opra.gov.uk
                                              www.cre.gov.uk

Stakeholder Pensions
                                              Equal Opportunities Commission
- A Guide For Employers (PME)
                                              provides a number of publications: Equal
Contact 0845 7 646 646
                                              Opportunities Is Your Business Too; Code
www.thepensionservice.gov.uk
                                              Of Practice - Sex Discrimination; Code
                                              Of Practice On Equal Pay
Your Guide To The Working Time
                                              Contact 0845 601 5901
Regulations (URN 00/633)
                                              www.eoc.org.uk
Contact 0870 150 2500
www.dti.gov.uk/er
                                              Equality Direct can offer more advice
                                              Contact 0845 600 3444
                                              www.equalitydirect.org.uk




                                                                                      P 322
HUMAN RESOURCES 8.4
Disability Discrimination In                Acas Codes Of Practice: Disclosure Of
Employment (ERF01)                          Information To Trade Unions; Time Off For
Contact 0870 150 2500                       Trade Union Duties And Activities
www.businesslink.org                        Contact Acas Publications 08702 42 90 90
                                            www.acas.org.uk
The Disability Discrimination Act 1995:
What Employers Need To Know                 Maternity Rights (ERF04)
Contact the Disability Rights               Contact 0870 150 2500
Commission 08457 622 633                    www.businesslink.org
www.drc-gb.org
                                            Maternity Rights: A Guide for Employers
The Employers' Forum On Disability          and Employees (PL958); Maternity Leave
is an organisation led by businesses        Changes: A Basic Summary (PL507);
which examines the issues of disability     Suspension From Work On Medical or
in the workplace and generates              Maternity Grounds (PL705)
best-practice advice                        Contact 0870 150 2500
Contact 020 7403 3020                       www.tiger.gov.uk
www.employersforum.co.uk
                                            Acas Flexible Working
Part-Time Workers (ERF06)                   Contact 08702 42 90 90
Contact 0870 150 2500                       www.acas.org.uk
www.businesslink.org
                                            What To Do If Your Employee Is Pregnant
Part-Time Workers:                          (E15SD); Pay And Time Off Work For Parents
The Law And Best Practice                   (E15); Information of paying an employee
Contact 0870 150 2500                       is available with Statutory Maternity Pay
www.dti.gov.uk/er                           Record Sheet (SMP2)
                                            Contact 0845 7 646 646
Trade Union Membership (ERF13)              www.inlandrevenue.gov.uk/employers
Contact 0870 150 2500
www.businesslink.org                        Inland Revenue Employers' Helpline
                                            information and advice on statutory
Union Membership: Rights of                 maternity pay
Members and Non-Members (PL871)             Contact 08457 143 143
Contact 0870 150 2500
www.dti.gov.uk/er                           Inland Revenue Employers' Orderline
                                            provides all relevant forms
Trade Union Recognition And Derecognition   Contact 0845 7 646 646
www.cac.gov.uk                              www.inlandrevenue.gov.uk/employers

Representation At Work
free online, £3.95 hard copy
Contact 08702 42 90 90
www.acas.org.uk




                                                                                  P 323
HUMAN RESOURCES 8.4
Paternity Leave And Pay: A Basic
Summary (PL514); Working Fathers:
Rights To Paternity Leave And Pay (PL517)
Contact 0870 150 2500
www.tiger.gov.uk

Statutory Paternity Pay Record
Sheet (SPP2); Becoming A Parent:
Self-Certificate (SC3)
Contact 0845 7 646 646
www.inlandrevenue.gov.uk/employers

Adoptive Parents: Rights To Leave
And Pay - A Basic Summary (PL515)
Contact 0870 150 2500
www.tiger.gov.uk

Pay And Time Off Work For Adoptive
Parents (E16); Statutory Adoption Pay
Record Sheet (SAP2)
Contact 0845 7 646 646
www.inlandrevenue.gov.uk/employers

Parental Leave: A Short Guide For
Employers And Employees (PL510).
Parental Leave: A Detailed Guide For
Employers And Employees (PL509)
Contact 0870 150 2500
www.dti.gov.uk/er

Flexible Working: The Right To Request
And A Duty To Consider - Guidance For
Employers And Employees (PL520)
Contact 0870 150 2500
www.dti.gov.uk/workingparents

Changing Patterns Of Work
free on-line, £3.95 hard-copy
Acas Publications 08702 42 90 90
www.acas.org.uk

The Acas Helpline can offer advice
Contact 08457 47 47 47




                                            P 324
HUMAN RESOURCES 8.4
  RESOLVING PROBLEMS
  WITH EMPLOYEES
Discipline And Grievance Issues                  You should draw up disciplinary rules to set
                                                 standards of conduct at work and explain
Basic information on disciplinary and
                                                 what behaviour is unacceptable. The rules
grievance issues must be included in
                                                 should cover areas such as:
your employees’ written statement of
employment details. There’s currently no         . Timekeeping
requirement to have a formal disciplinary        . Absence
or grievance procedure - but putting
                                                 . Holidays
procedures in place can help you defend
any claim an employee might make at an           . Health and safety
industrial tribunal.                             . Standards of work

You must include details of disciplinary rules   . Personal appearance
and grievance procedures if you have them        . Use of company facilities
in tour written statement of terms and
conditions. You must explain:                    . Smoking

. What your disciplinary rules are               . Discrimination
  (if you have them)
                                                 Your disciplinary procedure sets out the
. To whom the employee should apply if
                                                 action you will take against staff who break
  they are dissatisfied with a disciplinary      these rules. A typical disciplinary procedure
  decision or want to put right a grievance      will have the following stages:
. How to apply and what further procedures,      . Formal oral warning for a minor offence
  if any, will follow                            . Written warning for subsequent minor
For the first and last of these you can also       offences or a more serious offence
refer employees to a separate document           . Final written warning for
that they should be able to easily get hold        further misconduct
of if these details are not fully contained in
                                                 . Dismissal with appropriate notice if
the written statement.
                                                   there is insufficient improvement in
Being able to show you’ve followed a               the employee’s conduct
procedure will help your case if an employee
makes a claim at an employment tribunal.         Minor breaches of rules should be dealt with
                                                 informally. Examples of conduct you might
                                                 deal with using your disciplinary procedure
                                                 could include persistent lateness or
                                                 unauthorised absence.




                                                                                          P 325
HUMAN RESOURCES 8.4
Gross misconduct is an action so serious         Monitoring Email And Web Use
that you may dismiss an employee for their
                                                 You must inform employees if you
first offence without notice or pay in lieu
                                                 intend to monitor their web and email
of notice. In practice, however, you should
                                                 use - preferably making it part of their
generally suspend the employee on full pay
                                                 employment contracts. You can only
and investigate the incident before dismissal.
                                                 inspect the content of individual emails
Examples of offences which are normally          in a number of restricted circumstances.
regarded as gross misconduct include:
                                                 There are legal restrictions on how you can
theft; fraud; fighting; assault; deliberate
                                                 monitor employees’ use of the Web and
damage to company property; being under
                                                 email. But this is a complex area which is
the influence of alcohol or illegal drugs;
                                                 covered by three laws; The Regulation of
serious negligence which causes
                                                 Investigatory Powers Act, the Data
unacceptable loss, damage or injury;
                                                 Protection Act and the Human Rights Act.
serious acts of insubordination.
                                                 If in doubt you should seek legal advice.
An employee accused of misconduct
                                                 You must inform employees if you intend
or gross misconduct should be given the
                                                 to carry out any monitoring of their email
chance to have their say at a disciplinary
                                                 and Web use - whether this is of Internet
hearing. They have the right to be
                                                 and email traffic or the contents of emails.
accompanied by a colleague or trade
                                                 Include this in their employment contracts
union representative at any such hearing.
                                                 or refer to a separate internet policy which
A grievance procedure allows individual          mentions it.
workers to raise grievances with
                                                 In general you can monitor email and
management about their employment.
                                                 Internet traffic, installing software which
A simple grievance procedure should cover:       logs websites visited and emails sent and
. Who an employee should raise a grievance       received together with addresses (but not
                                                 their contents). You can inspect the content
  with and how
                                                 of individual emails without a worker’s
. Who they should appeal to if they’re           consent for a number of specific business
  not satisfied                                  purposes. These include:
. Time limits for each stage of the process      . Recording transactions or other important
. An employee’s right to be accompanied            business communications
  by a colleague at a grievance hearing          . Making sure employees are complying
                                                   with the law and your internal policies
Disciplinary and grievance procedures
                                                 . Preventing abuse of your telecoms system
should follow the Acas Code of Practice
of Disciplinary and Grievance Procedures         . Checking emails when staff are on leave
(see ’References’ page 332).




                                                                                       P 326
HUMAN RESOURCES 8.4
If you want to monitor communications for        . Some other ’substantial’ reason not
other purposes, or are not sure whether you        covered by the four reasons above
have the right to read an email, you must
                                                 You must also act reasonably in dismissing
get permission to do so - from both the
                                                 the employee (rather than giving them a
sender and the recipient. The law can be
                                                 chance to improve or taking some other
complex and you should act carefully or
                                                 form of disciplinary action, for example).
consult a solicitor.
                                                 There are no set rules on what’s reasonable
                                                 - it will depend on all the circumstances,
Valid Reasons For Dismissal                      including your business’s size and
If you’re dismissing an employee, you            administrative resources.
must make sure you’re acting fairly and          You may be required to prove you
reasonably. There are a number of                have acted reasonably to an employment
potentially valid reasons for dismissal          tribunal if an employee makes a claim. You
- from redundancy to the employee being          should be able to show you’ve acted fairly
unable to do the job.                            and consistently and followed a disciplinary
Employees with at least a year’s service         procedure in line with the Acas Code
with you who are under 65 (or the normal         Of Practice On Discipline And Grievance
retirement age for a person doing that job)      Procedures.
have the right not to be unfairly dismissed.     Remember that a dismissal also takes place
They can complain to an employment               when an employee’s limited-term contract
tribunal if they think they have been unfairly   expires but isn’t renewed.
dismissed. If the reason for dismissal is one
of a number which the law regards as
’automatically unfair’, an employee can
make a tribunal claim regardless of their
age or length of service.

