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Shared Services - Cost and Other Efficencies
- 1. Copyright © 2015 Equinox Limited |
Shared services – cost and
other efficiencies
Affiliated Industries Group
BusinessNZ
Paul Ramsay – 16 July 2015
- 2. Copyright © 2015 Equinox Limited |
NZRise
“NZRise exists to represent the interests of
New Zealand-owned
digital technology businesses.
We are passionate about
the New Zealand digital technology sector
and believe our industry can be
a hotbed of innovation and growth.”
2
- 3. Copyright © 2015 Equinox Limited |
Definitions
• Shared services
• Where a common service (e.g. a specific business
function or process) is shared by different areas
within an organisation or group
• Outsourcing
• Where that service is provided by an external
provider
3
- 4. Copyright © 2015 Equinox Limited |
Why?
• Consolidation (internal)
• Collaboration (external)
• Fundamentally about the delivery of common
services
• faster
• better
• cheaper
so that you can focus on your core business
activities
4
- 5. Copyright © 2015 Equinox Limited |
Service continuum
5
Advocacy Policy Development Member Services Marketing / PR HR IT Accounting Legal
IN-HOUSE SHARED SERVICE OUTSOURCE
Must Have Should Have Nice to Have
- 6. Copyright © 2015 Equinox Limited |
Options
• Physical
• Shared facilities
• Shared resources
• Virtual
• Shared platforms
• Shared applications
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- 8. Copyright © 2015 Equinox Limited |
Examples
• Member organisations
• Trade associations and industry bodies
(e.g. Business NZ, Institute of IT Professionals
etc)
• Sector groupings (e.g. local government,
health etc)
8
- 9. Copyright © 2015 Equinox Limited |
Where do you want to draw the line?
9
Advocacy Policy Development Member Services Marketing / PR HR IT Accounting Legal
IN-HOUSE SHARED SERVICE OUTSOURCE
Must Have Should Have Nice to Have
- 10. Copyright © 2015 Equinox Limited |
Injecting fresh thinking to solve
tough business problems
10