For a dismissal to be fair, you must have
a valid reason for dismissing the employee.
Potentially valid reasons will relate to:
. The employee’s ability or qualifications
  to do the job
. The employee’s conduct
. That the employee’s position is redundant
. Any legal requirements preventing the
  employee from continuing to do their job
  (for example, if a van driver is banned
  from driving)




                                                                                         P 327
HUMAN RESOURCES 8.4
Dismissals Which Are                              . Taking lawfully organised industrial action
                                                    lasting eight weeks or less (or longer if you
Automatically Unfair
                                                    don’t take reasonable steps to resolve
Some reasons for dismissal are regarded as          the dispute)
automatically unfair. You must not dismiss
an employee for reasons that include
pregnancy, taking certain actions on health
                                                  Dismissals Which Are
and safety grounds or seeking to assert
statutory employment rights.                      Automatically Unlawful
                                                  Some reasons for dismissal are
If you dismiss an employee or select
                                                  automatically against the law.
them for redundancy when others in
similar circumstances aren’t selected it will     It is unlawful to dismiss a worker or select
automatically be unfair, regardless of their      them for redundancy because of their:
age or length of service. If your reasons         . Sex
include one or more of the list below. The
                                                  . Marital status
list is not exhaustive - the DTI publication,
Dismissal - Fair And Unfair provides more         . Race, nationality or ethnic origins
detailed examples.
                                                  . Disability
. Pregnancy
. Taking particular kinds of action on health     A worker - which can be an employee or
                                                  any individual that works for you who is not
  and safety grounds, such as carrying out or
                                                  genuinely self-employed - who believes they
  proposing to carry out duties as a health
                                                  have been dismissed for such a reason could
  and safety representative
                                                  make a discrimination claim against you.
. Carrying out or proposing to carry out
  functions as an employee representative
. Membership or non-membership of a trade         Giving Notice Of Dismissal
  union, or taking part in the activities of an   If you dismiss an employee, they’re entitled
  independent trade union                         to a minimum amount of notice - unless
. Carrying out or proposing to carry              it’s for gross misconduct.
  out duties as a trustee of a company
                                                  The minimum amount of notice you must
  pension scheme
                                                  give an employee you’re dismissing depends
. Seeking to assert a wide range of statutory
                                                  on how long they’ve been continuously
  employment rights, including rights under       employed. You can include longer periods
  minimum wage, tax credits or working            of notice in your employment contracts
  time legislation                                if you wish.
. Disclosing certain kinds of wrongdoing
                                                  You must give one week’s notice to
  in the workplace
                                                  staff with at least one month’s service.
. Taking - or trying to take - parental
                                                  Employees with two years’ service must
  leave or time off for dependants                get at least two weeks’ notice.




                                                                                          P 328
HUMAN RESOURCES 8.4
You must then give an extra weeks’               or in writing - you must provide a written
notice for each further year of continuous       statement of the reasons within 14 days.
employment with you up to a maximum
                                                 If you dismiss a woman who is pregnant or
of 12 weeks’ notice for service of 12 years
                                                 on maternity leave or an employee who is
or more.
                                                 taking adoption leave, you must give them a
You’re not obliged to give notice if             written statement of your reasons whether
you’re dismissing an employee for                they ask for one or not and regardless of
gross misconduct.                                their length of service.

You must pay employees at their normal
rate during their notice period. They have
the right to a minimum rate of pay if they’re
                                                 Constructive Dismissal
on sick leave, holiday or ordinary maternity     An employee may be entitled to resign
leave during the period of notice.               and make an unfair dismissal claim to
                                                 an employment tribunal if you breach a
If you don’t provide work for an employee        fundamental term of their employment
on a day when you would normally do so           contract - perhaps by cutting their salary
because the business isn’t working at its        or failing to provide a safe place of work.
normal level, the employee is ’laid off’.
But you can’t refuse to pay them because         An employee may be entitled to resign if
work isn’t available unless their contract of    you breach a fundamental term of their
employment states that you have the right        employment contract. This is known as
to do so.                                        constructive dismissal. If the employee
                                                 considers the constructive dismissal unfair
Employees may agree to be laid off               and has at least one year’s service with
without pay in particular circumstances          you, they may make an unfair dismissal
- such as where redundancy would be the          complaint to an employment tribunal.
only alternative. But this does not give         Breaches of contract that may give rise
you the right to lay them off in future.         to constructive dismissal claims might
Most employees are entitled to a statutory       include anything which makes it impossible
guarantee payment for any complete day of        or intolerable for the employee to continue
lay-off without pay - but with a limit of five   doing the job. Examples include:
days’ payment in any three-month period.         . Cutting - or attempting to cut - an
                                                   employee’s wages or salary or other
                                                   contractual benefits
Written Reasons For Dismissal                    . Transferring an employee to a different
There are cases in which you may be                 job or location in the absence of any
obliged to provide written reasons for             stated or implied contractual right to do so
dismissing an employee.                          . Failing to provide a safe place of work

If an employee who has been continuously         . Subjecting a supervisor or manager to
employed with you for at least one year asks       unwarranted criticism or abuse in the
for the reasons for their dismissal - orally       presence of colleagues or subordinates




                                                                                        P 329
HUMAN RESOURCES 8.4
Handling Redundancy                             Reasons For Dismissal and Dismissals
                                                which are Automatically Unfair).
If there is a change in the way your business
operates or you experience a reduction in       Employees who are made redundant have
business, there may no longer be a job          the right to reasonable time off on full pay
for an employee to do, so their position        for job-hunting or to arrange training. There
becomes redundant. Redundancy can be            are minimum levels of redundancy pay
one of the most intimidating aspects of         that employees may be entitled to (see
running a business, but following established   Qualifying For Redundancy Pay below).
guidelines will ensure you follow the
correct path.                                   If you are making more than 20 employees
                                                redundant within a 90-day period, you must
Redundancy is when you dismiss an               consult with employees’ representatives
employee because:                               (or a trade union that the employees belong
. You close your business                       to which is recognised to negotiate on
                                                their behalf). You must also notify the
. You close the employee’s workplace
                                                Department of Trade and Industry by
. There is a diminishing need for the           letter or using form HR1.
  employee to do work of a particular type
                                                When the consultation begins, you must
Normally the job must have disappeared          give employees, their representatives or the
before you consider redundancy, for             union written details of:
example through a decline in business or        . The reason for the redundancies
the introduction of automated equipment.
                                                . Numbers and types of the
You must take reasonable steps to avoid
compulsory redundancies by considering            employees involved
alternatives such as short-time working,        . The total number of employees of
early retirement or shedding temporary            each of these types you employ at
or contract labour.                               the establishment
                                                . How you plan to select the employees
Selection should always be objective. If you
base it on performance, you’ll need to back       to make redundant
it up with evidence - perhaps from an           . How you’ll carry out the redundancies
existing appraisal system.
                                                . How you’ll calculate redundancy payments
People whose jobs are made redundant
                                                Consultation with employees or unions does
have the right to be offered suitable
                                                not have to end in agreement, but it must be
alternative employment wherever possible.
                                                properly carried out. And while consultation
And most employees who are made
                                                is not a statutory requirement if fewer than
redundant have the right not to be unfairly
                                                20 employees are to be made redundant, it
dismissed. Employees with less than one
                                                is advisable as best practice.
year’s service don’t have this right, unless
the reason for dismissal is automatically       ACAS provides comprehensive
unfair (see the sections above, Valid           guidance on handling redundancy that
                                                is strongly recommended.




                                                                                       P 330
HUMAN RESOURCES 8.4
Qualifying For Redundancy Pay                  Sale Or Transfer Of A Business
You are required to pay certain minimum        Employees’ rights are protected when the
amounts to employees who qualify for           business they work for is sold or given to
redundancy pay when they lose their jobs.      another member of the owner’s family to
                                               run. They cannot be fairly dismissed unless
Employees are entitled to statutory            you can prove there are good economic,
redundancy pay if they are made redundant      technical or organisational reasons for
and have at least two years’ continuous        doing so.
service since their eighteenth birthday and
are under 65 or the normal retiring age for    Regulations protect employees’ terms
the job.                                       and conditions of employment when the
                                               business they work for is transferred to a
Payments are based on the length of the        new owner (often known as the transfer of
employee’s continuous service and their        an undertaking). This can be when all or
weekly pay - though you can pay more if        part of a business is sold as a going concern
you wish:                                      or given member of your family to run.
. Service is counted up to a maximum
                                               An employee’s period of continuous
  of 20 years
                                               employment isn’t broken by the transfer.
. Service between the ages of 18 and 22
  counts for half a week’s pay                 If you’re the new owner of a transferred
. Every year’s continuous service              business, you can’t pick and choose which
                                               employees to take on. You take over the
  between the ages of 22 and 41 is worth
                                               contracts of all employees who were
  one week’s pay
                                               employed in the business immediately
. Every year’s continuous service from the     before the transfer - and those who would
  age of 41 onwards entitles the redundant     have been employed if they hadn’t been
  employee to 1.5 weeks’ pay                   unfairly dismissed for a reason connected
                                               with the transfer.
A week’s pay is based on actual income or
average weekly earnings, but is currently      If you’re transferring your business to
capped at £260.                                someone else, you must let employees who
                                               will be affected know and consult their
Statutory redundancy pay is free of tax
                                               representatives. These can be officials of a
and National Insurance contributions; any
                                               recognised trade union or representatives
additional severance pay can usually be paid
                                               elected by the employees.
tax-free up to a current total of £30,000,
though this may depend on the terms of         Neither the old employer nor the new one
employment contract.                           can fairly dismiss an employee because
                                               of the transfer unless there’s an economic,
                                               technical or organisational reason that
                                               involves making changes to the workforce.
                                               You’ll need to be able to show that you
                                               acted reasonably in using one of
                                               these justifications.




                                                                                     P 331
HUMAN RESOURCES 8.4
You can’t change the terms and conditions      The ACAS publication Lay-Offs And
of transferred employees unless their          Short-Time Working provides more details
contracts allow you to do so.                  Contact 08702 42 90 90
                                               www.acas.org.uk
The only contractual rights which aren’t
transferred relate to occupational pensions.   Redundancy Handling (ACAS/B08)
However, if you don’t provide very similar     Contact 08702 42 90 90
overall terms and conditions - including       www.acas.org.uk
pension arrangements - an employee may
have a claim for unfair dismissal. You can     Redundancy (ERF09)
also take over any collective agreements       Contact 0870 150 2500
made on behalf on employees.                   www.businesslink.org

                                               Redundancy Entitlement:
References                                     Statutory Rights (PL808)
Producing Disciplinary and Grievance           Contact 0870 150 2500
Procedures (ACAS/G02); Discipline              www.dti.gov.uk/er
At Work Handbook (ACAS/H02)
- free online, £4.95 hard copy                 If you make more than 20 people
Contact 08702 42 90 90                         redundant within a 90-day period, you
www.acas.org.uk                                should obtain form HR1 available from
                                               the Redundancy Payments Office or
ACAS Code Of Practice On Disciplinary          your local Jobcentre Plus.
And Grievance Procedures (ACAS/CP01)           Redundancy Helpline 0845 145 0004
- free online, £2.95 in hard copy              www.dti.gov.uk/er
Contact 08702 42 90 90
                                               For more on consultation read: Redundancy
Dismissal And Notice Periods (ERF02)           Consultation And Notification (PL833)
Contact 0870 150 2500                          Contact 0870 150 2500
www.businesslink.org                           www.dti.gov.uk/er


Dismissal - Fair And Unfair (PL714)            Transfer Of An Undertaking (ERF14)
Contact 0870 150 2500                          Contact 0870 150 2500
www.dti.gov.uk/er                              www.businesslink.org


Rights To Notice And Reasons For Dismissal     Employment Rights On The
(PL707); Guarantee Payments (PL724)            Transfer Of An Undertaking (PL699)
Contact 0870 150 2500                          Contact 0870 150 2500
www.dti.gov.uk/er                              www.dti.gov.uk/er




                                                                                    P 332

More Related Content

What's hot

BHW Solicitors Summer Employment Law Newsletter
BHW Solicitors Summer Employment Law NewsletterBHW Solicitors Summer Employment Law Newsletter
BHW Solicitors Summer Employment Law NewsletterBHWSolicitors
 
Agencynotes 121005160223-phpapp01
Agencynotes 121005160223-phpapp01Agencynotes 121005160223-phpapp01
Agencynotes 121005160223-phpapp01haftukiros1
 
Trade Union Discussion
Trade Union DiscussionTrade Union Discussion
Trade Union DiscussionJimmy Law
 
Formation of Employment Contracts
Formation of Employment ContractsFormation of Employment Contracts
Formation of Employment ContractsShifan Tariq
 
2010 Hot Topics in Labor & Employment Law
2010 Hot Topics in Labor & Employment Law2010 Hot Topics in Labor & Employment Law
2010 Hot Topics in Labor & Employment Lawptcollins
 
Healthcare Reform Question - Ohio Businesses
Healthcare Reform Question - Ohio BusinessesHealthcare Reform Question - Ohio Businesses
Healthcare Reform Question - Ohio BusinessesRea & Associates
 
Independent Contractors In Massachusetts
Independent Contractors In MassachusettsIndependent Contractors In Massachusetts
Independent Contractors In MassachusettsMichael Gove
 
Employment Awareness
Employment AwarenessEmployment Awareness
Employment AwarenessStuti Sharma
 
Employment law update October 2011
Employment law update   October 2011Employment law update   October 2011
Employment law update October 2011Lander Consultancy
 
Windsor Accelerator Presentation
Windsor Accelerator PresentationWindsor Accelerator Presentation
Windsor Accelerator PresentationPaul Willetts
 
T1, 2021 business law lecture week 11 - employment law
T1, 2021 business law   lecture week 11 - employment lawT1, 2021 business law   lecture week 11 - employment law
T1, 2021 business law lecture week 11 - employment lawmarkmagner
 
Employment law update september 2011
Employment law update   september 2011Employment law update   september 2011
Employment law update september 2011Lander Consultancy
 
Disadvantages of being a temporary agency worker
Disadvantages of being a temporary agency workerDisadvantages of being a temporary agency worker
Disadvantages of being a temporary agency workerraghunathan janarthanan
 
T1, 2021 business law lecture week 10 - anti-discrimination law ppt
T1, 2021 business law   lecture week 10 - anti-discrimination law pptT1, 2021 business law   lecture week 10 - anti-discrimination law ppt
T1, 2021 business law lecture week 10 - anti-discrimination law pptmarkmagner
 

What's hot (19)

BHW Solicitors Summer Employment Law Newsletter
BHW Solicitors Summer Employment Law NewsletterBHW Solicitors Summer Employment Law Newsletter
BHW Solicitors Summer Employment Law Newsletter
 
Llj summer robinson
Llj summer robinsonLlj summer robinson
Llj summer robinson
 
Agencynotes 121005160223-phpapp01
Agencynotes 121005160223-phpapp01Agencynotes 121005160223-phpapp01
Agencynotes 121005160223-phpapp01
 
Trade Union Discussion
Trade Union DiscussionTrade Union Discussion
Trade Union Discussion
 
Formation of Employment Contracts
Formation of Employment ContractsFormation of Employment Contracts
Formation of Employment Contracts
 
Ir
IrIr
Ir
 
Mm411 chapter 11 age discrimination power point outline
Mm411 chapter 11 age discrimination power point outlineMm411 chapter 11 age discrimination power point outline
Mm411 chapter 11 age discrimination power point outline
 
2010 Hot Topics in Labor & Employment Law
2010 Hot Topics in Labor & Employment Law2010 Hot Topics in Labor & Employment Law
2010 Hot Topics in Labor & Employment Law
 
Healthcare Reform Question - Ohio Businesses
Healthcare Reform Question - Ohio BusinessesHealthcare Reform Question - Ohio Businesses
Healthcare Reform Question - Ohio Businesses
 
LRW Final Memo
LRW Final MemoLRW Final Memo
LRW Final Memo
 
Independent Contractors In Massachusetts
Independent Contractors In MassachusettsIndependent Contractors In Massachusetts
Independent Contractors In Massachusetts
 
Employment Awareness
Employment AwarenessEmployment Awareness
Employment Awareness
 
Employment law update October 2011
Employment law update   October 2011Employment law update   October 2011
Employment law update October 2011
 
Windsor Accelerator Presentation
Windsor Accelerator PresentationWindsor Accelerator Presentation
Windsor Accelerator Presentation
 
T1, 2021 business law lecture week 11 - employment law
T1, 2021 business law   lecture week 11 - employment lawT1, 2021 business law   lecture week 11 - employment law
T1, 2021 business law lecture week 11 - employment law
 
Employment law update september 2011
Employment law update   september 2011Employment law update   september 2011
Employment law update september 2011
 
Contracts: The Basics
Contracts: The Basics Contracts: The Basics
Contracts: The Basics
 
Disadvantages of being a temporary agency worker
Disadvantages of being a temporary agency workerDisadvantages of being a temporary agency worker
Disadvantages of being a temporary agency worker
 
T1, 2021 business law lecture week 10 - anti-discrimination law ppt
T1, 2021 business law   lecture week 10 - anti-discrimination law pptT1, 2021 business law   lecture week 10 - anti-discrimination law ppt
T1, 2021 business law lecture week 10 - anti-discrimination law ppt
 

Viewers also liked

87 Accounts Finance
87 Accounts Finance87 Accounts Finance
87 Accounts FinancePAVO
 
73 Managing Risk
73 Managing Risk73 Managing Risk
73 Managing RiskPAVO
 
71 Different Structures
71 Different Structures71 Different Structures
71 Different StructuresPAVO
 
81 Countdown
81 Countdown81 Countdown
81 CountdownPAVO
 
86 Planning Performance
86 Planning Performance86 Planning Performance
86 Planning PerformancePAVO
 
Appendix
AppendixAppendix
AppendixPAVO
 
82 Marketing Promotion
82 Marketing Promotion82 Marketing Promotion
82 Marketing PromotionPAVO
 

Viewers also liked (7)

87 Accounts Finance
87 Accounts Finance87 Accounts Finance
87 Accounts Finance
 
73 Managing Risk
73 Managing Risk73 Managing Risk
73 Managing Risk
 
71 Different Structures
71 Different Structures71 Different Structures
71 Different Structures
 
81 Countdown
81 Countdown81 Countdown
81 Countdown
 
86 Planning Performance
86 Planning Performance86 Planning Performance
86 Planning Performance
 
Appendix
AppendixAppendix
Appendix
 
82 Marketing Promotion
82 Marketing Promotion82 Marketing Promotion
82 Marketing Promotion
 

Similar to 84 Human Resources

Contaracts of employment final
Contaracts of employment finalContaracts of employment final
Contaracts of employment finalMonique825495
 
1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx
1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx
1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docxfelicidaddinwoodie
 
Btec Business Level 3 Unit 8 P1
Btec Business Level 3 Unit 8 P1Btec Business Level 3 Unit 8 P1
Btec Business Level 3 Unit 8 P1Christina Valadez
 
Breach of an Implied ContractA small number of employees includi.docx
Breach of an Implied ContractA small number of employees includi.docxBreach of an Implied ContractA small number of employees includi.docx
Breach of an Implied ContractA small number of employees includi.docxAASTHA76
 
Nature of employment contract , MoCU University
Nature of employment contract , MoCU UniversityNature of employment contract , MoCU University
Nature of employment contract , MoCU UniversityAbdul-aziz Mohamed
 
Assignment 4 is worth 20 of your final grade. This assignment shoul.docx
Assignment 4 is worth 20 of your final grade. This assignment shoul.docxAssignment 4 is worth 20 of your final grade. This assignment shoul.docx
Assignment 4 is worth 20 of your final grade. This assignment shoul.docxeleanorabarrington
 
How to Determine Labour Relationship under Labour Code?
How to Determine Labour Relationship under Labour Code?How to Determine Labour Relationship under Labour Code?
How to Determine Labour Relationship under Labour Code?Prénom Nom de famille
 
Employment arbitration agreement
Employment arbitration agreementEmployment arbitration agreement
Employment arbitration agreementagreements_org12
 
Employment status key points
Employment status key pointsEmployment status key points
Employment status key pointseleanordeem
 
Negotiating vendor contracts
Negotiating vendor contractsNegotiating vendor contracts
Negotiating vendor contractsbobweil
 
2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation
2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation
2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulationOCNZ
 
Post Employment Restrictive Covenants- How Much Enforceable?
Post Employment Restrictive Covenants- How Much Enforceable?Post Employment Restrictive Covenants- How Much Enforceable?
Post Employment Restrictive Covenants- How Much Enforceable?EquiCorp Associates
 
Business Law_2.docx
Business Law_2.docxBusiness Law_2.docx
Business Law_2.docxAkshat470463
 
Casual Employment Agreement Template - Sample
Casual Employment Agreement Template - SampleCasual Employment Agreement Template - Sample
Casual Employment Agreement Template - SampleLegal Zebra
 
Lina Franco - What is labour and employment law?
Lina Franco - What is labour and employment law?Lina Franco - What is labour and employment law?
Lina Franco - What is labour and employment law?Lina Franco
 
Chapter 13Employees Rights and DisciplineCopyrig
Chapter 13Employees Rights and DisciplineCopyrigChapter 13Employees Rights and DisciplineCopyrig
Chapter 13Employees Rights and DisciplineCopyrigEstelaJeffery653
 
1698Grievances, Mediation, and Arbitration Ingram Pub.docx
1698Grievances, Mediation,  and Arbitration Ingram Pub.docx1698Grievances, Mediation,  and Arbitration Ingram Pub.docx
1698Grievances, Mediation, and Arbitration Ingram Pub.docxhyacinthshackley2629
 

Similar to 84 Human Resources (20)

Contaracts of employment final
Contaracts of employment finalContaracts of employment final
Contaracts of employment final
 
1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx
1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx
1Legal Issues for Managers 2007GIRLecture 9(Week 10)M.docx
 
Btec Business Level 3 Unit 8 P1
Btec Business Level 3 Unit 8 P1Btec Business Level 3 Unit 8 P1
Btec Business Level 3 Unit 8 P1
 
Breach of an Implied ContractA small number of employees includi.docx
Breach of an Implied ContractA small number of employees includi.docxBreach of an Implied ContractA small number of employees includi.docx
Breach of an Implied ContractA small number of employees includi.docx
 
Nature of employment contract , MoCU University
Nature of employment contract , MoCU UniversityNature of employment contract , MoCU University
Nature of employment contract , MoCU University
 
Assignment 4 is worth 20 of your final grade. This assignment shoul.docx
Assignment 4 is worth 20 of your final grade. This assignment shoul.docxAssignment 4 is worth 20 of your final grade. This assignment shoul.docx
Assignment 4 is worth 20 of your final grade. This assignment shoul.docx
 
How to Determine Labour Relationship under Labour Code?
How to Determine Labour Relationship under Labour Code?How to Determine Labour Relationship under Labour Code?
How to Determine Labour Relationship under Labour Code?
 
Employment arbitration agreement
Employment arbitration agreementEmployment arbitration agreement
Employment arbitration agreement
 
Employment status key points
Employment status key pointsEmployment status key points
Employment status key points
 
Negotiating vendor contracts
Negotiating vendor contractsNegotiating vendor contracts
Negotiating vendor contracts
 
Essay On Employment
Essay On EmploymentEssay On Employment
Essay On Employment
 
2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation
2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation
2013 Osteopathic Capabilities Domain 6 COMPLIANCE OCNZ @OsteoRegulation
 
Post Employment Restrictive Covenants- How Much Enforceable?
Post Employment Restrictive Covenants- How Much Enforceable?Post Employment Restrictive Covenants- How Much Enforceable?
Post Employment Restrictive Covenants- How Much Enforceable?
 
Business Law_2.docx
Business Law_2.docxBusiness Law_2.docx
Business Law_2.docx
 
Casual Employment Agreement Template - Sample
Casual Employment Agreement Template - SampleCasual Employment Agreement Template - Sample
Casual Employment Agreement Template - Sample
 
Lina Franco - What is labour and employment law?
Lina Franco - What is labour and employment law?Lina Franco - What is labour and employment law?
Lina Franco - What is labour and employment law?
 
Chapter 13Employees Rights and DisciplineCopyrig
Chapter 13Employees Rights and DisciplineCopyrigChapter 13Employees Rights and DisciplineCopyrig
Chapter 13Employees Rights and DisciplineCopyrig
 
1698Grievances, Mediation, and Arbitration Ingram Pub.docx
1698Grievances, Mediation,  and Arbitration Ingram Pub.docx1698Grievances, Mediation,  and Arbitration Ingram Pub.docx
1698Grievances, Mediation, and Arbitration Ingram Pub.docx
 
Employment Equity
Employment EquityEmployment Equity
Employment Equity
 
2009 Fair Work Education Seminar
2009 Fair Work Education Seminar2009 Fair Work Education Seminar
2009 Fair Work Education Seminar
 

More from PAVO

33 Sales Plan
33 Sales Plan33 Sales Plan
33 Sales PlanPAVO
 
88 Procurement
88 Procurement88 Procurement
88 ProcurementPAVO
 
64 Measuring Value
64 Measuring Value64 Measuring Value
64 Measuring ValuePAVO
 
63 Profit Loss
63 Profit Loss63 Profit Loss
63 Profit LossPAVO
 
62 Cost Centre
62 Cost Centre62 Cost Centre
62 Cost CentrePAVO
 
61 Unit Cost Calcs
61 Unit Cost Calcs61 Unit Cost Calcs
61 Unit Cost CalcsPAVO
 
53 Fundraising
53 Fundraising53 Fundraising
53 FundraisingPAVO
 
52 Budgeting
52 Budgeting52 Budgeting
52 BudgetingPAVO
 
51 Financial Planning
51 Financial Planning51 Financial Planning
51 Financial PlanningPAVO
 
43 Presenting Business Plan
43 Presenting Business Plan43 Presenting Business Plan
43 Presenting Business PlanPAVO
 
42 Business Planning
42 Business Planning42 Business Planning
42 Business PlanningPAVO
 
32 Product Service Design
32 Product Service Design32 Product Service Design
32 Product Service DesignPAVO
 
11 Generating Ideas
11 Generating Ideas11 Generating Ideas
11 Generating IdeasPAVO
 
31 Market Research
31 Market Research31 Market Research
31 Market ResearchPAVO
 
21 Steering Group
21 Steering Group21 Steering Group
21 Steering GroupPAVO
 
13 Planning
13 Planning13 Planning
13 PlanningPAVO
 
12 Feasible
12 Feasible12 Feasible
12 FeasiblePAVO
 
Case Study
Case  StudyCase  Study
Case StudyPAVO
 
Issue 29 October 09 Rhifyn 29 Hydref 09
Issue 29  October 09   Rhifyn 29  Hydref 09Issue 29  October 09   Rhifyn 29  Hydref 09
Issue 29 October 09 Rhifyn 29 Hydref 09PAVO
 
2010 Artsguidelines
2010 Artsguidelines2010 Artsguidelines
2010 ArtsguidelinesPAVO
 

More from PAVO (20)

33 Sales Plan
33 Sales Plan33 Sales Plan
33 Sales Plan
 
88 Procurement
88 Procurement88 Procurement
88 Procurement
 
64 Measuring Value
64 Measuring Value64 Measuring Value
64 Measuring Value
 
63 Profit Loss
63 Profit Loss63 Profit Loss
63 Profit Loss
 
62 Cost Centre
62 Cost Centre62 Cost Centre
62 Cost Centre
 
61 Unit Cost Calcs
61 Unit Cost Calcs61 Unit Cost Calcs
61 Unit Cost Calcs
 
53 Fundraising
53 Fundraising53 Fundraising
53 Fundraising
 
52 Budgeting
52 Budgeting52 Budgeting
52 Budgeting
 
51 Financial Planning
51 Financial Planning51 Financial Planning
51 Financial Planning
 
43 Presenting Business Plan
43 Presenting Business Plan43 Presenting Business Plan
43 Presenting Business Plan
 
42 Business Planning
42 Business Planning42 Business Planning
42 Business Planning
 
32 Product Service Design
32 Product Service Design32 Product Service Design
32 Product Service Design
 
11 Generating Ideas
11 Generating Ideas11 Generating Ideas
11 Generating Ideas
 
31 Market Research
31 Market Research31 Market Research
31 Market Research
 
21 Steering Group
21 Steering Group21 Steering Group
21 Steering Group
 
13 Planning
13 Planning13 Planning
13 Planning
 
12 Feasible
12 Feasible12 Feasible
12 Feasible
 
Case Study
Case  StudyCase  Study
Case Study
 
Issue 29 October 09 Rhifyn 29 Hydref 09
Issue 29  October 09   Rhifyn 29  Hydref 09Issue 29  October 09   Rhifyn 29  Hydref 09
Issue 29 October 09 Rhifyn 29 Hydref 09
 
2010 Artsguidelines
2010 Artsguidelines2010 Artsguidelines
2010 Artsguidelines
 

Recently uploaded

MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 DelhiCall Girls in Delhi
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 

Recently uploaded (20)

MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
9599632723 Top Call Girls in Delhi at your Door Step Available 24x7 Delhi
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 

84 Human Resources

  • 1. RUNNING THE ENTERPRISE 8 8.4 HUMAN RESOURCES . Contracts Of Employment . Understanding Employees' Rights . Resolving Problems With Employees P 306
  • 2. HUMAN RESOURCES 8.4 CONTRACTS OF EMPLOYMENT Many businesses require employees to operate. Not all kinds of work can be handled on a self-employed basis. And the Inland Revenue will often treat people working for you as employees no matter what your arrangements. You or your business are very likely at some point to be an employer and your role as an employer is governed by law. You need to know your legal duties if you want to avoid trouble later. When? What’s In It? As soon as an employee agrees to work for Most employees must be given a an employer, a ’contract’ exists, and some written contract within 13 weeks of legal rights and duties arise immediately. starting work, (says the Employment However, most rights and duties only apply Protection (Consolidation) Act 1978). when the employment starts and some Details must include: of them take time to come into effect, (for . The employer’s name example, you have to work for an employer . The employee’s name for two years before you can claim unfair dismissal at an industrial tribunal). . The date employment began . The job title In Writing? And . The amount of pay and how often A contract of apprenticeship must be in writing. Terms and conditions can be verbal, payments are made not written down. Some part time workers . Hours of work do not have to be given a written statement, . Holiday pay/entitlement for example, someone who works less than 16 hours per week must work more than . Sick pay arrangements 8 hours a week for over five years before . Pension arrangements they are entitled to a written statement. . Periods of notice . Disciplinary/grievance procedures . Appeals procedure P 307
  • 3. HUMAN RESOURCES 8.4 . Entitlement to pay if laid off What’s Left Out? (if allowed in their contract) Items spelled out in detail (as above) are . Entitlement to redundancy pay called ’express’ terms, because they are expressly agreed. Other things may be (and time to look for work) agreed but not be put in writing. They may . Entitlement to safety at work be implicit. The courts have established that . Entitlement to statutory sick pay the following are implicit in all contracts, whether expressed or not: . Entitlement to time off for civic duties . To maintain trust and confidence or Trade Union work through co-operation . Entitlement to protected rights if the . To act in good faith towards each other firm is taken over . Entitlement to protection from . To take reasonable care to ensure health unfair dismissal and safety at work . Entitlement to written reasons Implicit terms can become part of the for dismissal contract through: . Repeated conduct of the two sides . ’Custom and practice’, especially if Changing It? usual in the same trade To avoid problems later, any changes should . Written rules of the company be agreed by both sides and detailed in writing. Changes can be brought about: . By individual agreement Statutory Rights . By collective bargaining Other Acts Of Parliament cover employees’ . By working to new terms rights, and these cannot be set aside, even if without disagreement the company tries to, in rules or contracts. . By short term agreed variations . No discrimination on grounds of race e.g. place of work . No discrimination of grounds of sex or marriage . Entitlement to equal pay for equal work Ending It? . Entitlement to an itemised pay statement Either side can end the contract by giving the required notice. If notice is not given, . Entitlement to maternity benefits either side can claim damages. However, . Entitlement to protection from the no notice is necessary: (a) in cases of Wages Councils, (if they exist) dismissal for Gross Misconduct, or (b) where Constructive Dismissal occurs, (that is, the . Entitlement to minimum notice employee resigns because the employer . No deductions from pay without has broken the contract). written permission P 308
  • 4. HUMAN RESOURCES 8.4 UNDERSTANDING EMPLOYEES' RIGHTS Workers And Employees Insuring Your Employees An ’employee’ is someone who works You must insure against any claims arising for you under the terms of a contract of from illness, diseases or injuries your staff employment, whether it is written down, may pick up as a result of working for you. agreed orally or implied by the nature of the relationship. Many casual workers are likely Employees’ liability insurance, which to be employees with short-term contracts. protects your business against claims from employees for accidents or sickness they A ’worker’ is any individual person who may suffer as a result of working for you, is works for you, whether under a contract of a legal requirement. The statutory minimum employment with you or not, who provides cover is £5 million and you should display a personal service e.g. a casual worker, the certificate in any place of work. Keep agency worker or some freelance workers. your certificates even after they have In terms of the rules and regulations in this expired - employees could make a claim section, genuinely self-employed people or many years after they have worked for you. businesses to whom you subcontract are not defined as ’workers’. If you are an employer, you must purchase employees’ liability insurance. All employees are workers, but not all workers are employees. Many rules, regulations and rights apply only to Duty Of Care employees, but some apply to all workers. The basic rule is that irrespective of the relationship between the social enterprise Where ’workers’ are referred to in this and the individual worker or employee, it, guide, everyone working for you who isn’t its employees and its committee members self-employed or employed by someone have a duty of care which, if breached, else is entitled to the employment rights may make them liable for prosecution or in question. civil action. It is important therefore that all people involved understand their responsibilities to employees and act upon them. P 309
  • 5. HUMAN RESOURCES 8.4 Terms And Conditions Most benefits other than money can’t be included, apart from a small amount for Of Employment free accommodation. The National Minimum Wage Workers’ average pay must be at or above Nearly everyone who works for you is the minimum wage for the period for which entitled by law to receive a minimum level they’re being paid. For workers on a wage of pay - the national minimum wage. This or salary, the number of hours worked will includes bonuses and incentive payments generally be clear. If you have pieceworkers - but not overtime or shift-work premiums. or workers paid to do set tasks, you can agree with them a fair number of hours You must pay everyone who works for you for the work to represent. at least the national minimum wage. This typically includes freelance and casual You’ll need to keep records to prove you’re workers as well as employees who have complying. Workers can ask to see them if a contract of employment. they think they’re being underpaid. If most of your staff have earnings well above the The rates current from October minimum wage, you probably won’t need to 2004 are: keep any specific records beyond those you . £4.85 an hour - main (adult) rate already keep for PAYE. for workers aged 22 and over Payments To Staff Who Are Off Sick . £4.10 an hour - development rate Staff who can’t work for four days or more for workers aged 18 - 21 inclusive because of illness are entitled to a minimum . £3.00 an hour - rate for 16 and 17 level of sick pay. You can claim some of the year olds (above compulsory school money back from the Inland Revenue if your leaving age) business’s sick pay exceeds a set level. N.B. 16 and 17 year old apprentices are You must pay statutory sick pay (SSP) to exempt from the young workers rate employees who can’t work for four or more calendar days in a row because of physical When calculating whether you’re paying or mental illness or disablement. The rate the minimum wage, you can take into in the tax year 2004/05 is £66.15 a week. account any incentive or performance All full and part-time employees and agency -related payments, bonuses and tips paid workers who are employees for National through the payroll. But extra money above Insurance purposes, aged between 16 and basic pay - such as overtime or shift-work 65, qualify for statutory sick pay provided premiums - doesn’t count. they earn more than the National Insurance lower-earnings limit, which is £79 per week (2004/05 tax year). But you can withhold statutory sick pay if the employee has recently drawn incapacity benefit or severe disablement allowance or is in custody. P 310
  • 6. HUMAN RESOURCES 8.4 If your own arrangements are more You are exempt from having to offer a generous than the statutory sick pay stakeholder pension scheme, even if you scheme you can opt out. But you must employ five or more people, if: keep detailed records. . They all earn less than the National Statutory sick pay is subject to income Insurance lower earnings limit tax and employee’s National Insurance . You offer access to an occupational contributions. It’s payable for up to 28 pension scheme which all employees weeks for any one period of sickness. can join within a year of starting work . You offer to pay a contribution of at least You may be able to recover some SSP by deducting this money from the National 3% of employees’ basic pay to a personal Insurance contributions you pay to the pension scheme and to deduct their Inland Revenue (and from income tax if contributions if requested. The scheme necessary). Full details on what you can shouldn’t penalise members who claim back is available in the Inland Revenue stop contributing. booklet What To Do If Your Employee Is If you aren’t exempt, you must choose Sick. Any sick pay you recover has to be a stakeholder scheme which is registered recorded on your Inland Revenue P14 and with the Occupational Pensions Regulatory P35 forms at the end of the tax year. Authority (OPRA). You must keep full records of sick pay for You should consult employees about three years. A form for this purpose can be your choice and then write to the scheme found in the Inland Revenue booklet What provider to say you’ve formally chosen To Do If Your Employee Is Sick. It is also their scheme. Keep a copy of the letter. a good idea to record sick pay paid to an employee in the relevant column on your Give employees details of your chosen P11 form. provider and a contact name. You can give information about the scheme to employees Employee Pensions - but you mustn’t advise them about its If you’ve got five employees or more, you financial benefits. may need to offer employees access to a Employees aren’t obliged to sign up to stakeholder pension scheme. The business the scheme. Tell staff you can take their is not required to make contributions to an contributions from pay through PAYE but employee’s scheme - but you must deduct that they can pay directly into the scheme an employee’s contributions from their pay if they prefer. if they ask you to. You must deduct the employee’s contributions from pay if asked to do so and forward them to the scheme provider. Keep records of the payments. Employers don’t have to make contributions. If you want to, tell staff how much you intend to put in. P 311
  • 7. HUMAN RESOURCES 8.4 Length Of The Working Week Rest Breaks Rules on working time fix the maximum Workers have a right to minimum rest average working week for most worker breaks during and between shifts, and a set at 48 hours. Workers can agree voluntarily number of days off each week. There are to forgo this limit - but you mustn’t put special rules concerning young workers. pressure on them to do so. Most people who work for you - employees, For calculation purposes, hours are freelancers, casual or agency workers - are averaged over a 17-week period, though entitled to minimum rest breaks. Workers this can be extended by agreement. The must have a minimum 20-minute rest break calculation must add in hours spent on in each shift lasting more than six hours. holiday and sick leave which would Young members of staff - who are over the otherwise have been worked. minimum school-leaving age but under 18 - are entitled to at least 30 minutes break Workers can voluntarily agree to waive the for each 4 1/2 hours they work. 48 hours’ limit - but you mustn’t force or put pressure on them. You must ask those In certain specified circumstances, rest who do opt out to sign a written agreement. breaks, rests between shifts and days off The limits don’t apply to employees who can be accumulated and used later. For have the freedom to choose their own hours example, this may happen during busy peak of work - typically senior managers - nor to periods, when an emergency crops up or self-employed contractors. But freelance or where someone works a long way from agency staff who get paid a regular wage or home and wants to work longer hours over salary do qualify. a few days to complete a task more quickly. Work-related training counts as part of A young worker’s entitlement to breaks can the working week, as do travel as part of only be changed or not taken in exceptional a worker’s duties and working lunches. circumstances. Young workers must not But journeys to and from work and lunch work more than eight hours a day and breaks don’t. 40 hours a week. Staff have a right to 11 hours rest between If you are covered by the Disability each working day; young workers get 12 Discrimination Act and you have a worker hours. You mustn’t force staff to work more who requires extra work breaks, for example than six days in every seven, or 12 days in to take medication privately, you may be every 14. Young workers should get two discriminating by unreasonably refusing. days off a week. Night Work You need to keep a record to show you’re complying with the 48-hour limit - but you There are special regulations governing may be able to do this by using records night worker’s hours and they must also be you already keep for pay (a payslip quoting offered a free health assessment to check hours worked, for example). You have they’re up to working at night. Nearly to keep an up-to-date record of workers everyone who works for you, including who’ve agreed to work more than 48 employees, freelancers and agency workers, hours a week. are covered by these rules. P 312
  • 8. HUMAN RESOURCES 8.4 Night time is defined as a period of at amount of days they work each week. You least seven hours between 10pm and 7am. are of course free to specify a longer period Unless you agree otherwise with your staff, in your employees’ contracts if you wish. it is defined as the period between 11pm So a full-time worker who works five days and 6am. a week is entitled to 20 days’ annual leave, Night workers - people who regularly while a part-timer who works two days a work at least three hours during night time week is entitled to eight days. - shouldn’t average more than 8 hours in The minimum leave period can include 24-hour period. This is normally calculated bank holidays. There’s no automatic right over 17 weeks, though it can be extended by to take bank holidays off. agreement with staff. If a night worker’s job involves special hazards or physical or The leave entitlement starts building up mental strain, there is no averaging - they from a worker’s first day at work. With your mustn’t work more than eight hours in any staff’s agreement, during their first year of one 24-hour period. work you can use a system in which they get one twelfth of their annual leave entitlement You must offer workers a free health for each month they work, rounded to the assessment before they start working at nearest half day. night and repeat it regularly (typically once a year) after that. This will generally be in Holiday pay must be based on the worker’s the form of a questionnaire, with a medical average pay. If, for example, their normal examination following if you have any pay includes additional money for working doubts about the employee’s fitness for unsocial hours, so must the holiday pay. night work. You should pay particular attention to young (under 18) workers’ You should agree with staff how much suitability for night work - specific notice of leave they should give. If you don’t regulations on the times at which they have an agreement, the notice period should are allowed to work became law on April 6, be twice the length of the leave requested. 2003. A sample assessment questionnaire is If someone stops working for you, they’re available from www.dti.gov.uk/er. You must entitled to be paid for any leave they keep records of these assessments haven’t taken. for two years. Time Off Work Other Than Annual Leave Paid Annual Leave There is a range of other circumstances People who work for you must get a in which employees will be eligible for paid minimum of four weeks’ paid annual leave a or unpaid time off - including acting as a year - though this can include bank holidays. safety representative, going to antenatal Most people who work for you, including appointments and dealing with an your employees, freelancers and agency emergency involving a dependant. You workers, are entitled to a minimum of 4 must allow staff time off in a number weeks’ paid annual leave, with part-time of circumstances. workers enjoying leave proportionate to the P 313
  • 9. HUMAN RESOURCES 8.4 If an employee is pregnant, she is entitled to . A range of public duties, including time off for any appointments made on the acting as a magistrate; a member of a advice of a registered medical practitioner, local authority, police authority, health midwife or health visitor. authority or NHS trust; a member of a school governing body. If you don’t release You must give time off to employees an employee for jury service, you could be who are: prosecuted for contempt of court . Carrying out duties or receiving training If you are covered by the Disability as a safety representative Discrimination Act and you have a worker . Carrying out industrial-relations duties or who requires time off for reasons related to being trained as an official of a recognised the disability, for example for treatment or trade union rehabilitation, you may be discriminating by . Carrying out duties as a pension unreasonably refusing. scheme trustee In other cases, you only have to allow . Looking for another job or arranging ’reasonable’ time off. training for future employment when being made redundant Right To Belong To A Trade Union . Carrying out duties or receiving training You mustn’t penalise employees for joining as an employee representative for - or refusing to join - a trade union. You consultation over collective redundancies mustn’t base recruitment decisions on or business transfers whether or not an employee belongs . Young people doing studying or training to a trade union. Staff don’t need your leading to a relevant qualification permission to belong to a union. You can’t dismiss or threaten to dismiss someone In the following instances you have to give for being a member. employees time off but you’re not obliged to pay them if you don’t want to: You cannot take any other action to prevent, penalise of deter an employee . Taking action to deal with an emergency from belonging to a union - such as involving a dependant, such as helping refusing to promote them. Nor can you a dependant who falls ill, is injured or make an employee join or stay in a union. assaulted, arranging a dependant’s funeral, helping a dependant give birth, dealing If you employ more than 20 people and with an unexpected breakdown in care refuse to recognise a union for bargaining arrangements for a dependant or dealing purposes, you may be required to do so with an incident at a school attended by after a ballot or if the majority of the a child of the employee relevant workforce are union members. . Taking part in certain trade union activities P 314
  • 10. HUMAN RESOURCES 8.4 Race And Sex Discrimination new shift patterns which make things hard for working mothers or introducing a People have the right not to be uniform banning headgear when some discriminated against on the grounds of people wear headwear relating to their race, sex or marital status. And this doesn’t religious or ethnic background. just mean giving all your staff access to the same opportunities - you must also protect Staff have the right not to be subject to them against verbal or physical harassment. racial or sexual harassment - which might include lewd, sexist or racist remarks, You mustn’t discriminate against anyone graffiti, jokes, verbal abuse or physical who works for you (including self-employed assault. Remember that you may be held contractors) or treat them less favourably responsible for any discrimination or because of their: colour; race; nationality; harassment practised by your employees, ethnic or national origin; sex; status as a so you must deal with any problems. You married person. mustn’t victimise anyone who makes Apart from yourself, you also have to ensure a complaint of discrimination against you. that other managers or members of staff There are a few limited exceptions to the don’t discriminate against their colleagues. rules - for example, in jobs such as acting The way you recruit staff mustn’t and modelling where someone from a discriminate against anyone because particular racial group or sex may be of their race or sex. needed for the purposes of authenticity. Some restaurants where food is served in You mustn’t offer less favourable a particularly authentic setting may also contractual terms - including those covering be allowed to recruit from particular pay and benefits nor deny people access to racial groups. promotion, transfers, training or any other schemes, facilities or services. Under Some welfare or social workers may be able equal-pay laws, you must offer the same to serve the interests of a particular racial level of pay to men and women doing the group better if they’re a member of that same or similar work as someone of the group. And in areas such as care work, it opposite sex. may be necessary to appoint someone of a particular sex for reasons of privacy You mustn’t dismiss an employee because and decency. they are married or because of their sex, race, nationality or ethnic or national origins It’s best to take advice if you intend to and any attempt at separating people of a apply one of the exceptions. You may also particular race from other staff counts take positive action to help men or women as discrimination. or members of a particular racial group compete on equal terms when looking for You must also avoid indirect discrimination work - perhaps by running a training course - where you apply a seemingly unbiased or offering work experience. You can requirement or practice which members encourage people to apply for work - but of one sex or a racial group are much less you must always select the best person likely to be able to comply with. Examples for the job when recruiting. of indirect discrimination might be creating P 315
  • 11. HUMAN RESOURCES 8.4 Workers With Disabilities For example, this may mean holding an interview in a room that is more accessible You mustn’t treat staff less favourably to a wheelchair user, removing a on the grounds of their disability unless requirement that people phone in to discuss you can justify such treatment. a vacancy or providing special equipment or Disability is defined as a physical or mental a sign language interpreter for an interview. impairment which has a substantial and You mustn’t offer less favourable long-term adverse effect on a person’s contractual terms - including those covering ability to carry out normal day to pay and benefits - to staff because they’re day activities. disabled. Nor can you deny them access to You must be prepared to make ’reasonable promotion, transfers, training or any other adjustments’ for disabled people - changes schemes, facilities or services. that would assist them to work or continue You mustn’t dismiss staff on the grounds to work for you. Examples might include: of disability or victimise anyone who makes . Making alterations to your premises a complaint of disability discrimination . Giving some of the disabled person’s against you. duties to another member of staff . Buying special equipment Rights Of Part Time Workers . Changing the person’s working hours Part time workers are generally entitled In some circumstances you may be justified to the same treatment as full timers - from in refusing such adjustments. This might the same hourly rates of pay to access to include when the adjustment would: promotion opportunities, pension schemes . Make no significant difference to the and training. disabled person’s ability to do the job You mustn’t treat part time workers less . Not be practical favourably than a comparable full timer - anyone working for the same employer . Cost more than you could afford, doing the same or broadly similar work. particularly when there is no financial The rules cover employees, freelancers or help available to you casual workers, but not the genuinely . Contravene other legislation, such self-employed. However, you may be able as health and safety rules to treat a part timer differently from a full timer if you can show that it’s necessary The way you recruit staff (including and appropriate to achieve a real self-employed contractors) should not business aim. discriminate against people with a disability. Part time workers should get the You may need to make reasonable same hourly rates of pay as comparable adjustments to your recruitment process full timers. Overtime rates must be the to make sure people with disabilities are same, too - but legally you do not need to not disadvantaged in their application. pay overtime rates until they have exceeded normal full-time hours. P 316
  • 12. HUMAN RESOURCES 8.4 In addition, part time employees enjoy leave of treatment - though you can be more proportionate to the amount of days they generous if you wish. work each week. So if a full time employee You must give pregnant women paid time who works five days a week is entitled to 20 off to attend antenatal care appointments day’s annual leave, a part timer who works which may include relaxation and parenting 2 days a week is entitles to eight days. classes attended on the advice of a You must also treat part timers the same as registered medical practitioner, midwife full timers when calculating entitlement to or health visitor. They’re also entitled to maternity and parental leave and calculating up to 26 weeks’ ordinary maternity leave. levels of sick pay and maternity pay. Ordinary maternity leave can start any time from the 11th week before the baby is due to You must give them the same access as be born. The employee must give you three full time workers to promotion opportunities weeks’ notice of the leave, where possible. and pension schemes. Many women will be entitled to receive Part timers mustn’t be treated unfavourably statutory maternity pay during ordinary if you’re selecting position for redundancy. maternity leave (see ’Pay While On You shouldn’t exclude people from Maternity Leave’ page 318). training because they work part time. A woman expecting a baby must notify you Where possible, training should be by the 15th week before the expected week organised when all staff can attend. of childbirth. You’ll have to write to her You mustn’t victimise part timers who’ve stating when you expect her to return to made a complaint of unfair treatment work if she takes her full maternity leave against you. entitlement. A pregnant employee must give you a certificate giving details of the expected week of childbirth from her doctor or midwife. Keep this as a record. Maternity, Paternity And Dependents A pregnant woman keeps all her normal terms and conditions except wages or salary When An Employee Is Pregnant while she’s on ordinary maternity leave. Her A pregnant employee automatically qualifies holiday will continue to build up as normal, for ordinary maternity leave. Those with a for example. If her job becomes redundant minimum length of service can also take during the maternity leave, you must offer additional, unpaid leave if they wish. You any suitable alternative work available. You mustn’t dismiss a pregnant employee - or must also ’seriously consider’ any request single her out for redundancy - for reasons by the employee to return to work part time. connected with her pregnancy, childbirth Refusal to offer such an option may amount or maternity leave. Nor must you treat her to indirect sex discrimination. unfairly. Regardless of the size of your If a woman has worked for you for 26 weeks business or the hours she works, a pregnant by the beginning of the 11th week before the employee is entitled to a minimum standard baby is due to be born, she can also take up P 317
  • 13. HUMAN RESOURCES 8.4 to 26 weeks’ unpaid additional maternity year) will be entitled to receive statutory leave, and the period of unpaid additional maternity pay during their ordinary leave runs from the end of ordinary maternity leave. Women are entitled to maternity leave. 26 weeks’ statutory maternity pay, and will receive 90% of average weekly earnings for Only some terms and conditions of the first six weeks. This is followed by a employment remain during the unpaid standard rate of £102.80 per week or 90% additional leave period - relating to of average weekly earnings, whichever is compensation in the event of redundancy, the lower. notice periods and discipline and grievance procedures, for example. Statutory maternity pay is subject to income tax and National Insurance contributions in After additional maternity leave, an the same way as normal earnings. employee is entitled to return to the same job. If this job has been made redundant, Employers recover statutory maternity you must offer any suitable alternative pay from the income tax and National available. But if her job has been made Insurance contributions they pay to the redundant and you’ve got five employees Inland Revenue. or fewer, you don’t have to re-employ her if it wouldn’t be practical to do so and If your business’s total annual National there’s no suitable alternative work. Insurance contributions are £40,000 or less, However, you may need to prove this you can claim back all statutory maternity to an employment tribunal. pay plus a compensation payment on top from the Inland Revenue. Otherwise you can If there’s an unavoidable health or safety claim 92% of the payments you make. risk to a new or expectant mother or her You must record maternity payments in the baby, and you can’t find other suitable work relevant sections of your P11, P14 and P35 for her, you must suspend her on full pay. tax forms from the Inland Revenue. You It is illegal for new mothers to return to work can also use for SMP2 to keep a record of within two weeks of giving birth (four weeks statutory maternity payments if you wish. for factory workers). These are available from the Inland Revenue (see References page 322). All records must Pay While On Maternity Leave be kept for three years. Many pregnant women also have the right Paternity Pay to receive a minimum level of pay during their ordinary maternity leave. You can Working fathers can take up to two claim most - or all - of this money back weeks’ paid leave following the birth of a from the Government. baby. Their pay will be set at the same level as statutory maternity pay. Women who’ve worked for you for at least 26 weeks into the 15th week before the baby is due and earn more than the lower earnings limit for National Insurance contributions (£79 for the 2004/05 tax P 318
  • 14. HUMAN RESOURCES 8.4 To qualify, an employee must: Staff who earn less than the lower earnings . Have or expect to have responsibility limit for National Insurance contributions don’t qualify for statutory paternity pay. for the child’s upbringing . Be the child’s biological father or the You can recover statutory paternity pay mother’s husband or partner from the income tax and National Insurance . Have worked continuously for you for at contributions you pay to the Inland Revenue. least 26 weeks by the 15th week before the If your business’s total annual National baby was due and have continued working Insurance contributions are £40,000 or less, for you until after the birth you can claim back all statutory maternity . (When paternity leave is being taken by an pay plus a compensation payment on top adoptive parent) have worked for you for from the Inland Revenue. Otherwise you at least 26 weeks by the week in which can claim 92% of the payments you make. they were told they had been matched You must record maternity payments in the with a child, and have continued working relevant sections of your P11, P14 and P35 for you until the child was placed with tax forms from the Inland Revenue. You the adopter can also use for SMP2 to keep a record of You can ask the employee to fill in a statutory maternity payments if you wish. self-certificating form as evidence of their These are available from the Inland Revenue entitlement to statutory paternity pay. (see References page 322). All records must You can use the Inland Revenue’s form be kept for three years. Becoming A Parent (SC3). Paid Leave For Adoptive Parents Fathers can take a block of either one or Employees who are newly matched with a two whole weeks’ leave - but not odd days. child for adoption by an adoption agency Leave must be taken within 56 days of the can take adoption leave if they have worked child’s birth or, if the child is born early, in for you for at least 26 weeks. While they the period from the actual date of birth until are off work they will also be entitled to a 56 days after the expected week of birth. minimum level of statutory adoption pay. Employees have the right to return to the One member of a couple - or an individual same job after taking paternity leave. You - who adopts a child will be entitled to must not dismiss an employee or treat him adoption leave and pay. The other member unfairly because he’s taken paternity leave. of a couple may qualify for paternity leave Working fathers are entitled to keep their and pay. normal terms and conditions - except those relating to wages or salary - while taking To qualify for adoption leave, an employee paternity leave. must have worked continuously for you for at least 26 weeks when they’ve been Most fathers will be entitled to statutory matched with a child by an adoption agency. paternity pay - the lower of £102.80 or 90% of the employee’s average weekly earnings. P 319
  • 15. HUMAN RESOURCES 8.4 Employees must give you evidence from All records must be kept for three years. the adoption agency as proof of their Parents who take ordinary adoption leave entitlement to adoption leave and pay: can also take 26 weeks’ additional adoption for example, a letter on headed paper leave. This is unpaid unless the employee’s confirming the matching. contract states otherwise. Adoptive parents will be entitled to up to 26 Some terms and conditions of weeks’ ordinary adoption leave. Leave can employment remain during this period start from the date of the child’s placement - relating to compensation in the event of or from up to 14 days beforehand. redundancy and notice periods, for example. You mustn’t dismiss employees or treat them unfairly because they’ve taken Unpaid Leave For Parents adoption leave. They’ll be entitled to keep Parents can take extra, unpaid time off their normal terms and conditions of during the first few years of their children’s employment - except those relating to lives. Generally, you agree with your wages or salary - throughout this period. employee how this parental leave is taken. They’ll also be entitled to statutory adoption pay. From April 6, 2003 this will be the lower Mothers and fathers have a right to take of £100 a week or 90% of the employee’s unpaid parental leave to look after young average weekly earnings - though you can and disabled children. Parents can take 13 pay more than this if you wish. weeks’ unpaid parental leave for each child born or adopted on or after December 15 Employees with average weekly 1999. They can take leave until the child’s earnings below the lower earnings limit fifth birthday or until five years after they for National Insurance Contributions don’t have adopted a child. They must have qualify for statutory adoption pay. completed a year’s continuous service Employers can recover statutory adoption with you. pay from the income tax and National Insurance contributions they pay to the Regulations have also been introduced to Inland Revenue. help parents with children born before the original starting date of December 15 1999. If your business’s total annual National As a result, parents with children born Insurance contributions are £40,000 between December 15 1994 and December or less, you can claim back all statutory 14 1999 can claim 13 weeks’ unpaid leave adoption pay plus a compensation payment until March 31, 2005. In this case, parents on top. Otherwise you can claim 92% must have completed one year’s continuous of the payments you make. service with an employer - not necessarily You must record statutory adoption you - between December 15 1998 and payments in the relevant sections of your January 9 2002. Parents of disabled P11, P14 and P35 forms available from the children born on or after December 15 1994 Inland Revenue; a number of Government can take 18 weeks unpaid leave until the explanatory booklets are also available. child’s 18th birthday. P 320
  • 16. HUMAN RESOURCES 8.4 Employees remain employed while on Employees And Flexible Working parental leave. Some contractual terms and conditions - such as those relating to notice Flexitime, job-sharing and term-time periods and redundancy - still apply. You working - all examples of the kind of flexible must allow staff returning from parental working patterns parents can request from leave of four weeks or less to return to the you from April 2003. same job. From April 6, 2003 you have to consider With longer periods of leave, you must let seriously requests to work flexibly from them go back to the same job or, if that’s parents of children under six or disabled impractical, to a job with similar or better children under 18. To make a request, terms and conditions. parents must have worked continuously for you for at least 26 weeks. Where you may You can agree how and when leave is to have a clear business reason why the work be taken with staff or their representatives, though there’s a fallback scheme if there pattern cannot be accommodated, you may isn’t an agreement. Under this, up to four refuse the request. weeks’ leave can be taken in one year, in Flexible working includes working blocks of one week at a time. patterns such as annualised hours, flexitime, You can postpone parental leave if you job-sharing, shift-working and term-time think an employee’s absence would disrupt working. Or it might simply be starting the business too much - perhaps when work half-an-hour later and making up the time is at a seasonal peak or when an employee’s later in the day. skills are essential to the business at a Employees have to make a written particular time. You must discuss the application to work flexibly. You are required postponement with the employee and then to meet them within 28 days to discuss give them written notice. The leave can be their request. postponed for a maximum of six months. You then have 14 days to write to the employee with your decision. Staff have a further 14 days to appeal if they disagree with it. If you are covered by the Disability Discrimination Act and a disabled person needs to work different hours for a reason related to their disability, for example to avoid travelling on public transport during rush hour or because their disability means that they work better later in the day, you may be discriminating if you refuse this. P 321
  • 17. HUMAN RESOURCES 8.4 References Holiday And Holiday Pay Contact Acas Publications 08702 42 90 90 Employers' Liability (Compulsory Insurance) www.acas.org.uk Act 1969: A Guide for Employers (HSE40) Contact HSE Books 01787 88 11 65 Time Off Work (ERF12) www.hsebooks.co.uk Contact 0870 150 2500 www.businesslink.org National Minimum Wage (ERF05) Contact 0870 150 2500 Time Off For Public Duties (PL702); www.businesslink.org Redundancy Entitlement: Statutory Rights (PL808); Time Off For Your Dependants National Minimum Wage (URN 99/1186) Helpline 0845 600 0678 Contact 0870 150 2500 Decision trees to check if staff are www.dti.gov.uk/er eligible for the national minimum wage are available online at www.tiger.gov.uk Time Off For Trade Union Duties And Activities What To Do If Your Employee Is Sick (E14); Contact Acas Publications 08702 42 90 90 Employee's Statement Of Sickness (SC2); www.acas.org.uk Statutory Sick Pay Manual For Employers (CA30) Racial Discrimination In Employment Contact 0845 7 646 646 (ERF09); Sex Discrimination And www.inlandrevenue.gov.uk/employers Equal Pay (ERF10) Contact 0870 150 2500 The Occupational Pensions Regulatory www.businesslink.org Authority (OPRA) offers a decision tree for employers and a register of stakeholder The Commission For Racial Equality's pension providers. Employment Code Of Practice Contact 01273 627600 Contact 020 7939 0000 www.stakeholder.opra.gov.uk www.cre.gov.uk Stakeholder Pensions Equal Opportunities Commission - A Guide For Employers (PME) provides a number of publications: Equal Contact 0845 7 646 646 Opportunities Is Your Business Too; Code www.thepensionservice.gov.uk Of Practice - Sex Discrimination; Code Of Practice On Equal Pay Your Guide To The Working Time Contact 0845 601 5901 Regulations (URN 00/633) www.eoc.org.uk Contact 0870 150 2500 www.dti.gov.uk/er Equality Direct can offer more advice Contact 0845 600 3444 www.equalitydirect.org.uk P 322
  • 18. HUMAN RESOURCES 8.4 Disability Discrimination In Acas Codes Of Practice: Disclosure Of Employment (ERF01) Information To Trade Unions; Time Off For Contact 0870 150 2500 Trade Union Duties And Activities www.businesslink.org Contact Acas Publications 08702 42 90 90 www.acas.org.uk The Disability Discrimination Act 1995: What Employers Need To Know Maternity Rights (ERF04) Contact the Disability Rights Contact 0870 150 2500 Commission 08457 622 633 www.businesslink.org www.drc-gb.org Maternity Rights: A Guide for Employers The Employers' Forum On Disability and Employees (PL958); Maternity Leave is an organisation led by businesses Changes: A Basic Summary (PL507); which examines the issues of disability Suspension From Work On Medical or in the workplace and generates Maternity Grounds (PL705) best-practice advice Contact 0870 150 2500 Contact 020 7403 3020 www.tiger.gov.uk www.employersforum.co.uk Acas Flexible Working Part-Time Workers (ERF06) Contact 08702 42 90 90 Contact 0870 150 2500 www.acas.org.uk www.businesslink.org What To Do If Your Employee Is Pregnant Part-Time Workers: (E15SD); Pay And Time Off Work For Parents The Law And Best Practice (E15); Information of paying an employee Contact 0870 150 2500 is available with Statutory Maternity Pay www.dti.gov.uk/er Record Sheet (SMP2) Contact 0845 7 646 646 Trade Union Membership (ERF13) www.inlandrevenue.gov.uk/employers Contact 0870 150 2500 www.businesslink.org Inland Revenue Employers' Helpline information and advice on statutory Union Membership: Rights of maternity pay Members and Non-Members (PL871) Contact 08457 143 143 Contact 0870 150 2500 www.dti.gov.uk/er Inland Revenue Employers' Orderline provides all relevant forms Trade Union Recognition And Derecognition Contact 0845 7 646 646 www.cac.gov.uk www.inlandrevenue.gov.uk/employers Representation At Work free online, £3.95 hard copy Contact 08702 42 90 90 www.acas.org.uk P 323
  • 19. HUMAN RESOURCES 8.4 Paternity Leave And Pay: A Basic Summary (PL514); Working Fathers: Rights To Paternity Leave And Pay (PL517) Contact 0870 150 2500 www.tiger.gov.uk Statutory Paternity Pay Record Sheet (SPP2); Becoming A Parent: Self-Certificate (SC3) Contact 0845 7 646 646 www.inlandrevenue.gov.uk/employers Adoptive Parents: Rights To Leave And Pay - A Basic Summary (PL515) Contact 0870 150 2500 www.tiger.gov.uk Pay And Time Off Work For Adoptive Parents (E16); Statutory Adoption Pay Record Sheet (SAP2) Contact 0845 7 646 646 www.inlandrevenue.gov.uk/employers Parental Leave: A Short Guide For Employers And Employees (PL510). Parental Leave: A Detailed Guide For Employers And Employees (PL509) Contact 0870 150 2500 www.dti.gov.uk/er Flexible Working: The Right To Request And A Duty To Consider - Guidance For Employers And Employees (PL520) Contact 0870 150 2500 www.dti.gov.uk/workingparents Changing Patterns Of Work free on-line, £3.95 hard-copy Acas Publications 08702 42 90 90 www.acas.org.uk The Acas Helpline can offer advice Contact 08457 47 47 47 P 324
  • 20. HUMAN RESOURCES 8.4 RESOLVING PROBLEMS WITH EMPLOYEES Discipline And Grievance Issues You should draw up disciplinary rules to set standards of conduct at work and explain Basic information on disciplinary and what behaviour is unacceptable. The rules grievance issues must be included in should cover areas such as: your employees’ written statement of employment details. There’s currently no . Timekeeping requirement to have a formal disciplinary . Absence or grievance procedure - but putting . Holidays procedures in place can help you defend any claim an employee might make at an . Health and safety industrial tribunal. . Standards of work You must include details of disciplinary rules . Personal appearance and grievance procedures if you have them . Use of company facilities in tour written statement of terms and conditions. You must explain: . Smoking . What your disciplinary rules are . Discrimination (if you have them) Your disciplinary procedure sets out the . To whom the employee should apply if action you will take against staff who break they are dissatisfied with a disciplinary these rules. A typical disciplinary procedure decision or want to put right a grievance will have the following stages: . How to apply and what further procedures, . Formal oral warning for a minor offence if any, will follow . Written warning for subsequent minor For the first and last of these you can also offences or a more serious offence refer employees to a separate document . Final written warning for that they should be able to easily get hold further misconduct of if these details are not fully contained in . Dismissal with appropriate notice if the written statement. there is insufficient improvement in Being able to show you’ve followed a the employee’s conduct procedure will help your case if an employee makes a claim at an employment tribunal. Minor breaches of rules should be dealt with informally. Examples of conduct you might deal with using your disciplinary procedure could include persistent lateness or unauthorised absence. P 325
  • 21. HUMAN RESOURCES 8.4 Gross misconduct is an action so serious Monitoring Email And Web Use that you may dismiss an employee for their You must inform employees if you first offence without notice or pay in lieu intend to monitor their web and email of notice. In practice, however, you should use - preferably making it part of their generally suspend the employee on full pay employment contracts. You can only and investigate the incident before dismissal. inspect the content of individual emails Examples of offences which are normally in a number of restricted circumstances. regarded as gross misconduct include: There are legal restrictions on how you can theft; fraud; fighting; assault; deliberate monitor employees’ use of the Web and damage to company property; being under email. But this is a complex area which is the influence of alcohol or illegal drugs; covered by three laws; The Regulation of serious negligence which causes Investigatory Powers Act, the Data unacceptable loss, damage or injury; Protection Act and the Human Rights Act. serious acts of insubordination. If in doubt you should seek legal advice. An employee accused of misconduct You must inform employees if you intend or gross misconduct should be given the to carry out any monitoring of their email chance to have their say at a disciplinary and Web use - whether this is of Internet hearing. They have the right to be and email traffic or the contents of emails. accompanied by a colleague or trade Include this in their employment contracts union representative at any such hearing. or refer to a separate internet policy which A grievance procedure allows individual mentions it. workers to raise grievances with In general you can monitor email and management about their employment. Internet traffic, installing software which A simple grievance procedure should cover: logs websites visited and emails sent and . Who an employee should raise a grievance received together with addresses (but not their contents). You can inspect the content with and how of individual emails without a worker’s . Who they should appeal to if they’re consent for a number of specific business not satisfied purposes. These include: . Time limits for each stage of the process . Recording transactions or other important . An employee’s right to be accompanied business communications by a colleague at a grievance hearing . Making sure employees are complying with the law and your internal policies Disciplinary and grievance procedures . Preventing abuse of your telecoms system should follow the Acas Code of Practice of Disciplinary and Grievance Procedures . Checking emails when staff are on leave (see ’References’ page 332). P 326
  • 22. HUMAN RESOURCES 8.4 If you want to monitor communications for . Some other ’substantial’ reason not other purposes, or are not sure whether you covered by the four reasons above have the right to read an email, you must You must also act reasonably in dismissing get permission to do so - from both the the employee (rather than giving them a sender and the recipient. The law can be chance to improve or taking some other complex and you should act carefully or form of disciplinary action, for example). consult a solicitor. There are no set rules on what’s reasonable - it will depend on all the circumstances, Valid Reasons For Dismissal including your business’s size and If you’re dismissing an employee, you administrative resources. must make sure you’re acting fairly and You may be required to prove you reasonably. There are a number of have acted reasonably to an employment potentially valid reasons for dismissal tribunal if an employee makes a claim. You - from redundancy to the employee being should be able to show you’ve acted fairly unable to do the job. and consistently and followed a disciplinary Employees with at least a year’s service procedure in line with the Acas Code with you who are under 65 (or the normal Of Practice On Discipline And Grievance retirement age for a person doing that job) Procedures. have the right not to be unfairly dismissed. Remember that a dismissal also takes place They can complain to an employment when an employee’s limited-term contract tribunal if they think they have been unfairly expires but isn’t renewed. dismissed. If the reason for dismissal is one of a number which the law regards as ’automatically unfair’, an employee can make a tribunal claim regardless of their age or length of service. For a dismissal to be fair, you must have a valid reason for dismissing the employee. Potentially valid reasons will relate to: . The employee’s ability or qualifications to do the job . The employee’s conduct . That the employee’s position is redundant . Any legal requirements preventing the employee from continuing to do their job (for example, if a van driver is banned from driving) P 327
  • 23. HUMAN RESOURCES 8.4 Dismissals Which Are . Taking lawfully organised industrial action lasting eight weeks or less (or longer if you Automatically Unfair don’t take reasonable steps to resolve Some reasons for dismissal are regarded as the dispute) automatically unfair. You must not dismiss an employee for reasons that include pregnancy, taking certain actions on health Dismissals Which Are and safety grounds or seeking to assert statutory employment rights. Automatically Unlawful Some reasons for dismissal are If you dismiss an employee or select automatically against the law. them for redundancy when others in similar circumstances aren’t selected it will It is unlawful to dismiss a worker or select automatically be unfair, regardless of their them for redundancy because of their: age or length of service. If your reasons . Sex include one or more of the list below. The . Marital status list is not exhaustive - the DTI publication, Dismissal - Fair And Unfair provides more . Race, nationality or ethnic origins detailed examples. . Disability . Pregnancy . Taking particular kinds of action on health A worker - which can be an employee or any individual that works for you who is not and safety grounds, such as carrying out or genuinely self-employed - who believes they proposing to carry out duties as a health have been dismissed for such a reason could and safety representative make a discrimination claim against you. . Carrying out or proposing to carry out functions as an employee representative . Membership or non-membership of a trade Giving Notice Of Dismissal union, or taking part in the activities of an If you dismiss an employee, they’re entitled independent trade union to a minimum amount of notice - unless . Carrying out or proposing to carry it’s for gross misconduct. out duties as a trustee of a company The minimum amount of notice you must pension scheme give an employee you’re dismissing depends . Seeking to assert a wide range of statutory on how long they’ve been continuously employment rights, including rights under employed. You can include longer periods minimum wage, tax credits or working of notice in your employment contracts time legislation if you wish. . Disclosing certain kinds of wrongdoing You must give one week’s notice to in the workplace staff with at least one month’s service. . Taking - or trying to take - parental Employees with two years’ service must leave or time off for dependants get at least two weeks’ notice. P 328
  • 24. HUMAN RESOURCES 8.4 You must then give an extra weeks’ or in writing - you must provide a written notice for each further year of continuous statement of the reasons within 14 days. employment with you up to a maximum If you dismiss a woman who is pregnant or of 12 weeks’ notice for service of 12 years on maternity leave or an employee who is or more. taking adoption leave, you must give them a You’re not obliged to give notice if written statement of your reasons whether you’re dismissing an employee for they ask for one or not and regardless of gross misconduct. their length of service. You must pay employees at their normal rate during their notice period. They have the right to a minimum rate of pay if they’re Constructive Dismissal on sick leave, holiday or ordinary maternity An employee may be entitled to resign leave during the period of notice. and make an unfair dismissal claim to an employment tribunal if you breach a If you don’t provide work for an employee fundamental term of their employment on a day when you would normally do so contract - perhaps by cutting their salary because the business isn’t working at its or failing to provide a safe place of work. normal level, the employee is ’laid off’. But you can’t refuse to pay them because An employee may be entitled to resign if work isn’t available unless their contract of you breach a fundamental term of their employment states that you have the right employment contract. This is known as to do so. constructive dismissal. If the employee considers the constructive dismissal unfair Employees may agree to be laid off and has at least one year’s service with without pay in particular circumstances you, they may make an unfair dismissal - such as where redundancy would be the complaint to an employment tribunal. only alternative. But this does not give Breaches of contract that may give rise you the right to lay them off in future. to constructive dismissal claims might Most employees are entitled to a statutory include anything which makes it impossible guarantee payment for any complete day of or intolerable for the employee to continue lay-off without pay - but with a limit of five doing the job. Examples include: days’ payment in any three-month period. . Cutting - or attempting to cut - an employee’s wages or salary or other contractual benefits Written Reasons For Dismissal . Transferring an employee to a different There are cases in which you may be job or location in the absence of any obliged to provide written reasons for stated or implied contractual right to do so dismissing an employee. . Failing to provide a safe place of work If an employee who has been continuously . Subjecting a supervisor or manager to employed with you for at least one year asks unwarranted criticism or abuse in the for the reasons for their dismissal - orally presence of colleagues or subordinates P 329
  • 25. HUMAN RESOURCES 8.4 Handling Redundancy Reasons For Dismissal and Dismissals which are Automatically Unfair). If there is a change in the way your business operates or you experience a reduction in Employees who are made redundant have business, there may no longer be a job the right to reasonable time off on full pay for an employee to do, so their position for job-hunting or to arrange training. There becomes redundant. Redundancy can be are minimum levels of redundancy pay one of the most intimidating aspects of that employees may be entitled to (see running a business, but following established Qualifying For Redundancy Pay below). guidelines will ensure you follow the correct path. If you are making more than 20 employees redundant within a 90-day period, you must Redundancy is when you dismiss an consult with employees’ representatives employee because: (or a trade union that the employees belong . You close your business to which is recognised to negotiate on their behalf). You must also notify the . You close the employee’s workplace Department of Trade and Industry by . There is a diminishing need for the letter or using form HR1. employee to do work of a particular type When the consultation begins, you must Normally the job must have disappeared give employees, their representatives or the before you consider redundancy, for union written details of: example through a decline in business or . The reason for the redundancies the introduction of automated equipment. . Numbers and types of the You must take reasonable steps to avoid compulsory redundancies by considering employees involved alternatives such as short-time working, . The total number of employees of early retirement or shedding temporary each of these types you employ at or contract labour. the establishment . How you plan to select the employees Selection should always be objective. If you base it on performance, you’ll need to back to make redundant it up with evidence - perhaps from an . How you’ll carry out the redundancies existing appraisal system. . How you’ll calculate redundancy payments People whose jobs are made redundant Consultation with employees or unions does have the right to be offered suitable not have to end in agreement, but it must be alternative employment wherever possible. properly carried out. And while consultation And most employees who are made is not a statutory requirement if fewer than redundant have the right not to be unfairly 20 employees are to be made redundant, it dismissed. Employees with less than one is advisable as best practice. year’s service don’t have this right, unless the reason for dismissal is automatically ACAS provides comprehensive unfair (see the sections above, Valid guidance on handling redundancy that is strongly recommended. P 330
  • 26. HUMAN RESOURCES 8.4 Qualifying For Redundancy Pay Sale Or Transfer Of A Business You are required to pay certain minimum Employees’ rights are protected when the amounts to employees who qualify for business they work for is sold or given to redundancy pay when they lose their jobs. another member of the owner’s family to run. They cannot be fairly dismissed unless Employees are entitled to statutory you can prove there are good economic, redundancy pay if they are made redundant technical or organisational reasons for and have at least two years’ continuous doing so. service since their eighteenth birthday and are under 65 or the normal retiring age for Regulations protect employees’ terms the job. and conditions of employment when the business they work for is transferred to a Payments are based on the length of the new owner (often known as the transfer of employee’s continuous service and their an undertaking). This can be when all or weekly pay - though you can pay more if part of a business is sold as a going concern you wish: or given member of your family to run. . Service is counted up to a maximum An employee’s period of continuous of 20 years employment isn’t broken by the transfer. . Service between the ages of 18 and 22 counts for half a week’s pay If you’re the new owner of a transferred . Every year’s continuous service business, you can’t pick and choose which employees to take on. You take over the between the ages of 22 and 41 is worth contracts of all employees who were one week’s pay employed in the business immediately . Every year’s continuous service from the before the transfer - and those who would age of 41 onwards entitles the redundant have been employed if they hadn’t been employee to 1.5 weeks’ pay unfairly dismissed for a reason connected with the transfer. A week’s pay is based on actual income or average weekly earnings, but is currently If you’re transferring your business to capped at £260. someone else, you must let employees who will be affected know and consult their Statutory redundancy pay is free of tax representatives. These can be officials of a and National Insurance contributions; any recognised trade union or representatives additional severance pay can usually be paid elected by the employees. tax-free up to a current total of £30,000, though this may depend on the terms of Neither the old employer nor the new one employment contract. can fairly dismiss an employee because of the transfer unless there’s an economic, technical or organisational reason that involves making changes to the workforce. You’ll need to be able to show that you acted reasonably in using one of these justifications. P 331
  • 27. HUMAN RESOURCES 8.4 You can’t change the terms and conditions The ACAS publication Lay-Offs And of transferred employees unless their Short-Time Working provides more details contracts allow you to do so. Contact 08702 42 90 90 www.acas.org.uk The only contractual rights which aren’t transferred relate to occupational pensions. Redundancy Handling (ACAS/B08) However, if you don’t provide very similar Contact 08702 42 90 90 overall terms and conditions - including www.acas.org.uk pension arrangements - an employee may have a claim for unfair dismissal. You can Redundancy (ERF09) also take over any collective agreements Contact 0870 150 2500 made on behalf on employees. www.businesslink.org Redundancy Entitlement: References Statutory Rights (PL808) Producing Disciplinary and Grievance Contact 0870 150 2500 Procedures (ACAS/G02); Discipline www.dti.gov.uk/er At Work Handbook (ACAS/H02) - free online, £4.95 hard copy If you make more than 20 people Contact 08702 42 90 90 redundant within a 90-day period, you www.acas.org.uk should obtain form HR1 available from the Redundancy Payments Office or ACAS Code Of Practice On Disciplinary your local Jobcentre Plus. And Grievance Procedures (ACAS/CP01) Redundancy Helpline 0845 145 0004 - free online, £2.95 in hard copy www.dti.gov.uk/er Contact 08702 42 90 90 For more on consultation read: Redundancy Dismissal And Notice Periods (ERF02) Consultation And Notification (PL833) Contact 0870 150 2500 Contact 0870 150 2500 www.businesslink.org www.dti.gov.uk/er Dismissal - Fair And Unfair (PL714) Transfer Of An Undertaking (ERF14) Contact 0870 150 2500 Contact 0870 150 2500 www.dti.gov.uk/er www.businesslink.org Rights To Notice And Reasons For Dismissal Employment Rights On The (PL707); Guarantee Payments (PL724) Transfer Of An Undertaking (PL699) Contact 0870 150 2500 Contact 0870 150 2500 www.dti.gov.uk/er www.dti.gov.uk/er P 332